Yr Hen Dy Capel

44 Customer Reviews

• "I stay in the area every 2 months and I’m from this area with family going back generations!"

  I dislike giving negative reviews and only had 2 other stays out of over 30 + cottages here with average reviews otherwise I often return to most cottages. I feel I have to list things to make it clear to ensure they are addressed for future visitors without sounding petty. Very disappointing with lack of basic utensils such as no veg peeler, no whisk, no spatula, a side had broken off handle, broken bottle opener, 2 frying pans both burnt, some crockery a bit worn and especially dinner plates. Lack of oven proof dishes(only 1 large lasagna dish) nothing else! Other broken items - mirror taped up in bedroom, frustrating with kitchen bin lid broken. We have never stay anywhere where there is such a lack of ‘basic’ facilities and don’t expect too much in a starter pack for fire but this was very poor! One ‘hand towel’ for two persons for 7 days! Freezer iced up and really needed a proper clean and defrosting. Fridge very small inside and broken light so difficult to see dial as temperature very temperamental and no battery in torch when I tried to use it to cede fridge dial. Think the fridge is so old needs replacing. Damp smell everywhere evidence on skirtings some ceilings and base cupboards in kitchen showing black mould from damp inc plaster coming off walls by front hall etc. Not great for asthma sufferers like myself. This is not condensation this requires damp proofing as many old cottages do and have been damp proofed over the years. Cleanliness needs a bit of attention with dust in places and more so in bedside cabinets and lamps just felt a bit grubby in places. Finishing on a more positive note the shower pressure is great and good some rooms with cosy living room, furnished quite nicely in bedrooms, bed a bit small for a double. Parking we managed outside the house quite well. I regularly stay in Blaenau Ffestiniog, Llan Ffestiniog, Tanygrisiau and other areas close by, on the whole, Hen ty Capel is too disappointing to return too. Needs a little attention and added extras to make it worthy of a good review.

  Thank you for your comments. The towels were indeed a regrettable cleaning company oversight, we are very sorry about this and we would have resolved this straightaway if we had known at the time. The mirror tape is actually the manuacturer factory tape which seals the rear of the mirror; this type of backing and manufacturer tape is standard on the rear of this type of mirror. The kitchen bin did have a temporary repair and I can confirm it has now been replaced. Apologies if the freezer had too much ice, this can take time to defrost properly and so is not always possible on a changeover but was due to be done at the end of this season, apologies for any inconvenience. The fridge light has now been sorted and the fridge is fully operational again. To my knowledge, the skirting boards and kitchen cupboards were fine when I last visited and there was no odour. We have not received any other guest concerns about this but will of course have those areas checked. The frying pans while they do show usage due to the property being in use so often due to its popularity, are both definitely clean and functional. The sieve is a style that does not have a handle, but we would of course have provided a vegetable peeler and a new bottle opener if we had known, as we pride ourselves on how well equipped the property is, as seen by several other guest reviews this year. We do give a contact number out pre arrival to guests in case they need any help or have any queries and Sykes also have several contact avenues for guests including email, web message, Whatsapp and also a dedicated telephone line for guests at any of their portfolio of properties who may need help during their stay, but unfortunately neither Sykes nor myself were aware you had any issues until you sent your feedback through approximately a month after you had checked out. We are sorry we were not given the opportunity to help you during your stay as we would have done so immediately. Property Owner

  Reviewed by Donald2.2★Sep 2024

• "Lovely cottage with all the amenities you need set in an ideal location for exploring Snowdonia and the coast."

  Thank you so much for taking the time to provide your feedback. We are delighted that the cottage provided you with everything you needed for a comfortable stay. Simon and Sian, Yr Hen Dy Capel. Property Owner

  Reviewed by Julian5.0★Sep 2024

• "Special thanks for the delicacies in the basket, we devoured everything."

  The chill room is a very good idea and the board games came in handy on a rainy day. The kitchen is well equipped, the french press was a lifesaver in the morning. The beds were comfortable, we got used to them in one night. The single beds have a light structure, we were afraid that they would break under an adult. We did not try the fireplace, but the instruction manual was very detailed and useful. The neighbors are nice, there was always parking. The only thing I would draw attention to is the stair railing, it sticks out too much at the bottom of the stairs, which can be dangerous. Our five-year-old child ran into it several times and we also crashed into it. We had a great 4 nights here, thank you.

  Dear Mrs Pohobics Thank you so much for taking the time to provide us with such a detailed review of your stay at Yr Hen Dy Capel. We are delighted that the cottage provided you with everything you and your family needed for a comfortable and enjoyable stay. Your comments regarding the twin beds and hand rail are noted, and we can confirm that we have not had any breakages or concerns raised by guests in the past. Simon and Sian, Yr Hen Dy Capel. Property Owner

  Reviewed by Nikoletta5.0★Jul 2024

• "Lovely property and a beautiful area"

  Thank you for your feedback! We are delighted that the cottage was to your satisfaction and you enjoyed your holiday in the area. Sian and Simon Property Owner

  Reviewed by Miss Joni5.0★Jul 2024

• "This was our second stay at Yr Hen Dy Capel and once again we were not disappointed."

  The cottage is located in a quiet area, is beautifully decorated and well maintained. It also has all the necessary equipment and facilities available for a comfortable and enjoyable stay. The cottage is situated in an ideal location in order to explore various attractions in North Wales with a number of pubs and restaurants to choose from in nearby villages and towns. You'll certainly be spoilt for choice! Looking forward to our next visit!

  Thank you so much for your valued feedback. We are delighted that your return visit was once again an enjoyable one and that the cottage provided you with everything you need. We look forward to welcoming you back in the near future. Simon and Sian, Yr Hen Dy Capel. Property Owner

  Reviewed by Heledd5.0★Apr 2024

• "Excellent property to stay in, thank you."

  The chill out room was a big hit with the kids!

  Thank you David for providing us with your feedback. We are delighted that you a great stay, and that the cottage provided you, and the children with everything you needed. Simon and Sian, Yr Hen Dy Capel. Property Owner

  Reviewed by David5.0★Apr 2024

• "We had a lovely relaxing stay in the cottage and it was in an excellent location to access the National park and coastline."

  The kitchen was well equipped and had everything we needed to cook various meals when we weren’t out. The decoration of the cottage was really well executed and the little touches were also welcome. The only slight negative was we did struggle a bit with the temperature of the water in the shower - it seemed to be either too hot or cold.

  We are delighted that you had an enjoyable stay at the cottage, and that it provided you with everything you needed. We note your comment regarding the shower. We will arrange for a plumber to take a look at this as soon as possible. Your feedback is much appreciated. Diolch. Property Owner

  Reviewed by Bryony4.7★Mar 2024

• "We had a lovely stay at this cosy cottage."

  I would definitely recommend it.

  Thank you Gemma for taking the time to provide your feedback. We are delighted that you had a pleasant stay at Yr Hen Dy Capel. We look forward to welcoming you back in the future. Simon and Sian. Property Owner

  Reviewed by Gemma5.0★Feb 2024

• "Lovely cottage."

  Very homely and very well equipped. Location is good for exploring although there were only 1 restaurant or pub within walking distance. Towels could have been nicer. Looked a bit worn and quite small. Sian (the owner) was very quick at responding and sorting out an instance that occurred

  Thank you Sally for providing us with your feedback. We are glad to hear that you had a pleasant stay. Your comment regarding the towels has been noted and will be fed back to the laundry provider. Sian and Simon, Yr Hen Dy Capel. Property Owner

  Reviewed by Sally4.7★Oct 2023

• "A lovely property, which is extremely well maintain and well proportioned."

  Well located close to local shops and amenities. Will be staying here again.

  Thank you Craig for providing us with your feedback. We are delighted that you had an enjoyable stay and that the cottage provided you with everything you needed. We look forward to welcoming you back to Yr Hen Dy Capel very soon. Simon and Sian Property Owner

  Reviewed by Craig5.0★Sep 2023

• "Great holiday lovely cottage perfect for our needs"

  Thank you Gareth for providing us with your feedback. Once again we are delighted that you had a lovely stay at the cottage, and we look forward to welcoming you back next year. Simon and Sian Property Owner

  Reviewed by Gareth5.0★Sep 2023

• "We had a fabulous stay thank you."

  . the only comment would be, to have nicer and bigger bath towels. A small silly comment but think they can be improved that’s all. Otherwise it was great!!

  Dear Mrs Read, thank you for taking the time to provide us with your feedback. We are delighted that you had a fabulous stay at the cottage. Had you brought to our attention the issue with the towels during your stay, our housekeepers would have replaced them. Simon and Sian, Yr Hen Dy Capel. Property Owner

  Reviewed by Jackie3.8★Aug 2023

• "The property overall was good, however the bed linens and towels were not clean."

  Would have preferred if the bed linens were clean, also there were a lot of cob webs all around the house.

  Thank you for your feedback Ms Kale. We are very disappointed to learn that your experience at the cottage was below standard. We make every effort to provide all our guests with clean and comfortable accommodation, as noted in the excellent feedback received from our previous guests. Had these matters been brought to our attention on arrival they would have been addressed immediately. Nonetheless, your feedback has been noted and will be continuously monitored. Yr Hen Dy Capel. Property Owner

  Reviewed by Amrita2.8★Aug 2023

• "Excellent facilities and spotlessly clean."

  Very comfortable accommodation

  Thank you Terry for taking the time to provide your feedback. We are delighted that you had a pleasant stay. We look forward to welcoming you back to Yr Hen Dy Capel in the future. Simon and Sian Property Owner

  Reviewed by Terry5.0★Jun 2023

• "A beautiful cottage with everything we needed, pity we weren’t staying for more than a couple of nights."

  Very well presented, cosy and comfortable

  Thank you Wendy for taking the time to provide your feedback. We are delighted that you had a pleasant stay. We look forward to welcoming you back to Yr Hen Dy Capel in the future. Simon and Sian Property Owner

  Reviewed by Wendy5.0★Jun 2023

• "Really lovely, cosy cottage."

  .. well appointed and beautifully decorated. Front garden was perfect for letting our dog loose in a secure area.

  Thank you Rachel for taking the time to provide your feedback. We are delighted that you had a pleasant stay and that the cottage had everything you needed. We look forward to welcoming you back to Yr Hen Dy Capel in the future. Simon and Sian Property Owner

  Reviewed by Rachel4.7★Jun 2023

• "It’s a lovely property, excellent condition and very comfortable."

  It’s in a good location.

  Thank you Catherine for taking the time to provide your feedback. We are delighted that you had a pleasant stay. We look forward to welcoming you back to Yr Hen Dy Capel in the future. Simon and Sian. Property Owner

  Reviewed by Catherine4.7★May 2023

• "Amazing property in a lovely quiet location!"

  Very homely and well kitted out for our stay.

  Thank you so much for taking the time to provide your feedback. We are delighted that you had a pleasant stay and that the cottage provided you with everything you needed. We look forward to welcoming you back to Yr Hen Dy Capel in the future. Simon and Sian. Property Owner

  Reviewed by Stacey5.0★Feb 2023

• "Lovely cottage, had everything we needed."

  Fantastic location for Zip world and exploring.

  Thank you so much for taking the time to provide your feedback. We are delighted that the cottage provided you with everything you needed and was ideally located for you to enjoy the local attractions. We look forward to welcoming you back to Yr Hen Dy Capel in the future. Simon and Sian. Property Owner

  Reviewed by Steven5.0★Feb 2023

• "I super cottage perfectly positioned to explore all that Snowdonia has to offer."

  If that was not enough, having a lovely log burner to cosy up to after a beautiful winter walk is like icing on the cake! The cottage has everything that you could need for a fabulous break.

  Thank you so much for your feedback. We are delighted that you enjoyed your stay and that it was so conveniently located for you to explore the lovely sights North Wales has to offer. We look forward to welcoming you back to Yr Hen Dy Capel in the future. Simon and Sian Property Owner

  Reviewed by Lesley5.0★Oct 2022

• "Lovely cottage, spacious and well maintained, offering comfortable accommodation with all equipment and facilities needed for a holiday stay."

  Any issue quickly resolved by the friendly owner. Great area to stay, with so much to do within easy access, in beautiful North Wales

  Thank you so much for your feedback. We are delighted that you had a pleasant two-week stay at the cottage, exploring the lovely sights North Wales has to offer. We look forward to welcoming you back to Yr Hen Dy Capel in the future. Simon and Sian , property owners. Property Owner

  Reviewed by Bridget5.0★Sep 2022

• "Such a lovely cottage!"

  Clean, well equipped, comfy beds! We really enjoyed our stay. We visited both zip worlds, Harlech castle, Betws Y Coed, Swallow falls and Llanberris lake. We ate out lots and there are just so many walks to choose from! The cottage was ideally situated for us and we would definitely stay again! Highly recommend! Thankyou

  Thank you so much for your lovely comments and providing some details of the places you visited. That part of the country is beautiful with so much to see and do. We are delighted that you enjoyed your holiday and we look forward to welcoming you back to Yr Hen Dy Capel very soon. Simon and Sian, property owners. Property Owner

  Reviewed by Michelle5.0★Aug 2022

• "Charming little cottage."

  Perfect base for exploring the beautiful local area.

  Thank you for your comments. We are delighted that you had a pleasant stay. We look forward to welcoming you back in future. Sian and Simon Property Owner

  Reviewed by Claire4.4★Aug 2022

• "We absolutely loved our stay!"

  Everything you need is around the cottage, your 5 minutes drive to zip world, 20 mins to the Fforest zip world, 50 minutes to Llandudno, on the door step you have miles of walking routes. Beautiful little village 20 minutes away for shopping and meals. The cottage was perfectly presented, lovely and tidy with everything you need. The welcome basket was also a lovely touch

  Thank you for your lovely comments. We are delighted that the cottage provided you with everything you needed and was a good location for you to explore the wonderful sites and attractions North Wales has to offer. We look forward to welcoming you back to Yr Hen Dy Capel in the future. Simon and Sian. Property Owner

  Reviewed by Sian5.0★Jul 2022

• "The cottage was lovely and i had a great week"

  Thank you for your feedback. We are delighted that you had a nice stay at our cottage. We look forward to welcoming you back to Yr Hen Dy Capel in the future. Simon and Sian. Property Owner

  Reviewed by Christopher4.7★Feb 2022

• "We loved our stay at Yr Hen Dy Capel."

  It is conveniently located for exploring Snowdonia with lots of great walking routes around. The cottage was clean, had everything we needed and was nicely decorated and presented (I loved your wool blankets!) We loved lighting the wood burner in the evenings and sitting down to watch tv and play games at the end of each day. The owners even left a little welcome package with a cake, a bottle of wine and dog biscuits, which were all well received and appreciated. We would definitely recommend the cottage and would not hesitate to book it again. On a separate note, we think Sykes cottage is one of the best rental sites. The app is easy to use and navigate, with all the info at your fingertips. The booklet with instructions and information about the rental property which was at the cottage was also well put together. Well done Sykes!

  Thank you for your lovely comments. We are delighted that you enjoyed your holiday at our cottage and that everything was to your satisfaction. We look forward to welcoming you back to “Yr Hen Dy Capel” very soon. Property Owner

  Reviewed by Natalia5.0★Dec 2021

• "We loved staying here."

  The cottage was well presents and had everything we needed. We loved having the log fire to come back to after a day walking in the rain.

  Thank you! We are delighted that you've had a lovely stay at our cottage and everything was to your satisfaction. We look forward to welcoming you back sometime soon! Simon and Sian 'Yr Hen Dy Capel' Property Owner

  Reviewed by Francesca5.0★Oct 2021

• "Our stay at Yr Hen Dy Cape cottage was wonderful it has a homely feeling and every thing you need we even cooked a full Sunday roast and invited the wife cousin yo join us as they live close by we had a few good nights in fire lite and film on sky."

  we have booked again for next year. you wont be disappointed

  Thank you! We were delighted to welcome you back again this year and to learn that the cottage continued to exceed your expectations. We look forward to welcoming you back once again next year! Simon & Sian, ‘Yr Hen Dy Capel’. Property Owner

  Reviewed by Gareth5.0★Oct 2021

• "We had a fabulous week staying here, the cottage was perfect and in a great location for getting out and doing lots."

  Thank you! We are delighted that you've spent a lovely week's holiday at the cottage and everything was to your satisfaction. We look forward to welcoming you back some time soon. Simon and Sian, Y Hen Dy Capel. Property Owner

  Reviewed by Miranda5.0★Aug 2021

• "What a beautiful cottage!"

  We had such a lovely time here, it felt so homely and was decorated so tastefully that I’ve taken a few tips for my own house! The area is very well placed and near lots of attractions, even my two teenagers were not bored with the stay. Highly recommended.

  Thank you! We are so delighted that you and your family have had a lovely holiday exploring North Wales, and that your stay at the cottage was comfortable and everything was to your satisfaction. Your comments regarding our décor are lovely and much appreciated. We look forward to welcoming you back sometime soon! Simon and Sian, ‘Yr Hen Dy Capel’. Property Owner

  Reviewed by R4.7★Jul 2021

• "A fantastic stay in a beautifully appointed cottage."

  We could not have asked for better. Cottage was so clean and fresh, provided everything we needed, so well equipped. Super location for exploring Snowdonia and surrounding areas. We can’t wait to come back in a different season and enjoy the cosy log fire in such a stunning place. Thank you so much for one of the best self catering accommodations we’ve ever stayed. Highly recommend to all! ++++

  Thank you! We are delighted with your feedback and that the cottage provided you with everything you needed for a comfortable and enjoyable stay whilst you explored North Wales. We look forward to welcoming you back very soon! Simon and Siân, ‘Yr Hen Dy Capel’. Property Owner

  Reviewed by Andrew5.0★Jul 2021

• "The only downside is the neighbours barking and snarling dogs."

  These could wake you at 6am.

  Thank you! We are delighted that you were overall satisfied with the standard of accommodation and what it has to offer, providing a score of 100%! We are however very disappointed to learn that the barking of the neighbour’s dogs woke you early, and sincerely apologise for this. The extreme warm temperatures we have experienced of late will have necessitated the windows being kept open for guest comfort. This has not been brought to our attention previously, but I can assure you and our future guests that this will be monitored very carefully. We look forward to welcoming you back sometime soon! Simon and Siân, ‘Yr Hen Dy Capel’. Property Owner

  Reviewed by Mr5.0★Jul 2021

• "A stunning little cottage, very homely and welcoming."

  Had everything that we needed! We had a fabulous weekend exploring North Wales as a family. Thank you.

  Thank you! We are delighted that you enjoyed your short break at the Cottage. We look forward to welcoming you back sometime soon! Simon and Sian, ‘Yr Hen Dy Capel'. Property Owner

  Reviewed by Angharad5.0★Jun 2021

• "Beautiful cottage close to coast but also close to Snowdonia."

  Cosy and tastefully decorated. Had everything we needed for our short break. Log burner amazing after our long climb up Mount Snowdon. Only negative was no cleaning products available and no tea towels. Apart from that everything perfect.

  Thank you! We are delighted that you enjoyed your short break and that everything in the cottage was to your satisfaction. Your feedback has been duly noted and indeed since actioned. We look forward to welcoming you back sometime soon! Simon and Sian, ‘Yr Hen Dy Capel’. Property Owner

  Reviewed by Pauline5.0★May 2021

• "Lovely cottage , beautifully decorated with everything you could need."

  The log fire in the evening made it all the more cosy to relax after a busy day. Great place to stay close to explore Snowdonia National Park and North Wales . Will definitely stay here again.

  Thank you for taking the time to provide us with your feedback. We are delighted that you’ve enjoyed your stay. We look forward to welcoming you back sometime very soon! Property Owner

  Reviewed by Kathleen5.0★Nov 2020

• "His cottage felt homely and warm the lay out is great size,large kitchen for entertaining."

  Fell in love with this cottage and the first night we rebooked for next year.

  Thank you for taking the time to provide us with your feedback. We are delighted that you’ve enjoyed your stay. We look forward to welcoming you back next year! Property Owner

  Reviewed by Gareth4.7★Oct 2020

• "Very stylish, clean and well equipped cottage."

  The location is ideal for exploring Snowdonia.

  Reviewed by Chris4.7★Oct 2020

• "This is just the loveliest of cottages with a fabulous modern decor to an old residence with plenty of character great outdoor space."

  Facilities are perfect for the activities we endured able to relax and was spotless. A central location, not expensive for wheat you get , lovely welcome package to make you feel right at home and I would defiantly recommend and go back in the future :0)

  Thank you for taking the time to provide us with your feedback. We are so happy and delighted that you’ve enjoyed your stay. Our aim is to do our best to ensure that all our guests have a comfortable, enjoyable and relaxing stay. We look forward to welcoming you back very soon! Property Owner

  Reviewed by Adele5.0★Sep 2020

• "Very lovely cottage!"

  Warm, welcoming, well equipped kitchen and utility, had everything we needed!! Great location, minutes to the town center and ffestiniog railway. Mountain/beach/forest adventures all within an hour's drive! Would recommend and return another year.

  Thank you for taking the time to provide us with your feedback. We are delighted that you have had a pleasant stay at the cottage and enjoyed some of the local attractions Blaenau Ffestiniog has to offer. We look forward to welcoming you back to “Yr Hen Dy Capel” very soon! Property Owner

  Reviewed by Holly5.0★Aug 2020

• "We found it a really wonderful house with great bath and shower and general facilities and very tasteful decor."

  Thank you very much for providing hard copies of instructions for everything - we would have been lost without it as we aren't very good at looking things up on our phones. The only thing we were a bit unhappy about was that there isn't a big enough pan to cook pasta for 5 - we were 3 adults plus a hungry 15 year old and 11 year old. With that lovely big colandar for draining pasta we found this strange. A smaller sieve would be good too for washing fruit and vegetables. What the place needs is a pasta pan with steaming pans on the top to do vegetables. We enjoyed the giant oblong dish in the cupboard and as I had brought the Quick Roasting Tin recipe book we used that dish every day. With that fierce electric hob we found the three thin frying pans a trial. Otherwise it was a really excellently fitted out place to spend our holiday in.

  Thank you for taking the time to provide us with your feedback. We are delighted that you had a pleasant stay at the cottage. We appreciate the comments you have kindly provided regarding the kitchen equipment. Additional items have been purchased and will be available in the kitchen as soon as possible. We look forward to welcoming you back to “Yr Hen Dy Capel” in the future. Property Owner

  Reviewed by Simon4.7★Aug 2020

• "A lovely welcoming cottage - close to local activities like Zip World and mountains and beaches."

  Nicely decorated clean fresh and modern. We really enjoyed our stay!

  Thank you for taking the time to provide us with your feedback. We are delighted that you have had a pleasant stay at the cottage and enjoyed exploring the attractions Blaenau Ffestiniog and nearby locations have to offer. We look forward to welcoming you back to “Yr Hen Dy Capel” in the future. Property Owner

  Reviewed by Carol5.0★Jul 2020

• "Lovely location and close to local amenities."

  Excellently presented and good facilities throughout.

  Thank you for taking the time to provide us with your feedback. We are delighted that you have had a pleasant stay at the cottage and enjoyed some of the local attractions Blaenau Ffestiniog has to offer. We look forward to welcoming you back to “Yr Hen Dy Capel” in the future. Property Owner

  Reviewed by Donna4.1★Jul 2020

• "Thank you! Lovely cottage, we felt very welcomed."

  Fantastic location since everything is so close. We will recommend it to our friends. Recommended places to explore: Snowdon!! Betws-Y-Coed, Blaenau Ffestiniog town center and Tanygrisiau reservoir!!

  Thank you for taking the time to provide us with your feedback. We are delighted that you have had a pleasant stay at the cottage and enjoyed your holiday. We look forward to welcoming you back to “Yr Hen Dy Capel” in the future. Property Owner

  Reviewed by Robert5.0★Feb 2020

• "Great location, beautiful cosy and modern cottage fully equipped the perfect place to explore and relax."

  Thank you for your feedback. We are delighted that you had a pleasant stay and look forward to welcoming you back to Yr Hen Dy Capel in future. Property Owner

  Reviewed by Stephanie5.0★Feb 2020

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