The Garden House Cottage

8 Customer Reviews

• "Very cosy cottage, close to all amenities, everything you could ask for, sofa has seen its years, just needs replacing, or supply two cosy arm chairs."

  Pillows were flat would have brought my own. 2 min walk to all shops and to the beach, great for walking the dog, would recommend this cottage to others.

  thank you for your feedback I am bak in mid October when I intend to replace the sofa bed so thank you for this Property Owner

  Reviewed by John4.7★Sep 2024

• "Lovely cottage and well equipped."

  Not so keen on polyester duvet but just my preference. Couldn’t get heating to work but Marian the owner very helpful. Pity about the building works opposite as made it difficult to enter the drive. Very convenient for bus and town and my dog loved the 2 minute walk to the sea. Would go again but bring my own duvet

  Reviewed by Janet4.4★Sep 2024

• "We had a very nice stay at the cottage."

  We met the owner who was very helpful. Car parking very handy, the position of the cottage is great for access to all areas of the town and shops. Also it is very easy to get to the routes out to the rest of the Kent.

  Reviewed by Derek4.4★Aug 2024

• "It's a lovely, modern, and well-maintained property."

  It was very clean, the bathroom is great, and the WiFi worked well. Parking is secure. The location is excellent - just a short walk into the harbour and town centre (and Whitstable is very lovely). Would use again.

  Thank you for your feedback and for being my guests. I am of course delighted with my property especially as for 4 years I had squatters who wojild not leave so I am never ever going to rent to long term tenants again. Keep in touch as you may wish to do so. And WhITSTABLE AND TANKERTON are both very special places. Thank youi Marion the owner Property Owner

  Reviewed by Adrian5.0★Jul 2024

• "Nice and light and airy."

  A great location with the all important off street parking. Air fryer was a revelation, instructions in the bottom drawer. Lovely walk in shower and only a nice stroll into town. Stop at Ark music and coffee on your way in. We'll be back.

  Reviewed by Ross5.0★Nov 2023

• "As there was no cooker at the property it would have been useful to have had an instruction manual for the ninja fryer, for people like myself who have not used one before."

  Also strange there was an ironing board but no iron. Have stayed at many of Sykes cottages, but this is the first where there has been no sort of welcome on arrival or any advise on the area,in fact had there been a problem there wasn’t anyone to contact, very impersonal. On the good side once we found our way around the area, the cottage is in an excellent position for exploring Whitstable.

  Thank you for your feedback. The instruction book was in the bottom drawer of the Cottage kitchen. We have checked and the instruction bok is still there and we will insure that it is visible in the future. Property Owner

  Reviewed by Pamela3.4★Sep 2023

• "The property generally was quite good but with a few problems."

  1. The wooden slats under the mattress were damaged causing the mattress to fall though them the first time I used it. I managed to patch them up temporarily. 2. The bedding was awful. All polyester- causing my wife and I to sweat profusely, made worse by the warm weather. We ended up buying a new cotton duvet cover, sheet and pillowcases. 3. The shower was excellent (one of the best I have ever used) but the shallowness of the shower tray meant I had to keep checking to see if it was overflowing. 4. Wi-Fi. Couldn't get it to work on any of our devices. Maybe it was my ineptitude. Maybe it was the complicated password which had been written with amendments added to it. Very frustrating. I gave up with it. 5. The Ninja had not been washed/cleaned prior to our arrival. There was a significant amount of oil and food residue left in it. I cleaned the inside containers myself but they were pretty grubby and needed soaking, suggesting to me they had not been cleaned properly for some time. 6. The house itself was good apart from the above niggles. The location was fantastic with easy walking access to the beach, Whitstable and Tankerton. The bus stopping outside was a real bonus allowing us to travel to Canterbury and Herne Bay. 7. Sykes. I didn't like doing business with the rental company. I thought the tone of their emails to be abrupt bordering on threatening. I was surprised by the booking fee. They charged me for a pet which I did not request. I won't book through them again.

  I welcome your feedback, The bed has been attended to bed and the iron has been replaced. I am sorry that these niggles affected the full pleasure of your stay in my cottage and have reported to the company your references to their tone of doing business was not as I thught this to be Again many thanks for your feedback. Marion the owner Property Owner

  Reviewed by Joseph3.4★Sep 2023

• "Small but adequate, comfortable very clean,in a wonderful location."

  Near the beach ,very close to Whitstable, herne bay 10 mins drive.bus stop just outside.quite neighbour hood.very much recommend

  Reviewed by Brian5.0★Jun 2023

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