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"We recently stayed at Alpine Lodge."
The milk and biscuits provided on arrival were a welcome surprise! This clean, warm, cosy accommodation is surrounded by beautiful countryside, yet only a short drive or walk to the beach. There are plenty of places to visit locally, including venues of historical interest. The local towns offer many take-aways, cafes and restaurants to choose from, although the kitchen is well-equipped, incuding a full-sized cooker, hob and microwave. Seeking a quiet, relaxing break, we appreciated the Sky TV package included in the cost of the holiday. The lodge provided plenty of room for us and the tranquility that we had sought. We will definitely be returning!
Thank you for your lovely feedback and for your top scores for cleanliness, comfort, and maintenance etc, we are thrilled you had such a lovely time and we look forward to you visiting again.
Property Owner
Reviewed by Alison5.0★Oct 2024
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"Very disappointing compared with other sykes lodges."
In need of a lot of basic maintenance ie no recent gas and fire extinguisher maintenance certificate, leaking roof making 1 cupboard unusable as there was such a fausty smell. There was a bowl on top of the cupboard to catch the water which hadn't been emptied for some while and was filthy!! The electric fire cable had to be run on top of the fire in order to be plugged in, huge safety hazzard. The decking outside was rotten in places and the general tidiness outside was poor. We have stayed in Sykes lodges before and they have been far far nicer. Generally disappointing.
Thank you for your comments and Sykes have reached out to you on our behalf to discuss the issues you had so that we can put remedial action in place and we have also brought on another person to manage the property to proactively manage it moving forward. The property is being checked for any remedial action necessary as soon as possible, including any leak, decking and bin area. The electric fire was also temporarily removed until another socket was fitted by an electrician which has been done and the roof/cupboard area has been resolved. We are glad that we have been able to resolve your concerns. The gas cert has been done since your stay and we have provided a copy of this to Sykes. The fire extinguishers have also been recertified October 2024
Property Owner
Reviewed by Robert Edwin2.2★Sep 2024
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"WHAT A WASTE!"
!!
A lovely location with great views BUT…….
This could be an absolute gem but there have been repeated reports of serious maintenance failures that have been totally ignored.
The settees springs have gone, they are extremely uncomfortable and clearly past their sell by date. There are numerous dangerous areas of rot on the decking with holes and exposed nails and screws. Our dog caught one of his paws in a hole and the same could easily happen to a young child! The shower is STILL very stiff and difficult to control.
Additionally, the advert states fridge freezer but there is NO freezer or freezer compartment - very annoying if you’ve taken any freezer food with you. It claims there is Sky Cinema but there is not.
The kitchen is not well equipped. For instance, there is no tray for oven cooking chips or anything else and the tin opener doesn’t work.
The lodge is generally run down outside and it is clear that the owner does not want to spend a penny on the property.
We went home early for a bit of comfort!!!
VERY disappointing.
Thank you for the feedback, we will be proactively working with Sykes to resolve issues and we are sorry if you had issues while you were there. We will of course look at the settee. The decking is being checked for remedial action and we will update the advert about the Sky package, Sykes have reached out to you on our behalf and we are glad that we have been able to resolve your complaint fully.
Property Owner
Reviewed by Keith1.6★Aug 2024
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"The lodge it's self is lovely surroundings are beautiful."
The only things that was wrong is decking needs attention a bit dodgy in places and the shower was too hot couldn't alter temperature we did mention it to the lady who cleans the lodges over all we really enjoyed our stay and will definitely come back .
Thank you for your comments, we have an extra property manager towards the end of September and the property will be fully checked including the decking and shower, we are glad you still enjoyed your stay
Property Owner
Reviewed by Paula3.4★Aug 2024
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"Whilst the property was clean and tidy it was the little things that needed attention the bathroom cupboard doors had no catches to keep closed the kitchen floor had a loose board and the rotting deck boards caused us concern something that was commented on in the visitor book during 2022."
Reviewed by Michael3.8★May 2024
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"Very pleased with our accommodation."
Weather was good.
Just one suggestion can you provide freezer facilities I.e. fridge freezer which would be good during hot weather.
Reviewed by Ann5.0★Sep 2023
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"Just have to look at cooker that's all rest ok be back again"
Reviewed by Beryl5.0★Aug 2023
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"Excellent and very comfortable lodge for family ."
Beautiful location and views. Close to all amenities, beaches , farm park and castle. My kids loved it. Highly recommended.
Reviewed by Naresh5.0★Aug 2023
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"The lodge was in a very nice and peaceful area but maybe more adequate if you have a car."
Property was a good base to explore North Wales. Basic accommodation and clean. No frills, Worse thing was the shower (very small and temperature difficult to control). Also disappointed in not having any response from the owner when I sent messages, specially when the shower head broke.
Reviewed by Tatiana3.4★Jul 2023
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"Perfect starting point to explore the north of Wales."
Very nice and quiet location with marvelous view, phantastic terrasse, friendly welcome by James, great offer of TV programs and WLAN, kitchen nicely equipped, double bed not so comfortable, couches in living room very low and not easy for elder people, rain came through the roof and it started smelling a bit, outside barbecue very dirty.
Reviewed by Michael4.1★Jul 2023
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"Needs a good overhaul it past its best get the impression the owners are running it down no freezer."
Patio door needs rehanging. Shower control stiff to move but didnt work anyway. Gutters leaking in several places. Decking rotten wood in several places. Bbq filthy. Disappointing
Reviewed by Susan3.1★Jul 2023
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"On arrival the lodge was spotlessly clean."
And an ideal place to visit local attractions.
But sadly a double oven and a freezer were not there even though advertised as having both.
The grill of the barbeque was so dirty we declined from using it .
The lodge is looking tired and in need of an upgrade . The decking has gone in holes in several places where the wood has rot.
The shower head would not stay up and we had to sort with a screwdriver.
The French doors had dropped and the hinge on one side broken so had an inch gap above. Also the curtain hold back was hanging off the wall.
We were told that these would be fixed on the Monday sadly the owner was not seen to fix these things even though he visited the site on several occasions.
A great shame as it is an ideal place with lovely views.
Reviewed by Kim3.1★Jun 2023
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"Comfortable property, but sofas very low and husband struggled getting up due to back issues."
Could possibly have done with a small freezer compartment in the fridge also.
Reviewed by Joanne4.7★Jun 2023
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"The Lodge was as expected from the description."
It was spotless and really enjoyed our stay despite the extreme heat.The views were extensive and balcony chairs comfy with a very welcome sun brolly. Would recommend to family and friends. Thank you also to Sykes for very good directions etc.
Reviewed by Vivian5.0★Jun 2023
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"We absolutely loved our stay at Alpine Lodge the only downside was that the sofas were not comfortable and were to low down as seniors we struggled getting up from them otherwise we could not fault our stay 5 star."
Reviewed by Carol4.4★May 2023
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"A comfortable lodge with amazing views but tired no freezer as stated no double ..."
A comfortable lodge with amazing views but tired no freezer as stated no double oven as stated microwave doesn’t have a grill as stated could do with sharp knives and cheese grater there was no barbecue found dog mess on the patio area and the garden could do with a tidy we wouldn’t class this as a luxury lodge
Reviewed by Paul3.1★May 2023
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"A wonderful place to stay and the hosts were second to non."
. Would definitely recommend . We would definitely stay there again.
Reviewed by Stephen5.0★Mar 2023
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"We had an amazing stay at Alpine lodge."
It
Is one of the nicest places we have stayed, so relaxing, and the view was stunning. Just a short drive to places north wales... We will defo book again and stay longer next time
Reviewed by John5.0★Jul 2022
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"Great break at the alpine Lodge."
Close to everything we wanted to do and see. Beaches and snowdonia within easy reach. Lodge itself was fine, clean and comfortable (a hairdryer would be a great addition) kitchen well appointed and had everything we needed to cook ,clean etc etc. Nice hot shower and comfy beds. Views were outstanding We would definitely recommend this accommodation and stay here again. Our only regret was not booking 2 weeks - next time !
Reviewed by Pamela3.8★Jul 2022
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"Once again a fantastic stay at Alpine lodge."
We have been coming to this property for several years now and the facilities at the lodge along with the lovely views across the valley make it an ideal getaway from busy everyday pressures. Thank you to property owner James and to Jill for a perfect stay. Hope to come again next year. Julie, Michael and Ben.
Reviewed by Julie5.0★Jun 2022
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"Lovely comfortable lodge with stunning views"
Reviewed by Jacqueline4.4★May 2022
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"A lovely comfortable lodge in a peaceful location, easy access to coastal towns"
Reviewed by Jacqueline4.7★Apr 2022
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"We had a fabulous few days at Alpine Lodge."
The views were beautiful and the lodge was very comfortable. The location was perfect for exploring Wales which we did daily. I will definitely be returning.
Thank you for the lovely comments , we are really glad you enjoyed your stay and hope to see you again soon :) James & Sharon
Property Owner
Reviewed by Lisa5.0★Apr 2022
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"Wonderful stay in a great location that made for a great base to visit North Wales."
Lodge was comfortable and clean, and the view was even better. Sorry we could only stay a few days but will definitely be back for a longer stay.
Thank you for the lovely comments , we agree about the view and glad you found the lodge comfortable and clean :) , we are really glad you enjoyed your stay and hope to see you again soon for a longer stay :) James & Sharon
Property Owner
Reviewed by Diana5.0★Apr 2022
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"We had a fantastic stay at Alpine Lodge."
James was a great host and very accommodating. The lodge was clean and comfortable and in a perfect location with stunning views. Lovely to sit and relax in this peaceful setting.
Reviewed by Emma5.0★Jul 2021
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"The views in the pictures are amazing but to experience for real is breathtaking be it a clear hot sunny day or raining and windy."
Host was very accommodating and made it clear any issues just let him know. Would definitely book again
Reviewed by Anthony5.0★Jul 2021
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"For them huge prices we expected alot more stayed in some stunning places half the price and got much more."
Welcome hampers ect lodge needs modernised and new sofas put in could feel the springs. View was lush but wouldn't pay that price to stay there again. Not for what is offered.
Thank you for your feedback. The owner was a little surprised at your comments as you appeared to enjoy your stay, and the owner assisted you on a number of occasions during the week , even providing you with a BBQ, but was unable to agree to your request to take a dog a few days before your arrival, as the property is strictly ' pet free'. The owner takes great pride in providing a lovely stay for all guests as you will see from all the great feedback going back to 2006. However, the owner has taken on board your comments regarding the sofas and although they are currently fully functional they are being replaced in the Winter. Thank you again for the feedback
Property Owner
Reviewed by Ashley3.4★Jul 2021
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"The Alpine lodge is in a very good location with superb views."
Excellent cleanliness throughout. The owners James and Sharon make you feel very welcome, and are available if needed. Definitely recommend to anyone for are relaxing holiday.
Reviewed by Ian5.0★Jun 2021
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"We had a lovely day."
The location was beautiful, the lodge was larger than expected with more facilities than expected. Not too far from shops.
Reviewed by Rachel5.0★May 2021
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"James made our stay safe and welcoming under COVID."
We loved everything about the lodge and surrounding area. Lots to do and see or sit back and do nothing other than admire the views.
Reviewed by Linda5.0★Sep 2020
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"Lovely comfortable lodge in a beautiful setting."
Only one small issue, for the larger person ( husband 6ft 3) shower far too small.
Reviewed by Dorothy3.8★Sep 2020
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"Great location lovely views easy access to Anglesey"
Reviewed by Janis4.4★Oct 2019
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"Peace and quiet,lovely location,could not have wished for more relaxed holiday and Mrs Gethins the owner could not have been more helpful."
Reviewed by Douglas5.0★Jun 2019
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"This was a very enjoyable holiday."
Lodge was handy for places we wanted to visit. It was comfy, tidy & well equipped. The owner was very friendly & helpful. There is Wifi, but when we managed to get it, it was quite slow. Apart from that, everything was good. Would go again & recommend.
Reviewed by Christine3.8★Sep 2018
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"Shower too small."
Wi-if inadequate. Access to property too steep. Insufficient space to hang towels in bathroom. Bathroom sink too small. Bathroom cabinet too small.
Reviewed by Gary2.8★May 2018
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"Very friendly and welcoming landlady."
Reviewed by Rebecca5.0★Feb 2018
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"Had a brilliant time staying at Alpine lodge, the view was excellent, the owner ..."
Had a brilliant time staying at Alpine lodge, the view was excellent, the owner a wonderful lady called Gill is a superstar nothing is too much trouble for her, the location means the whole of north wales is accessible and would highly recommend staying there, even my 7 year old didn't want to come home she wanted to move in, will definitely visit again
Reviewed by Louise5.0★Aug 2017
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"THE WHOLE HOLIDAY"
Reviewed by Ian5.0★Jun 2017
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"Very good clean good views only recommendation would be some sort of mirror to make it safer getting out of the site."
Reviewed by Graham5.0★Jun 2017
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"Good location for touring North Wales, quiet location, nice lodge"
Reviewed by Richard5.0★Apr 2017
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