Fir Howe

35 Customer Reviews

• "When we arrived, we were disappointed with the condition of the property."

  There was a bad smell when we walked in, and it didn’t have a fresh scent, which gave us a poor first impression. After our long journey, we wanted to rest, but there were no covers on the bed. We had to request bedding from customer service, and instead, we found dirty bedding from the last guests left in the bathroom, which seemed unprofessional. While trying to put on new bedding, we noticed a bad smell in the bedroom. When we were doing this, we found mold on the bed frame, which likely caused the smell. Because of this, we had to keep the door and windows open in the cold to let in some fresh air. The cleanliness fell short of expectations, as the floors appeared not to have been vacuumed thoroughly, and there was a general lack of attention to detail throughout. We hope these issues can be addressed to enhance the experience for future guests.

  Dear Mrs Akter, We are extremely sorry that the flat had not been cleaned before your arrival. In the ten years we have been letting the flat, this is the first time this has happened. Our cleaner is very good and very conscientious and extremely reliable but on this occasion a breakdown in communication occurred and she did not know that the flat had been in use over the weekend and would therefore need a clean on the Monday for you. We understand that fresh linen was delivered later the day of your arrival but you declined a clean. Our cleaner would have been there straight away had she known but she wasn’t informed until mid the following day. We are also surprised to read your comments regarding smells and mould. We are at the flat regularly and have not been aware of either but will undertake a thorough check. Please accept our apologies but we hope despite this, you enjoyed your stay at Fir Howe. Tony Lister Property Owner

  Reviewed by Saamia2.5★Oct 2024

• "We enjoyed a perfect week's holiday at Fir Howe."

  The property is pristine, extremely comfortable and very well-equipped. We hardly couldn't have asked for more!!! We found all the furnishings sooo comfortable - king-size bed, settee, wide armchair, and even the dining table and chairs! The kitchen has everything you need (... well, except maybe a salad spinner :-D); large fridge-freezer, microwave, dishwasher and washer-dryer. The location is wonderful, with many varied walks from the doorstep and, just as importantly, a short walk (or shorter drive) to the local pub! Skelwith Bridge is lovely and just on the edge of the hugely impressive Langdales. We were so busy we didn't even get to use the pool and sauna, which was the only shame. And it was always a pleasure to return to this home-from-home at the end of each day. 10 out of 10, can't wait to stay again.

  Reviewed by Dave5.0★Jul 2024

• "Lovely apartment in a beautiful location."

  Well appointed with great facilities. Highly recommended.

  Reviewed by Karen5.0★Jul 2024

• "Spacious apartment in great location, close to the main towns, lakes and walks."

  Lovely to have the use of an indoor pool. Extremely quiet and lovely garden view from the balcony. Clean, comfy, cosy very well equipped had everything we needed, bed very comfy, slept so well. Parking bay right in front of the apartment. Easy access to keys and information folder very helpful. Would definitely go back and recommend to anyone.

  Reviewed by Lesley5.0★Jun 2024

• "An excellent apartment in a good quiet location."

  A small issue with the dishwasher at the start was quickly resolved.

  Thank you for your kind feedback. We are pleased that you had an enjoyable stay. We are pleased to hear that we were able to resolve the issue with the dishwasher for you. Thank you The Lakelovers Owner Relations Team Property Owner

  Reviewed by Murray4.7★Jun 2024

• "Comfortable apartment in very quiet location with wildlife."

  We found the kitchen well equipped for our needs. There is no shop on site or nearby, so a pint of milk and small welcome pack would have been nice; we'd done our research and were aware if this. Some people had arranged supermarket deliveries. Due to the conifer trees on site, the apartment is very dark and we often had to put lights on during the day in June. There are loads of walks from the doorstep - were out on the fells a lot of the time, so this didn't detract from our enjoyment of a lovely break.

  Thank you for your comments. We are pleased to hear that you enjoyed your stay, and found the property to be well equipped. We take your comments on board. Thank you- The Lakelovers Owner Relations Team Property Owner

  Reviewed by Carol4.1★Jun 2024

• "The property was beautiful- clean immaculate and really well equipped- we will definitely be back again!"

  The kitchen was great to cook in and the bed super comfortable- the lounge and balcony were just great to chill out in and play games after our hikes each day . We loved the location too - perfect !

  Reviewed by Catherine5.0★May 2024

• "It’s a lovely apartment everything is more than adequate."

  It’s our second stay and we would certainly go again

  Reviewed by Anthony4.7★May 2024

• "A good property for two."

  Bit tight on storage eg wardrobe space! Shelving in bedroom would help.

  Thank you for your comments. We take all suggestions on board. The Lakelovers Owner Relations Team Property Owner

  Reviewed by Lindsay5.0★Feb 2024

• "What a lovely apartment , every thing you need ,and very comfortable , even ..."

  What a lovely apartment , every thing you need ,and very comfortable , even owners phoned us to say WiFi not working when we got there , but his son came next day and sorted it out ,brilliant , fab location ,lots of walks near by , we would love to return

  Reviewed by Andrew3.8★Aug 2023

• "The property is ideal for couples, our only issue was that we could hear the people next door and below us as the walls aren't very thick - we would have loved to re-book again for next year but the price was too high as the cost had risen by over a £100 for the same time of year."

  Thank you for your feedback. The property is priced appropriately in comparison to other similar ones. Our properties are marketed with inflation in mind and as you booked in 2022 there will be a greater marked difference in comparing your prices to those of 2024. We are glad that you liked the property. Heart of the Lakes Owner Relations Team Property Owner

  Reviewed by Donna3.8★Jul 2023

• "Property was advertised with a swimming pool."

  My wife is pregnant and we were intending to make use of this. The pool was closed and looked like it had been for a while (I may be wrong), we did not receive any prior notification before arrival that this was the case, would have gone elsewhere. The apartment itself was all good, clean, tidy and really well equipped so a lovely place to stay.

  Thank you for your comments. We are sorry to hear that you were unable to use the swimming pool during your stay, and the on-site facilities are run by a separate company to us. We are pleased that you found the property to be clean and well equipped. Thank you- The Heart of the Lakes Owner Relations Team. Property Owner

  Reviewed by Thomas4.1★Jun 2023

• "Our second visit , excellent apartment, everything you need , love sitting on the balcony with a coffee after a long walk , we will be back ."

  A pity the site facilities are not open .

  Reviewed by Anthony5.0★Jun 2023

• "An excellent apartment with first class facilities, very comfortable and super quiet!"

  Slight issue with the drying part of the washing machine/dryer. After the 1 hour drying cycle my walking gear was still soaking wet so had to hang dry. Machine probably needs replacing for a newer model. Everything else perfect!

  Thank you for your kind comments, we are so pleased to hear that you had an enjoyable stay. We take all comments on board. We hope to welcome you back. The Heart of the Lakes Owner Relations Team. Property Owner

  Reviewed by Murray5.0★May 2023

• "Everything about the apartment was excellent."

  It was very comfortable and had good views and in a fantastic location.Would definitely use it again

  Thank you for your kind comments. We hope to see you again. The Heart of the Lakes Owner Relations Team. Property Owner

  Reviewed by Anthony5.0★May 2023

• "Very nicely finished inside."

  Very comfortable bed and well appointed bathroom. Good location between Ambleside and Coniston

  Thank you for your kind comments, we are pleased to hear that you enjoyed your stay at Fir Howe, and that you found the bedding to be comfortable. We hope to welcome you back. Property Owner

  Reviewed by Peter5.0★Mar 2023

• "Lovely cozy property, set in the beautiful Neaum Crag Estate at the foot of Loughrigg Fell."

  Close to Ambleside and Coniston, plenty of walks from the door or only a short drive away. The property was warm, well furnished with a comfortable bed. Would definitely go back, a real home from home

  Reviewed by Steve5.0★Jan 2023

• "We loved it!"

  Shame I got kidney stones half way through :(

  Reviewed by Carl5.0★Nov 2022

• "It was our 5th stay and was just as good as our first will be back."

  Lovely property comfortable great location has everything you need.

  Reviewed by Paul5.0★Nov 2022

• "It was a very enjoyable and we’re looking forward to booking again."

  Thank you!

  Reviewed by John5.0★Oct 2022

• "The property was of a very high standard and extremely comfortable."

  We had everything we needed and with lovely walks on the doorstep could not have asked for more.

  Reviewed by Carolyn5.0★Sep 2022

• "Excellent facilities and location brilliant."

  Reviewed by Martin5.0★Jul 2022

• "Stayed twice before , over the years , and the standard hasn’t changed."

  Excellent.

  Reviewed by Robert5.0★Apr 2022

• "Had everything we needed ."

  Spotlessly clean .lovely fluffy bath towels .comfy bed but did creek every time you turned over , luckily there was no one down below .plenty of information provided about the area and maps in the drawers .

  Reviewed by Caroline5.0★Mar 2022

• "Second property booked with Heart of the Lakes recently and both have been excellent."

  This property was especially clean and in great condition - very well equipped. Great location too.

  Reviewed by Peter5.0★Dec 2021

• "We arrived on the Friday all good, Due to the recent storm all the power and water went off at approximately 9."

  00am saturday morning so we had no heating, cooker or water. We stayed thinking the power would be restored fairly soon. Just went out walking and ate out. By sunday still no power, went to the heart of the lakes office in amblesdide nobody there. No phones of any sort working. Went back on monday they couldnt help us but passed details on to sykes office. Couldnt get any joy so gave up monday afternoon and went home, it was to cold in fir howe only place to keep warm was in bed. I was dissappointed that nobody even came round to check the property or on us. You have not contacted me since to offer any compensation. All said very poor service. Im surprised we have used you quite a bit in the past. Ian Burns, 11 Green Island, YO124RN

  Reviewed by I4.1★Nov 2021

• "It was our third time at fir Howe the standard was just has good as our first we will be back."

  Reviewed by Paul5.0★Nov 2021

• "The accommodation was the perfect home for our stay."

  Very well placed for all the things we wanted to do and comfortable to come back to after a busy day out

  Reviewed by Julia5.0★Sep 2021

• "Fabulous apartment, great location, everything you need, loved our walks from ..."

  Fabulous apartment, great location, everything you need, loved our walks from the door, was going to rebook for 2022 but a bit pricey now

  Reviewed by Anthony4.7★May 2021

• "Our first time at this property and definitely not our last!"

  It has everything you can wish for and more. Wonderful walks from the door and even say the elusive red Squirrel.

  Paul & AlisonDec 2019

• "One of the best holidays we have spent in the Lakes, and there has been many."

  Can not fault the apartment, the location and the setting. We will certainly be back.

  Karen & KeithDec 2019

• "Amazing apartment."

  .. don’t want to go home, spotless and well equipped. So many walks from the front door. Keep a look out for the red squirrels. Will return again. Excellent!

  Andy & Leigh AnneDec 2019

• "Lovely comfortable home from home."

  UnknownDec 2019

• "I absolutely can't fault it."

  Absolutely perfect. I've so far had 3 holidays this year with heart of the lakes and just enjoyed it so much, never felt so relaxed.

  CharltonDec 2019

• "It was cosy, comfortable and very well equipped."

  I chose the location of the property to meet my walking plans and it met and exceeded my expectations. Hopefully, I will be able to return in the future as I could not find fault with the property or location.

  Mr MorganDec 2019

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