LunaRoxx, 6 Meadow Gardens, Kilgetty

21 Customer Reviews

• "We had a fabulous holiday, the property was clean, comfortable and well maintained."

  It was very well equipped throughout, everything was in good working order. It’s well heated for the cooler evenings. We were extremely comfortable. We would happily return.

  Thanks for your lovely review. We have tried our best to make this property a “ home from home” for our holiday guests, although it does help that the property is a 2023 new build home . We would love to welcome you back in the future. Property Owner

  Reviewed by Jane5.0★Sep 2024

• "We had a fantastic stay at LunaRoxx!"

  It’s is the perfect set up for a family getaway to explore the surrounding areas. So many places to visit! The house had everything needed to accommodate very little ones and furry companions which made our trip so stress free. Every little detail has been well thought out so we could spend a day relaxing in the house and cooking some good family meals. We can’t wait to return back next year!

  Thanks for your lovely review Property Owner

  Reviewed by Katherine4.7★Aug 2024

• "Overall the property was lovely- well presented and in a good location for exploring Pembrokeshire."

  I would like to note that we expected two towels per person as it said they were included; only one was provided per person and it was a bath towel so not really adequate for anyone other than littler children. The living room was able to accommodate five people at a push- maybe some extra seating to comfortably seat six would be beneficial.

  We are glad to hear you enjoyed your time at our property. We have noted your comment re towels and will address for future guests ( if you had let us know during your stay about this we could have had our cleaner to call to give you additional towels ) . We have also ordered new additional living room furniture Property Owner

  Reviewed by Robert4.4★Aug 2024

• "The house was very well equipped, and very much suited our needs for the week."

  The beds were comfortable and the house was clean. It was a quiet area and a good location for exploring the Pembrokeshire area. We were impressed with the quick response to us locking ourselves out and the quick resolution, we appreciated this so thank you. The only reason for 4/5 feedback, I’m sure it’s not the first time this has been mentioned but the door was a nuisance albeit easier once you got the hang of it. And we found the TV was a little high on the wall for prolonged watching (we probably only noticed this because it was the Olympics so had the tv on more than we would normally), alongside limited seating to comfortably seat 4 adults and 2 children. Aside from those areas of feedback, we would recommend the property for anyone wanting to explore the area but not wanting to pay crazy prices for staying in the more well known coastal towns. Plus Kilgetty has a great fish and chip shop!

  We are so glad that you enjoyed your stay with us at our holiday home - and we were more than happy to help when you locked yourself out Property Owner

  Reviewed by Michelle5.0★Aug 2024

• "Excellent base for our stay in beautiful Pembrokeshire."

  The house is very well equipped, clean and comfortable. We’re already looking to book again for next year!

  Thanks for your lovely review , it’s very much appreciated . We look forward to welcoming you back next year Property Owner

  Reviewed by Jennifer5.0★Jul 2024

• "Stayed for a week at end of July."

  A fantastic house in a quiet residential area, wonderfully clean and equipped. Not having to sort the recycling (it’s done for you) was a bonus and a throwback to the olden days! Beds and bathrooms were lovely and comfortable, and the location is superb for the South Pembrokeshire coast. An extra special thank you to the hosts who were super helpful and prompt when communicating beforehand. Diolch o galon!!

  Thanks for your feedback, it’s very much appreciated Property Owner

  Reviewed by Dave5.0★Jul 2024

• "Not all the details of this property on Sykes website were correct."

  It was advertised as having a king sized bed (5ft) when in fact it was only a basic double (4'6"). Had we known this we would have never have booked it. Because the bed was not up to standard, I had to spend the week - our holiday - in a separate bedroom in a single bed. Unless you are a fan of 100% polyester bedding I suggest you take your own duvet covers and pillow cases as these make for very uncomfortably warm nights. We have contacted the owner about the above who blamed Sykes for any error on the bed size, stating he didn't know what size it was. A welcome pack consisted of a packet of welsh cakes and a pint of milk. The milk was past its use by date before we arrived ! The cleanliness in the 2 bathrooms ie the plugs in the sinks and the bathroom shower screen seal needed attention(as advised to owner). It is important that Sykes make clear for all future bookings, including those already made, that the main bed is only a 4'6" double and not a king size as currently incorrectly advertised.

  As I have advised to you several times since you messaged me on the day you departed about the bed size that this was a genuine error in it’s description which I have sincerely apologised for. I have already asked Sykes to change its website description You also didn’t raise any of the others points you make until after you departed , giving us no time for our professional cleaner to resolve for you during your holiday I also note that you have omitted in your review to highlight that you have also been quite persistent since you departed for a substantial refund for your holiday, which I rejected as it was totally unreasonable. I will say no more and just assume the unfair feedback rating scores you have given my small family business is just your response to this decision. Property Owner

  Reviewed by Stephen2.2★Jun 2024

• "Well equipped and comfortable holiday accommodation."

  Front door is fine but you generally need both hands to open. Well located. We recommend the rib and oyster.

  Thanks for your review, it’s very much appreciated Property Owner

  Reviewed by Nigel5.0★Jun 2024

• "Modern, clean and convenient house in small village with shop, pub, railway station and takeaways all within a few steps so it made for a really easy break away."

  Many walks straight from door to Wiseman’s bridge and Saundersfoot and short train rides to Tenby and Pembroke. Others have mentioned door but as soon as you realise how it works it’s simple. Only thing I didn’t like was no recycling… putting all rubbish in normal bin seemed wrong so we brought all ours home! Other than that I would highly recommend and not hesitate in rebooking again.

  Thanks for your review, it’s very much appreciated and we are so glad you enjoyed your stay . I can confirm that the rubbish is taken away and sorted/recycled by our Refuge collectors as part of the service they provide. I will add a comment to our guest book at the house highlighting this fact when I next call n there Property Owner

  Reviewed by Chris4.7★May 2024

• "Brilliant place to stay."

  Brand new clean and warm. Excellent location as its short drive to Wisemans Bridge, Saundersfoot, Tenby, Church Door Cove, Barrafundle Beach. All these places are worth a visit and this property is a great location to do it from. Great restaurants in Kilgetty, CO OP Shop and a local pub with friendly clientele. House is in a nice quiet estate.

  Thanks for your fantastic review, it’s really appreciated and we are so glad you enjoyed your stay at our holiday home. Property Owner

  Reviewed by Gerard5.0★Mar 2024

• "Wehad a fantastic holiday at this house , it’s obviously a brand new property, fitted out to the highest standard and in a great location just outside Saundersfoot ."

  We had no trouble with the front door unlike the previous review - the instructions for use were simple and clear and the high quality door locking mechanisms left us feeling safe and secure overnight. We would highly recommend.

  Thank you for your lovely review. It’s very much appreciated. Property Owner

  Reviewed by Claire5.0★Jan 2024

• "The holiday home had everything you needed for your stay , excellent local amenities and close to the tourist destinations ."

  The front door is hard to use so used the back door all week , the recycling bin outside needed emptying from the previous guest so was a slight smell outside and the lawn could have done with a cut so didn’t use the garden but they was only minor issues. It would be nice if on arrival there was some local products has a welcoming gift .

  Thanks for your feedback and we are glad to hear you enjoyed your stay at our newly built holiday home. Regarding your comments , I hope the response below helps:- I) Front Door - we have recently had it fully serviced. II) Recycling bin - we use a registered Waste removal company to empty the bin at the end of our guests stay. As we were abroad on hols during the week before your stay, I forgot to tell the Waste removal company that the bin needed emptying. My fault , and I can only apologise for this . Iii) Lawn - we use a professional gardener to cut the lawn every few weeks. He literally cut the lawn the Monday after you departed. Iv) local produce on arrival - Our professional cleaner should leave some local welshcakes and fresh milk for our guests. If these were not present when you arrived, I can only apologise for this oversight. Property Owner

  Reviewed by Julie4.7★Oct 2023

• "This was purfect everything we needed clean local shops perfect."

  ..not far to travel to the beach and local attractions...

  Thanks for your feedback, we are so glad you enjoyed your stay at our property. Property Owner

  Reviewed by Jackie5.0★Sep 2023

• "Overall the property was fresh and new in a good location as a base."

  Lovely touch with providing milk and cake. Everything was there what was needed. A parasol would be handy for the outside furniture. Only downside was the towels were marked although they were washed. One had a makeup stain, another had some brown staining unsure what it was and the other towel had bleach stains. Not very nice to see and use. The hover was full and the mop bucket was broken so could not use it mop the floor. The front door was not friendly to use. The toilets did not flush very well on a single flush, had to hold both buttons down. When stripping down one of the single beds noticed there was staining on the mattress possibly blood.

  Thanks for your feedback for our newly built holiday home. We have also taken your comments on board and will ensure they are resolved immediately. Property Owner

  Reviewed by David3.8★Sep 2023

• "Lovely house, only thing missing was a washing line … airer provided but this was not really big enough for towels after beach trips."

  Biggest problem really was accessibility… the front door was a fire hazard as very very difficult to open from indoors ( and also from outdoors) despite following instructions it always took numerous attempts to open. In a fire this would be very dangerous. Otherwise a beautiful home, very comfy… was great for kids to have access to their Netflix and Disney wtc… loved the 70s games.. nice touch! Double and twin Beds were soooo comfy. Bunks prob more suitable just for younger pre teen children… maybe this was mentioned in the property details and I missed it? All in all a great location and comfy accommodation.

  Reviewed by Dionne4.7★Aug 2023

• "The property was spotlessly clean and comfortable everything you needed was there the owners had thought of everything games ,books high chair ,stair gates it was just like home from home a great wk stay ."

  There was just one thing and this has no reflection on the property owner they had provided us with a high quality hoover only for us to find nobody had bothered to empty it ,it was absolutely jammed full maybe a little reminder that it needs emptying after every use .Thank you to the property owners for a great relaxing place to stay .

  We are so pleased you enjoyed your time at our holiday home, reading feedback like this is so important to us as we want all our guests to have a fantastic break at our property. Regarding the hoover, we will get it emptied immediately and ensure it’s regularly emptied ongoing Property Owner

  Reviewed by Diane5.0★Aug 2023

• "House was clean and very well stocked for everything - cutlery, glasses, plates etc."

  nothing was missing. Struggled with the front door though and used the back door for most of the week!

  Thanks for your feedback.We have tried our best to ensure the house is equipped with everything needed for a great holiday. I will give the front door keyhole a good dose of silicon spray which usually resolves any issues with the very sturdy and secure front door of our new build property Property Owner

  Reviewed by Mark5.0★Jul 2023

• "Very pleased with the property we stayed at, lovely and clean suited our needs as a family with two little ones."

  Ideal location for all the attractions near by, would recommend this property to family and friends definitely. Thank you for everything that was at at hand making our stay very comfortable and relaxing after a long tiring day out with the children.

  Thanks for your very kind review. We are extremely pleased with the location and standard of our property and we are so glad that you enjoyed your holiday staying there Property Owner

  Reviewed by Kevin5.0★Jul 2023

• "What a lovely house, although out of the main resorts, it was really well positioned for visiting Tenby, Saundersfoot, and the other bays like Pendine."

  . My wife and I were really pleased with this find..

  Thank you for lovely review . We are so please you enjoyed your stay in our holiday home Property Owner

  Reviewed by Huw5.0★Jun 2023

• "Lovely house, spotlessly clean."

  Good location for exploring the surrounding area.

  Thanks for your comments. We try our best to ensure it’s kept to the best standard possible Property Owner

  Reviewed by Kerry5.0★May 2023

• "We had a lovely time here thank you."

  We are so glad to hear that you enjoyed your visit to our house . Thank you for your feedback. Best regards Property Owner

  Reviewed by Natalie4.7★May 2023

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