Langdale Lodge 15

44 Customer Reviews

• "A well equipped property, a little tired in places and could do with windows cleaned internally and externally."

  We did have a problem with a leaking cistern in the family bathroom, this was dealt with very swiftly when we contacted the owner. Over all a very nice property had a great stay.

  Reviewed by Peter3.8★Sep 2024

• "Haven’t enough space!"

  Reviewed by Martyn1.3★Jul 2024

• "Had a wonderful stay at this lodge thank you so much for having us."

  Easy to book online and access to the lodge was smooth, clear instructions given once the lodge was booked. Very homely lodge. Plenty of space for all four of us. Bathrooms where spotless kitchen was clean and tidy. The kitchen had every utensil you would need. Hot tub was cleaned daily by staff on site. Beds were very comfortable had a very nice sleep. Very peaceful lodge. Would definetly book again.

  Reviewed by Jamie4.7★Jul 2024

• "Although the park is fantastic I would definitely come back again."

  ...only not to this specific lodge!! Cobwebs draping from ceilings, chocolate & crisp wrappers under the bed. The windows were smeared with finger/hand prints & corners full of cobwebs & dust & none of the bathroom windows closed as wood has swollen.The mattress was comfy but pillows were so flat we needed 4 each so had to take from other beds. Lodge accommodates 6 & there were only 2 of us so that was OK. The whole lodge is need of updating as quite shabby & furniture very dated The decking & area surrounding hot tub are in need of up grading as very dated with all paint flaking off

  Reviewed by Paula3.1★Jul 2024

• "Overall a good stay but good be made excellent with some small improvements."

  No tv reception throughout the whole stay and with 2 children it was particularly difficult in an evening especially as we hadn’t been made aware so we could have brought games etc. contacted the owner but they were able to resolve the issue. The fire alarm also kept going off (dispite no fire or smoke!) so not sure if this is a fault with the alarm or batteries. Informed maintenance man when he came at check out time. A pair of scissors in the kitchen would be useful please. A small guide book in the lodge would be a nice touch with leaflets of the area and reminders about recycling and check in/out.

  Reviewed by Rachel3.8★Jun 2024

• "Lovely property Fantastic location Had a lovely family break would ..."

  Lovely property Fantastic location Had a lovely family break would definitely book and come again Windermere was a beautiful place to visit

  Reviewed by Andrew5.0★May 2024

• "Highly recommend this lodge beautiful area"

  Reviewed by Peter5.0★Apr 2024

• "Had an excellent stay everything was as stated."

  Easy location to get out and about

  Reviewed by David5.0★Apr 2024

• "We all had a wonderful stay a great value family Christmas X the tree and decorations were a lovely touch thank you."

  Reviewed by Louise5.0★Dec 2023

• "Overall it was good only a few negatives."

  The radiators need bleeding because the 2 back bedrooms rads wouldn't get hot at the top. The fridge/ freezer was not on so then had to wait for it to be usable. Only 1 cupboard in the very small kitchen and that was in the boiler cupboard. Not good if it was 6 adults in.

  Reviewed by Lisa3.1★Oct 2023

• "Everything was clean and had everything you need for a nice stay."

  The only gripe I had was there was a couple of jets in the hot tub that didn't work. And although the cabin had a sat dish there was no satellite TV. And the TV had a wrong remote control until I found the original under the couch.

  Reviewed by Lee4.4★Oct 2023

• "The front door was a little stiff and hard to locked."

  It will be useful if the cottage number is lighted up so that it’s easy to find the cottage for the first time especially in the evening.

  Reviewed by Sabrina4.1★Oct 2023

• "Langdale lodge 15 was nice and cosy property in a good location which we absolutely loved."

  However, we were sincerely disappointed about listing information accuracy. Facility listing on sykescottages website included Hot tub which was why we booked and paid an extra penny for this particular lodge. Disappointingly, it was not available for guests use. We were utterly misled and mis-sold which was tremendously upsetting experience.

  Apologies for the misinformation that you received from Sykes Cottages about the hot tub and they have amended their error. Property Owner

  Reviewed by Mahendra2.8★Mar 2022

• "The lodge was lovely and comfortable."

  We moved the sofa so everyone could see the TV and were amazed at the rubbish behind it, as the cleaners had just left. We would be happy to book again

  Thanks so much for your comments and we have spoken to the cleaners about this to make sure that that area is included on all future checks. Thank you for bringing it to our attention. We are glad you found the lodge comfy and we look forward to seeing you in the future. Property Owner

  Reviewed by Iris3.8★Mar 2022

• "We had a lovely time and the lodge was perfect thankyou"

  Reviewed by Bernadette5.0★Dec 2021

• "Second time staying here, property hasn’t changed since we last stayed 4 year ago so slightly outdated and could do with being decorated."

  Otherwise fantastic stay.

  Thanks for your comments and the lodge has now been fully redecorated in 2021 Property Owner

  Reviewed by Nikki2.8★Nov 2021

• "Lovely property and a great space perfect for a nice weekend away."

  Reviewed by Ben5.0★Oct 2021

• "The hot tub didn’t fully work some jets didn’t work, there was a cover in the hot tub missing resulting in a cut foot."

  The lodge and decking are tired and could do with updating especially for the price charged. Your website states £15 for the pass when it is £38.

  Thank you for your comments, we have taken the decision at the moment to no longer include the hot tub for the moment. We are pleased to say that the decking has been redone for 2022. We will of course check the pricing of the facilities pass and update the advert once the new price has been confirmed. Property Owner

  Reviewed by Clair3.1★Aug 2021

• "The lodge was very “tired” and not cleaned to a good standard(photos are available)."

  There were: Dusty skirting boards Mould in the shower Kitchen surfaces dining table and mats all required cleaning before we could use Cupboard which housed an arier and ironing board was messy and smelt fusty Ironing board cover was stained and not fit for purpose There was refurbishment taking place in the lodge next door and thus our view from the lounge was of a skip!! There was refurbishment also taking place three lodges away and at times during the day this was quite noisy The tv did not work on the main channels and despite several phone calls to the owner it took four days to restore which was an annoying thing to have to sort on your holiday One of the main reasons for booking this lodge was the hot tub but my husband and I did not use it and my daughter, son in law and two children only used it once as the ground around it was overgrown (in some places there were nettles) which made it difficult to get into and put the “senior” members of the group off even attempting to use it. Overall we were very disappointed with the quality of the lodge and would not stay again sndceoukd nit stay again

  Thank you for the feedback and I am so sorry you were disappointed, as I was myself on reading this. We checked the property and changed the cleaning company since your stay to ensure that this doesn't happen again. Skirting boards will be checked on every changeover and the shower is also checked every changeover. The ironing board and cover will also be checked. Regrettably a nearby lodge had been purchased and was being refurbished, this was outside my control but I do apologise if it interefered with your enjoyment of the usually quiet surroundings. The area with the nettles was under site management and is under a scheduled maintenance cycle on the site. I do apologise that with any issues with satellite dishes it can take some time to arrange for repair work, so I arranged for a private company to attend to relocate the dish angle which had moved due to previous high winds and I did this as soon as possible. Property Owner

  Reviewed by Marion2.2★Aug 2021

• "This lodge was fantastic, clean and well looked after and in a good location in the park."

  It was a shame that there was building work going on in the lodge next door which was noisy and meant we couldn't be in the lodge during the day.

  Reviewed by Shaun5.0★Jul 2021

• "Paid a premium price for getting a lodge with a hottub in windermere for my dad's 70th birthday celebrations."

  Hot tub did not work all weekend and the maintenance team were rude and arrogant towards us. The lodge owner and sykes cottages took our money nearly £1400 for 3 nights... but when it come to getting a refund or compensation they are not interested.

  We are sorry there was an issue with the hot tub and if you found any contractor less than polite. We offered you a goodwill gesture regarding the hot tub issue, which you chose to reject. Property Owner

  Reviewed by Wesley1.9★Jun 2021

• "The lodge was very clean and comfortable and spacious, the kitchen had lots of utensils, the hot tub was lovely to relax in after a busy day."

  The resort was easy accessible and great location. I would definitely stay again and highly recommend.

  Reviewed by Danielle5.0★Oct 2020

• "Only issue was the sound on the TV didn’t work - suspect fault and previous hadn’t notified."

  Reviewed by Helen4.7★Sep 2020

• "Because we booked private and this is a park Dean holiday place the code for the ..."

  Because we booked private and this is a park Dean holiday place the code for the barrier to get in and out was changed after a couple of days and we were not informed but this is a well placed base to explore the main road to get out gets very busy but that’s the Lake District

  Reviewed by Danny3.8★Sep 2020

• "The lodge was lovely and cosy!"

  The location of the holiday park was perfect for days out! Hot tub was brilliant and having the lake a short walk from the lodge was a beautiful place to watch the sunset. The kitchen had lots of utensils and saucepans to use which was a massive bonus. We all had a wonderful time and would probably go back if we were back up that way.

  Reviewed by Rebecca4.4★Mar 2020

• "There is no internet provided at 15 Langdale Lodge."

  The White Cross Bay wi-fi cannot be picked up from this location. This is a negative.

  Reviewed by Darren2.8★Mar 2020

• "We visit the lakes every year and it is one of the nicest lodges we have stayed in."

  Was so spacious and very homely.

  Reviewed by Abigail4.7★Nov 2019

• "The cabin was excellent, took abit of use getting the jacuzzi to work but figured it out."

  Would highly recommend staying here, it was comfortable and had everything u need. Only thing i would recommend changing is the times on the pool does not open till 10.15 and closes at 7.15. It's a long wait for people who get u early think pool should be open to everyone at 8am.

  Reviewed by Lee4.4★Sep 2019

• "Lodge was lovely, a short walk to the lake."

  Unfortunately I spent a lot of time stressing as myself and Hotels.com could not get hold of the landlord to give us our pin code for the key safe (they were meant to email me this before I arrived) This resulted in me having to go to reception every day and asking to keep the spare key they have.

  Reviewed by Robyn5.0★Sep 2019

• "Great Lodge to explore The Lakes."

  We especially enjoyed relaxing in the hot tub at the end of a busy day. Thank you for a great holiday

  Reviewed by Christine4.7★Aug 2019

• "Everything was great perfect location good food in restaurant close to the lake."

  Just a water in hot tube not perfectly clean everything else 5*

  Reviewed by Klaudia4.7★Jul 2019

• "We had a good stay, it was a bonus to have so many sky channels."

  Unfortunately the only thing that let it down was the hot tub. It was just a hot bath the lights didn’t work and the jets weren’t powerful at all, shame as we then decided it wasn’t worth using the hot tub, we did try to ring maintenance for the hot tub plenty of times but never got through to the number. We specifically wanted a lodge with a hot tub and paid more money for the luxury. Unfortunately it wasn’t a luxury at all.

  Reviewed by Emily2.2★Feb 2019

• "It was a very nice cottage with all the amenities, but I suppose the equipment at the cottage can be upgraded."

  Reviewed by Tuhin4.4★Dec 2018

• "Incredibly enjoyable!"

  my group and I had a great time!

  Reviewed by Daniel5.0★Dec 2018

• "Had a lovely weekend lodge was very nice clean warm and comfortable"

  Reviewed by Carol5.0★Dec 2018

• "The service from Sykes was exceptional."

  We contacted them with an issue before the visit. They replied very quickly and resolved the issue. The accommodation its self is in need of a paint touch up. The sky TV was also a little intermittent. However this was to be expected. The children and adults loved the hot tub.

  Reviewed by Tom4.4★Oct 2018

• "The only downside (which i suppose was unavoidable) was the swimming pool pump was broken and there was no heat to the swimming pool at the clubhouse."

  3 people from my party who attended at their alloted time, said they tried to swim but it was just too cold. We had by this time paid our £15 to use the facilities so felt like this was lost money.

  Reviewed by Susan4.7★Oct 2018

• "The whole lodge is very worn and tired, needs work done on it to justify the spend on hiring this lodge."

  The lodge had not been cleaned very well and wallpaper was dirty, dust in lots of places and lampshades were thick with dust. There was also a very unpleasant smell so we called the owner to mention some of these things including broken rail in wardrobe, we were unhappy with. Its fair to say his comment was that it had been a long season and that he would sack the cleaners. He would talk to the park, too which we had a visit from maintenance within the hour and they looked at all the drains and noticed a hose under the waste for shower had been disconnected. He connected it up, but still the smell lingered.The next time the shower was used the tray filled up with water and didn't run away which is why i believe the hose had been disconnected in the first place,we called the owner. Again, he called maintenance and they turned up again and said they would do some checks of all the pipes at the time they also confirmed that the cleaners were not people they used for this lodge so there was nothing they could do in respect of our concerns of the cleanliness especially as we had a 4 month old with us. When we got back in the evening the shower water did run away but the smell was still there and quite overpowering some days. The mattress in the on suite double room was also very dented on one side as if it had a hole, so some very uncomfortable sleeping. Overall very disappointed with the stay in this lodge and very expensive for the state it was in and owner not particularly bothered about our concerns.A lot of wasted time waiting round to sort the drains In my opinion someone should have come along to at least give it all a steam clean after our complaint....

  Reviewed by Christopher2.2★Sep 2018

• "Comfortable beds, extremely clean lodge throughout and so close to amenities."

  Excellent location and really enjoyed my stay, will definitely return.

  Reviewed by Amanda5.0★Aug 2018

• "Very good park, well organised."

  Ideal for our two boys. Pool, hot tub, activities for both boys every day. Staff very helpful and pleasant. Restaurant served good food very much better than on some parks we have stayed at. The Lodge was very clear, warm and comfortable. The location of Whitecross Bay was ideal for enjoying this great part of the Lake District.

  Reviewed by John5.0★Feb 2018

• "There were some issues which I felt were miss sold I was told we would have ..."

  There were some issues which I felt were miss sold I was told we would have passes for the leisure centre included I was slightly pushed to go for insurance when it wasn’t needed but I have booked through Sykes before and I told all my friends and as a result they have booked group trips and family trips through you but I mainly use the site for reliability even though some other sites offer better prices and perks like £100 off next booking and such Would be nice if such a scheme could be offered to returning customers

  Reviewed by Rofiqul4.4★Dec 2017

• "My mum loved it (birthday treat)."

  Well located accommodation, Lovely and warm. We would definitely stay again.

  Reviewed by Rachel5.0★Dec 2017

• "I would like to thank Sykes for everything they made to make this short holiday in Langdale 15 of White Cross Bay in Lakes District one of my best holidays ever."

  Since I reserved the place through live chat in your official site on line, I've known you were so professional. Everything went so smooth. The lodge itself was so amazing, the way it was furnished and equipped with everything a family of 6 people would require. It exceeded our expectations. My family and I owe you a BIG THANK You! We will definitely deal with you again and will recommend you to my friends. Please pass my thanks and greetings to the owner of the house. Regards, Anis

  Reviewed by Anis5.0★Sep 2017

• "Great place from where to explore the area."

  Staff on site very helpful. "Leisure" facilities a little bit of a let down.. the pool only accessible for pre booked limited time slots and only after 10 AM.

  Reviewed by Aysha4.0★Sep 2016

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