Barn End

32 Customer Reviews

• "We would have loved the property but were quite disappointed by the cleanliness of the property when we arrived."

  I had to start cleaning the crockery & cutlery as some of the glasses had finger marks and lipstick marks on them and some bowls had food that had dried stuck to them.

  Reviewed by Dorothy2.8★Oct 2024

• "A really enjoyable stay"

  Thankyou for your positive feedback we are glad you enjoyed your stay at barn end and found all the amenities to your satisfaction Property Owner

  Reviewed by Gareth5.0★Jul 2024

• "We had a super holiday at Barn End."

  Lovely spacious cottage which has been modernised and made very comfortable. Bedrooms roomy with very comfy beds and plenty of bathrooms. Kitchen well equipped and big dining table. Nice enclosed garden at back with seats for sitting outside. Good walks locally for dog lovers with outstanding views to Blencathra and towards Penrith and east to The Pennines. Ideal base for exploring the North Lakes. Would recommend The White Horse in Kings Meaburn for Pub food with a difference. Would love to come back.

  Reviewed by Rosemary5.0★Jul 2024

• "All good only thing no provisions at the property after a 7hr drive on a Sunday ..."

  All good only thing no provisions at the property after a 7hr drive on a Sunday but other than that it’s a really nice property

  Thankyou for your feedback. As this is a self catering property only the very basics are supplied as we do not leave left over provisions for others to use due to allergies and hygiene purposes . We do however leave toilet rolls , washing up liquid and dishwasher tablets to start you off on your stay as well as logs to light the fire . Any food supplies can be bought locally at the co- op in shap or pre- ordered to the property. A welcome pack could have been supplied at a charge, had you requested it. Property Owner

  Reviewed by Andrew4.4★Jun 2024

• "Overall we couldn’t fault it,very cosy in a quiet location"

  Glad you had a restful stay Property Owner

  Reviewed by Wayne4.7★Oct 2023

• "We had a very comfortable stay at Barn End."

  The cottage was spacious, clean and very warm. The log burner is wonderful and logs were supplied which was a nice touch. It could do with some TLC in a few areas, for example ceiling lights not working in bedrooms, a leaking gutter by the front door that seems to be causing some damage to the window frame below and couldn't get the TV working in triple bedroom. The fridge and dishwasher are also quite small for the size of property but understand this is limited by kitchen size. Nothing that majorly impacted our stay but maybe for the owners to be aware of. The location is great if you want peace and quiet, but Shap is just a short drive away for amenities. The donkey sanctuary next door is wonderful and and definitely did not cause any excessive noise at all. Overall we had a good stay at Barn End, thank you.

  I am sorry that you found a few things not working and we will sort these out If you had phoned the maintenance helpline we provide they would have come out and sorted these issues for you. However, we will now speak to our maintenance team and highlight the issues raised. We are aware of the fridge and dishwasher sizes but sadly anything larger cannot be accommodated easily. We are glad you enjoyed your stay . Property Owner

  Reviewed by Hannah4.1★Oct 2023

• "Lovely large barn conversion, easily accommodated the five of us."

  Original beams but good height so no bumping heads. Very quiet location, next to the donkey sanctuary. Lovely to hear them braying occasionally, but not intrusive. Great sun room overlooking the rear private garden. Need to be careful as uneven patio, new garden bench but the table & chairs in need of a makeover. Tea towels & washing up liquid supplied, but take dishwasher tabs, laundry detergent, condiments & ground coffee for the cafetière & coffee machine, or stock up at the Co-Op in nearby Shap. Good hairdryers, comfy beds & lovely linen. As this is a rural property near working farms etc, might need fly spray, depending on the season.

  Reviewed by Jillian4.4★Sep 2023

• "Great family cottage, very comfortable, lovely location."

  Our family had a great weekend it was lovely to all be together.

  Reviewed by Caroline5.0★Aug 2023

• "I came and stayed here with my family for the weekend and I wish we could have stayed for longer!"

  The house was absolutely beautiful and very quirky which we loved! There was plenty space and no one felt on top of each other (there were 8 of us in total). Everything was clean and homely. The house is in a really nice location not too far from neighbouring villages and Penrith. You feel as though you are tucked away - which is exactly what we were looking for. The kids loved the garden and there were good swing parks not too far away. We really enjoyed our stay and would love to come back again! Thank you!

  So good you had a lovely stay despite the wet weather this summer. Yes there is a lot to do locally once you google! We hope to see you again . Property Owner

  Reviewed by Wendy5.0★Aug 2023

• "We were delighted with the furnishings and artwork."

  Everything was most comfortable and delightful, perfect for our three-generational wedding weekend!

  hope you had a wonderful wedding and glad that our property didn't disappoint you. We try to make it homely and bear in mind that it is also a holiday property. we also act on all appropriate complaints to make it an enjoyable stay. Property Owner

  Reviewed by Richard4.7★Jul 2023

• "We had an absolutely amazing week, the accomodation was amazing and made for a very comfortable and relaxing stay."

  Location to all parts of the lakes was easily accessible and Shap has everything you need for convenience. The accomodation was very, cozy and offered space to be social or find a corner to read a book. Definitely be looking to rebook again, everyone enjoyed their stay. Thank you

  so glad you enjoyed the area and property. Yes it is a beautiful place to visit and local areas such as Askham estate with beautiful pubs and michelin starred restaurants with lovely riverside walks will hopefully be on your agenda next time as these are often undiscovered. Glad you found the property versatile and spacious as we do our best to cater for all groups. Property Owner

  Reviewed by Stephen5.0★May 2023

• "Overall really happy with our times there lovely place , beautiful view , just ..."

  Overall really happy with our times there lovely place , beautiful view , just one thing is the floor board are creaking

  glad you enjoyed the house and the views. Hopefully the creaking floorboards in a property of this age did not inconvenience you too much! Property Owner

  Reviewed by Hoang Manh4.7★May 2023

• "The cottage requires a deep clean and many of the features in the kitchen required updating."

  I am sorry that you felt the house needed a clean. We deep clean the property over Christmas, Easter and any break after that during the summer that we may get. Our cleaning company is on hand with numbers clearly provided and stated in our handbook should you have wanted to discuss this. They will always call in to rectify any pressing concerns. The kitchen appliances are all new this year due to breakages by previous guests and the kitchen itself with its traditional slate worktops, handmade solid oak furniture and wooden beams are in keeping with the style of a lakeland property- which this clearly is. Property Owner

  Reviewed by Anand3.1★May 2023

• "Lovely holiday."

  Everywhere was clean and tidy. We couldn’t find the blue bags for bedding so left this in the laundry room. Nice area, accessible to lots of areas. We would have preferred a more secure garden. Thanks

  Reviewed by Sofia4.1★Apr 2023

• "The cottage was bright, clean and spacious."

  We loved it and couldn't have asked for more. It is a little outside the main areas of the Lake District but Keswick, Ambleside and Windermere are within striking distance. Penrith is within easy reach with shopping, takeaways and restaurants. The Coop in Shap was great too.

  Reviewed by Paul5.0★Oct 2022

• "Unfortunately I have a very mixed review for this property."

  I will start with the positives. Fantastic rural location, clean bed linen and towels. Plenty of towels (we didn’t use all of them). Extremely comfortable beds and pillows. Negatives - When I arrive at a holiday rental, my expectations are for it to be clean and plenty of space for me to put my things, downstairs every drawer seemed to be crammed full of bits and bobs of no particular relevance with no particular order. The house was grimy, dusty and cluttered. As soon as we arrived, I was cleaning crockery and utensils that had old crusted food on them. Door handles on kitchen cupboards were sticky, the microwave buttons had food still on them and inside it was dirty. My husband found grim and dead insects in the kitchen cupboards. Work surfaces and tables were sticky. The dishwasher was not maintained as this became obvious as the week progressed. It didn’t clean the dishes very well and by no means did we over fill it. It was also a slimline, which was not adequate for the size of the property. There was also donkey stables on the end of the row of houses, which meant we were getting woken at different times of the night. This property could really do with a de-clutter, and a really good clean. It was a shame really, as I wasn’t expecting to be cleaning a property as soon as I arrived. There is much more I could say but I feel I have said enough, needless to say, sadly, we won’t be returning.

  Firstly I am glad that you found the beds and linen to your satisfaction . This is a very rural property and I know the valuable donkey sanctuary is loved by many of our guests. Unfortunately we cannot control the eyeore they make! Our cleaning company is there on hand with a 24 hr number for your convenience and had you called them they would have re- cleaned for you. From the photos I have seen of the clean they did ( the house is always photographed by cleaners) I can see nothing amiss. The labelled drawers are equipt with batteries and lightbulbs as many guests like to replace them themselves if they wear out and not wait for maintenance. This is for your ease and we apologise if you would have rather called them out. The games cupboard is for families and their children. As owners we are often caught between creating a homely atmosphere and a sterile one. We have tried to provide home comforts whilst keeping objects to a minimum. It is a fine balance. The dishwasher is only 2 years old and we had no problems with washing when we visited on August 22nd before your arrival. We can only apologise and hope you find a more suitable less rural property to rent in the future. Property Owner

  Reviewed by Elizabeth2.5★Aug 2022

• "Lovely cottage, slighty away from things but very peaceful and quiet, good size inside with plenty of room."

  Good base to visit other parts of the lakes. A very nice and relaxing stay, would go again.

  Reviewed by Jane4.4★Jun 2022

• "Absolutely loved the area, great for walking."

  Morland is roughly 3.5 miles walk and has a cracking little cafe/bistro. The cottage was immaculate and the beds are very comfortable. If I had any criticism, it would be that the layout in the lounge was a bit odd for a larger group, offering just two couches (one small) in n odd configuration for the TV area; with such a large space downstairs, it would be easy to redesign to allow a more comfy TV viewing area.

  We are so happy you enjoyed your time at Barn end . We have tried many configurations around the fire to make it work better but trip hazards always seem to crop up or size restrictions ! As there are so many other seating areas for large groups within view of the fire and TV we hope this did not spoil your stay. Property Owner

  Reviewed by Sarah4.1★May 2022

• "We found the cottage very comfortable and well equipped."

  There were places to spread out within and a lovely garden to enjoy. Great place for a multigenerational reunion.

  We are so glad you enjoyed your time at Barn End . Property Owner

  Reviewed by Georgina5.0★Apr 2022

• "This place is better than the photos portray."

  The wifi wasn't great, but apart from that, the layout is interesting and the cottage is warm. It is a peaceful location and we would all be happy to return.

  We are at present organising to get fibre broadband in the remote area of the house so hopefully that will improve things. we hope it didn't impact your stay too much. Property Owner

  Reviewed by Lee4.4★Feb 2022

• "As a family party (ranging from 15-84) we have had a lovely time together at Barn End."

  We have had everything we needed in the property to enjoy our first short break together since Covid struck, which has been precious. Given the inclement weather, the cottage was extremely well heated, making our stay enjoyable. We would definitely stay here again – if the opportunity arose – and maybe try out the cottage in the summertime.

  We are so glad you enjoyed your stay and hope to see you again. Property Owner

  Reviewed by Susan4.7★Nov 2021

• "Gorgeous house perfect with lovely bedrooms and good living areas/kitchen and facilities, perfect for a large group!"

  Only drawback was the very late check in (5pm) and early check out (9:30am)

  We are glad that you enjoyed your stay and found the house spacious. unfortunately the check in times were managed by our cleaning company and due to staff shortages through isolation form Covid they needed extra time to travel to the properties which they may not usually cover. This has now been amended. Property Owner

  Reviewed by Laura5.0★Oct 2021

• "We were extremely disappointed with the fridge."

  The bottom shelf on the door and inside of the fridge were both missing. We struggled to get enough milk and other essential supplies in it without having to shop daily. Also, the two leather sofas are old and very uncomfortable and I think they need replacing.

  Thank you for your comments. After reading your feedback about the fridge, we decided to visit the property and replace the fridge so there is a brand new one in it's place. We had not been informed that it was broken and acted on the problem as soon as we became aware, which we always try to do. I am sorry that you did not find the distressed-designed sofas comfortable, with it being an open plan property, we hope you found one of the other sofas or many chairs comfortable. Thank you again for your comments, we do take all feedback into consideration. Property Owner

  Reviewed by Kim3.8★Sep 2021

• "There were 8 of us staying in the cottage with ages varying from 4 to 70 and every one of us absolutely loved it at Barn End Cottage."

  My children loved waking up to watch the cows and sheep at the fence! The facilities were excellent and we especially loved the kitchen where we had everything we needed to cook a meal after a full day exploring the lakes. We would definitely recommend to anyone looking for a cottage in the lakes. Places are within easy reach and it's a perfect place for peace and quiet too. We really enjoyed our stay. One thing I would recommend is to buy citronella candles to get rid of the flies. Nothing to do with the cottage- you expect flies when you're in the countryside in August but once we bought the candles they weren't a problem. An extremely clean and cosy place and we would definitely book again.

  Reviewed by Chris5.0★Aug 2021

• "It is not clear that the double bedroom off the kitchen stairs is open plan with no door."

  Virtually all the glasses had to be washed before they could be used; generally not that clean in the kitchen; our 2 year old grandchild found 6 batteries on the floor under the sofa - these were all surprising given all the comments about COVID cleaning. The door on the other double bedroom does not close properly and the taps in the adajcent bathroom were very difficult to shut off ( need new washers). The smoke alarm in the kitchen had been disabled with the battery half attached left hanging down. Its a great space but needs some TLC, most of the furniture is very tired and the Sofas really need replacing. Ample off road parking is good

  We are sorry that you encountered maintenance problems during your stay, in the property there is a booklet with numbers for you to contact the maintenance team and they get in touch straight away to resolve them. We have checked with our maintenance team and they have no record of any problems being recorded. We always try to address issues reported at the property. Thank you so much for your feedback and can assure future guests that the taps and doors have all been checked. Property Owner

  Reviewed by Rod2.5★Jun 2021

• "LOVELY LOCATION AND BEAUTIFULLY DECORATED AND FURNISHED- FELT MORE HOMELY THAN MANY RENTAL PROPERTIES"

  Reviewed by Russell5.0★May 2021

• "We had the best time over the Christmas holidays ."

  It was such a lovely set up with all the amenities you’d need . They also had a Christmas tree and decorations set up which was a lovely touch. The views in the morning of the calming farm land to the front and back was so breathtaking to wake up to . Honestly had the best time , and would definitely come back again. For anyone visiting in the future , my husband figured out the co-ordinates that will take you exactly to the cottage without any issues , as people have previously stated that they found it difficult to find . Just copy and paste into google maps : 54°33'37.6"N 2°38'12.0"W Penrith CA10 3HD https://goo.gl/maps/VTk1c8qcstCszgtX7

  Reviewed by Camillia4.4★Dec 2020

• "The premises was difficult to find even with the advantage of Satellite Navigation."

  Reviewed by Noel4.7★Sep 2020

• "Although we had a very enjoyable stay, there were several things that we feel were not up to Sykes's standards;- 1- There were quite a few light bulbs not working in every room, upstairs, downstairs and outside."

  the outside light over the door worked but was useless for shedding light on the door lock. 2- A dirty towel had been left in the linen bin in the pink bedroom. 3- The sink in the pink bedroom had been leaking for some time and had a bowl of stagnant dirty water underneath it which had not been emptied for a long time. 4- Some cupboards and doors do not close properly. 5- the freezer could do with defrosting. 6- The grey toilet in the bathroom above the kitchen does not always flush away waste properly - it took between 1 and 10 flushes to move it. Seems to be the pan design does not circulate the water effectively. This is unhygenic and unacceptable. We left a note for the cleaners detailing the above things. The cottage itself is in a very quiet location, is laid out very well and is very convenient for driving to local towns and castles. There are quite a few pubs / restaurants within a 15 to 20 minute drive ranging from cheap to relatively expensive and all dog friendly. As mentioned initially, we still had a wonderful time. It was a pity that several things, that a couple of days maintenance would sort out, tarnished a very good break.

  We are glad you had a good holiday in the main at Barn End and try to respond to genuine issues that may compromise a holiday. Unfortunately sometimes guests do not like maintenance in the property and if there are many back to back bookings such as we have had then it is hard to make improvements immediately. However, we have organised for the light to be replaced so that it is easier to navigate the key safe and light up the driveway. We hope this makes it easier for guests. The sat nav does not take you easily to the property, hence us supplying very detailed directions to Sykes and to Lisa and Lucy who maintain our property. Any issues then you are advised to call them to save any further annoyances to yourselves. They are there to help and we would like people to use them to prevent poor feedback.The freezer and all other appliances are new so not sure why this was frosting up but we have looked into this and found nothing to be wrong.The light bulbs were replaced before you arrived but the electrician has said that the drivers potentially needs replacing so we will do that when the property is empty so as to to inconvenience guests.It is advisable for all issues to be reported to Lucy as soon as they occur, as documented in the guest handbook, to prevent poor reviews and your stay being compromised. We act on all reviews and take them seriously as owners and want your stay at Barn End to be as enjoyable as possible. Property Owner

  Reviewed by Eric3.4★Sep 2020

• "The place was absolutely stunning."

  When I arrived to the property I was so surprised how beautiful it looked in person. It was very clean and warm which made our stay even better. The only two things which could be on improved, is the direction given to locate the property on the email confirmation was not very helpful so I suggest calling the owner directly to help locate the property and the WiFi in the property was not very good. However, regardless of those two minor things I would definitely stay here again.

  Reviewed by Adeyinka5.0★Sep 2020

• "Lovely cottage in a lovely setting, ideal for visiting all of the main places in the Lake District and also West Yorkshire."

  Lisa, (contact number given for assistance) was extremely helpful when directions was needed to find the cottage. Would definitely suggest this cottage to my friends.

  Reviewed by Alan5.0★Jul 2020

• "The Wi Fi was disappointing and virtually non existent."

  Premises spotless and very comfortable.

  Thank you for your feedback. Sorry that you found the WiFi disappointing, we have always found it to have a good signal in such a remote area and all we can presume is that the weather hindered the signal. We hope this did not impact on your stay significantly. Property Owner

  Reviewed by Gerry4.7★Mar 2020

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