Eden Mill, Millers Beck

45 Customer Reviews

• "It was a real shame the hot tub didn’t work."

  We specifically chose a property with one so was disappointed when we found it not working properly. There isn’t enough pans that can be used on the induction hob… several that don’t work so could do with replacing. Luckily I had bought a couple of my own with pre cooked food in that worked so we used them all weekend. I also don’t see the point in the upstairs kitchen… there’s nothing to cook on! The space would be better used with a pool table or something similar.

  Reviewed by Kate4.4★Nov 2024

• "We couldn’t have wished for anything more perfect."

  As a group of 20 this house was very accommodating. The house was perfectly clean throughout with a well equipped kitchen. Even the garden area was immaculate. The bedrooms were very comfortable and considering the house is next to a main road there was no noise disruption. The seating areas throughout the house were cosy and the house is beautifully furnished. We can not fault our stay at Eden Mill and we would highly recommend it. We hope to be going back very soon.

  Reviewed by Helen5.0★Oct 2024

• "Beautiful property set in a lovely location."

  The accommodation was really cosy and spacious inside, we loved all the fixtures and fittings. Would definitely recommend to others and book again.

  Reviewed by Acacia5.0★Oct 2024

• "We had a very happy weekend to celebrate a special family occasion."

  The accommodation suited all ages from eight to eighty. Excellent garden and outdoor facilities. Very good public rooms.

  Reviewed by Patricia4.4★Sep 2024

• "We had a wonderful weekend stay for a Golden Wedding celebration - 19 guests ranging in ages from 10-74."

  The house is very comfortable and the garden, which we were able to enjoy in reasonable weather, is a real gem. The only slight negative was traffic noise at times but the positives far outweighed this issue.

  We are very happy to hear that you had a good time...as a matter of fact we just put a wooden roof over the hot tub...so that at least this aspect of the garden is a bit less subject to weather conditions...and we will be looking at some other improvements over the next few months...so watch this space Property Owner

  Reviewed by Sue5.0★Sep 2024

• "The place was absolutely perfect for our group of 20 people, 4 families with dogs"

  Thank you for this very positive feedback - it will keep us motivated to do our best...and we have one or two little projects up our sleeves to keep improving.... Property Owner

  Reviewed by Michal5.0★Aug 2024

• "Thank you for sharing your property."

  We enjoyed the communal areas and garden very much. The kitchen was very well equipped the only item we couldn’t find was an icecream scoop maybe a small addition, just friendly feedback. Slight issue like a previous guest in operating oven but the internet helped there. A fun family weekend

  Thank you for your feedback. The manual for the oven is in one of the kitchen drawers, so hopefully this will make things easier for future guests. And we will get an ice cream scoop - promise! We actually used to have them at Eden Mill, but they seem to have disappeared... Property Owner

  Reviewed by Christian4.1★Jul 2024

• "Excellent facilities however on arrival the oven wasn’t working."

  Maintenance guy came straight out and fixed it. The following day the hot tub and sauna were not working. Agin they were fixed in a couple of ours. Fabulous place. Would definitely recommend it, Thank you Eden milk for a wonderful weekend.

  Thank for your feedback. We are always trying to respond to any problem as soon as we can. In this case the sauna and hot tub were actually working and it was more about settings...but that too can happen...but usually everything is checked before guests arrive... Property Owner

  Reviewed by Anne4.7★Apr 2024

• "Lovely property, really comfy and spacious."

  The hottub and sauna were good fun, and the atmosphere of the whole place with the stream is superb. We had an issue with maintenance but thats unavoidable sometimes, and overall we had a great time.

  Reviewed by Cavan4.7★Apr 2024

• "We had a fabulous weekend for my daughters 50th birthday all woman age range from 17 to 75 Eden mill was very comfortable and we really enjoyed the outdoor facilities and we loved the stream."

  We will definitely be returning.

  We are very happy to hear that you had a good time at Eden Mill. The stream is actually the original mill run of the Mill, with the water coming from a hill close to Kendal. The Mill itself is more than 400 years old. As a matter of fact I actually grew up on a working water mill, so it was a bit of back to the roots when I purchased Eden Mill back in 2018. Property Owner

  Reviewed by Pauline5.0★Mar 2024

• "The property was fantastic for our group size."

  The beds and pillows so comfy and the overall cleanliness, amenities and comfort was fantastic. Our group would love to return as it is such a great base for a walking holiday. Easy access (check in and out) and helpful having a contact too. Only recommendation is to provide a surface spray in kitchen and more dish cloths, I think next time we’d take a scourer. We took everything we needed and had a food delivery which was perfect. Amazing stay, the sauna and hot tub were fantastic. Space for all 16 of us to dine was such a bonus too.

  thank you for this very positive feedback...we will take up the points you make with our cleaning company who provide the towels and cleaning products...so hopefully we will get this sorted very soon...we always aim to improve and admittedly you live and learn...! Property Owner

  Reviewed by Natalie4.7★Feb 2024

• "Outstanding property it was perfect layout and size for a large family gathering."

  All the facilities in the house were fantastic and all the utilities to hand. Only feedback I would provide is possibility of a tv in every bedroom. The outdoor facilities were fantastic. We will definitely look to return in the summer next time so we can enjoy the wonderful outdoor space

  Many thanks for this very positive feedback. And it is true that we are taking some pride in the outside area, although we had some wind and frost damage last year but all trees and plants have been recovering well...on the TV point raised by this guest: guest feedback has been varied on this point and not all the bedrooms have the space for a TV. But we will be having another look. Anyways, we hope to see you again in summer! Property Owner

  Reviewed by Kate5.0★Feb 2024

• "We came on a return visit with extended family."

  Property is lovely and even though it was November we managed to get use of the fabulous garden due to freak weather ☀️ Thank you for a great weekend

  Thank you for your very positive feedback. And it is great to hear that you are are a return visitor and had once more a happy experience. So hopefully we can welcome you back again in the future. Property Owner

  Reviewed by Jane4.7★Nov 2023

• "Our guests had a wonderful time during their stay and we would happily return in the future."

  ...you can't ask for more! thank you for your uplifting feedback... Property Owner

  Reviewed by Paul4.7★Jul 2023

• "What a lovely property."

  We were a group of 17 and this house felt more spacious than we thought. It was clean and inviting and the garden is stunning! We had no issues with anything. The road is a busy road but we barely heard it especially at night. Plenty kitchen equipment to use. Would definitely recommend.

  Reviewed by Clare5.0★Jul 2023

• "Collective reviews from the 8 families sharing the accommodation: Check out time was too early, especially for very small children."

  Lack of basic sundries made it inconvenient For example. No salt, pepper and oil in the kitchen. We understand that it's self catering, but in previous establishments these basics have been supplied. There was also not a mop or broom available, nor a kitchen spray, despite this being expected. So we found it difficult to keep on top of the cleanliness (we had weaning children within our party). There was only 2 tea towels in the kitchen, when we expected towels to be supplied. 15 adults and 2 tea towels is not near enough. Only one wash cloth and one sponge for the kitchen sink, same issue as above. No fire lighters for the BBQ, again in the discription we anticipated for some to be supplied, same goes for the sauna (wood but no fire lighters). We didn't feel that the hot tub was in fully working order (you could only have bubbles on one side at any one time, not simulatiously around) Car parking allocated for 8 cars, however, one space was full of debris and unusable, someone had to park on the road.

  Thank you for your feedback. We will take up some of the points with our cleaning provider such as a lack of tea towels and sponges. There is a mop available and fire lighters for the sauna are usually provided so I will have to investigate what went wrong on this occasion. We do not provide fire lighters for the barbecue. It is true that in the corner of the rear car park there is some firewood but there is still plenty of space for four cars as we have seen with other guests. We also checked the hot tub and it is in full working order and no hot tub is quite the same in terms of how the jets work. Despite Eden Mill being a high quality property and offering outstanding value for money when compared to any other form of accommodation (hotels, B&Bs, etc) for a large group we offer a phone service to solve any smaller issue and a call out service for any significant problem (for example there is a large ASDA only 10 min away so that this guest would not need to have suffered from a lack of tea towels, sponges, fire lighters, etc). Of course it is difficult to be 100% perfect with a large property such as Eden Mill and some guests leave this large property not in a very good state which makes change overs a challenge, but we will of course strive to continue to uphold our high standards. And it is fair to say that all the points raised by this guest are of a minor nature and can be easily rectified. Property Owner

  Reviewed by Amy3.8★Jun 2023

• "Very nice house with great features and well maintained facilities, not to mention how nice the area around it is - thanks for having us!"

  Reviewed by Jake4.7★May 2023

• "We had two small issues, I contacted Matt they were delt with right away."

  We had an amazing stay and would 100% recommend

  Many thanks for your very positive feedback...we always try to react to any problem that our guests encounter as quickly as we can...admittedly sometimes this is out of our hands when we have to rely on third parties...anyway, we continue to do our best that all our future guests have a similarly happy experience at Eden Mill. Property Owner

  Reviewed by Katie5.0★Apr 2023

• "Generally we were very happy with the accommodation and would gladly say to anyone that it is well worth a visit."

  Just two small points of note,the five barred gate has a loose hinge at the bottom and although most visitors probably would not need it shut,we had small children in our party and had to keep it shut when they were around.Secondly we could have done with more oven space,that said the kitchen facilities were much appreciated by us.Three fridges provided plenty of room for our celebration weekend food and drinks.

  Reviewed by James4.7★Mar 2023

• "We had a brilliant weekend."

  The house was magnificent it has everything you need. Will be booking again in the future.

  Reviewed by Stephen5.0★Jan 2023

• "Great property with great downstairs rooms and outside facilities."

  Parking a bit tight but there was a lot of us. Some bedrooms a little tight. Booked again though because overall a great place.

  Thank you for your positive feedback. And yes, it is a great place, and we love Eden Mill and its heritage a lot ourselves. Of course, we will never be perfect as every guest has a different emphasis and different expectation, but we like to think that most guests will be very pleased with the property, and the incredible value it represents when you bear in mind that the cottage sleeps twenty in comfort, and any alternative holiday accommodation for 20 would be multiples of what we charge. Property Owner

  Reviewed by Adrian & Elizabeth4.4★Dec 2022

• "Our group have been going away together for approximately 20 years and the concenus was that this was the best property we have stayed in."

  Well equipped, beautifully decorated and absolutely spotless. The hot tub and sauna were the icing on the cake and well used. Recommended without hesitation,we will be back.

  Many thanks for this very positive feedback. Eden Mill is more than 400 years old and we believe that it has finally found its real purpose as a holiday let..and we believe we succeeded to a large degree in marrying the old with the new, and give our guests a special experience. And of course it also represents incredible value for money for our guests when you break down the rental expense to the individual. We hope many of our future guests will enjoy Eden Mill. Property Owner

  Reviewed by Iain5.0★Oct 2022

• "Eden Mill is a great property for a big family gathering."

  ( A 60th wedding anniversary ) The hot tub was enjoyed by younger members of our party, The gardens had plenty of places to sit .The property is very well equipped. Plenty of crockery etc.Only thing missing were tea trays. The only problem was lack of instructions for the heating.

  Reviewed by Jean4.7★Sep 2022

• "Great house."

  Garden also really well laid out but small - nowhere to kick a ball around. Inside we found the lounge quite dark. This could be improved by cutting back the over enthusiastic wisteria. This would also allow use of the balcony which was so overgrown it was not useable. There was obviously a new cooker but few of the pans would work on it - it was frustrating working out which ones would and would not work! The non workable ones should be removed and a few more ones that do work would be desirable. The 9.00 am limit on the last day was a significant drawback and we did not appreciate the threats of fines for any overstay. We thought this could be done in a less severe manner.

  Many thanks for the constructive feedback. As a matter of fact the wisteria will be cut back shortly as we are also replacing the wooden decking of the balcony with composite decking. With regards to the new induction cooker we actually replaced all frying pans and pots with those which are designed for induction cookers, so this is a bit of a strange thing and we will check on that. The 9am deadline on a Friday morning is unfortunately also a reflection of the constraints we have on the cleaning front as most cleaning companies are still understaffed, however, to compensate for that we have a check in time of 3pm on a Friday instead of the usual 4pm. But if there are specific constraints we will always try to accommodate our guests. Property Owner

  Reviewed by David3.8★Sep 2022

• "We absolutely loved our stay however we rang Matt a couple of times for things that weren’t working and these were not resolved in our stay."

  The lights to the outdoor area would not work at night therefore when we were using the hot tub at night we couldn’t see which was dangerous. The hot tub wasn’t working properly on the Friday the bubbles only seemed to work one side. Then we also rang regards the tv in the lounge. We wanted to watch the FA Cup final but couldn’t get it working. It said no signal we tried everything which was a shame as a group we couldn’t watch it. We couldn’t find anything in the house to help these issues. Like I said previous the house is beautiful and the photos don’t do it justice and it’s perfect for a large group it was just the above problems we had issues with. Also under the sink in the kitchen was leaking which we noticed just before we left on the Sunday. We cleaned it all and put a pot there just in case.

  “We are very sorry to hear that some things were not quite perfect. We did check on all of it as soon as we heard about these issues. The Antenna issue has been fully resolved and there was a fault in one of the distribution boxes. This said it is a large smart TV and you could have probably watched the FA cup via the internet on the ITV hub. Strangely enough we never received a call about this as we would have responded immediately. The hot tub works fine, but it is worth bearing in mind that you can adjust the jets both on top and at the jets themselves. With regards to the outside lights we had actually the electrician there about two weeks ago, so we are a little bit unhappy to hear that the problem had not been fixed at the time. Anyway, in the meantime the electrician has been back and addressed the issue. The kitchen sink was very easily resolved as a plastic screw had just loosened up. But of course we are very happy that overall this guest had a very positive experience and we will do our best that this is the case for all our future guests at Eden Mill." Property Owner

  Reviewed by Rachel4.7★May 2022

• "The parking is tight for 8 cars especially if you have bigger cars."

  There is no blind/covering in the room that sleeps 4 people in the side that has the Velux window so very bright in there - awake very early as it’s so bright. The hot tub was only really hot the first night. Apart from the above we really enjoyed our stay and had a fantastic time and the house and garden are really great plenty of space for everyone and there were 20 of us altogether. Would definitely recommend the house to anyone.

  We are a little bit disappointed by this feedback. The hot tub issue could have been easily resolved as occasionally the hot tub goes into economy mode and it takes two clicks to get it back into standard mode...With regards to the roof window it is the first time that we have had this complaint over the last two and a half years of trading, but we will look into this. And it is obviously the only room that has a roof window. Most of the time parking is ok, and usually four medium sized cars can be parked in the front and four in the back...Anyway, we are happy that otherwise his guest had a very enjoyable time. Property Owner

  Reviewed by Tracey3.4★Feb 2022

• "Amazing property, would love to return x"

  Reviewed by Emma5.0★Feb 2022

• "Lovely house - very clean and comfortable."

  Plenty of space for 12 people. Impressed by the kitchen gadgets/small appliances/cooking utensils available; really well stocked and made cooking for 12 easier! Despite the cold weather we made good use of the hot tub and sauna; both easy to use. Would love to stay here again - thank you!

  Thank you for this very positive feedback! We stayed in the property ourselves over New Year and that is when we decided that despite the fact that "old" cooker which was only 6 months old was not quite fit for purpose. So we decided to replace it and switch from gas to induction and have a larger oven. As a matter of fact we did the same with some of the beds and we now have one super king bed in the property as well as a king size plus new bedside lights. Trying to improve on what we have is very much in our DNA, so we love it when our guests comment on that. Property Owner

  Reviewed by Helen5.0★Feb 2022

• "We had great time I recommend it to any sort of family or friends get together ..."

  We had great time I recommend it to any sort of family or friends get together its the best place to be we enjoyed our stay

  Thank you for this positive feedback. The truth is that we are not only engaged in running a few holiday lets - Eden Mill being one of them - for financial reasons and to make a living but also to give people a good and happy experience...so when people leave Eden Mill or our other properties with a feeling of joy and take this out into the world, then this will hopefully make a difference in the very difficult circumstances we are currently living in. Property Owner

  Reviewed by Rachel5.0★Dec 2021

• "This is our 2nd time at this property and it is great for our family gathering before christmas."

  It was difficult to get organised for the 9am departure but I understood until I called when we returned home as i thought i may have left a charger behind in the bedroom to be told they had not started cleaning as no one was coming in that day. This was very disappointing as an extra hour that morning would have been so much better especially in those circumstances.

  Generally it has been very challenging to get good and reliable cleaners in 2021and many cleaning companies are struggling for staff. However, I am very surprised to read this comment as we get contacted by Sykes on many occasions and we are trying to accommodate our guests as much as we can, especially as our new family run cleaning company has been very flexible as well. So next time you stay at Eden Mill - and we do hope you enjoyed your stay otherwise - please contact us befiorehand and we will do our best to meet your needs. We are looking forward to seeing you again! Property Owner

  Reviewed by June & David3.8★Dec 2021

• "OMG WHAT A PROPERTY!"

  !!!!!!! This house is just amazing - clean / fab facilities and everything you need and more (love the amount of coffee cafeteria

  Well, this kind of feedback warms our souls and we thank you for that...we will try to continue to keep up the good work...and we recently introduced some new beds and bedside tables which we think look great...so hopefully next time you come and stay at eden mill we will get another OMG...!! Property Owner

  Reviewed by Katy5.0★Nov 2021

• "We had a lovely time."

  Younger members thoroughly enjoyed the hot tub and adults that and the sauna. The house was well equipped, and the owners and your agents very friendly and responsive whenever an issue occurred.

  Thanks for this nice feedback. Obviously in a large house such as Eden Mill there will always be some issues but we definitely try to be as responsive as we can and also try to preempt as many issues as we can...anyways, we do hope to welcome you back before long! Property Owner

  Reviewed by Helen5.0★Oct 2021

• "A lovely place to stay suitable for all ages, we were a group of 20 ranging from 11 years to 74 years and everyone thoroughly enjoyed it."

  The outdoor area is particularly nice with a hot tub and a sauna, lots of outdoor seating and a bbq. Kendal town centre only a 10 minute drive away.

  Reviewed by Jan5.0★Oct 2021

• "Everyone in our party had a fantastic holiday and the house was wonderful and spacious and felt really homely."

  We enjoyed all the facilities and especially loved the soothing stream running in the garden with the wonderful views of the surrounding countryside. Great time had by all. Only points to note but it did not spoil our holiday are the following: 1. Cooker - when lit the flames shot out very far, potentially dangerous. 2. Extractor fan needs a new filter as grease was leaking down when we used it. 3. Dishwasher in the main kitchen needs attention as the spray arm has dropped, therefore not spinning on the wash and dishes not being cleaned. Also, the pull out tray does not glide smoothly causing the breakage of 1 wine glass an cereal bowl. 4. In the bedroom on the top floor with the fire escape stairs one of the knobs was missing from the bed which is potentially dangerous as the exposed edge of the metal is quite sharp. 5. A few buttons were missing on the sofas

  Reviewed by Sue5.0★Sep 2021

• "The house was exactly as described with loads of room for the whole group and so much communal space which was perfect!"

  The kitchen came equipped with everything we needed and we were very grateful for all the fridge space too! Would definitely come back again :)

  Reviewed by Dan5.0★Aug 2021

• "We asked before we went if we could exit at 10 am due to being a large party including an 89 and one year old."

  The conditions changed after booking - we were told we had to leave at 9am. I emailed sykes twice before the holiday and was told no. We called sykes whilst we were there and the customer relations team were very unhelpful and refused to allow a 10 am leave. However, another sykes member of staff called whilst I was speaking on another phone to say that they had called the owner who was fine with us leaving at 10am. So nobody had even even asked the owner until we made complaints.

  Reviewed by Alison4.1★Jul 2021

• "Just got back from a week away at Eden Mill and I can’t recommend it enough!"

  The hot tub and sauna was amazing, the sauna was a bit tricky to get going but it was pretty straight forward! All the rooms were lovely and comfy, the kitchen was spacious (big enough for 20 of us!!). The lounge was a nice place to chill and watch a film with the fire. The location of the house was perfect, driving distance to the town Center Kendal, Windermere, Bowness and the train station Oxenholme if you wanted to get the train anywhere. Overall it was amazing! And I’d definitely recommend!! 10/10

  Reviewed by Mia5.0★Jun 2021

• "A great place for like-minded people to get together and relax."

  House is excellent with en-suites, well-equipped kitchen and garden. We all had wonderful time together and will be back.

  Reviewed by Tharaneetharasarma5.0★Jun 2021

• "Really nice location and arrangements"

  Reviewed by Rajeshbhai5.0★Jun 2021

• "House was lovely all beautiful bedrooms."

  Kitchen was huge and had everything we needed. Gardens and views amazing. So peaceful even with the road. But disappointed with the sauna. Too much like hard work getting it going when supposed to be relaxing.

  Reviewed by Shaz4.4★Sep 2020

• "It would have been helpful for someone to show us how to use the hot tub The bin situation was awful."

  We arrived on Friday and the bin was full to over flowing. We created an extra 12 bin bags and there was no recycling facilities. Very poor.

  Reviewed by Joanne4.4★Aug 2020

• "This is a gorgeous, really well equipped place to stay in a beautiful part of the country."

  There was plenty of space for all of us and lots of little places to have smaller 'get togethers' for kids, adults or families where we could play cards or board games or just read quietly. Then, when we wanted to have a big party for everyone on NYE, the dining room and living room allowed us to do that as well. I'd definitely recommend to anyone looking for a place for a large group of people who like a bit of luxury!

  Reviewed by Emma5.0★Dec 2019

• "Amazing house!"

  The only point I would make is there wasn’t enough toilet roll provided for a full weekend between 19 people! Sounds extremely trivial but that’s one thing you don’t expect to have packed/need to bring with you on a trip away.

  Reviewed by Jessica5.0★Jun 2019

• "The house was fantastic, the only things that let it down slightly was the lack of parking, the close proximity to the road and some of the bedrooms had a little bit of a musty smell inside."

  Everyone loved it though, and I would definitely recommend as a fantastic house for big groups.

  Reviewed by Susan4.7★May 2019

• "Throughly enjoyed our weekend away with girls for a get together all 19 of us."

  House was very accommodating. Would suggest in future to leave some instructions on how to use any appliances in the house, for example we couldn’t get any hot water for showers on the mixer showers.(electrical showers fine), Couldn’t get hot tub up to temperature and once it once couldn’t maintain it. Would have also been nice to have some information on local amenities or recommendations for shops/pubs/activities. Punch Bowl pub 10-15 walk, Asda about 10min drive. Overall we had a great time and the house was clean, tidy and would come back again.

  Reviewed by Rebecca3.8★Apr 2019

• There are no reviews featuring this term Show all reviews