Hillside View

37 Customer Reviews

• "After reading some recent reviews I was beginning to worry about or 4 night stay."

  However the lodge was lovely; great size for me, husband, 3 teens and 2 small dogs. Yes, I agree with previous reviews - the double bed mattress needs an upgrade, it’s extremely basic and not very comfortable. We loved the hot tub being under cover. It was set at 37 degrees and ready when we arrived. Loved how peaceful it was, hardly saw a soul when we’d walk the dogs. Gorgeous view. Big bathroom. Very clean and tidy on arrival and appreciated the info pack regarding recycling and things to do in the local area.

  Reviewed by Fleur4.1★Oct 2024

• "Property itself was exactly what we wanted lovely little lodge in next to no where."

  The view was lovely, all the things you could need, oven, kettle, hot tub! Downsides, im a big bloke and the mattress wasnt the nicest. We was having a relaxing day in but maintenance work next to our lodge ruined that. I understand jobs need to be done but look at your bookings, try and plan when people arent on a relaxing break. Sound of a petrol strimmer for 4 hours isnt really 'chill'. The road to the lodges needs a little tlc, bit bouncy. The negatives been said how ever, we would probably return, id just sleep in the hot tub.

  Thanks for your feedback. Truly sorry about the maintenance work, it's difficult to organise when you're constantly open, but will definitely take this into consideration. Hope to see you return. Property Owner

  Reviewed by Matthew4.1★Sep 2024

• "We had a great week away at Hillside view."

  The location is great, a short drive from Rhayader which has lovely places to eat and lots of great walks in that area. It is a very peaceful site with lovely views of surrounding countryside. The lodge was a good size and plenty of space for 3 of us and our 2 dogs. The heating worked well and it was nice and cozy. The hot tub made the week, although was not very hot when we arrived however once we figured out how to increase the temperature it was wonderful. The lodge is equipped with basics but may be worth noting you need to take things like salt n pepper, coffee, tea etc and soap for the bathroom as nothing is provided. On the whole it is a great place to stay however there were a few things that could do with maintenance or updating as follows; The double bed was not comfortable, you could feel the springs, it could do with a new mattress, my Mum stated the single beds were comfortable though. There is nowhere in the bathroom to put toiletries and appears as if there was something in the shower for this but it had broken. There are only 4 chairs outside and the lodge is for 6. There was only 3 of is so it was no problem for us however it would also have been nice to have cushions for them as they are not comfortable to sit out on for longer periods. There is no cleaning products and only a tall brush and dustpan and brush. The hot tub lid was tricky to get on and off and took two of us to do it, we think there was a bit broken that it should have rested on and would maybe have made it easier. There was also one seat in it that did not have jets working and the lights did not work either. The TV and WiFi was poor but we expected that might be the case in the countryside. These are all little things really and it just needs a bit of maintenance however on the whole we had a lovely time and we and the dogs really enjoyed the stay.

  Thanks for your feedback James. We hope you enjoyed your stay. It is a self catering holiday hence why there isn't any tea, coffee etc but we will definitely take this into consideration. Thanks for letting us know about the double bed mattress, this has now been resolved. We are in the middle of sorting the intermittent WIFI. Thanks Property Owner

  Reviewed by James3.8★Sep 2024

• "Absolute lovely place."

  The lodges look amazing. Shame I got the runt! There is an amazing view of the hills, but the unkempt 16ft hedge does a great job of blocking it completely. The lodge and hot tub were probably amazing when they were built 20 years ago, but they have not been touched since. We did have a great holiday but the lodge was not worth the cost. Ok if you want basic.

  Reviewed by Edward1.3★Aug 2024

• "The property was a great stay, we had a lovely holiday and did not want to leave."

  All basic kitchen necessities were provided. Hot tub was a great. Outside garden was lovely, only we did not enjoy it that unfortunately as the sun did not shine that much during our stay. Would only suggest to add maybe a curtain on the glass door by the kitchen as we did not feel private enough. Although the property was surrounded by bushes we felt this was not enough. Overall, we had a great stay and would love to go back with other family.

  Reviewed by Heide5.0★Aug 2024

• "Overall nice stay as the location was convenient, pretty surroundings, hot tub shielded from the rain, very private, big garden, kept clean with comfy sofas."

  However, the ‘hillside view’ is completely blocked by the tall hedge, the WiFi is practically unusable and you can’t connect your own devices to it, the seemingly old spring mattresses are very uncomfortable, there’s lots of flies (albeit fly spray is provided) and the road leading up to the cabin is very uneven. The cabin itself is nice and it’s great that the hot tub is covered but I don’t think I’d stay here again in light of the uncomfortable beds, blocked view & lacking WiFi.

  Reviewed by Jasmine3.8★Aug 2024

• "In a word, disappointing."

  The only ‘frill’ with this property is the hot tub. The ‘View’ in the name is not visible thanks to the lack of landscaping that has been done - the hedge at the bottom of the lawn area restricts the view. The satellite part of the TV didn’t work - this was reported and I was told to ‘Use the Smart TV apps and watch live TV there’, which worked until the WiFi went out. Both things were reported on the phone number, and I was told that they’d ‘look into the WiFi’… That was their resolution. The satellite TV issue was reported on Saturday, WiFi issue reported on Sunday, and the satellite cable issue was investigated and resolved on Monday, but the WiFi remained down for a further 2 days. Their customer service lacks any… service, frankly. Especially over a weekend. The email I sent went completely ignored. The mattresses all seem relatively well used, and not of particularly high quality - they’re sprung mattresses, and the springs are easy to feel. It made for quite the uncomfortable nights’ sleep. There are a few places where a lack of attention to detail makes the whole stay feel more budget than luxury - the key is collected in a letter envelope with a window - just the key, no “welcome” note; they didn’t supply hand soap in the bathroom, nor any toiletries, for that matter - a hand soap in the bathroom would be greatly appreciated; nor did they provide a small supply of tea or coffee and sugar - even if only 6 of each in a 6 berth property would be appreciated; the teapot in a property for 6 was large enough for 1.5 cups of tea - not particularly well thought out; there also wasn’t a hair dryer - not even one attached to the wall, which you’d see on many similar properties; there’s no full length mirror anywhere in the property; the curtains over the ‘patio’ doors don’t extend enough to cover the entire windows and doors (see photo); there is no park map provided, showing details of the walks that are supposedly available around the park for the dogs - the only park map is in the key collection room, which only shows the location of the property numbers. However, the location is excellent, and the almost-enclosed lawn area behind the lodge is excellent for the dogs, and the site seems dog friendly. With their permission, you can leave the dogs in the cabins. They supply plenty of dog poop bins around the park, which is good to see. It is really peaceful - you can mostly only hear animals and the other people on the site. There is a ‘dog wash station’ is a tap by the bins - no hose, just a tap. If you’re only using this place to cook, eat and sleep, it’s ideal. If you’re using this as a base for a holiday, I’d consider other local options - most are similarly priced and seem to offer most of what is missing here.

  Reviewed by Christopher2.2★Jun 2024

• "The property was very clean and comfortable everything in the property was very ..."

  The property was very clean and comfortable everything in the property was very well presented the bushes where to high so we had no views from the deched balcony we loved the bench on the top of the field great views and we loved the swing in the forest we were like big kids all in all we had a great holiday

  Thanks for your lovely feedback. We will certainly look into the high bush which is distracting the views. Thanks Property Owner

  Reviewed by Lee5.0★May 2024

• "Cabin was lovely , peaceful and comfortable ."

  Only 1 minor issue and that was the oven .. it took ages to warm up and and cook anything , could do with updating .

  Thanks for your feedback. We will look into the oven thank you. Property Owner

  Reviewed by Julie4.1★May 2024

• "Fantastic view and everything we needed to relax with our kids."

  Very keen to come back. Wooden buildings have little noise insulation so be prepared if you want privacy.

  Thanks for your wonderful feedback, we hope to see you in the future. Property Owner

  Reviewed by Neil4.7★Apr 2024

• "Loved the lodge and the view hot tub was great and so warm and clean would book again we wanted to stay and the town rhyadr has everything u need plenty of pubs servings good food our fave was the lamb and flag pub on the high street ."

  Indian and Chinese takeaway fish and chips I could go on all day

  Thanks for your lovely feedback, we really appreciate it. Property Owner

  Reviewed by Ian5.0★Feb 2024

• "My partner and I stayed at Hillside View from 23rd - 26th November when the temperature hit -2°, but when we arrived the heating was on and the lodge was lovely and warm for us."

  The hot tub was the perfect addition in the cold weather, perfect for relaxing. The lodge itself was spacious, there was plenty of space in the kitchen, the bathroom was a great size with separate shower and bath, and plenty of hanging space for clothes. The only thing that was missing was a full length mirror! The view from the lodge in the morning was simply breath taking, and we discovered a bench at the top of the hill behind the lodge that provided even more incredible views. Our sat nav took us through the village roads on the way there, however, on the way back we discovered that we could have taken all A roads to the location, apart from the road leading up to the site, so if you are travelling here, make sure to check the route before travelling! The location was peaceful and quiet, and we even had 4 cats visit us who were super friendly (which was great as we are cat lovers)! There is a local Co-op down the road and Tesco about 15 minutes away, so there are great facilities close by for anything you need. We were looking for a relaxing weekend break and that is exactly what we got. We had a great stay, and whether you are a couple or a family, we highly recommend staying here.

  Thanks for your lovely feedback, we hope to see you in the near future. We will look into the full length mirror, we appreciate your comment. Thanks Property Owner

  Reviewed by Holly4.4★Nov 2023

• "Excellent place to go would definitely recommend it and we will go back again shortly"

  Thanks Philip for your wonderful feedback, we're glad you enjoyed and hopefully be seeing you in the future. Property Owner

  Reviewed by Philip4.7★Oct 2023

• "Very clean,everything you would need fantastic views,peaceful and a great hot tub."

  No faults.

  Thanks for your great feedback about Hillside view. We hope to see you again in the near future. Property Owner

  Reviewed by Martin5.0★Sep 2023

• "We had a lovely 5 days stay here, would definitely return thank you"

  Thanks for your wonderful feedback. Property Owner

  Reviewed by Louise5.0★Sep 2023

• "Suggestions to improve: The roadway up to lodges 9 etc is very uneven and not easy to grip."

  Could you provide a tray, there can be six people staying and carrying glasses/ cups out to the balcony is a chore.

  Thanks for your effective feedback, we will certainly take this on board. The road has been improved now. Property Owner

  Reviewed by Stephen5.0★Sep 2023

• "We really enjoyed our stay."

  Yes the lodge is a looking a little tired but it was just what we needed. It was immaculately clean. And had all the equipment needed in the kitchen. There were plenty of towels however I would recommend taking spares for the hot tub. We stayed in lodge 9 which was perfect with a dog as the garden was fairly enclosed. There is a dog gate on the balcony which was perfect for leaving the doors open so our cocker spaniel didn’t go walk about. The hot tub was perfect and even better it has a roof so you don’t have to worry about the rain. The hot tub lid had seen better days but it did the job. All in all I would definitely revisit this little gem.

  Reviewed by Sarah4.7★Aug 2023

• "Lovely cabin very clean some windows would not close and one of the beds was ..."

  Lovely cabin very clean some windows would not close and one of the beds was uncomfortable but otherwise a lovely place to stay

  Thanks for your feedback. We will assess the standard of the bed situation and change. Property Owner

  Reviewed by Jennifer4.7★Jul 2023

• "Amazing location."

  Accommodation was lovely and clean. WiFi connection was poor which would be ok if this has been stated. Mirrors in the bedroom are needed Pressure on shower was poor.This is just hopefully constructive feedback as we had an amazing 2 days and would return and recommend to others

  Thank you so much for your feedback, we are happy to hear that you would recommend us. We appreciate all constructive feedback, so any changes or improvements that can be made we will definitely look into. Thank you and we look forward to seeing you again. Property Owner

  Reviewed by Ffion4.7★May 2023

• "It was a beautiful place with very friendly, helpful staff."

  The mattresses need updating as us and our children could feel the springs but they were ok with an extra blanket added underneath. The hot tub water didn't look as clean as it could have but we were happy overall and would stay/book with these people again.

  Thank you for your feedback, we will make sure the mattress is updated. In regards to the hot tub water, you should have let us know and we would've sorted for you. Thank you Property Owner

  Reviewed by Jasmine4.1★Sep 2022

• "Great place to stay Very relaxing"

  Reviewed by Carly5.0★Aug 2022

• "There are about 14 lodges on this site, and over the last 15 years when it opened with the first four we have stayed in almost all of them."

  This is the third owner ( You now never meet anyone on the site from the minute you arrive to leaving, picking up a key off a desk) and the point I want to make is the lodges and site are really now tired. Three examples, the curtains are original and numerous examples of not hanging/closing correctly. Lid on hot tub completely off its hinges almost impossible to remove. Bed mattresses are sub standard. Numerous doors do not close correctly. I could go on but the point is that the lodges are so tired they are now not value for money. There is a lot more competition in the area and judging by the number that were vacant the repeat business has declined. We love the area but will not be returning to this site.

  Truly sorry that you feel this way about the site. You pick up the keys in reception so that you don't meet anyone for Covid reasons. If there was a problem somebody would come to see you. This is how we've done it since Covid and we've had no complaints. Sorry if this was an inconvenience for yourselves. The hot tub lids are being used several times a day and some people choose not to respect them hence the issue you were having with the lid. Once they are impossible to move we obviously change them and has been done now. The site is always busy. Thanks for your feedback and we will take into consideration. Property Owner

  Reviewed by James3.1★Jun 2022

• "Great place will be visiting again"

  Reviewed by Jack3.8★Mar 2022

• "Really enjoyed staying at lodge 9, lovely warm place, views were amazing and hot tub to top it all off."

  Thank you *****

  Reviewed by Antonio5.0★Mar 2022

• "Absolute bliss"

  Reviewed by Louise5.0★Feb 2022

• "My family and I stayed for a week over Christmas, 22nd - 29th, absolutely loved it, cabin was great,and pet friendly, loved the hot tub on Christmas day lol."

  That good we want to try and make it a yearly thing. Only downside i would say, and it's hard to find one, is that if your booking, and it's a while away, you should be able to pay a smaller deposit as you have longer to pay the holiday off.

  Reviewed by Richard5.0★Dec 2021

• "Loved the stay, had everything we needed."

  Staff were lovely and very helpful

  Reviewed by Serish5.0★Nov 2021

• "Absolutely brilliant!"

  … Had an amazing stay, thank you.

  Reviewed by Zoe4.4★Oct 2021

• "I will definitely come again with my friends thank you"

  Reviewed by Catherine5.0★Oct 2021

• "The tv control wasn’t working properly, we had issues with the toaster as it didn’t work kept tripping the electric the hot tub was just enough for 4 people and not 6 surely they could have put us In a lodge which had a bigger hot tub , could have had another bathroom or toilet as it was a rush to use it as there was only one bathroom."

  The area and the lodge were very good

  Reviewed by Patel3.4★Jun 2021

• "We were told that they were going to check the levels of the hot tub every day but they didn't come once which resulted in one of us getting a really bad rash on her back."

  Reviewed by Nichola4.4★May 2021

• "The cabin itself is a little dated and only supplied the bare minimum"

  Reviewed by Gwenno3.4★Apr 2021

• "It was an amazing weekend."

  The wooden house is beautiful and the view is spectacular. Everything we needed to cook( utensils) was in the kitchen, bath towels and sheets in the rooms too. It was so lovely that we didn't want to leave at all. Very relaxing . Thank you .

  Reviewed by Rute5.0★Apr 2021

• "We enjoyed it because."

  The staff were very friendly and helpful. The hot tub was very good. The hill we walked up with the dog was pleasant. The garden was good. We are definitely going back there. Recommend it to anyone.

  Reviewed by Bruce5.0★Sep 2020

• "Ravers playing loud music and shouting for 3 days every evening till midnight ..."

  Ravers playing loud music and shouting for 3 days every evening till midnight spoilt our holiday We had no washing machine so had to come home early The Wi-fi was not working for 6 days There was no hover or mop and bucket so we could clean the floor in the kitchen area and bathroom got very dirty A repair to a broken window was not done despite reporting it There was no DVD player as advertised What should have been a quiet romantic week was not I think youngsters and groups are attracted here for parties

  Reviewed by Tim1.9★Aug 2020

• "Wifi was erratic when and if it was working."

  Information book could have contained some info about local shops and distance to supermarkets. Needed to have some info on how the tv worked.

  Reviewed by Janet3.8★Aug 2020

• "5* thanks"

  Reviewed by Vicentiu4.7★Jul 2020

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