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"Amazing apartment, exceptionally clean and very comfortable."
Just a short walk to town centre and parking outside in the street. Would definitely recommend and would love to return. Gutted it's up for sale might not be able to return again sad
Reviewed by Norma5.0★Nov 2025
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"Luxurious, spacious, comfortable flat in a lovely location."
Very quiet and restful. There are shops a 5 minute walk away and the funicular down to the spa and beach is very close.
The kitchen is well equipped.
There are 44 steps to the flat which is fine if you have no problems with stairs.
We will certainly be returning.
Reviewed by Paul5.0★Nov 2025
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"Beautiful stylish flat very comfortable and clean, slight disadvantage being that it's up 4 flights of stairs and only being allowed 1 set of keys means that as the intercom on the front door doesn't work you have to ring ahead and wait for the people already back at the flat to come down all these steps to let you in."
As our daughter had one of the children in the bath we had to wait ages before we could get inside. Apart from that it's a great flat. A tip for other guests would be to take spare towels or a supply of washing tablets as you only get 1 towel each for a week.
Reviewed by Christine4.0★Aug 2025
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"Absolutely beautiful apartment with everything you could possibly need for a comfortable stay."
Great location away from the hustle and bustle of the town centre and beach front but just a short walk from all the attractions. Parking right outside the apartment even in the middle of August. Immaculately clean throughout with comfortable beds, plenty of towels and the goodies were a lovely extra touch. Would highly recommend and would definitely return in the future. Thanks so much for a wonderful stay.
Reviewed by Nicky5.0★Aug 2025
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"This is a very nice apartment in a great location."
Some lovely places to eat and drink within walking distance. Lovely gardens to explore nearby and other interesting attractions to visit. Would definitely recommend to others and would love to stay again.
Reviewed by Lesley5.0★Jul 2025
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"Lovely apartment with a short walk to the harbour,ideal for day visits to other coastal resorts in the area."
Enjoyable break.
Reviewed by Robert5.0★Jul 2025
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"We stayed in this lovely apartment last September when the mattress on the main bed wasn't very comfortable but they've clearly replaced it and i had the best night's sleep."
That was the only gripe last year but al sorted now. Its all done to a high standard. I love it here and will definitely return. Thank you
Reviewed by Tracy5.0★Jun 2025
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"We enjoyed our stay overall with a great location, quiet and furnished to please the eye, with everything in the kitchen you could ask for."
However, we are very sorry to say that 2 things let the apartment down, and these are 2 of the most important; cleanliness and bed comfort.
We found very quickly that the apartment had not been cleaned to an expected standard, for such a highly rated property. Thick dust on the fireplace, food crumbs in the bottom of the fridge, evidence of the last children to stay in the bunk bed drawers, sticky drinks ring marks on the main bedside table and worst of all, dirty and hairy main bedsheet and pillow cases.
We are not fussy, and do not go out looking for issues, but these stood out straight away and really surprised us. The bedding was so bad, we had to buy a new sheet and pillow cases whilst out food shopping in Tesco (not far away, again cannot fault the location). We also bought 2 extra towels as we had only been supplied with 3, for 4 of us to last a full week.
I'm sure the owners will be really disappointed to hear this, and hope that they address the issues with whoever provides the cleaning service. I can only presume they are not aware or this was a one-off.
Unfortunately, the mattress on the main bed also needs replacing. It had sunk on both sides and we could feel the springs underneath. We usually find that beds are firmer or of a memory foam structure, but this was too soft and felt well used. Unfortunately this did affect our sleep.
It was also disappointing that the side sea view was blocked by the full height scaffolding next door. I think this should be made clear on the listing to avoid any disgruntled guests.
Again, we hope that the owners address the issues and take this as constructive feedback. I'm sure they will, and if they do, they will be back to the 5 star rated property it deserves to be.
I would also like to express my disappointment that Sykes did not respond to our concerns sent via their message service on the first day. We also followed this up towards the end of the stay and have still not heard back. Only automated responses received which is poor customer service.
Thank you for your review and we have taken your points on board. I can confirm we have now replaced our mattress, as we were not aware the mattress had gone as it has been a while since we stayed over in our apartment for the night.
Thank you for also bringing to attention the cleanliness of the apartment. We trusted the cleaner to make sure our apartment was clean to the highest of standards. This was not acceptable and I can also confirm that we only expect the highest of standards of cleanliness, which is why we have now got a new cleaner for our future cleans.
We are glad you enjoyed your holiday overall and hope you come back again for a holiday.
Property Owner
Reviewed by Simon3.0★Apr 2025
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"Great property in a lovely location."
Very well decorated and designed. Nice touch from owner with bottle of fizz and cookies.
Reviewed by Duncan5.0★Mar 2025
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"We have had a delightful stay in this apartment - it is a very well positioned ..."
We have had a delightful stay in this apartment - it is a very well positioned apartment, very comfortable and has been decorated and set up with an eye to detail
Reviewed by Mark4.0★Jul 2024
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"We had a lovely weekend in this beautiful apartment."
It was in a perfect location. We saw Rick Astley at the open air theatre! The apartment was very clean, comfy and had everything we needed. We would definitely stay again.
Reviewed by Alexandra5.0★Jul 2024
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"Everything was wonderful yet again."
We would have loved to extend our stay but due to the Saturday being booked we could not.
The 3 flights of stairs to the property are a challenge but we always managed.
There is building work going on next door and scaffolding that slightly hinders the wonderful view but nothing that would spoil your stay.
Location and property never disappoint.
We shall visit again for sure.
Reviewed by Sonia5.0★Jun 2024
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"Welcoming homely apartment with everything you need for a short or long stay."
The prosecco and cookies were a lovely touch!
Beautiful quiet location with pleasant views. Within easy reach of the esplanade. Lots of walking and things to do, along with plenty places to visit and enjoy.
All in all we will definately be back we loved it.
Reviewed by Sonia5.0★Mar 2024
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"Lovely clean apartment with everything you could wish for in the kitchen for self catering."
We had a lovely stay here and will definitely be back.
Reviewed by Mark5.0★Feb 2024
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"Sailors and Mermaids is a beautiful apartment."
Very good location for walking into town, etc. The only addition I would make is to provide a clothes airer so that you don’t have to use the dryer. Other than that it’s the perfect holiday apartment and the Christmas tree was a lovely surprise.
Thank you for your feedback, we are really pleased that you enjoyed your holiday.
We do have a clothes airer that is kept under the King size bed, we leave it hanging out a little so that it can be seen, however it must have been knocked further under the bed out of sight. I will update our page to make sure future guests are aware of the airer and will also put a note on the dryer itself to let future guests know that there is also a clothes airer.
Thanks again and hope to see you again soon.
Property Owner
Reviewed by Susan5.0★Dec 2023
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"Fabulous family location we love it"
Reviewed by Paul5.0★Oct 2023
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"Beautiful apartment well situated and extremely well maintained
everything you could wish for"
Reviewed by Ethel5.0★Sep 2023
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"Lovely 3 week stay,perfectly located in the quiet part of Scarborough and so close to the lovely walks that abound in that area such as the rose garden and the italian gardens."
Loved the walks down to the seafront from the many paths and if they get to much there's the cliff lift that brings you back up.
Apartment itself was very clean and comfy with lovely views from the floor to ceiling windows.
Reviewed by Glyn5.0★Sep 2023
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"Fantastic holiday."
The apartment was stunning, the decor excellent.
So peaceful yet so close to the beach, Italian Gardens, Clock Cafe and Costal Walk.
Apartment was of an extremely high standard and had everything you could wish for.
The location resulted in a 2 minute walk to both the beach and Clock Cafe which we frequented regularly during our holiday.
I would highly recommend Sailors and Mermaids Apartment for anyone visiting Scarborough and we shall return.
Reviewed by Gary5.0★Jun 2023
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"We thank you for the lovely welcome pack."
Your apartment is on the whole very clean,spacious and comfortable as described...we had a lovely stay but unfortunately I had a trapped nerve in my back and had to leave a day early but what we had was very enjoyable so thank you...
Reviewed by Anne4.0★May 2023
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"Exceptional property great location we love this place."
Reviewed by Paul5.0★Feb 2023
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"Beautiful apartment in excellent location, we couldn't find fault with anything."
the rooms are beautiful decorated, the kitchen if fully equipped with everything you would need to cater at home.
The design details are lovely.
Location is in wonderful setting with sea views
would highly recommend and would love to return one day
Reviewed by Susan5.0★Oct 2022
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"We had a fabulous 4 night break in this gorgeous property."
It is decorated and furnished to a very high standard and is equipped with everything we required to make our stay very relaxed and comfortable.
The location of the apartment was
ideal for us within easy walking distance of the town and we had no problems parking outside the property using the supplied parking permit.
We would highly recommend this property.
Reviewed by Stephen5.0★Oct 2022
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"A lovely, clean, tidy and comfortable property in a lovely location."
Made for a very comfortable and enjoyable stay.
Only two very minor recommendations for improving a stay:
1. Info in the house book about recycling and bin colours. (We had to search the internet.)
2. There weren’t any dishwasher tablets. (Suspect just run out but not replenished.)
Will be keeping this property in mind should we return to Scarborough next year. Thank you for a lovely break.
Reviewed by Graeme4.0★Sep 2022
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"Excellent stay in your beautiful apartment."
Very tastefully decorated. Wish I was younger then wouldn't have found the stairs so daunting following the climb back from the town centre
Reviewed by Gillian5.0★Aug 2022
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"We absolutely loved our stay with you it was perfect and we cannot wait to stay again I have recommended it all of our friends."
Brilliant!
Reviewed by Paul5.0★Jul 2022
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"Sailors and Mermaids is a beautiful property."
I would certainly stay again. Very quiet area, a fair walk from the centre for those of us with no car but coming back uphill and then up 4 flights of stairs certainly walks off the calories!
Reviewed by Christine5.0★Jul 2022
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"Beautiful apartment with everything you need for a family to enjoy meals in and time to relax."
Reviewed by Elaine5.0★Apr 2022
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