Garden Cottage

52 Customer Reviews

• "Lovely cottage in excellent location in Ludlow."

  Very helpful owner supplied useful information sheet for the town in advance and arranged parking permit for street outside.

  Reviewed by Sarah5.0★Jul 2024

• "A pretty well located and well furnished cottage."

  Had everything that was needed. Everything clean. Especially liked the attentive owner who contacted us to check all was well on arrival.

  Reviewed by Heather4.7★Jul 2024

• "Probably one of the best cottages we've stayed in during our many previous trips to Ludlow in terms of comfort, space and basic facilities."

  Owner was also very responsive to any questions or issues. Am sure we'll return in the future.

  Reviewed by Sarah4.4★Nov 2023

• "Beautiful cottage in a great location."

  Parking outside. We parked up and didn't use the car again all week as everything was in walking distance. Loved the log burner and it was great that there was enough kindling and logs to last all week. Really comfortable with everything that you could need. Lovely bonus of the garden with lovely bird visitors if you're interested in that. We are so bought some bird supplies. We are definitely planning on coming back in a couple of years. We could not open the patio doors but that could have just been us. The owner is going to look into this which I'm confident will be sorted.

  Reviewed by Susan4.7★Oct 2023

• "Comfortable and cosy stay in a lovely convenient cottage."

  Ludlow and Shropshire have a lot to offer.

  Reviewed by Fran4.4★Aug 2023

• "Comfy and cosy cottage in a perfect location to enjoy Ludlow and surrounding areas."

  Cottage was extremely well equipped with everything needed - washer/dryer machine much appreciated, as well as basic ingredients for home cooking. Owner very helpful and quick with communications.

  Reviewed by Sarah5.0★Jul 2023

• "Garden Cottage was in an ideal location for walking into the town centre and all it's facilities in 5 minutes."

  The cottage had all the amenities you could want and was very clean and comfortable. The location was quiet and we had no problems being able to park outside. The owners provided plenty of information about the cottage and things to do both before the holiday in an email and at the cottage in folders. The bed was particularly comfortable. It was nice to have a garden to sit out in for meals or just a coffe/wine.

  Reviewed by Pamela5.0★Jul 2023

• "This is an excellent cottage, very clean and very well equipped."

  The addition of a parking permit is a real bonus and the owner is very helpful. The cottage is well situated within the town but has a peaceful little garden. I would thoroughly recommend it.

  Reviewed by Elizabeth5.0★Jun 2023

• "We have stayed at Garden Cottage on many occasions and do not envisage any other holiday rental in Ludlow."

  David is extremely accommodating and the cottage is always immaculate when we arrive. Having parking outside is a huge positive as is the location of the cottage and the outdoor space. We have made some good friends in Ludlow & are already looking to return to Garden Cottage!

  Reviewed by Frank5.0★Jun 2023

• "Garden Cottage was a wonderful base for our Ludlow holiday."

  It was exceptionally clean, comfortable, tastefully decorated and had everything we needed. The parking permit meant we could park outside, and the street itself was not a busy one. We met lots of very friendly people, went for stunning walks, and really enjoyed the history and architecture of this beautiful town.

  Reviewed by Adrienne5.0★May 2023

• "Lovely holiday cottage, very clean, comfortable and cosy."

  Perfectly located too.

  Reviewed by Ruth5.0★Apr 2023

• "This is an excellent property."

  Spacious and comfortable. Kitchen was particularly well equipped. Location is ideal - five minutes from the centre of town. The owner was extremely helpful and promptly sorted out a couple of queries that we had. Highly recommended.

  Reviewed by Geraldine5.0★Mar 2023

• "Garden Cottage is in a perfect location to explore & enjoy Ludlow & surrounding area."

  It’s cosy & comfortable & has everything needed for a holiday break. The parking permit & garden are a real bonus. David, the owner, is really helpful and friendly & provides lots of local information. Ludlow is a charming old town with so many lovely shops, cafes, pubs & restaurants to enjoy as well as the castle & river walks. We had a great stay and hope to return.

  Thank you for your fantastic review, we do hope to see you again in Garden Cottage. Property Owner

  Reviewed by Susan5.0★Sep 2022

• "Fantastic cottage in an excellent location."

  Booked last minute and cottage was spotlessly clean. Thank you

  Reviewed by Gary5.0★Aug 2022

• "Owner and caretaker are very helpful."

  Cottage is comfortable and well equipped, It is very close to the town centre, pubs and restaurants and a lovely walk in the woods.

  Reviewed by Christine4.1★Aug 2022

• "The cottage was excellent, clean and well located."

  The only thing we found to let it down was, that there was no shower. In the summary of the cottage it says a hand held shower on the bath taps, we obviously thought it could be used as a stand up shower. If we had known there was no shower we would not have booked this cottage. Regards

  Thank you for your feedback following your stay in Garden Cottage. I am sorry you misunderstood about the shower. It does clearly say in the description that its is a hand held shower and a picture of the bathroom shower is shown in the cottage description. Property Owner

  Reviewed by Robert4.1★Jul 2022

• "Garden cottage in Ludlow is very pretty, comfortable and in an excellent location."

  The owner helpfully arranged the parking permit for us which meant one less thing to worry about! I would highly recommend this cottage. The whole process of booking, collecting the keys and parking was so easy.

  Thank you for your feedback it is much appreciated. I am pleased you would recommend our cottage and we hope to see you again in the future. Property Owner

  Reviewed by Sadie5.0★Jul 2022

• "Lovely cottage in great location."

  Was very clean and comfortable. We had issues with the cooker which owner was keen to sort. David was very obliging and wanted to make sure we were comfortable. We would recommend the cottage and would go again. The location is great for visiting Ludlow and surrounding area. We had great walks straight from the cottage so only used car twice during week.

  Thanks for the lovely review of our cottage. Following your feedback we have installed a new oven this week . If you ever wish to have another holiday in Ludlow we would be very pleased to host you again in Garden Cottage. Property Owner

  Reviewed by Clare4.7★Jun 2022

• "The cottage was perfect for just myself and my elderly mother."

  It is in a great location. We had no trouble with parking near the cottage. The owner was attentive but not intrusive and sent us info about places to eat. The neighbours were also lovely. The only improvement to suggest would be to add a handrail to the bath as I was concerned about my elderly mother getting out of it, but she managed.

  Reviewed by Dominique4.7★Jun 2022

• "Great cottage, close to the town centre and a good pub, but also very easy to go walking for the day from the cottage into the hills & woods."

  Comfortable and warm with everything provided you can possible need. Parking included and space all around the cottage on the road. Would come back for sure to this cottage.

  Reviewed by Andrew5.0★Apr 2022

• "Holiday excellent, but have been bombarded with emails from you ever since I booked it."

  Please stop doing this; it's really annoying!

  Reviewed by Susan5.0★Oct 2021

• "Ludlow is great for walking in the surrounding Shropshire countryside"

  Reviewed by John3.8★Sep 2021

• "A lovely cottage with a beautiful garden, perfect for our stay in Ludlow."

  Excellent communication with the owner. Thanks very much.

  Reviewed by Alison5.0★Aug 2021

• "Garden Cottage is close to the centre of Ludlow and provides an excellent base for exploring Ludlow and the surrounding area."

  The cottage is warm and comfortable, with a lovely garden at the rear, and parking on the road at the front. Ludlow itself is lovely, and there are also lots of places to visit close by. We are looking forward to returning soon.

  Reviewed by Diane4.4★Aug 2021

• "Weather was kind."

  The Cottage is well located and comfortable, and we thoroughly enjoyed Ludlow and walking in the surrounding countryside. We will undoubtedly return

  Reviewed by S J5.0★Jul 2021

• "Lovely cottage and garden."

  It is excellently situated for the centre of Ludlow. Communication with the owner was very good and timely. The room on the top floor was very hot at night, so an electric fan might be useful in hot weather.

  Reviewed by Catherine4.4★Jun 2021

• "The process was excellent, informative, clear & easy to follow."

  I would have no hesitatio in using or recommending Sykes in the future.

  Reviewed by Frank4.4★Jun 2021

• "The location was superb being so central to the centre of Ludlow and so close to Whitcliffe Common."

  The cottage was small but perfectly equipped and the owner communicated everything perfectly for us. A beautiful place to visit and with a cottage so ideal we are looking at returning again.

  Reviewed by Galit5.0★Jun 2021

• "Hi David, Just a quick email to say that we really enjoyed our time at Garden Cottage, Ludlow."

  It was very cosy for the two of us and the position was great, situated in the old town just off the town centre. Parking was easy and the car not necessary for visiting the Castle, Church, and market shopping. We had a lovely, relaxed time and were able to meet up with some incredibly old friends on a sunny Wednesday. Would highly recommend the property. Thanks Robert and Corinne

  Reviewed by Robert5.0★May 2021

• "From booking right the way through to arrival David was extremely informative and helpful."

  The property itself is beautiful and in a superb location for access to Ludlow as well as the surrounding area. The cottage is comfortable, warm and cosy and everything you need is at hand with the bonus of superb Wifi too. Thank you to David for making the property so welcoming and relaxing.

  Reviewed by Wayne5.0★Apr 2021

• "Really nice cottage and so close to all amenities."

  Very clean on arrival. Fantastic communications before and after stay. We had a lovely time!

  Reviewed by Carolyn5.0★Aug 2020

• "We had a very enjoyable time staying in Garden Cottage."

  It had everything we needed and was well situated for wonderful walks in the area as well as being able to walk to pubs/restaurants/shops in Ludlow. We would thoroughly recommend it to others.

  Reviewed by Louise5.0★Jul 2020

• "Exemplary cottage in every a spect."

  We didnt have a car so perfect for stay. There is a friendly car rental just a 5 min walk away if you need one for £40 per day all in. Such a quiet warm lovely cottage. Well set up it has plenty of kitchen plates etc so you can have several meals then run dishwasher. Great.

  Reviewed by Marcus5.0★Dec 2019

• "Not sure if it was mentioned in the spec but there was no shower which was disappointing."

  Coffee table in sitting area would be useful.A food cupboard would be handy in the kitchen,breakfast bar unnecessary as dining table in close proximity.The cottage is situated at the bottom of a quite steep hill so unsuitable for folk with walking probs.That said it’s a lovely cottage with most mod cons,we enjoyed our time there immensely.

  Reviewed by Carol4.4★Nov 2019

• "When we arrived the cottage was already warm and cosy inside."

  The inside had the wow factor with the beams and the traditional look you would expect from and old cottage, but the decor was modern but very tasteful and in keeping. There was everything you needed for a short or long stay and it felt like a proper home. The position of it was fantastic almost in the heart of Ludlow. The owner was brilliant as he gave us tips and was helpful when we needed to ask questions, nothing was too much trouble. I would highly recommend Garden Cottage and will definitely stay there again.,

  Reviewed by Julia5.0★Nov 2019

• "The cottage was beautiful."

  Log burner excellent. Lovely five nights. Short stroll into Ludlow. Great bars and restaurants. The cottage is a credit to the owners and caretakers. Highly recommend. Thanks to great staff at Sykes in Chester. Regards, Ian Parry. St Asaph.

  Reviewed by Ian5.0★Oct 2019

• "Shower facilities were poor."

  There was a bath that was difficult to get out of and there was a shower hose that was not fixed to the wall. This could easily be rectified by putting a fitting on the wall to attach the hose to.Also a curtain or a screen could be fixed on the bath and this would solve the problem. (The owner left instructions not to use the shower hose as a standing shower? ) The parking was too far from the property and my husband worried about his car in an unsecured car park.This resulted in us parking our car outside the house for a lot of the time and it cost us quite a lot of money over the week.

  We are always happy to receive feedback on our cottage to improve the customer experience. On this occasion we would like to point out that it states clearly in the description and the pictures of the cottage that there is bath with a handheld shower only and that there is a car parking permit provided for a local car park should guests wish to use it. Property Owner

  Reviewed by Freda3.8★Sep 2019

• "Lovely little house, great location for exploring the surrounding area, would recommend"

  Reviewed by Lucy4.7★Sep 2019

• "Garden cottage is one of the nicest cottages we have stayed in."

  The pictures on your website do not do it justice!. Spotlessly clean and comfortable and in a great location in Ludlow, amazingly quiet. Ludlow was fabulous, so many great places to eat and drink. So much to do we will definitely be back! The owner David called us on our first day to ensure we were happy with everything, which was a nice touch.

  Reviewed by Chris5.0★Aug 2019

• "Lovely quaint cottage in a ideal location, the cottage was very well equipped and comfortable."

  The location was ideal for walking into Ludlow and for using as a base to explore surrounding areas.

  Reviewed by Adele5.0★Aug 2019

• "One slight niggle is the lack of a shower in the bathroom."

  Faultless apart from that.

  Reviewed by Colin4.7★Jun 2019

• "Would thoroughly recommend this cottage."

  A super location a very peaceful vibe with great access to Ludlow town. Could have happily stayed longer.

  Reviewed by Michael5.0★Feb 2019

• "Lovely cottage in a fantastic location close to town centre."

  Reviewed by Steve4.7★Dec 2018

• "We had a lovely stay in Garden Cottage, and would thoroughly recommend to anyone wanting to visit Ludlow."

  Very clean and cosy and we were able to make use of the log burner. A gem of a cottage with lovely garden views to the back. The owner, David, contacted us prior to our stay to make us aware that we could check in early on our arrival, which was an added bonus. He also contacted us when we arrived to ensure that we had settled in ok, which we felt was a lovely personal touch. Great customer service. We look forward to the prospect of visiting Garden Cottage again; this time hopefully for a longer stay.

  Reviewed by Brenda4.7★Nov 2018

• "I t is a wonderful location in a beautiful town,parking could be an issue for any one not fit."

  Reviewed by Mike5.0★Nov 2018

• "The cottage is in a great location for exploring Ludlow."

  We were able to leave the car in the car park for a few days as there's plenty to do in Ludlow and we used the train to visit Church Stretton and the Long Mynd

  Reviewed by Lindsey5.0★Oct 2018

• "We were in Ludlow to look at property and found the location to be ideal."

  Pubs at both ends of the road if we didn't want to cook, a cottage with period character, a garden to relax in and good weather as well.

  Reviewed by Terence4.4★Sep 2018

• "The sofa wasn’t very comfortable."

  The car parking instructions and map to the car park were not very clear and need to be updated. Everything else was very satisfactory.

  Reviewed by Joan3.8★Sep 2018

• "Great central location with only a three minute walk into the town centre."

  Being just offset from the road there is no traffic noise and the garden sitting/eating area is a delightful bonus, the cottage is very clean throughout. Free parking pass provided ( 10 mins walk away but only 3 mins from the centre ) Parking outside the door at only £1.60 for three hours or 10p for 30 mins !!!, also 3 disabled bays. It should be noted there are steep stairs to the second twin bedroom . We shall return to Ludlow and again book Garden Cottage.

  Reviewed by Alan5.0★Aug 2018

• "First the positives - Garden cottage is a lovely house with characterful features and a pretty garden."

  It’s in an excellent location on a peaceful but central street in Ludlow. Unfortunately I felt disappointed with some aspects of the cottage. It’s such a shame as it could easily be so much better with the replacement of the furniture and a little more attention to detail. The negatives - The biggest negative for me was the uncomfortable furniture. They had bought the cheapest available to man. The mattresses looked fairly new but had absolutely no substance to them and you could feel springs sticking into you. The first night in the double I had virtually no sleep. I’d had enough by 6am and had to get up. I ended up with back pain after one night and slept in one of the singles for the rest of the week which were only very slightly better. By the end of the week my partner had back pain which he never normally suffers from. The sofa and arm chairs were also incredibly uncomfortable and even the kids exclaimed at how uncomfortable the dining chairs were! You may as well have been sat on a wooden frame with no covering. So we had to forget curling up with our books as planned during our holiday as there was literally nowhere in the cottage you could be comfortable. Also... On arrival the bath towel on my bed was wet (therefore the bedding under it was damp) and my hand towel was dirty (see picture). The pillowcases hadn’t been put on properly and one was inside out. The double bed had thin dark hairs on the sheet and one of the singles had yellowish stains on the sheet and duvet (see picture). The bath was covered in a thick layer of white powder. The bathroom cabinet was messily filled with other peoples toiletries and toothbrushes etc (see picture) so there was nowhere to put our things. There was a big basket of half used toiletries that were all dusty and dirty (see picture). There were lots of surfaces around the cottage that were dusty and there were cobwebs in the alcoves and fireplace (see picture). I pulled one of the stools out from under the ‘breakfast bar’ and it was covered in dust and cobwebs and a dead spider. There were crumbs around the kitchen surfaces. There was no empty cupboard space whatsoever in the small kitchen to put your food as although the cottage only sleeps four there was strangely enough crockery and cutlery for about thirty people. When we arrived the dining table had bizarrely been dressed with a Christmas table setting including snowflake napkins (in August). The garden was very pretty but the lawn was even more narrow than it looks on the pictures so you couldn’t do anything with it other than look at it. It also looks quite private on the advertised photo but it’s actually directly overlooked by four houses (see picture). In the folder of information the recycling info was from 2006 and didn’t correlate with the bins provided. The parking information was also out of date which could have led to a parking fine had we followed it. You are given a carpark pass for a carpark near Tesco on the other side of the town which is very inconvenient. If you want to park outside the house you can only do so for a maximum of 3hrs and you pay at a machine. You are expected to take your recycling to the bins in the carpark across town even though you’ll need to pay to park and load it into your car. After the first night at Garden cottage I was so upset after no sleep I rang Sykes to complain. They said they would contact the owner to ask for clean towels and the possibility of a mattress topper or anything else that might make the stay more comfortable and that she would call me back. She didn’t call me back. The got the owner to call me directly and although she was polite she didn’t accept what I was saying and I felt her attitude was that me having back pain was my own problem and not directly related to the furniture which it most definitely was. She suggested that I sleep on the floor! And there was no offer to replace the towels. She said that they have run the cottage for twenty years and this was the first ever complaint. There was no further follow up from Sykes. This was the second week of our summer holiday and the first week was spent in a different cottage in the same price bracket which was perfectly clean and comfortable. I couldn’t have found one thing to complain about there. Garden Cottage has great potential but just isn’t currently up to standard.

  We were disappointed to receive this review for Garden Cottage having had so many years of excellent feedback from our valued guests as evidenced by the positive comments either side of this review. However, we take all feedback very seriously to ascertain how we can further improve the holiday experience for our guests. Since receiving this feedback we have personally visited the cottage and invested in new mattresses for all beds. We have also provided soft cushions for the dining room chairs to improve comfort and we will be replacing the dining table and chairs in the near future. Additionally, we have shared this review with our cleaners and revised all cleaning procedures to ensure that the cottage is maintained to the highest standards. We apologise for inadvertently leaving our own personal bathroom cupboard unlocked on this occasion. We are updating the cottage documentation to ensure it is fully up to date. It should be noted that Ludlow, like many medieval market towns has parking restrictions. This includes Lower Broad Street, which is in the sought-after conservation area. However, the online cottage description makes clear that a parking season ticket is made free of charge for a local car park as the council do not allow transferable street permits. Additionally, low cost metered street parking is available. We will work to ensure that any reasonable complaint when made to us is addressed in the best possible way to ensure that our guests have a great holiday. On this occasion, due to some confusion, our caretakers were contacted rather than us (our numbers are in the “Essential Holiday Info” folder). We have since spoken to Sykes to ensure that we are notified should any guest be unsatisfied in the future so that we can immediately address the situation. Property Owner

  Reviewed by Laura2.5★Aug 2018

• "Garden Cottage, Ludlow is in a very convenient spot in this lovely little town."

  Our experience was good right from the start, from the Sykes online assistant when booking to the welcome message I received from the owner a coupe of days before we arrived. On arrival we were not disappointed. It is a lovely, comfortable little cottage, well appointed with a pretty garden. My husband and I used to holiday in hotels, but changed to self-catering a few years ago and this is certainly our favourite cottage so far. The location is perfect for exploring the beautiful countryside in the area, and the centre of Ludlow just a 5 minute walk away. There are numerous pubs and restaurants to choose from but the kitchen was so well equipped, we cooked for ourselves a couple of times with ease. Although there is a permit for a car park in the town, we found no problem parking in Lower Broad Street every evening of our stay. We only used the permit when we were shopping in Ludlow and had the car with us. Unfortunately, on the Thursday morning we had a problem as the toilet wouldn't flush. I contacted Leif (the caretaker) who arranged to meet a plumber at the cottage while we were out for the day. I was later called by the owner who explained the plumber couldn't start the job until later on in the afternoon. We were planning on being back at around 5.00pm so we could pack up ready for the morning before going out to eat, so I said I was happy for the plumber to come then. He arrived promptly, repaired the toilet and was gone by 6.20pm so we were not inconvenienced at all. Despite this, David, the owner insisted on putting some money in to my account to compensate us. which he did immediately, We would recommend anyone looking to stay in Ludlow in a delightful accommodation to consider Garden Cottage. On a final note, on the Friday evening after we left, I was contacted by Leif to say that we had left an ipad charger behind and that he would post it to me. This is another example of the excellent customer service given by these lovely people. Thank you Leif, thank you David and thank you Garden Cottage. We will be back again soon.

  Reviewed by Teresa5.0★Aug 2018

• "Although within a short walk of the town centre, and surrounded by other cottages, it was remarkably quiet."

  It's a lovely part of town, and the people we met locally were very friendly. The one drawback was the car parking; the metered parking on the road was usually full up by the time we got back in the evening. The free parking in town was very good, but involved a bit of an uphill walk. Having said that, it was as advertised.

  Reviewed by Douglas4.4★Jul 2018

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