Cartrefle

34 Customer Reviews

• "Hi the cottage was a nice cottage except for the upstairs being very cold, actually freezing on the first two nights."

  Did speak to the owner who replied she could not but the heating up to much due to being expensive. Replied saying they was plenty of blankets and electric blankets on the beds. I felt uncomfortable asking the owner to turn the heating up I was freezing during the night. We had to use extra wood logs to keep the house warm. Will enclose photos of the heating in the main room which the owner controlled from her end. Temperature being on 10. We decided to go home two days later. Not very happy with having to leave so early. Kind regards

  As I explained, the temperature on the heaters is not what the ambient temperature is, which was 19.5. I also took a photo. (I was sorry that you didn’t want to use any of the other heating methods. There was even a plug in heater available) . I then put it up so that the temperature was 23 in all rooms, day and night, as you requested (your husband had a cold). The heating system is not faulty, the housekeeper has confirmed. When you left, you turned the heaters off, which is clearly marked that you shouldn’t do. You also had a cat there which you hadn’t informed Sykes about. I’m sorry you felt you had to leave. Property Owner

  Reviewed by Angela2.5★Oct 2024

• "Loved our stay every thing as stated peace and quiet was lovely cottage excellent."

  Thank you so much for your lovely feedback! I’m so pleased you enjoyed your stay!! Property Owner

  Reviewed by Ian5.0★Sep 2024

• "The cottage were lovely and got everything."

  .the cottage is cold at the night time and that the first cottage didn't leave any woods for the fire and it say got to buy your own woods from the shop that very surprise me

  Hi, glad you enjoyed your time there! It’s very difficult at this time of the year! The weather is so changeable! Knowing when to start leaving wood out can tricky so sorry you were cold! My contact details are available should anyone want anything…. Property Owner

  Reviewed by Tanya4.7★Sep 2024

• "Overall a lovely cottage."

  Extremely clean and presented. Great location, peaceful. Only negative was the garden. It just needs a good sweep of the fallen leaves that made the steps dangerous. And the furniture in the garden a wipe down. Parking the car was fine, just have someone wave you out. Thanks for a week of sunshine!!!

  Thank you so much for your positive feedback. Sadly, sometimes it is impossible to clean all the leaves before guests arrive. Luckily, there are handrails. The other, smaller, garden at the front is less impacted by leaves! Property Owner

  Reviewed by Sarah5.0★Jul 2024

• "Lovely cottage, comfy and had everything we needed."

  Only minus was access into road which was quite scary but we managed.

  Thank you for your positive feedback! Yes, if only drivers were more considerate in hamlets like ours! Luckily, it’s never that busy! Property Owner

  Reviewed by Jill5.0★Jun 2024

• "The sofas and single bed could be more comfortable."

  Other than that a lovely country property and nice log burner and garden. Double bed comfortable. Very informative information folder.

  Thank you for your feedback! So pleased you enjoyed your stay! Property Owner

  Reviewed by Emma4.7★Jun 2024

• "The garden a complete letdown untidy and nothing like the picture and not small dog proof."

  There should be a warning about the top of the stairs.

  So sorry to hear this! I imagine you are referring to the back garden. It was weeded recently so am surprised to hear. I’m not sure what you mean about the top step. It has been stable up until now. Thankfully there is a hand rail. I will be there at the weekend to check! Property Owner

  Reviewed by Raymond2.8★May 2024

• "Beautiful cottage, very clean and cosy."

  Loved the little touches and the fire.

  So pleased you enjoyed your stay!!! Property Owner

  Reviewed by Abigail5.0★Mar 2024

• "What a gorgeous cottage."

  Warm clean cozy everything was supplied by owner for us to enjoy a wonderful week in wales. We loved it the log fire and little garden where just the extra cherry on top of the cake Thankyou so much x

  So pleased you enjoyed your stay!! We hope to see you again soon Property Owner

  Reviewed by Pamela5.0★Mar 2024

• "We had an enjoyable week in the cottage, the log burner was fabulous."

  All the little extras are what make it that bit special i.e dog poo bags, torches, hi viz waist coat, spices, foil - things that you could easily forget to bring - but they provide them for you. Cottage was lovely and close by is Bala Lake and a short drive to most other places. Enjoyable, comfortable stay. The seating on one of the sofa's is a bit worn but apart from that all was fine.

  Thank you for your feedback! I will be there soon to look at the sofa! Thanks for bringing it to my attention! Property Owner

  Reviewed by Martin4.4★Feb 2024

• "Just found the TV a little difficult to navigate, probably for most people using the cottage it wouldn't matter, but it was a retreat for us for the few days over Xmas so wanted to watch it, managed to get some viewings."

  Yes, apologies for the TV. The Humax sytem is quite complex. I often forget myself and have to refer to the cottage handbook. I'm glad you enjoyed your retreat though!! Property Owner

  Reviewed by Patricia5.0★Dec 2023

• "The cottage was perfect!"

  Very cosy and in a quiet location but only 5 minute drive to Bala. It had everything we needed and we loved the log burner! Thanks for a great stay ☺️

  Hi We are so glad that you enjoyed your stay … and hope to see you again! Property Owner

  Reviewed by Kerry5.0★Oct 2023

• "Had brilliant stay and would definitely come back"

  So glad you enjoyed your stay! We hope to see you again soon!….. Property Owner

  Reviewed by Annmarie4.7★Sep 2023

• "This is our second visit to Cartrefle and it was just as lovely."

  It's the best equipped cottage we've ever stayed in, in Wales.

  I’m just so delighted that you enjoyed your second stay! I hope it won’t be the last …. Property Owner

  Reviewed by Peter5.0★Sep 2023

• "What an absolutely beautiful cottage."

  Situated within easy reach of all the places we wanted to visit and more. The dog was spoilt with a dog bed, treats and plenty of walks. The cottage had everything we needed. We struggled to get the fire lit and felt it was a little cold at times but this didn't spoil our time there. We will definitely be back. Thank you for making our stay so memorable

  I’m so pleased that you managed to enjoy your time in Cartrefle (despite the weather Property Owner

  Reviewed by Jennifer4.7★Jul 2023

• "Parking is dangerous as you cannot see up the road and vehicles come down fast."

  Garden steps very slippery. Temperature set at 7 degrees in the bedroom so not warm enough. Otherwise cottage was comfortable.

  Hi, I’m glad you thought Cartrefle was comfortable. Stone steps do get very slippy- we hope the hand rail in the back garden helped! We hope you were able to benefit from the garden at the front of the house. Luckily, being in a small hamlet, the traffic is not heavy but yes, sometimes, tractors do travel fast. Parking at the top of the (small) hill is also possible, if needed. I appreciate that you felt cold in the bedroom. The temperature on the heaters is not the same as the ambient temperature, which can be misleading. I hope that despite that, you were able to appreciate what Bala has to offer. Property Owner

  Reviewed by Christina2.8★Apr 2023

• "Great cottage with everything needed for a pleasant stay will definitely try an visit again sometime next year ."

  So pleased you enjoyed your stay! Property Owner

  Reviewed by Chris3.8★Nov 2022

• "This is a wonderfully modernized property with everything you need for a relaxing holiday."

  To be critical as is typical of other holiday cottages it sleeps 3 so why are there 10 mugs, loads of wine glasses, 8 sets of crockery, more cushions than we could count etc which limits storage particularly for food and drink. Don't like not being able to control the heating ourselves. On property description add that it has a Tassimo coffee machine. Easier to buy beforehand! Duvet on the bed far too heavy and warm. Saying all that really enjoyed our stay and would book again

  Thanks for the useful advice re: coffee! I apologise about the heating. There had been a power cut which meant it was all a bit cock a hoop! Normally okay! I get what you say about the cushions!! I hope to see you again! Property Owner

  Reviewed by Matthew4.7★Oct 2022

• "A beautiful cottage, very well appointed and clearly meticulously maintained."

  One I wish to return to, just a lovely place.

  Thank you for such lovely feedback! I really hope that you are able to return…. Property Owner

  Reviewed by Peter5.0★Sep 2022

• "Myself, my son and I are just back from a lovely stay at Cartrefle."

  Set in peaceful surroundings the cottage had everything we needed for a lovely relaxing stay.

  Thank you! I’m so glad you enjoyed your stay! Property Owner

  Reviewed by Amy4.7★Aug 2022

• "Quirky little place with everything uoure likely to need for a great week away."

  The garden is by far the icing on the cake!

  Thank you so much! Glad you liked the garden! Hoping to develop it further for next year!!! Property Owner

  Reviewed by Christine4.1★Aug 2022

• "We had a lovely short stay at Cartrefle."

  The cottage was nicely decorated and had lots of homely touches. Thank you for having us!

  I’m so glad you enjoyed your stay !! Property Owner

  Reviewed by Louise4.7★Jul 2022

• "We had a lovely stay."

  Cottage was very welcoming and well presented. Kitchen had all the utensils, cutlery, plates, dishes, etc, that you could image, plus more. Very clean and tidy. lovely enclosed garden, facing out onto the fields. Very peaceful and secure for our Luna. Ideal location for days out and about. A definite must for anyone staying here is to read the dog walk book, even if you dont have a dog. Would definitely return and recommend to family and friends.

  Thank you for your lovely review!! We hope to see you again… Property Owner

  Reviewed by David5.0★Jul 2022

• "Small but perfectly appointed, cartrefle is a stylish, comfortable and homely cottage with a large garden prefect for lazy summer BBQs."

  Had a very relaxing week away with the dog, garden is nicely secured from the road. Made use of the dog walking book and both felt very comfortable during our stay. Paul and Troy

  Thank you so much for your positive feedback! We hope to see you again! Property Owner

  Reviewed by Paul4.4★Jun 2022

• "What a truly wonderful cottage to stay in."

  A beautiful, quintessential British cosy cottage with style and comfort. It was the perfect setting for our holiday; a mixture of relaxing days and trips out. The location meant we were a short drive to a variety of quaint towns in Wales. The cottage had everything that we could need and more. We are so looking forward to staying again.

  Reviewed by Nicola5.0★Jun 2022

• "Had a very enjoyable stay at the cottage, it was clean and well equipped, we have a large SUV so a little hazardous parking in and exiting drive due to road being narrow and traffic coming down the hill, close to facilities in Bala being only a few minutes drive away."

  The cottage is set in beautiful surroundings and we enjoyed the views to and from Bala

  Reviewed by Steve4.7★May 2022

• "Cartrefel was lovely."

  It is small. Everything you could possibly want was available in the cottage. Furnishing we’re lovely.Very welcoming and cosy lovely throws are available. The stairs are very narrow I think they could be if it form some carpet. We had a problem with the Tv I texted,the housekeeper was there very quickly and the problem was resolved. We were not able to use the back door as the scaffolding was still up from recent work on next doorThis ment we were unable to let the dog out,the cottage is on the road while not a main road it caused some concern.

  Reviewed by Carol3.4★May 2022

• "Lovely homely cottage in an excellent position for the whole of North Wales"

  Thank you so much! I’m so pleased you enjoyed your stay!!! Property Owner

  Reviewed by Linda5.0★Apr 2022

• "Cottage itself was nice but very disappointed with the work going on in next doors cottage."

  I had read there was work on at the beginning of the year but thought it would have been complete at the end of April. The workmen were on the roof hammering most of the day and we couldn't sit out either at the back or the front. The back of our cottage was unsightly as well with rubbish from the work going on. I did note in the guest book that a 20% discount was given because of this situation, I haven't been offered that.

  I’m so sorry to hear this. I was assured that the work would be finished by Easter. Communication has been poor. I will speak to Sykes. I would be happy to offer you some compensation. Property Owner

  Reviewed by Jean3.1★Apr 2022

• "Fantastic property."

  Very comfortable and cosy. We really enjoyed our stay very much. Will come back again. Thank you.

  I’m so pleased that you enjoyed your stay.!! Property Owner

  Reviewed by Nia5.0★Mar 2022

• "Such a lovely little cottage."

  Full of character and very comfortable. Kitchen had everything you need, beds were comfortable and a nice bathroom. The only thing I would say is that the property owner had control of the heating so we couldn’t turn it up or down ourselves, it was cold in the cottage so we had to have the heater on most of the time and the heated blanket on the bed every night. It did say in the manual that we could message the owner to turn it up which we did the first night but we didn’t notice any difference.

  Hi, I’m so glad you liked the cottage! I’m so sorry to hear that you felt it was cold. I keep it on a schedule (21 degrees downstairs, cooler upstairs) so I guess it must have been a cold few days there. I hope it didn’t spoil your time there.. Property Owner

  Reviewed by Elyse4.7★Mar 2022

• "We had a lovely week at the cottage, so comfortable and so well equipped, beautifully furnished, ideally placed to visit Harlech, snowdonia and Barmouth and great country walks within walking distance and spectacular scenery Great log burner kept us toasty warm."

  Highly recommended

  I am so delighted that you enjoyed your stay! Property Owner

  Reviewed by Debbie5.0★Jan 2022

• "Amazing cottage such a perfect place to spend our anniversary"

  So glad you enjoyed your special day ! Thank you for your lovely feedback. Property Owner

  Reviewed by Angela4.7★Dec 2021

• "We loved our stay at your beautiful cottage."

  It exceed our expectations in terms of accommodation, facilities and location. We would definitely recommend to others and we would like to return at some point. Thank you.

  Thank you so much for your wonderful feedback! I'm so glad you enjoyed your break and we look forward to seeing you again in the future.. Property Owner

  Reviewed by Julian5.0★Nov 2021

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