The Coach House

8 Customer Reviews

• "We had a delightful stay."

  Our hot tub wasn’t hot enough and after requesting more heat, it was toastie hot on our return. The beds were comfortable and the cottage was in a great area to access many activities. There are a couple of leaks/worn skirting and cracked tiles but it didn’t impact on our stay. The separate dining area was a wasted space due to the giant island in the kitchen (it was a shame there were only 4 stools for 5 people staying there) This area would have been great as a cosy snug to play games/watch movies?? Is there consistency with hand towels/cloths/mats throughout Sykes lets? It would be useful to know in advance. Thanks for a lovely stay.

  Reviewed by Susan3.8★Oct 2024

• "The house and hot tub were lovely but unfortunately it was very dirty and needed a good clean top to bottom."

  Fridge, microwave, oven, toilets needed cleaning all surfaces were dirty or sticky and cobwebs everywhere. If all of this is sorted it would be fantastic place for holiday.

  Reviewed by Kerry2.8★Oct 2024

• "So on arrival the property looked lovely, a real old fashioned coach house gorgeous setting, beautiful kitchen etc."

  Upon closer inspection we found the property to be lacking the most basic items, no dish clothes, no bin liners, a mish mash of dinner service, one tea towel etc we had to go out and purchase our own kitchen & cleaning items. Had we been informed the property would have less than the basics we would have certainly been prepared for this not having to go straight out and purchase them. The general cleanliness throughout the property was not great, the upstairs bathroom was mouldy across the tiles in the bath area, the shower screen edge was black, the upstairs carpets heavily stained, the hob in the kitchen was so greasy and had not been cleaned, everywhere was dusty and could have done with a really good clean. We had no WIFI the whole stay and very basic TV channels we had to hotspot from our phones to watch any TV (The weather during the week meant we had to spend quite a bit of time in the property so this was crucial) on the first night we had awful heavy rain which caused a huge leak in the double bedroom through the roof of the dorma window, we was told to put a pan underneath it, we moved in to the twin room which was not ideal to sleep in single beds as a couple. We did approach the owner on the next day and Sykes who arranged for us to be refunded if we wished and leave but we chose to stay hoping that things would get better the roof was apparently repaired but still leaked. We did enjoy our week and the hot tub was great I just wanted to let anyone know to be prepared what they may arrive to. SUch a shame as the place is stunning and with a little effort would be an ideal base to explore a beautiful area of the country.

  Reviewed by Rapid1.9★Sep 2024

• "Unfortunately on our arrival the hot tub had not been cleaned / emptied from use by previous guests."

  It was finally cleaned the following afternoon. On our last night the hot tub emitted a strong offensive odour when we turned on the jets so we ended up getting out after a very short time. The TV / WiFi did not work for our entire stay. The washing machine wasn’t working and flooded the kitchen when we opened the door. The property does not very well stocked. Tea towels and washing up liquid but no washing up sponge / cloth. Only 3 plastic glasses to use in the hot tub. The house is in a great location and it could be a great place to stay but unfortunately there is little attention to detail and it is not being very well maintained. It seems to be run like a hotel room (it is attached to a hotel) rather than a holiday cottage.

  Reviewed by Nicola1.9★Aug 2024

• "Great place to stay, lovely staff and well managed, we were delighted with the space of the coach house, the hot tub was a lovely bonus."

  Will definitely be back

  Reviewed by Christy4.7★Jul 2024

• "Part of East Ayton lodge hotel with easy access to all their facilities (the pretty beer garden can’t be more than 60 paces)."

  There were three hotel car parks to choose from and although busy (especially when the hotel was hosting a wedding) we had no problems finding a parking spot. The hotel owner dropped by to check we were happy & all the staff were very friendly….a couple of minor issues were quickly sorted out. The road that runs next to the coach house can be a little busy during the day, but was quiet at night & we slept well. A good base to explore the area.

  Reviewed by Ann3.1★Jun 2024

• "The cottage is lovely and homely, the hot tub was a lovely bonus."

  The cottage isn’t far from Scarborough and Whitby so ideally located. Would definitely recommend this cottage.

  Reviewed by Michelle5.0★Jun 2024

• "A lovely cottage which fitted our party of 2 adults and our 4 daughters perfectly."

  Lovely friendly and helpful owners ( East Ayton Lodge hotel). It was great to have the hotel next door, even though the cottage was independent and self contained. Directions to find it were a bit tricky. Would have been good to have a dvd player. Great location!

  Reviewed by Kathy4.7★May 2024

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