1 Old Thatch

29 Customer Reviews

• "Cottage very clean and comfy."

  Location good. Had a very enjoyable stay.

  Reviewed by Ian5.0★Sep 2024

• "The beds were comfortable and cooker works well."

  However , the place would be better served with a combi boiler and a bigger TV. Also the area itself has few amenities and the local beach is a joke !

  Glad you found the cottage comfortable. The cottage is in a small rural village in an Area of Outstanding Natural Beauty; and has a surprisingly well stocked & priced village shop & Post Office as well as a popular pub. There is no mains gas, so no ‘combi boiler’ but there is still hot water & heating. Kilve beach is stunning, well known for its fossils & other geological features, but not everyone’s taste. Property Owner

  Reviewed by Stephen3.1★Jun 2024

• "It’s my fault am disabled and I didn’t check the facilities properly,ie getting upstairs without a stair rail, I had to sleep on the sofa, being fair it wasn’t at all uncomfortable."

  Also I couldn’t get into the bath for a shower as again no facilities for a person like me. But saying all that if you have no mobility issues The Thatch is perfect, it’s a real charming place to stay.Regards J Morris.

  Thank you - so glad you still had a lovely holiday. Luckily the bathroom is downstairs. The reason there is no handrail is because the walls are made of cob and it’s not possible to fit a secure handrail that can be pulled on. Property Owner

  Reviewed by Jean5.0★May 2024

• "It is a nice little cottage and cosy."

  It was a shame that the fireplace and bread oven don't have some form of lighting, as the room was quite dark, even with the wall lights. The neighbours were very pleasant and the people in and around the village are very nice. There were one or two little issues. Although the owner had said that there was a problem with the plugs in the sink and basin, I found no problem with the sink, but when I put water into the basin in the bathroom and had pushed the plug down, I was constantly chasing the water down the plug hole, so you either had to keep the hot and cold tap running all the time you were washing, or fill the basin right up and wash before the water ran out. I felt this issue could have been solved by a new rubber ring on the plug, possibly. The shower seemed to be a bit stop start and luckily I was only washing my hair. it was almost like an air lock in the system. The back gate was getting more difficult to get in and out of, as it has either dropped or the latch doesn't fit properly. Make sure you take throws with you for the sofa and chair, whether you are taking dog/dogs or not, I am glad I took mine, as the sofa and chairs were a little marked in places as is the cushion on the window seat. More informative leaflets on places to go, walks, etc would be nice. The one telephone number missing in the welcome pack is the local Vets in case of emergency. Also an idea of where the nearest Supermarkets are would have been nice. Other than that, as I say it was nice and cosy and fairly quiet, but the lane was a little busy with traffic on occasions as it's the only access road to and from Kilve beach.

  So glad you enjoyed your stay at the cottage. The local supermarkets are all marked on a map in the welcome pack, and I will check about the vet, but I thought that was also marked. And sorry you didn't find the lighting in the fireplace, in the bread oven and in the log burner - all battery powered, also the reading/uplighter lamp. Regarding the shower, this is working fine - I wondered as you were only washing your hair, that the hose bent as you brought it down low and hindered the flow. Thank you for your comments. Jill Property Owner

  Reviewed by Sheena4.4★May 2024

• "Cottage is lovely."

  It had everything we needed…except toilet roll (which is an essential item!). As no naked flames (no fire or candles) are allowed some lamps or lights in the fireplace for atmosphere would be nice.

  Thank you for your review and glad you enjoyed the cottage. I’m very sorry there was no toilet roll, it should have been provided by the cleaners - I will find out what happened. And there are a number of battery operated candles around the cottage, and inside the log burner are orange flickering lights which give an amazingly effective look. Jill Property Owner

  Reviewed by Helen4.4★Apr 2024

• "There was a very bad musty smell and we had to buy air fresheners."

  Our clothes smelt musty when we got home. No toilet paper on arrival. The welcome pack was pathetic and the two tiny milk cartons were out of date The bath would not hold water this has previously been reported but not repaired. Very poor for the environment The bathroom was very cold at all time and the heater in effective. The beds were comfortable and the house was well stocked. The TV is very small. A radio or better still a Bluetooth Speaker would be a good idea. A little attention and this cottage would get a much better rating.

  Thank you for your feedback and sorry that you did not enjoy your stay. The cottage is over 300 years old with solid cob walls, and like most properties of this style and age, some mustiness is expected. Normally there is a little mustiness on arrival but this soon disappears. I will look into why there was no toilet paper and the emergency tea/coffee provision had not been refreshed. If you had contacted us straight away, we could have addressed this. Property Owner

  Reviewed by Victor3.4★Jan 2024

• "Had a great holiday and will happily return"

  Reviewed by Judith5.0★Oct 2023

• "We had a lovely stay at the cottage."

  It is such a lovely cosy place and the bed was very comfortable. There are lots of good walks and gorgeous scenery in the surrounding area too.

  Reviewed by Teresa5.0★Oct 2023

• "Started with an unfortunate phone call with the property owner regarding an email that I was never sent regarding the key box."

  Found the response a bit rude. We thought the cottage was great, just as described and great for dogs. Outside area was perfect for the dogs. Really comfortable beds. Downstairs was great also, everything worked well. Everything was available in kitchen, a few of the oven trays could do with a deep clean but all other utensils, cups glasses etc were fine. Water pressure is really low. Shower all worked well, didn’t use bath so can’t comment on that. Would absolutely recommend this cottage for anyone staying in this area

  Thank you for your review and I'm glad you liked the cottage. I'm sorry that you thought me rude on the phone, it was a very poor line and I could hardly hear you. Please be assured that I did send an email with all the details on getting to and entering the cottage, I do this for every guest to aid their arrival. Jill Property Owner

  Reviewed by Clark4.7★Sep 2023

• "Poor property."

  Keys unavailable on arrival. Property had a dreadfull smell of damp like a second hand shop or jumble sale. Cleanliness poor and maintenance poor. Very poor value - will never use again, suggest it is removed from site.

  Reviewed by Paul1.3★Sep 2023

• "A non slip mat in the shower/bath would be useful"

  Many thanks, we have replaced the non-slip mat, we noticed that it was missing Jill Property Owner

  Reviewed by Arnold5.0★Sep 2023

• "A litter bin in lounge would be helpful"

  Reviewed by John5.0★Jul 2023

• "The cottage was everything we expected."

  Previous reviews were accurate and helped us make the most of the cottage and prepare for the parking. The cottage is beautiful, dog freindly, and our dogs loved it. It has everything you need, is well designed and well kept. Ideal for a couple with maybe one child, the pub and shop is a few.minutes walk,.and in the summer heat, the cottage keeps a perfectly cool temperature. Perfect for sleeping. Everything you need to know is explained in the booklets and the beach is a nice walk away. Parking at the beach is a bit dodgy, make sure you pay at the first 2 machines you see, it's designed to catch you out and pay a fine, I read many reviews including an action fraud investigation. Only improvements would be a slightly bigger TV , I felt.like I went back to the 80s, but everything we needed and could want was there.

  Reviewed by Thomas4.7★Jun 2023

• "Cozy cottage ."

  Very pleasant . Comfortable beds . Lovely walk down Sea lane to Kilve beach . Babbling streams , peacocks , pack of Shih tzu dogs, cows , sheep , rabbits made our daily dog walk down the lane a delight . Really beautiful . Only negatives parking space about small and washing up bowl under sink needs replacing .

  Reviewed by Alison4.7★Apr 2023

• "A lovely cottage, very comfortable and well equipped."

  The only negative was the bathroom that was freezing cold due to the window that doesn’t close properly and only the towel rail as heating. A shame the under floor heating doesn’t extend from the kitchen into the bathroom as that may help.

  Reviewed by Marylisa4.4★Feb 2023

• "We had a lovely stay, the cottage is spacious and has everything you need."

  We completely understood the need to lock the heating to a maximum temperature, however it would be a good idea to provide extra blankets for the bedroom to accompany that. We ended up using the duvet from the single room as well as the double one to stay warm at night.

  Thank you for your helpful feedback - much appreciated. There is a top quilt in the drawers on the landing for extra warmth, but we’ll take up your suggestion of buying some blankets (as well). Thank you - Jill. Property Owner

  Reviewed by Mary4.4★Oct 2022

• "No comment"

  Reviewed by Glenn2.2★Sep 2022

• "The property was lovely beautiful setting."

  Surrounding areas were beautiful too, lovely walks and a fantastic reaction down the lane. Downside was a problem with the toilet seat, which had been mentioned previously, my Husband mended it as best he could for our stay, but it really needs to be done properly. Owners were not close by but easy to contact.

  So glad that you enjoyed the cottage and area. Just to say that we sent someone to fix the toilet seat the same day that you let us know. If we had known when it broke - we could have fixed it straight away. Thanks for your review. Property Owner

  Reviewed by Allan4.1★Sep 2022

• "A few basic items in the welcome pack and in the kitchen in general would be appreciated."

  The parking bay is very tight, we have a van, so even more so for us! We think it's a little cheeky to include with 'an enclosed garden' in your search criteria, it's a courtyard. The area to the bathroom off the kitchen which is also the dining area is a little cramped and doesn't make for a nice eating area.

  I'm sorry to hear that the cottage is not to your taste and you are very welcome to express your views; however, on this occasion I feel that it is necessary for me to clarify a few points for those looking to come and stay:- The garden is enclosed and is advertised as so as this is important for most dog owners, and as advertised it is also a patio garden (ie mainly paving & no grass) - please see the photos. The 'parking bay' is around 15' long - plenty of room for any car (even a van!) The cottage was a workers' cottage (part of the East Quantoxhead Estate) and the dining area is small (and for many this is part of the charm). We've had five adults sitting round the dining table - now that was cramped! Property Owner

  Reviewed by Justine Beverley3.1★Sep 2022

• "The front door was impossible for me to lock I also found all the blolts on back and front doors difficult to open and close."

  Did not like position of table and chairs, especially if you wanted a celebration meal, between broomcupboard and toilet.

  Reviewed by Patricia3.4★Aug 2022

• "My partner and I stayed here with our two dogs and 10 month old daughter."

  The single bedroom was just big enough to fit our daughters travel cot in (it is a rather large travel cot) and the double bedroom is lovely and spacious. The cottage is a short walk away from Kilve beach which was lovely for the dogs. The bath plug doesn't hold water in and it slowly seeps away. This wasn't too much of an issue for us as by the time the water had dissapeared we had bathed our daughter anyway. The shower was lovely, really good pressure and suited us just fine. There's an alcove in the lounge to the right of the fireplace and if your dog likes a safe space likes ours do then it's ideal! There is also a door at the bottom of the stairs to prevent dogs/ little ones from being able to go up which was fab for us. We had a really lovely stay.

  Reviewed by Natasha4.4★Jul 2022

• "Beautiful cottage and beautiful little village."

  Bed was comfy, everything we needed provided in cottage. Absolutely loved our stay. The Hood Arms is 5 min walk and food/staff/pub was lovely. Mark, Maggi and Beau

  Reviewed by Margaret5.0★Jul 2022

• "We stayed for 5 days 2 adults and 2 dogs the cottage is really cosy and comfortable spotlessly clean kitchen is well equipped garden is mainly slabbed it's enclosed and safe for dogs and children garden furniture is in the shed and Easily available cottage location is quiet and peaceful there is a pub and shop at end of lane kilve beach is just down the lane we visited bridgewater Minehead Taunton dunster most of pubs and cafes are dog friendly we had some lovely food all staff really friendly a lot of the shops are also dog friendly we really enjoyed our holiday."

  Reviewed by Neil5.0★Jun 2022

• "A lovely cottage and great for walks."

  The only downside is the water issues.The bathroom sink and bath will not keep the water in . Plugs obviously don't fit too well. The kitchen sink hot tap is so slow it's better to keep boiling the kettle..uses more of their electricity. Not good at this time I would say. Other than that our stay was very relaxing .

  Reviewed by David4.7★May 2022

• "Very lovely small cottage where we had a lovely week."

  Ilovely walks for Dog in area but had to drive to main spots Like watchet and mine head. Blue anchor beach a favourite with mutt. Very clean and comfy apart From Single bed which was AppArantly not very comfortable. A clean comfortable (mostly) place quiet and relaxing. Thank you for Letting us use it.

  Glad you had a lovely week. The comfort of beds is such a personal thing. Both the beds have exactly the same mattress, and you found one to be comfy and the other not. The mattresses are 'medium' which apparently is the most commonly bought. Sorry it didn't work for you all. Property Owner

  Reviewed by Valerie4.4★Mar 2022

• "Had a great weekend cottage was nice only two thinks the toilet seat was broke which I mended and no bin bags"

  Glad to hear that you had a great weekend. Thank you for mending the toilet seat, and we’ll have it looked at to see why it broke. We’ll also remind the cleaners to leave a bin liner in the bin, they normally do, and there are spare bin liners in the cleaning cupboard. Property Owner

  Reviewed by Robert4.1★Feb 2022

• "We thoroughly enjoyed our stay."

  We had a rather unpleasant trip down but once in the cottage everything came right. If we were younger we would love to visit again but the distance from home was too far for us as we are both in our eighties.

  Reviewed by James5.0★Jan 2022

• "Beautiful property with everything you need for a break away from everything, pity the beach wasn’t what we expected for the dog walking but Dunster beach is only half an hour away and is perfect."

  The Hood Arms is great for food and the hospitality from the landlord and employees was second to none and highly recommended

  Reviewed by Nick4.7★Dec 2021

• "Lovely cottage, very comfortable, cosy and well equipped."

  Slept really well as quiet and bed very comfortable. Close to great pub restaurant so big bonus. One tiny thing that sounds petty but is important: when we arrived there was only the end of a toilet roll and shops were closed. If there had been three of us that would have been a problem.

  Reviewed by Julie5.0★Oct 2021

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