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"Overall a good stay."
Positives, a great welcome pack and good selection of games, the hot tub is massive which is great. Good to have off-road parking and location right in the town centre is excellent.
I agree with others that the pictures do make it look bigger than it is. Staying with a baby, we couldn’t get the pram in the front door as the corridor and baby gate made is so narrow. I used the washer - an essential staying with a baby - but then found the dryer wouldn’t work as the water tub was full but it was impossible to empty without taking the kitchen apart to get to it.
The mattress in the first floor double room sinks in the middle and wasn’t comfortable. The bathroom on the first floor has been grouted not silicon sealed between the tiles and bath meaning it’s got gaps and the grout looking a bit dirty - you notice these things when bathing a baby! Staying with a parent who has mobility and sight issues, the floors are uneven throughout the property and the downstairs shower room is very small. Part of the reason of booking this property was it had a ground floor bathroom and bedroom.
One of the jets in the hot tub doesn’t work as the grey dial that switches it on/off is stuck/broken in the off position.
This is an honest review of what we found and feedback to the owners and we did have a good stay.
Thank you for your feedback that we appreciate to receive good and bad as long as it is honest and fair. This helps us to provide the best kind of accommodation for guests.
I am sorry that you had some negatives with the property and I will try and cover them all .It would have been better if you had contacted us at the time of your stay as most could have been sorted straight away as not to cause any inconvenience . Owners should be given a fair chance to rectify any issues at the time as most likely they are not aware of them.
THE BABY GATE we could have removed or moved it to the bottom of the stairs instead of in the hall this then would have widened the hall. It is the roller blind style not a gate it just unclips from the wall.
TUMBLE DRYER . This is a normal condenser dryer, the water tub is on the left side of the big round central control knob at the top of the dryer, the draw just pulls out and easily empties If we would have received contact about this also we would have come down and shown you or emptied it for you thus not impacting negatively with your stay.
THE MATTRESS. I must thank you for bringing this to our attention you are right it does bow in the middle a little the central support leg which was underneath the bed has disappeared. The mattress is good quality and heavy but medium soft as the other double bed is medium firm so we wanted to have choice for guests. Losing the support leg the mattress being large kingsize bowed in the middle with the weight as it sits on wooden slats so sorry but again this could have been rectified quickly if reported to us.
THE BATHROOM GROUT. Again you are correct the sealant seems to be grouted in grey . The property was newly internally fitted out in 2023 the tiler grouted around the bath instead of sealant causing it to crack and noticeable when the weight of water was in the bath. We have corrected this issue now
THE HOT TUB. Again we found one of the switches for a jet very stiff to turn sorry about that this too was fixed quickly.
UNEVEN FLOORS. This is where I am not sure where abouts you are referring to as all the ground floor is flat laminate flooring apart from the bedroom which is carpeted, there are not any steps or slopes apart from the entry step . Unless you mean the none square rooms the house is over 120yrs old some lines and squares may be out.
The property is a Victorian semi detached town house I would say it is average size for its type apart from the kitchen/diner that we did extend.. I have asked Sykes if we could put the sizes of each room in the listings as this may help in sizing they are getting back yo me about this. The shower room is compact but holds a standard 800 quadrant shower separate toilet and sink it is not the main bathroom. but serves well (usually).
Again I am sorry that you were disappointed with some parts of the property and appreciate your feedback but feel that we were never given the chance to fix the issues only being informed about them when reading your feedback on Sykes which is unfair but glad that you enjoyed your stay with us regardless. All the best Chris &Debbie.
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Property Owner
Reviewed by James3.4★Sep 2024
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"A nice property, garden is deceivingly smaller than we thought or looked in the pictures!"
But a good base & we enjoyed our time there.
So glad you enjoyed your stay.
All the best Debbie & Chris.
Property Owner
Reviewed by Caroline3.1★Aug 2024
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"I was surprised that the property was smaller than it looked on line."
The house was clean but the garden needed some tlc. I was also surprised the hot tub wasn't checked all week. At other properties we've stayed at they are checked every couple of days. The location of the property is spot on though with relatively easy access to the beach which we spent all week on as we had amazing weather
Thank you for your feedback. We have guests that stated in feedback how much bigger the house is than the pictures show. I suppose everyone sees things differently and appreciate your view on the property. All the best Debbie&Chris.
Property Owner
Reviewed by Jane3.8★Jul 2024
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"Beach House could not be better situated or equipped and the owners could not have done more to ensure we had a wonderful stay."
It was a beautifully clean house and a there was a lovely welcome pack when we arrived.
Weather wise we had a few bad days but you wouldn't have wanted to spend those days in any other place in Mablethorpe, lots of space, plenty of games and puzzles, smart TV's in every room and a wonderfully large and fully equipped kitchen.
Thank you Leslie very much for your wonderful feedback, knowing our guests have enjoyed their stay is our main aim. Even if the weather is not at its best we try to make a good choice of indoor entertainment for everyone. Hope you come back again soon. Regards Debbie&Chris.
Property Owner
Reviewed by Leslie5.0★Jun 2024
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"We had a great stay at the Beach House it had everything that you need to make your stay stress free."
The short walk to the beach was an added bonus as was the complimentary arrival pack. If you want a relaxing holiday with a massive jacuzzi the Beach House is the one.
Thank you for your feedback and so glad that you enjoyed your stay. Hope to see you back again soon. Best regards Debbie&Chris.
Property Owner
Reviewed by Kevin5.0★Jun 2024
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"A very well-equipped, comfortable, spacious house within easy reach of the beach and town."
Most generous welcome basket and hot tub really appreciated, made our stay such a wonderful time.
Thank you for your positive feedback and so pleased that you had a wonderful time. We aim to make our guests stay as comfortable and enjoyable as possible. All the best Debbie&Chris.
Property Owner
Reviewed by David5.0★May 2024
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"On arrival first thoughts were a bit daunting with close proximity of tall trees and dark outlook to front, however once inside the front rooms were bedrooms so no problem."
, house well laid out and a, very well equipped modern kitchen , very generous welcome basket of goods, excellent.,wall lights in lounge not working very well
Bedrooms okay and large bathroom upstairs, shower room and downstairs toilet , Large hot tub and covered area for dining let down by the grass not being cut and loungers covered in bird droppings,
good location and close for everything, we all enjoyed the stay., shame not allowed barbeque,
Thank you for your feedback and so glad that you enjoyed your stay with excellent facilities and welcome basket. Regarding the wall lights in the lounge I am not sure if you realised that they are on a dimmer switch that once pushed in then needs turning up or down as they are working fine. There is a large tree at the side which belongs to the neighbour where sometimes seagulls perch and can mess, the outside furniture is cleaned before each let so this may have happened after the cleaners had gone, so sorry this and the long grass let down the outside for you. Regarding the barbeque , we were advised not to allow them at this property for fire and safety reasons. The garden is small and close to the house, the patio has a covered roof made of wood and plastic there would not have been enough recommended safe distance to light a barbecue safely . I know that you requested a barbeque before booking but these were the reasons we had to decline. All the best Debbie&Chris.
Property Owner
Reviewed by Robert3.8★May 2024
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"Very pleased with the property, a lovely welcome pack."
Would stay here again, it was very close to everything and would recommend a stay here.
Thank you for your feedback and we would love to have you stay again too hopefully in the near future. All the best Debbie&Chris.
Property Owner
Reviewed by Andrew4.7★May 2024
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"Perfect !! Location is superb"
...minutes from beach, high street , supermarket and parks. Luxurious hot tub. Secure garden for dogs. Super comfy beds and fluffy towels. Downstairs bedroom and bathroom ideal for elderly parents. Spacious, exceptionally clean with everything you need. A '3 generation" family, with dogs, had a lovely week here.
Thank you very much for your perfect feedback, so pleased that you enjoyed your stay with us and hope that you come back again soon.
Kind regards Debbie&Chris.
Property Owner
Reviewed by Debbie5.0★Apr 2024
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"Excellent property for our three generation family."
Everything we needed was there - and more. The downstairs shower room was a little small for people with restricted mobility, but it was brilliant for taking a shower when using the hot tub. Thank you.
Thank you for your excellent feedback and happy that you enjoyed your stay. We hope to see you again soon.
Kind regards Debbie & Chris.
Property Owner
Reviewed by Sheila5.0★Mar 2024
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"We have just returned from a lovely weeks break and felt totally at home."
The location to the beach was perfect and it meant we had a very relaxing holiday. The welcome pack was lovely having everything you could need. The enclosed garden was great for the dog to have some freedom and the hot tub was great. We are all looking at when we can return.
Thank you so much for your great feedback and happy that you had an enjoyable stay . We look forward to you returning in the near future.
Best regards,
Debbie&Chris.
Property Owner
Reviewed by Lindsay5.0★Mar 2024
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"We enjoyed our new year break at The Beach House."
It was cosy, and comfortable. The welcome basket was such a kind thoughtful touch and really appreciated! Plenty of clean, soft towels provided.
The beach was a stones throw away so great for walking the dogs.
Loved having the use of the hot tub.
Thank you for your feedback. We are very happy that you enjoyed your stay, and hope you return in the near future.
Kind regards,
Debbie&Chris.
Property Owner
Reviewed by Marie Claire5.0★Jan 2024
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"This is a lovely property which catered for all our needs."
The welcome basket was a lovely addition and was totally unexpected. The location was perfect, being so close to the beach you could hear the waves at night. The property was roomy and an ample garden for the dogs to go out into. In addition the garden was completely secure. We enjoyed our three weeks there and in no doubt others will too.
Thank you for your positive feedback. We are happy that you enjoyed your stay with us and wish you both and the 3 furbabies all the best for the future. Best wishes Debbie&Chris.
Property Owner
Reviewed by Dianna5.0★Nov 2023
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"Access at 4pm is too late and departures at 10."
00 am is Too early. Sykes needs to revert to pre covid access/departure times
I am very sorry that you were not happy about the booking in time at 4pm being too late and the departures at 10am being too early for you. The reason that some properties need this time is for a full house clean and in our case a hot-tub empty, clean and re-fill. Having an 8 bed let and a 3 storey house, it really takes this long to do the work. The hot-tub alone takes 3-4hr to empty / clean/ change filters and re-fill, and also doing any maintenance/gardening needed.
I honestly can say that every hour is used doing these works which involves a cleaner a maintenance man and owners getting the property ready for the next guests. We hope this did not put a damper on your stay with us, but the booking in and out times are governed by Sykes .
Best regards,
Debbie&Chris Daly.
Property Owner
Reviewed by Susan3.8★Nov 2023
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"A lovely holiday cottage, clean and comfortable with everything you need."
Excellent welcome pack was very much appreciated as was the hot tub at the end of each day. Well located for the beach and other local amenities. Owners extremely helpful.
Thank you for your feedback and so happy that you had an enjoyable time at the Beach House, our aim is to make it the best possible stay. You were brilliant guests and welcome to come back anytime, hopefully in the near future.
Best regards, Debbie & Chris.
Property Owner
Reviewed by Richard5.0★Oct 2023
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"This is a very good and clean family property ideal for families with dogs."
It could have done with some extra towels but otherwise the owners keep this cottage very clean including the hottub which was also well looked after
Thank you very much for your feedback and glad you were happy with your stay. We do supply one large bath sheet, one bath towel a shower mat and flannel for each guest, I will make sure to ask all future guests if they would prefer 3 towels each instead of two. Thank you for bringing this to our attention and hope that you come back again in the near future.
Kind regards,
Debbie&Chris.
Property Owner
Reviewed by Andrew4.4★Oct 2023
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"Location of property was great for beach and entertainments"
Thank you for your feedback and we hope that you will come back again soon.
Regards,
Debbie&Chris.
Property Owner
Reviewed by David4.7★Sep 2023
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"Just returned from a long weekend with family (6 adults, 3 children & 2 dogs)."
Plenty of space - enclosed & private outdoor area which was great for the kids and dogs. Hot tub was great. Location is spot on - 3 minute walk to beach (which is dog friendly) and town, yet surprisingly quiet location. Plenty of parking for 3 big cars. Would highly recommend.
Thank you very much for leaving your feedback and so glad that you enjoyed your stay. We hope that you will again choose The Beach House for your vacation in the near future.
All the best,
Debbie&Chris.
Property Owner
Reviewed by Tim4.7★Sep 2023
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"The Beach House has been renovated to a very good standard."
It was well equipped and clean. The hot tub was the favourite thing at the house and was used every day. Extremely well located a very short distance from the beach and high street. Would recommend to anyone wanting to visit this area.
Thank you very much for your positive feedback and so happy you enjoyed your stay with us. Hopefully you will return back to us in the near future.
Best regards Debbie&Chris.
Property Owner
Reviewed by Richard5.0★Sep 2023
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"Brilliant stay!"
Great location, lots of space and nice garden.
Stayed mid August with 3 generations who all enjoyed the house. Owners very helpful and friendly. Would definitely book again.
Thank you very much and so pleased that you had an enjoyable stay. We would love to have you back again anytime and hopefully in the near future.
All the best Debbie&Chris.
Property Owner
Reviewed by David4.7★Aug 2023
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"We were very happy with our stay."
House felt even more spacious than the pictures showed. The owners responded quickly when we had queries
Thank you very much for your feedback and glad you had an enjoyable stay. Please come back again soon.
All the best Debbie&Chris.
Property Owner
Reviewed by Geoffrey4.4★Aug 2023
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"Excellent property, great location only 10 minutes walk to beach, park or the shops."
Contacted the owner, he was round within 40 minutes (which is really good service) to show us what to do.
No faults nothing else to say!
Thank you very much for your kind feedback, and hope that you come back again in the near future.. All the best Debbie&Chris Daly.
Property Owner
Reviewed by John5.0★Jul 2023
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"Had the best time at this property."
my only problem was that our stay wasn’t long enough. Definitely will book again.x
Thank you Becky, glad you had a good enjoyable stay. I hope that you come back again very soon and for longer. Debbie&Chris.x
Property Owner
Reviewed by Becky4.7★Jul 2023
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"We had a lovely week and will definitely be returning."
Thank you very much Karen, and we look forward to having you stay.
Kind regards, Debbie&Chris Daly.
Property Owner
Reviewed by Karen5.0★Jun 2023
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