Highgate

38 Customer Reviews

• "A fab stay at Highgate!"

  Great facilities and lovely host

  Hello Julie, Thanks so much for your positive feedback. We hope you can come back another time! All the best, Kate. Property Owner

  Reviewed by Julie5.0★Oct 2024

• "We were delighted with Highgate."

  It was spacious, comfortable, clean and very well equipped. We had a wonderful week celebrating a 70th birthday with our family. The garden was great for the two dogs and our granddaughter was able to ride her bike safely in the yard. The welcome pack was very thoughtful and very generous. We would love to come back.

  Hello Judith, It was a pleasure to meet you and your family. Thank you for leaving the house so neat and tidy, our housekeeping team really appreciated it. It doesn’t always happen! We would love to welcome you all back whenever you’d like. All the best, Kate. Property Owner

  Reviewed by Judith5.0★Sep 2024

• "The number given isn't the owners but a rental company."

  The week was unseasonably cold and although the radiators were on they were on a timer. As the weather was very wet a lot of time was spent in the house which was cold during the day. Nothing was left to be able to light the fire. The towels were small and took ages to dry. No spares were available. However on a positive note the kitchen was very well equipped. We even found a Ninja in the cupboard!

  Hello Richard, It is frustrating when the weather in the Lakes in summer isn’t sunny but that’s the joy of the Lakes, you never know what you’ll get. I’m sorry that affected your holiday and made you so unhappy. Always helpful to get constructive feedback. Let’s see if I can clear a few things up (which I could have done if you’d managed to phone or email me during your stay, rather than complaining after the event when I’m unable to remedy the issue). I left a handwritten note in the welcome hamper, as i always do, with my contact details on: email and phone number. There’s also a welcome card in the hamper with my contact details on. Additionally you could have contacted me directly on the Sykes/Lakelovers’s messaging service. If you missed all of that you could have contacted the agency who would have contacted me. I then could have adjusted the heating for you. We don’t leave logs and kindling for the fire, but you could have gone and bought some at many local shops. We provide two towels for each guest. When you are self-catering you don’t get spare towels generally speaking, but you could have turned on the towel rails in each of the five shower rooms and that would have dried your towels. All the best, Kate Property Owner

  Reviewed by Richard3.8★Aug 2024

• "Beautiful home to stay in."

  Only a couple of issues we encountered. 1) The amount of webs and dust/dead flies and spiders around windows was very unpleasant. We didn't want to open windows as we were faced with all this dirt. 2) only one towel per guest which wasn't ideal when staying a full week 3) tumble dryer is useless. We had to dry clothes outside and they were still very damp due to on and off rain. 4) Garden furniture for the front garden would be ideal as we didn't want to sit outside on the gravel when we had such a lovely front garden to use 5) More supplies for dealing with the swarm of flies as they were everywhere.

  Hello Gemma, Thanks for your review. We’re sorry you thought there were a lot of flies. Being in the countryside you do get flies every now and again. We do leave fly spray and fly papers for you to use. The tumble dryer just needed the filter cleaning, You should have been left one bath towel and a hand towel per person. I always check each changeover, before guests check-in, so I’m sorry if I missed that. We have some chairs in the front garden and a full set of garden furniture in the courtyard at the back. Guests are welcome to move a few more chairs in to the front garden if they like. I always leave a letter with my contact details in the property and I send an email to you before your arrival. It’s often best to tell the owner during your stay if there’s a problem and they can help you with it at the time. All the best, Kate. Property Owner

  Reviewed by Gemma4.1★Jul 2024

• "Very comfortable, well equipped and maintained."

  Perfect for large groups. Good location for the North Lakes… lots to do and see. Welcome basket much appreciated.

  Thank you Ann for your porosities feedback. We are really pleased you found Highgate a great place for a big group to get together and explore the North Lakes. All the best, Kate and the team. Property Owner

  Reviewed by Ann5.0★Feb 2024

• "A lovely holiday in a fabulous house."

  What a brilliant place for a family gathering. It had everything we needed, and more. Very comfortable, warm, and spacious. Easy access by car with plenty of parking. A great location for all The Lake District has to offer.

  Hello Helen, Thank you for making the effort to review Highgate, we genuinely do appreciate it. We’re really pleased you and your family enjoyed staying there. Hope to see you all return one day! All the best, Kate and the team, Property Owner

  Reviewed by Helen5.0★Oct 2023

• "A beautifully converted property - extremely spacious and superbly equipped, luxury fixtures and furnishings, a real home from home."

  Loved the welcome basket , a great personal touch. Great location for exploring the Lakes - so many places to go all within 10 miles or so.

  Hello Michael, Thanks so much for your kind review. We do try and make guest feel like they are in a home from home, so they can relax and use the house as a base to explore our lovely part of the world. Hope you can come back one day and have some more adventures! All the best, Kate. Property Owner

  Reviewed by Michaela5.0★Oct 2023

• "We absolutely loved this property and would come back again."

  It was very well equipped and comfortable we had a great time despite the dreadful weather. The welcome basket was very much appreciated. Our dog was the most chilled he has ever been away from home! He loved to sleep in the downstairs bedroom sitting area where we put his bed and he could get away from the usual family noise. The closeness to the road was not an issue and we couldn't hear the traffic in the house. The only downside was the strong smell of damp in the downstairs bedroom/sitting area and ensuite, presumably because part of that part of the house is below ground level. It improved with heating but did not dissipate completely. Our party also reported a smell of damp in the 2 ensures upstairs. If these issues could be addressed it wild make a great improvement, however it would definitely not stop us staying here again. Also the outside seating area (not used due to poor weather) does not match up to the photos online which were obviously taken some time ago, so was a bit disappointing, The pile of dog poo bags at the gate to the garden was not ours and were pointed out to the housekeeper on check-out; a shame some people can't clear up properly after their dogs.

  Thanks so much for your feedback and we’d love to welcome you back any time. It’s some times difficult as an owner getting a balance between making guests feel at home and giving them too many instructions! Highgate is an old house but when it was renovated, the downstairs bedroom was damp-proofed and tanked. I’ve had it checked and it’s not damp. However I accept that it and the en-suites rooms might smell damp to some people at times. I’ve now put in the guest information some suggestions to help; eg don’t turn the fans off in the en-suites and open doors and or windows where appropriate to allow the water vapour to evaporate. Also it can be helpful to open windows as if you have the heating turned up and and lots of people having shower, (there are 5 shower/bathrooms); it might feel damp. Some times one set of guests turn the heating off in rooms, but it can mean that room takes a little bit of time to heat back up for the next guests. Apologies for the long response but as you’d been kind enough to give a comprehensive review, I felt you deserved a full response. As to the garden, that hasn’t been up to our usual standard, just for the last few months. My gardener has to have an operation so we have had to manage without a professional gardener. Fortunately although my gardener is too ill to return, I have got someone for next season. All the best, Kate and the team, minus a gardener! Property Owner

  Reviewed by Julie5.0★Sep 2023

• "Fabulous holiday cottage!"

  A large, welcoming and nicely dressed space with everything you could possibly need. Kate (our host) was so helpful and friendly too, giving lots of handy info on the local area.Thanks for a lovely weekend in the lakes, we would 100% book again.

  Thank you so much for your feedback, it so lovely to hear that guests have had such a great time. Hope to see you all again, All the best, Kate and the team. Property Owner

  Reviewed by Eleanor5.0★Jun 2023

• "Excellent place for a large family and furry friends, good sized enclosed garden and courtyard ."

  Huge house with everyyyou could need in it. Great stuff

  Reviewed by Steven4.7★May 2023

• "On arrival we found a warm and welcoming home from home with a welcome basket from Kate and her team at Highgate."

  Highgate was spotless, warm, comfy and just what you want when you are relaxing after a day visiting the many sights the Lake district has to offer. Highgate is a fabulous place to spend time with extended family. It has everything you could ask for and more in terms of space and all the household items you could need. Thank you Kate for a family holiday to remember x Just a note even though we did actually have an issue during our stay it didn’t spoil a thing. Once Kate was made aware of it, it was dealt with ,with speed and professionalism which is all you can ask for as a guest.

  Thank you so much for your very positive feedback. Highgate is a great place for a family get together! We do genuinely want our guests to have a lovely stay and always try to fix any issues as soon as we can. Hope you come back again. All the best, Kate and the rest of my team, Property Owner

  Reviewed by Katherine5.0★May 2023

• "This cottage was perfect, extremely well equipped, beautifully decorated, warm, comfortable and spacious."

  The owner Kate left us a beautiful welcome pack, everything was very straight forward with ease to follow instructions regarding rubbish disposal and general information. I would highly recommend this cottage, we had fabulous Christmas here and would love to come back in the summer to make use of the beautifully looked after gardens. Thank you Kate, for a fabulous holiday.

  That’s such a lovely review. We think Highgate is a great place for a family get together and we’re glad you had a great Christmas there. We genuinely do appreciate when guests take the time to tell us they’d like to come back. Hopefully see you next year! All the best, Kate and the rest of the team. Property Owner

  Reviewed by Tracey5.0★Dec 2022

• "A great house, exactly as we wanted."

  The road noise is not an issue as the windows keep virtually all the noise out. All rooms were tastefully decorated and comfortable. Wood for the log burner would have been a nice touch but all in all, a fab 3 days! I would thoroughly recommend

  Thank you for your kind review. It’s great that you had such an enjoyable stay at Highgate. All the best, Kate and the rest of the team, Property Owner

  Reviewed by Ian5.0★Dec 2022

• "We had a fantastic time."

  Our son was over from Australia, but would be returning before December, so we made it a Christmas themed weekend with the extended family. It was an ideal facility for this purpose, and many a wonderful memories were made. I would certainly recommend his house for a family get together.

  How lovely you were able to have an early Christmas with your son. And thank you for taking the time to leave such a great review, it is very much appreciated. All the best, Kate and the rest of the team. Property Owner

  Reviewed by John5.0★Nov 2022

• "Couldn't fault it."

  It's in a great location with some great walks and places to eat and I would be happy to go back for a third visit

  Thank you so much for your lovely feedback. We would be very happy to welcome you back for your third visit! Property Owner

  Reviewed by David5.0★Oct 2022

• "Property on the verge of the A66 which I will say didn’t spoil the holiday but I would have preferred to be aware of this information before booking."

  Thank you for your feedback. The property description does state Highgate is next to a main road, please see below for what it says: “Please note that Highgate is located close to a small working farm and a main road. The owner has, however, developed the property to minimise any road noise at the property and to separate access to the house from the farm.” Property Owner

  Reviewed by Andrea4.4★Aug 2022

• "Really enjoyable week for all the family."

  My son & family were here for the first time in seven years, a great time was had by them & the rest of my family. We all love the Lake District had lovely trips out all made extra special by the beautiful home we stayed in for the week. Would hesitate to visit again.

  Reviewed by Angela4.7★Jul 2022

• "Such a lovely stay in a gorgeous house!"

  Really enjoyed it.

  Reviewed by Lucy5.0★Jun 2022

• "Lovely very spacious, clean and well presented cottage."

  Fully equipped and perfect for all ages . We had ages 3,18,23,40,50s and 90 staying and suited everyone oh and the dog. Nice walks behind the cottage. Mature front garden enclosed. Ample parking . We did BBQ in back garden. House located in main road but with the D/Glazing it’s not noticeable and didn’t bother us. Good location for getting around the Lakes. Kate the owner very helpful. Fantastic stay all round .

  Reviewed by Susan4.7★May 2022

• "Excellent cottage with lovely en-suites with walk in showers."

  . Position with Road not a problem

  Reviewed by Alan4.1★Apr 2022

• "I booked highgate for a weekend away for my partners 30th birthday."

  Both sides of the family came and this was the first time we had all been away together, we really couldn't have wished for anything better. The property is very spacious which was great as it meant you had the option of some alone time. The lounge, kitchen and dining room where perfect for a group. We had 2 children with us who loved the outdoor space. We will definitely be returning.

  Reviewed by Katie5.0★Mar 2022

• "Brilliant stay, perfect location, very helpful on any queries and very well presented upon arrival."

  Thanks very much for a lovely week. Not as many of us as originally booked so had spare space which wasn't needed as this place is massive.

  Thank you for your review and so lovely to hear you had a fantastic time. Kind regards, Kate. Property Owner

  Reviewed by Robert5.0★Mar 2022

• "A beautiful cottage which was large yet felt homely."

  Reviewed by Lisa4.7★Dec 2021

• "House was airy and roomy."

  Lots of space for family to chill and nice countryside within walking distance close to ullswater and northern lakes.

  Reviewed by Ray4.7★Jun 2021

• "Highgate was everything we expected, with the added bonus of Kate who we met when we arrived and solved a problem for us with a tv within 24hrs, and was easily contactable, so a special thank you to her."

  Reviewed by John5.0★May 2021

• "The accommodation was excellent and the closeness of the dual carriageway was not a problem."

  Would have liked a few more areas to walk but this did not from our enjoyment.

  Reviewed by Christine5.0★May 2021

• "Enjoyed a lovely family holiday."

  Excellent accommodation. Hopefully returning next year.

  Swallows FamilyMay 2021

• "My family and I enjoyed our stay, the weather was good, spacious, comfy beds, would come again."

  Thank you for the welcome gifts.

  CurranMay 2021

• "We had a really good family holiday, weather really improved from previous week."

  The house was everything we expected and more, Kate was brilliant! Thanks! Kids loved the little room (snug) just for them.

  CopelandMay 2021

• "Lovely house and very comfortable."

  Had everything we needed and had a very enjoyable visit. Would definitely come back again. The garden and open space made the visit as did the sun! Thank you!

  EatonApr 2021

• "Christmas at Highgate Farm We had a fantastic holiday at Highgate, we arrived on the 23rd it was -3 outside but the house was lovely and warm."

  Highgate is very private and not overlooked by another property. The kitchen is very well equipped which was great when cooking Christmas dinner. When we first arrived and saw how close the house was to the road I was concerned about the potential of road noise, this was not a factor. You could hardly hear anything in the house. I would definitely stay again. Mr & Mrs Ellison

  Reviewed by Shaun4.7★Dec 2020

• "Amazing house in a fantastic location."

  Had a great holiday completing walks over to Barrow and Rydal caves and Aira Force. Recommend the Horse & Farrier Pub, head diagonally across the fields. Will book again.

  Carr FamilyOct 2019

• "What a beautiful part of the world to stay in."

  We have had a great time exploring the Lakes, it’s such a lovely house too. We hope to be back again.

  S HarrisSep 2019

• "We have had a fantastic time together staying at Highgate farm and exploring The Lakes."

  The house was lovely and we especially enjoyed Ullswater and Black Moss Pot. May Thanks!

  Mr HydeAug 2019

• "It has been a lovely stay in the farmhouse and the dogs have enjoyed it especially."

  And it was very central for everything we wanted to visit, beautiful location. Thank you for letting us this place for a week.

  Mr SouthworthAug 2019

• "Lovely time especially with good weather!"

  Enjoyed the house very much, lots of room for children to play. Look forward to coming back. Thank you.

  Mr BensonJun 2019

• "Had a Wonderful week and this lovely house only added to my enjoyment of it."

  Mr Alexander + FriendsMay 2019

• "Have enjoyed a wonderful week in this delightful house, also the weather was perfect!"

  The walks to the horse and farrier in Dacre was a regular treat. Brilliant access to the Northern Lakes. Very disappointed to be leaving!

  Mr Wdowczyk & FamilyApr 2019

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