Flat 1A Mona House

24 Customer Reviews

• "Lovely apartment, not too far away from Conwy itself."

  There was no potato masher in the kitchen, so we made do using a fork!. Lovely welcome pack (unexpected), of 2 small bottles of wine and some caramel biscuits. The induction hob had us baffled, but Darren talked us through it - what a lovely man, and from our home town too!!. We'd definately stay there again

  Reviewed by Beverley5.0★Oct 2024

• "Our only problem was the bed!"

  The mattress needs renewing but every thing else was fine Really comfortable stay, we both enjoyed it. The faculties were great and very comfortabld

  Reviewed by David4.4★Sep 2024

• "A lovely apartment and enjoyed the stay."

  But I feel I must raise concerns about the fitting of the oven and hob. There is no isolation switch for them. A legal requirement. Also the hob gets so hot when the oven is on that it is not possible to use the controls. I think this is because the necessary ventilation has not been created under the oven.

  Reviewed by Michael4.1★Sep 2024

• "Very close to town Not ideal for me as I have a walking problem but most will be happy with it."

  Lots of interesting restaurants nearby

  Reviewed by Irene4.7★Aug 2024

• "On first impressions this flat looks nice However there is issues that need Addressing Mattress is in a very poor condition and needs replacing."

  Skirting boards in living room need cleaning full of dust. Heater in living room did not work. Mould and Cobwebs.in bathroom on blinds.And windows. Overall, I would not recommend this to friends or family.

  Reviewed by Paul1.6★Aug 2024

• "The apartment has everything you need for a self catered holiday."

  It is spacious for two and the longe is comfortable. The shower works well. The property has a rear decked area which was in need of some TLC but could be made into a lovely feature. The only real negative is the bedroom, the mattress is in dire need of replacement it slopes into the middle and was very uncomfortable for sleeping. The bed linen was poor quality and like sleeping on sand paper. However with a few tweaks it could be a lovely property.

  Reviewed by Julie2.2★Aug 2024

• "Thanks for letting us give feedback."

  The apartment was cold it was August and still cold the wall heater in the lounge would work stuck on WiFi. The bed needs changing the matress is knackered caves in the middle both ended up with back ache and coming home a day early couldn't do another night in that bed. The apartment smells musty all through worst in the bathroom. The was dust on top of the head board thick layer too. Cobwebs everywhere we got the impression the owners don't live near by and the cleaner just doesn't do a good clean. Came to empty the bins and outside at the back all the bins were overflowing. We struggled to wash the pots due to lack of hot water very small boiler we had hot water the first night after that it was cold had to use the kettle for hot water. We had to buy our own sheets from Tesco on the first day due to the 100 percent polyester ones they had on the bed we never used them. When we changed the sheets they was a brown stain on the under sheet which my wife said we need to buy an under sheet so spent most of my first evening at tesco buying bedding. The first thing I would do here is chande the mattress on the bed. They supply cotton sheets or don't supply any and update the advert. Put a new boiler in if you expect peoe to wash up after themselves. You will save on electricity in the end. Have a word with your cleaners and get them to clean properly dust big cobweb on the main light in the bedroom head board and behind the bedside cabinets. I am aware there are air reshners around but now and again open all the windows and doors to let the fresh air in it will make a difference. Do something with the front of the property it looks the worst on the street barring the one opposite as they are rebuilding that. Sorry it was negative feedback but honest. That's why we cannot stay another night it was cold and musty the bed was dreadful so cut short our break by a day. Gareth and Tunde Vincent

  Reviewed by Gareth2.2★Aug 2024

• "This was a great choice for a week's holiday."

  Fantastic location and very comfortable flat. Would definitely stay there again. Deganwy is a great base for North Wales with great walking, cycling and climbing nearby. Nice walks to Conwy and Llandudno. The flat is well equipped. We stored bikes in the decked area at the back and the flat was great for our spaniel. Excellent shower and cooking facilities.

  Reviewed by Stephen4.7★Jul 2024

• "We have just returned for our second stay at Flat 1a Mona house ."

  Again we had a lovely comfortable holiday . Thank you for the welcome pack it was a lovely treat. The flat is clean and comfortable, it is dog friendly and has a small decking area to sit in , it would benefit from better comfortable seating on the decking . The flat has nearly everything for your stay maybe a hairdryer could be included . The flat is central to lots of places ie llandudno and Conwy, there are some lovely walks and local cafes, pub which we would recommend. We will definitely becoming back and would recommend it .

  Reviewed by Teresa4.4★Jul 2024

• "We had a very good week’s holiday, the owners were quick to sort a TV problem & treated us very kindly."

  The apartment was very comfortable & the only negative was that the bathroom could do with a little TLC.

  Reviewed by Jean3.8★Jun 2024

• "Overall we really enjoyed our stay."

  Nice, clean, comfortable flat. Few minor areas of improvement possible. Outside is not very welcoming. Hall lighting needs a on off switch. Much too bright at night. Sky TV box but no signal. Telephone number for owners contact is out of date

  Reviewed by Garry4.4★Jun 2024

• "The accommodation was good, We had a wonderful 2 weeks."

  Weather was unkind to us. But (with a car) you have North Wales at your finger tips. Please research your area before you travel it will save you a lot of time to enjoy your stay. Your Hosts ( Darren and Emma) are very accommodating and will help you when you need, contact them when you need to for help. They will be there for you. Thank you Darren Emma Paul and is dear wife. Phil and Flo.

  Reviewed by Phil4.1★May 2024

• "The flat was nice and clean."

  Nice touch with the welcome pack. l want to be honest and it is constructive criticism. Kitchen and Bathroom were very cold, could do with some form of heating. The Bedroom was dark the lighting needs to be brighter, maybe an overhead light above the bed would be beneficial. I found reading at night hard due to the lighting. The Lounge was nice and bright the only issue was the heater would not come on, although the one in the Bedroom did, so relied on that to warm up both rooms. There was a smell of dog on the settee and also a strong smell on the carpet in the hallway. Parking was an issue but managed to drive around the bend of the road to park. Good location for Shops and bars. Llandudno only a 10 min drive away. Conway close by and again good shops and eateries.

  Reviewed by Carron4.1★May 2024

• "The property is very dirty & the bathroom needs a really good clean."

  Reviewed by Andrea2.2★Apr 2024

• "There were no dish cloths, luckily we had brought some, that is our only criticism, a lovely cosy flat, very close to great walks, dog friendly pub, The Castle View was lovely."

  We will return.

  Reviewed by Jennifer4.7★Apr 2024

• "All that you need Ideal for walks to great Orme and Conwy Great that it had, ..."

  All that you need Ideal for walks to great Orme and Conwy Great that it had, it only safe place at the back for the dog

  Reviewed by Andrew5.0★Apr 2024

• "Found the check in time too late as nearly a full day wasted."

  Flat was cold, it took ages to get warm. Nice gesture with the proseco and lemon cakes and milk.

  Reviewed by Donna3.4★Mar 2024

• "Wow! I have stayed in many holiday rentals as a solo traveller and this little haven has it all."

  Perfect location, clean, stylish design and all necessities for a great stay. An ideal base for exploring the coast. I walked to Conwy and got the marvellous Deganwy train service to Llandudno, Bangor and Colwyn Bay. I would love to return with my partner and our dog and would definitely choose Mona!

  Reviewed by Claire5.0★Jan 2024

• "Black out blind required to internal bedroom window, movement sensor to lobby light good idea, but too bright when going to toilet during the night for partner left in bed."

  Reviewed by Henry3.8★Sep 2023

• "The apartment was well situated in the village and in easy reach of the beach."

  Whilst small, the kitchen was well equipped. The welcome prosecco was a lovely touch

  Reviewed by Rosemary5.0★Aug 2023

• "Just far too small for us."

  The kitchen and bathroom were the smallest we have experienced. No ventilated lobby between them either. The worst aspect, however, was the auto light in the rear lobby which shone extremely bright light into the bedroom each time I used the bathroom at night with no apparent override switch. Did try to contact the owner but he didn't return my call. No direct ventilation in the bedroom either.

  Reviewed by Gill2.5★Aug 2023

• "Mona House is a beautiful stay."

  Great location and spotlessly clean. Comfortable bed and comfy sofas. All round great. The only thing I would suggest the owners do is replace the table and chairs out back with something more usable. They are thin and fragile. These didn’t stop us having a great time though.

  Reviewed by Jacqueline5.0★Aug 2023

• "We have just returned from a lovely week's holiday staying at flat 1a Mona house."

  It had everything we needed for a comfortable break, bed was very comfortable and the flat was dog friendly. It was very clean and well equipped. It is based in a quite area , there are lots of lovely walks and few minutes from the beach. The only thing we would suggest is a small welcome pack including milk and dog bowl. We would highly recommend this flat if you are looking for a relaxing week away. We will definitely be booking again . Thank you Teresa and Fred

  Reviewed by Teresa4.7★Jul 2023

• "We had a lovely week in the apartment."

  It was well equipped and comfortable. Tha location is very good, very close to the beach and public transport if needed. Emma and Darren were very welcoming and I would like to thank them for their hospitality.

  Thank you for both choosing Mona House, We are new to holiday letting so still finding our feet, and feedback like this is extremely important to us so thank you both so much. We hope to see you again. Property Owner

  Reviewed by Thelma5.0★Apr 2023

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