Bell Cliff House

25 Customer Reviews

• "Stunning views and location."

  Shower overlooking the sea is great. Has potential to be a showstopper if it was well maintained, such a shame it is not. Cleaning was poor, we rectified this as we saw little point in having the cleaners return if they did a poor job the first time. All other faults were reported, they offered an electrician but we just avoided the problematic light so as not to have more disruption, other faults such as torn curtains, leaking windows and dirty carpets etc were not offered rectification but were to be notified to owner, with photographs of everything provided. 1st floor Bedroom carpet is stained, old and needs replacing. Bay window leaks, hole in the armchair, curtains don’t meet and the backings are torn. Main Toilet seat doesn’t fit. Downstairs shower head fell off, dirty toothbrush holders and foul loo brush, also needed to flush loo throughout the day to keep bad smells at bay. Sofa Cushions in sunroom are heavily stained. Main Kitchen worktop needs attention where wood has blackened and mastic is peeling off, seat pads need cleaning. The landing light is beautiful but it doesn’t always work and makes a fizz noise. It is also connected to the second floor stairs light so you can’t use if people on 2nd floor are asleep which is a bit dangerous on main staircase. Extra care is needed on the large steps down into the bathroom, not suitable for small children. Smallest double and kids beds are very hard mattresses. Sadly it is charging for the excellent views and location but not reflecting the current poor standard of maintenance and fixtures. Would not recommend especially as there are some wonderful properties in the area.

  Thank you for staying at Bell Cliff House, and for your comprehensive review of our property. We are indeed disappointed to read that the property was not to your satisfaction, and will undertake a review with the letting agent in regards to cleaning and maintenance. However, I do feel a bit of balance to this review is missing. Our property has prime position in the town, it is 250 years old with original features, and uninterrupted views across the bay, horizon, and cliff tops to the left, a shower and bathroom in the main bathroom which can be used, whilst looking out at sea, dinning table in the main kitchen with views out to the cob, the hallway window with its magical gateway to the sea and the horizon, the bay window in the main sitting room, where you will see rowers or swimmers passing by first thing in the morning, and sailing boats in the distance during the afternoon, and the sound of the ocean as you wake in the morning. Why, when you consider all of this, you have dedicated 3 lines of text in your review to these show stopping features, and yet 30 lines of text regarding your cleaning and maintenance observations, and why you had only reported your grievances 3 days in to your your stay, and then declined Lyme bay holidays, offer to rectify immediately with house keeping and maintenance. We will take on board your comments, and do hope you had a nice stay in Lyme Regis irrespective of your grievances during your stay. Property Owner

  Reviewed by Pamela1.9★Oct 2024

• "A bit more information on refuse and recycling would have been welcome."

  We ended up taking our plastics home! Overall though, just a gem of a property. Loved the roof terrace especially.

  Reviewed by Alexandra5.0★Jul 2024

• "We have just spent 5 days at Bell Cliff House, and I can honestly say this property is stunning, with views across the bay and town from almost every room, the house had the feeling of being on a ship."

  Waking up with the sound of the waves every morning was a lovely highlight of our stay, and yet you walk out the front door, and you’re in the middle of the town, near all amenities, bars etc. We have stayed in Lyme Regis many times, but this is by far the best property and location we have stayed in, we will be back!. Thank you for a great stay.

  Mrs ThomasFeb 2024

• "Just spent a week at Bell Cliff House , it was a lovely break We were very lucky with the weather just a shame the long stay car park is a fair walk away and it is quite expensive to park but we did know that before we came."

  It was nice to be able to walk to the pubs and restaurants . We enjoyed our fossilising in Charmouth . We love Lyme Regis and for five adults this was a perfect choice.

  Thank you for your positive review, we are so pleased you enjoyed your stay at Bell Cliff House, and had a good week in Lyme Regis. Property Owner

  Reviewed by Rosemary5.0★Oct 2023

• "All very good however the building overall is looking a little tired and although that adds to the character of the building a tidy-up around the outside (front and back) would be worthwhile."

  That said we had a wonderful time and would certainly recommend this property to others. Thank you.

  Thank you for taking the time to submit your review, we are so glad you had a wonderful stay at Bell Cliff house. We will take on board your comments regarding the outside areas. Property Owner

  Reviewed by Richard4.4★Sep 2023

• "Lovely place to stay and amazing views, a fantastic space thank you."

  Reviewed by Daniel4.7★Aug 2023

• "Bell Cliff House is beautiful!"

  It is full of character and style and is very spacious and comfortable. We have been visiting Lyme Regis for the last 20 years and have stayed in a variety of accommodation, but Bell Cliff House was a unique experience. Stunning views from every room meant we could enjoy the sea and beach no matter what the weather was doing and watch as Lyme came to life from first thing in the morning to the moon over the sea at night. We enjoyed being right amongst the activity of the town too, with everything so conveniently near. The terrace was such a joy - to be able to sit and have a drink outside and enjoy the sea view in comfort was very special. The sunroom was a lovely place to sit too. The main bathroom was great - the shower was luxurious. However, the other two showers were far less appealing. Perhaps it’s a material shower curtains in a relatively small space? Only one niggle - clear instructions regarding the disposal of rubbish would be very helpful. I noticed from reviews that others have had the same problem. I never found the seagull sacks - I didn’t know what I was looking for, or where. Plus no indication of where to leave the rubbish? Just outside the front door (bearing in mind it gets very busy there as there are shops and a cafe right outside the door!) or near the roadside? In the end we took our rubbish out regularly to bins nearby which was ok but clear instructions would have solved this. We had a wonderful holiday in Lyme Regis - so much to enjoy. Bell Cliff House played a huge part in that, it really is a fabulous place to stay!

  Reviewed by Catherine4.4★Jul 2023

• "The property has a great location, we really enjoyed the sea views, the balcony and easy walking distance to places."

  The wooden spiral staircase & top bedroom were lovely. A few basics which would go a long way to feeling welcome on arrival - Pint of milk in the fridge - Biscuits or cake - A few teabags - 7 dishwasher tablets to provide for daily use - Fresh flowers - Fresh new bed linen - the pillow cases although clean need replacing- heavily yellowed staining - the duvet covers were cream but the sheets were white. The beds felt rather uninviting. A quick check of all appliances whilst cleaning between guests eg The middle floor shower thermostat was broken & could not be used - Sadly this was by far the best shower & we would all have used this one had it been working. The ground floor shower enclosure was tiny and had a curtain across it which is a rather outdated & uncomfortable concept. The shower head could not be fixed to the bracket - I realised this issue when my 2nd daughter arrived Tuesday evening. (This was repaired on Thursday before we left on Saturday) The top floor shower was also a small enclosure with a curtain which results in an unpleasant cold wet fabric. We all used this one shower due to the issues cited above. Batteries for the radio (I bought some & left them for future guests) The dishwasher was registering low Salt & rinse aid but none available to refill No jug in either kitchen. No plastic containers- Tupperware items which are really useful Apologies, I didn’t find the seagull proof rubbish bag until the end of the week.

  Response from owner: Thank you for taking the time to submit your feed back on your stay, and for your positive words on Bell Cliff house, and it’s location. We are very proud of our property, and are glad you had a very nice stay, please be assured we will take on board your well meaning comments regarding basics for overall stay experience. The temporary fault with the shower (one of 3 in the property) has now been fixed., it’s worth also mentioning the property unusually for one of its size does also have two fully equipped kitchens. In regards to house keeping. and general upkeep of the property, we will be taking up your comments with Lyme Bay Holidays. Kind regards Owner rightly mentioned this is one of Property Owner

  Reviewed by Karen2.8★Jul 2023

• "Well furnished and comfortable, the house suited our needs very well."

  Great location in the centre of Lyme Regis but obviously, lack of parking, except the main car parks, is a drawback but we knew what to expect. We thoroughly enjoyed our time there and enjoyed the proximity to the beach, pubs, restaurants and bars.

  Thank you for taking the time to post your review on Bell Cliff House, we are very glad you enjoyed your stay. Property Owner

  Reviewed by Christopher5.0★Jun 2023

• "Beautiful house and stunning location for a family holiday."

  The house is very well equipped and comfortable.

  Glad you had a nice stay at Bell Cliff house, and thank you for the positive review. Property Owner

  Reviewed by Debbie3.8★May 2023

• "Fantastic property and location."

  Views are stunning. We had such a great week.

  Thank you for your review, we are glad you enjoyed your stay, and had such a great week. Property Owner

  Reviewed by Tamsin5.0★May 2023

• "We had the most fantastic stay, what a lovely property- the views are just stunning , the place was well kitted out, comfortable , spacious and had a real homely feel."

  We note that previous people had not located the fridge freezer, it was behind the kitchen door!! We will be back as definitely the best house along the seafront for views!

  Thank you for such a lovely review, we are very happy that you had such a great time at Bell Cliff House, and enjoyed your break in Lyme Regis. Property Owner

  Reviewed by Carrie5.0★May 2023

• "Fantastic location and views"

  Thank you for the positive review, we are glad you enjoyed your stay. Property Owner

  Reviewed by David4.7★Mar 2023

• "What a beautiful home to stay in."

  We had an incredible weekend - so very relaxing. The house is inviting and comfortable with everything you need. The only 2 improvements would be :- take out the Bosch cooker ( that no one can use ) and put a fridge there as it was inconvenient going up and down the stairs. And - please put mirrors near sockets with a shelf for ease of getting ready to go out - an oversight in so many places we’ve stayed. But honestly - we will definitely be back - we absolutely loved it. Outstanding.

  I'm delighted that you had a fantastic stay. Thank you for your suggestions which will be taken into consideration for future improvements. Property Owner

  Reviewed by Lisa5.0★Mar 2023

• "Bell Cliff House was nothing short of wonderful, it was comfortable, spacious and well equipped."

  The location could not have been better, being right in the town centre with exceptional views of the coastline and sea.

  That’s a very nice review, thank you very much! We are glad you enjoyed your stay at Bell Cliff House and time in Lyme Regis. We hope to see you again. Property Owner

  Reviewed by Phillip5.0★Mar 2023

• "This is a stunning, spacious house in a superb location."

  We had such a brilliant week in Lyme. The views are breathtaking out of every window and we loved having the sea and town right on the doorstep. The decor of the house is simple but stylish and really adds to the character and charm of Bell Cliff house. Few minor niggles which basically came down to lack of instructions provided. Examples are; The bins, what about recycling? Where to find/put the Seagull sack (not clear but guessed on doorstep), the heating/hot water (not clear when it was set for, or if possible to change it, found the thermostat in the lounge and used that), Bosch oven in kitchen, could not get to work despite using manual, did not matter as used Aga (had to set time on clock to get bottom oven to work) Can you use Woodburner? Asked this before holiday but no reply given, was warm and cosy enough without it. House was really clean on arrival and this is impressive as a big property. Some windows could do with a clean but must be tricky to get too. We had to sweep balcony, as covered in pine needles from Christmas tree but then we were so lucky in February to have amazing weather warm enough to sit outside!

  Thank you so much for your positive review regarding your stay at Bell Cliff House, and for pointing out any minor niggles that we can improve upon. we are very happy that you enjoyed your stay, and holiday in Lyme Regis,. We hope to see you again soon Property Owner

  Reviewed by Wendy4.4★Feb 2023

• "A most beautiful place, and an absolute pleasure to stay."

  Stunning property - with stunning views from virtually every window. Hope to stay again and wouldn't hesitate recommending the property to others. Completely fabulous location - beach and town on your doorstep. It would be good if there was a parking permit to go with the stay, but that's the only downside.

  Thank you for taking the time to post such a positive review on your stay at Bell Cliff House, and Lyme Regis, It’s very appreciated. We look forward to you staying again soon. Property Owner

  Reviewed by Robin5.0★Dec 2022

• "Very comfortable and well equipped house."

  Good position.

  Reviewed by Pauline5.0★Nov 2022

• "What an amazing property, homely yet cosy with lots of space and very well equipped."

  We had a great holiday enjoying the sights and sounds of Lyme Regis. The beautiful balcony with its view is breath taking and allows older members of the party to enjoy Lyme from the comfort of the house. I have been coming to Lyme for over 50 years so I know it extremely well, but never stayed in such a great location on the high street which was excellent with all amenities close. Thank you for a great holiday, I look forward to the next time.

  Thank you for taking the time to submit such an in-depth and positive review of your stay at Bell Cliff House, you comments are very appreciated!, especially coming from someone who knows the town so well. We are very pleased that you had such a great holiday!, and look forward to you staying again soon. Property Owner

  Reviewed by Paula4.7★Oct 2022

• "We had a lovely stay - the location and the house is a complete gem."

  We think you have furnished and decorated it with style and empathy. We will be back. Faye and family

  Thank you for such a lovely review!, we are so glad you enjoyed your stay, and really appreciate your compliments regarding Bell cliff house and it’s location. We look forward to you staying again! Property Owner

  Reviewed by Faye5.0★Oct 2022

• "This property needs a good face lift!"

  The position was fantastic which is why I chose this booking but there were quite a few things that didn’t meet expectations. Defiantly need a hand rail fitted to the wall of the bathroom off the living room., couldn’t find any instructions as to how to turn the heating on, no full length mirrors , NO parking ! A loading bay is mentioned but that is ridiculous , just not practical . Only 1 balcony was in use , the other was blocked off as it’s in a poorly state..

  Thank you for taking time out to submit your review of of our property Bell Cliff House, we agree the location is indeed spectacular. Lyme Regis is an historic town, parking can be tricky for many properties in the area, There is however an hour loading bay literally a few steps away, first come first serve, as well as an hourly/day car park below, a car park behind Tesco on the main road, and a larger more long stay car park at the top of the hill, the property is lucky enough to have “one” terrace which has some of the best views of lyme regis and beyond,. The other you may be referring to is next doors roof. We will take on board your comments regarding a hand rail and .heating instructions, these observations aside We hope you had an enjoyable stay in Lyme Regis. Property Owner

  Reviewed by Marie2.5★Oct 2022

• "To be honest we could not fault it the over all experience was just amazing, very homely spacious warm and welcoming."

  To wake up every morning and sit on the veranda with a cup of tea watching the bay was an amazing experience, we have been renting holiday cottages for years and bell cliff house is definitely in the top 5, we will definitely be booking again very soon. 10/10. (Well done) ❤.

  Thank you for taking time out to post such a lovely review, we are so pleased you enjoyed your stay in Lyme Regis. As owners we are very proud of Bell Cliff house, and want who ever stays there to enjoy it as much as we do, We look forward to you staying again soon. Property Owner

  Reviewed by Marcus4.7★Oct 2022

• "We had the most wonderful stay at Bell Cliff house, and will definitely be returning to lyme regis soon, When you step in off the main Street to this treasure chest of a house you automatically feel at home, the views in the property must be some of the best in Lyme Regis!"

  Panoramic from every angle. it almost felt like you were part of the beautiful seascape! The light beamed through every inch of the house and the sound of crashing waves was so relaxing! We were very impressed with the style, decor and features of this beautiful old house, warming touches of detail all around including nautical features which brings a real ocean touch to the property. Great kitchen facilities so we could enjoy our breakfasts at the house with and actually a few dinners in, although we did make the most of the superb location where there were lots of great restaurants and pubs, The location is so central and has some great walks to experience along the coast. No Parking attached but we found some very close by, although I imagine this would be busy in high season, alternatively a car park for longer stays was up the hill and reasonably priced. We are sure to return to this gem of Lyme Regis!

  Hayley SOct 2022

• "Idyllic location Think it is very expensive for its current state needs some work and attention to be able to sell £2000 a week stay NOTES * smells very damp, musty and old clearly had old carpets ripped up and given a lick of paint but needs a deep clean as still very dusty * damp musty smell made all our clothes and bedding smell * we had to light candles everyday to try and remove the smell during our five night stay * paintwork is not good in places has not been thoroughly or professional completed * upstairs bathroom still unfinished and needs good clean * all windows need cleaning - obvs seagulls and pigeons there but needs regular cleaning for each stay * front door step mats and front door need cleaning before each arrival of poop and feathers and made to look more inviting and clean * all internal paintwork needs a good cleaned and the outside balcony/patio area is filthy needs cleaning up * Kitchen floor was sticky and dirty on arrival * fridge in upstairs kitchen needs defrosting and cleaning has a funny smell in it which contaminated butter and other food placed in the fridge * No full length mirrors in any bedrooms of any plug sockets for hairdryers etc would be useful."

  * Anti slip required on the second floor bathroom steps * Microwave would be useful * Tongs for cooking and wooden spoons and ice cube trays, bread knife * TV reception very poor message keeps coming up on the screen poor aerial connection needs checking * IKEA furnishings ok but feel cheap given the property size and cost * cheap foam pillows / mattress duvets are uncomfortable and do not feel very luxurious * Extra bed linen / blankets spares required items provided are too small and not effective if you need to keep warm * no additional toilet rolls available had to buy some * Lock inside of entrance doorway has no key * Curtains in sitting room - do not shut properly, hanging off not enough hooks and blackout curtain behind is moldy and stained very badly * outdoor chairs and a table on the balcony would be nice * Clear instructions on where to leave rubbish bags, no seagull proof bags provided and no indication of where to put rubbish on departure except on the roadside ? where ? * tumble dryer or clothes dryer rack would be useful for wet washing Generally the property needs some attention Seems to have been refurbished on the cheap and no luxurious or personal touches all seems IKEA price tag items Lacking finishing touches Old fashioned furniture needs cleaning to get rid of musty old smell Needs freshening up and given a good deep clean

  Thank you for taking time out to submit your review, Bell cliff house is indeed idyllic! And we hope irrespective of the improvements you have pointed out that you had a lovely stay in Lyme Regis, as proud owners we will take on board some of your comments going forward, and alongside Lyme Bay Holidays implement where felt necessary. In regard to furnishings, we have two types of pillows on offer at the property, hypoallergenic and feather. The furnishings are mainly personal items made up of luxury vintage brands including Ercol day bed, Ercol dining chairs and Parker Knoll rattan sofa. William Morris curtains, Aga stove and children’s guest bed by Loaf. All mattresses and linen are brand new. The house is 250 years old with original features such as floorboards and window shutters, prior to letting we have lovingly redecorated and painted throughout almost entirely with Farrow and Ball paints. As well as this all pre and new carpentry has been carried out by the same specialist joiners in Dorset who worked on the house with a renowned local architect. We look forward to you hopefully staying again. Property Owner

  Reviewed by Julie1.9★Sep 2022

• "Horrible damp/ drain smell in property."

  Maybe a leak somewhere under floor boards or damp? Other than that great property but why two kitchens??

  I am delighted that you enjoyed your stay at my property although am very sorry to learn about the damp smell. This isn't something which has been problem before, so I was surprised to read this as there hasn’t been any damp evident in the property before. I have asked the maintenance team to investigate this so thank you for letting me know. Property Owner

  Reviewed by Anna5.0★Aug 2022

• There are no reviews featuring this term Show all reviews