Ecclerigg Garth

7 Customer Reviews

• "Onderful property and location let down by a rather dated and tired interior."

  The bedrooms are spartan and lacking in comfort, no dressing tables, no chairs, old rickety wardrobe, poor quality mattresses, flimsy cheap curtains. The large upstairs living area has a multitude of cheap soft low sofas, but not a single chair suitable for those who are unable to use soft low seats. The downstairs front televisión room has one low poor quality soft sofa, and nothing else, again no chairs suitable for sitting on. The shag pile rugs slipped and slided and crumpled and are a hazard. The high rise kitchen island seats are ugly shakey unstable and are overdue replacement. Several of the Venetian window blinds throughout the property had lost their cords and controls and had bent broken slats. The glass shelves above wash hand basins in bathrooms were either missing or dangerously loose.. The basket for shower gel shampoo etc was loose and fell off the wall. The tumble dryer filter was completely choked and its tank was full, indicating that it hadn’t been cleaned for some considerable time. The dishwater filter was choked with old material including cling film.

  Many thanks for your feedback, it is very important to us and is appreciated. We have recently bought new bedding, with new duvets, pillows etc and are upgrading all the rugs and cushions. We are also painting all of the outside walls and have just installed a new lighting system with dusk to dawn lights. We are also in the process of replacing all of the blinds and curtains as well. All the other work is being done as well and we have cleaned the dishwasher and tumble dryer filters as well. We have regular checks and always maintain and update the property, so any feedback is very valuable to us. Property Owner

  Reviewed by Peter3.8★Jul 2024

• "Excellent cottage, amazing location and superb host."

  Spacious garden with football goal posts. Nice outdoor seating area. Main room has a lovely large TV screen and ample seating for a large group to socialise. Fantastic facilities in the kitchen and dining room. Right next door to the Brockhole Visitor Centre too! Thank you so much, we made some great memories here!!

  Reviewed by Mira4.7★Aug 2023

• "Beautiful cottage, idyllic location."

  Great fo a family get-together, all facilities catered for.only fault we found was lots of bulbs out In kitchen in fact only 3 worked and jacuzzi bath spat out black sludge when first activated. Which on grand scheme of things is nothing .

  Thank you for your kind feedback. We are pleased to hear that you enjoyed your stay. We will ask our Maintenance team to take a look at the jaccuzzi bath, and bulbs. We hope to welcome you back. Property Owner

  Reviewed by Nicola4.7★Mar 2023

• "The place is in need of alot of TLC and a very good clean - the bbq area and patio v dirty, upstairs balcony full of sweet/lolly wrappers from previous people, house very dusty and not clean, beds shocking - the bed I slept in you could feel springs."

  May sleep plenty but not worth the money. We stayed in another house for the following few days for same price and it was second to none compared to this - def wouldn’t go again and whole party felt that way!!

  Thanks Emma for your feedback and we will take this up with our cleaners. We did change all the mattresses a few months ago so will check them all out and replace if that is required. Property Owner

  Reviewed by Emma1.9★Apr 2022

• "Not a great Christmas break for the family, unfortunately!"

  ! We had to get a heating engineer out literally every day throughout our 7 day holiday as there was no heating when we arrived and it continued daily throughout our stay. On Christmas Eve we received an email from Lakelovers saying there was now nobody in the office until 27th December so cannot deal with our issue. Thankfully the owner was more responsive when we phoned him and he did manage to send an engineer out Christmas Eve night as we now had no heating or hot water! The property should not have been rentable under these conditions. Also when we arrived the dishwasher was full of crockery, there were filthy roasting tins in the ovens and the ovens too were covered in dirt and grime. The house did not look like it had been cleaned at all. The dust under beds and on carpets was disgusting. We have not been offered any compensation for having to buy copious amounts of logs to keep the open fires going for our only source of heating, a dreadful service by Lakelovers.

  We are very sorry to hear about the issues raised and we will take this up with the relevant people. In regard to the heating, we only found out about this on Xmas Eve and once we did, we made sure that a plumber came out straight away (which took a lot of calls on xmas eve at 7pm) to sort the heating out. The plumber called us back at 9pm to confirm that all was working well and the guests were very happy and we never heard again about any issues. Property Owner

  Reviewed by Kate1.3★Dec 2021

• "There was no mattress protector in master bedroom."

  all window sills were thick in dust and cobwebs, all shower areas had black mould and looked in need of some TLC, the bbq,s were full of ash and the cooking grills were dirty and rusty (luckily we bought our own) and the WI range could be better. It had a good sized carpark, lovely patio and outside dinning area with a nice garden in a secluded spot.

  We will take this up with our cleaners and thank you for the feedback. Property Owner

  Reviewed by Michael3.8★Aug 2021

• "Excellent location and lovely large house with really good facilities"

  Many thanks for the feedback Property Owner

  Reviewed by Ashley4.4★Aug 2021

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