8 Streamside

39 Customer Reviews

• "This is one of around 60 ‘cabins’ at Stonerush Lakes."

  They’re all pretty similar but this one is below standard and needs refurbishment. Lower-than-average kitchen equipment, worn out mattress (resolved quickly by management company), mould over bedroom Velux and en-suite ceiling, mould on living room curtains. No seats for outdoor table and the decking is reduced in size from what’s on the photos. There’s no longer a side section to it. The sofas are very uncomfortable and also need replacing. Septic tank odour at entrance is unpleasant. Steps leading to entrance were slippery and need re-surfacing.

  Reviewed by Matt1.6★Oct 2024

• "Really lovely stay, everything perfect!"

  Thank you so much for sharing this beautiful location and lodge :) Won’t be our last!!

  Thank you for the feedback Madeleine, we are so pleased you had such a lovely time staying with us!! We really do hope to be able to welcome you back to our beautiful resorts soon. Best wishes, The Guest Services Team Property Owner

  Reviewed by Madeleine5.0★Jul 2024

• "Fabulous break in a idillic setting."

  The hot tub was just perfect to unwind weary bones and destress busy minds. It was pretty cold walking from the hot tub back to the lodge though, as although there were dressing gowns supplied (nice touch by the way), there was nowhere to hang them. Additionally, we didn’t want the rain to stop us using the hot tub (inevitably there will always be rain!), so some sort of cover would have been perfect. We will definitely be back, the serenity and opportunity to completely disconnect with the treadmill of everyday life was priceless. Thank you

  I am truly happy to hear that you enjoyed a totally tranquil and chilled stay at 8 Streamside, allowing you to decompress totally! Thank you so much for leaving us your experiences and also for your suggestions regarding hooks by the hot tub and a roof, I will pass these on to the relevant team. I look forward to being able to welcome you back to see us again soon! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Sarah4.7★Jul 2024

• "Sally and the team couldn’t do enough for you, they were truly lovely people."

  The lodge we stayed in was a little tired but more than adequate. The location however was perfect, so secluded. I would definitely book again

  I am delighted to hear that you hope to come back to see us again in the future Natasha and that you enjoyed a peaceful and chilled stay at 8 Streamside! Thank you so much for leaving us your thoughts. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Natasha5.0★Jun 2024

• "The lodge was just like going into a tree house, prefect placing for a quiet get ..."

  The lodge was just like going into a tree house, prefect placing for a quiet get away, it was nice to be in with the wild life, some areas of the Lodge are getting a bit worn now, it just needs some care and attention in places, but say that the beds are well comfy and our stay was just what we needed, thank you so much x

  Thank you so much for leaving us your thoughts Sarah, I'm happy to hear that you enjoyed a peaceful and relaxing stay at 8 Streamside! Thank you for letting us know that the lodge needs a little attention, I will make sure this suggestion is passed to the appropriate person. I hope despite the signs of wear, you would come back to stay with us again in the future. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Sarah4.7★Aug 2023

• "Had a fabulous stay at stonerush lakes."

  This is the second time we have stayed here and was not disappointed. The cabins are beautiful and comfy . Very well equipped. The reception is very helpful, Fiona was great with us. Fabulous location. Already looking into booking again next year.

  I am delighted you enjoyed your return visit to Stonerush Lakes and loved staying at 8 Streamside, Lindsay. Thank you so much for sharing your thoughts and experiences with us. I can't wait to welcome you back again next year. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Lindsay4.7★Jul 2023

• "Brilliant location within the site - end lodge with decking in the trees above stream and good distance from other lodges, giving alot of privacy."

  Hot tub superb and maintained daily. On site eatery excellent including good range of vegan options. Will definately return.

  Thank you so much for your wonderful feedback Ginette, I an truly happy to hear how much you enjoyed your stay at 8 Streamside and that you were able to visit the restaurant at the Old Mill and make full use of the gorgeous hot tub! Please hurry back! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Ginette5.0★Jun 2023

• "Relaxing place to call home for a week Everything we needed great places yo visit weather brilliant"

  I am delighted to hear that you had a peaceful and relaxing stay at 8 Streamside and you were able to take full advantage of the beautiful weather to explore the surrounding area! I hope you will be back to see us soon! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Linda5.0★Jun 2023

• "A lovely location and we will return but again (same last year) the cleanliness of the lodges on this site is not great."

  The essentials are fine I.e. bedding and bathroom but the kitchen felt grubby, dust and cobwebs and the floor a bit sticky!

  Thank you for leaving us your thoughts Siobhan, we really do appreciate your feedback. I am so sorry you had issues with the cleanliness of your lodge again this year, I have passed all your comments on to our external housekeeping team, so that these problems are rectified. I am really happy to hear that despite your findings, you will come back and stay with us again. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Siobhan2.8★May 2023

• "Overall nice lodge, mostly clean and well kept."

  En-suite could do with a deep clean though. Secluded position at end of Hedgerows. Everything as it should be but would have appreciated a couple of extra blankets- as it was a chilly Easter. Dishwasher went wonky but site maintenance fixed it very quickly. Spa pool well maintained.

  Thank you for leaving us your thoughts Debra, we really do appreciate you taking the time to do so. I'm happy to hear that you enjoyed a peaceful and relaxing stay, despite the issues you encountered. I'm so sorry that I was not aware that you would have liked a couple of extra blankets, if I had known I would have made sure that some were provided for you. I also apologise once more for the dishwasher problem and the below standard cleaning of your en-suite. I truly hope you will return to visit us again soon. I have passed on your lovely comment about the hot tub to the spa team for you, as I know they will be pleased. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Debra4.1★Apr 2023

• "Lovely, cosy, well-equipped lodge in a great location with several lovely places to visit within a few miles."

  We were unlucky with the weather and the pub on site being closed was disappointing as it looked lovely, but we very much enjoyed our stay and will be looking to return in the summer months. The facilities team were extremely attentive and quick to respond to our email queries. Thank you for a lovely stay!

  I'm so thrilled to hear that you had a wonderful stay at 8 Streamside despite the appalling weather we had during your visit! Once again I'm so sorry that you were unable to use the facilities at the site. I hope when you come back to stay with us again, you come in to experience our newly refurbished bar and restaurant. We look forward to seeing you! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Helen3.8★Mar 2023

• "Really enjoyed our stay in the lodge."

  Everything you needed was catered for and the lodge is tucked out the way at the end of the row so privacy was excellent. The beds are really comfy and the hot tub was lovely on an evening. I would definitely recommend staying here, you will not regret it.

  Thank you for your feedback and delighted to hear you would recommend staying here Property Owner

  Reviewed by Chris4.7★Oct 2022

• "TV screen covered in dust, work surfaces a bit sticky Some of the plates a bit ..."

  TV screen covered in dust, work surfaces a bit sticky Some of the plates a bit dirty should be checked before next booking arrives But otherwise clean, showers really powerful enjoyed the use of the hot tub

  Thank you for taking the time to leave your feedback we will pass these across to our cleaning team. We are glad you enjoyed the lodge and hot tub overall. Property Owner

  Reviewed by Linda4.1★Sep 2022

• "We had a great time here, the lodge was the one on the end of a row, felt like you were in a treehouse with the trees outside the decking."

  We arrived early and decided to have a drink in the bar, sat outside on the decking overlooking the pond, very peaceful and lucky for us the sun was out and we had some ducklings come around the pond to watch. We headed down to the lodge after this, easy access to the lodge and was pleasantly surprised with the size once inside of the lodge.bedrooms were roomy, very soft mattresses. We ordered some food for collection, this was done via email as there is no phone signal at all, WiFi was great though, so phone calls home done via WiFi. Side note, the burger was the best I've had for some time,highly recommend getting this. The menu for the rest of the week wasn't to our liking, alot of fish, but we were out and about anyway. So much to see on the doorstep with walks. The rescue / zoo was a good day out. The lost gardens of heligan is a must see. Back to the lodge. Unfortunately there was quite alot of marks on the floor, walls and cupboards. There was a black mildew around the kitchen sink, not the best design of sink, But must stress this did not detract from our stay, we had a great time. The hot tub was great to relax in after being out all day, a bit too hot on first day but was sorted straight away on asking maintenence the next morning. Will definitely be booking in the future.

  Thank you for such a good review we are glad you enjoyed every aspect of your stay from arrival at the Old Mill Bar and Restaurant through to visiting some of the places that Cornwall has to offer. We are glad you would definitely book again and look forward to welcoming you back. Property Owner

  Reviewed by Jill4.7★Jun 2022

• "Firstly we would like to say that the setting and site is absolutely lovely and peaceful and that the lodge generally is very nice and also well equipped."

  Sadly however, what could have been a fantastic 4 night break was let down by what appeared to be a total lack of attention to detail. One of the key factors for us in choosing a lodge is a hot tub. Unfortunately we were met with a virtually cold tub and after several visits to reception the matter was finally sorted such that it was just under 24 hours after our arrival that the hot tub became usable meaning that this key facility was absent for 25% of our stay. The cleanliness was not as good as we have seen at other lodge sites we have stayed at. Much of the cutlery was dirty and had to be rewashed, the kitchen surfaces were very sticky and it seemed the cleaners had done very little cleaning - they had even failed to see a pair of socks lying in the middle of the bedroom floor!! The foam cushions on the outside seating had all been left out in the rain and were therefore totally unusable so, in conjunction with the hot tub issue, this meant that our outdoor space was basically unusable for much of the time which was extremely disappointing.This was reported shortly after arrival but we were told nothing could be done. The plug in the ensuite bathroom wash basin wouldn't stay down rendering it useless. It was reported but never fixed. On more subjective matters, which are preferences and observations rather than complaints, we found the mattress on the double bed to be very uncomfortable. We can see from previous feedbacks that this has been mentioned before but seemingly never addressed. The main bedroom also has a skylight with a blind that seemed to be stuck part way across (and beyond reach) that meant that by about 5 am the bedroom was drenched in daylight making sleep very difficult. Finally the site reception never seems to be open at the advertised times - a complaint echoed by several other people queuing outside at the same time as us and when we phoned the number given it remained unanswered which was very frustrating.

  We would like to thank you for taking the time in leaving your comments, we will look in to the points raised and will ensure the cleanliness does improve. We will look into the mattress it is always difficult as personal preference is not always the same for all. There is a storage box to the rear of the lodge for the outdoor cushions. We do have regular hours for the Reception but sometimes they may be called away to assist with urgent matters. Thank you once again. Property Owner

  Reviewed by Ian2.5★Jun 2022

• "We really enjoyed our stay - so much so that we are now considering buying a lodge at Stonerush lakes."

  It was a little disappointing that the takeaway service was not available at the Mill restaurant (but I realise that is temporary and normal service will be resumed soon). I would also recommend that a dust pan and brush and oven gloves are provided at the lodge.

  We are glad you really enjoyed your stay and would consider owning your own lodge. The Takeaway is now up and running. Dustpan and oven mitt have also been put in the accommodation. Property Owner

  Reviewed by Robert4.7★Apr 2022

• "The property and location is absolutely amazing!"

  Waking up every morning to the sound of the stream outside was wonderful. Only thing we would suggest is maybe get some lights put outside for the decking

  We agree the location is amazing and thank you for your fantastic comments. It is much appreciated when we receive positive feedback makes everything worthwhile. Thank you Property Owner

  Reviewed by Jacob5.0★Mar 2022

• "This is the 3 rd time we’ve stayed in 8 Streamside and as always we absolutely loved it."

  It’s so cosy, private and just perfect! Utility’s are enough we have everything we need to lock ourselves away for a long weekend! Until the next time (which will be some time soon) Thanks for helping us to create more lovely memories ❤️

  We are glad you enjoyed your third stay with us and are creating lovely memories, we hope to welcome you back again soon. Many thanks Property Owner

  Reviewed by Ben5.0★Jan 2022

• "We enjoyed our stay a lot."

  The place is comfortable and very well equipped with every need considered. A couple of observations: 1. The front door could do with a blind/screen for nighttime privacy 2. The oven appears to struggle with reaching the indicated temperatures - cooking was far slower than expected Also Feedback onn Sykes - the departure warning arrived 26 hours before we planned to leave throwing us into early morning panic about an incorrect booking. the ideal timing would be 16 hours

  Thank you for your feedback points. Apologies for the early feedback request, there was a technical error. We hope to see you again. Property Owner

  Reviewed by Andrew3.8★Dec 2021

• "Lovely lodge in a quiet location, lovely to have the log burner and the hot tub."

  There are a couple of things that let the lodge down which is just a bit of upkeep really, some damage to the wood on the veranda and some places within the lodge . The standard of cleanliness was not good enough , we found a clump of hair on the tiles in the bathroom which showed the tiles had not been cleaned before we arrived and the windows had lots of dirty marks on them If these things were rectified I would give it 10 out of 10

  Thank you for your feedback we will pass them on to our housekeeping and maintenance team and ensure standards are raised in the future. We hope you would return again. Property Owner

  Reviewed by Karen3.1★Dec 2021

• "We did not use the facilities on sight but the cabin was amazing."

  The hot tub was lovely. When we arrived it was too hot however this was sorted the next day. The cabin itself was clean and well maintained.

  Reviewed by Gemma4.4★Oct 2021

• "The location was perfect and the lodge and deck area with hot tub were great."

  Beautiful walks and loads of wildlife. Restaurant was first class. Only problem was with the cleaning of the property prior to our arrival. Fingerprints all over the gloss kitchen units so hadn’t been cleaned which considering the current COVID-19 situation was a bit worrying. Sink push plugs were full of sludge which backed up into the sink. There was food dried onto the bedding in all 3 beds too. Reception/restaurant didn’t andswer the phone and were closed at times when it said open. The shower also backed up and over spilled, it hadn’t been cleaned well either. These are however small issues although I did expect higher standard of cleaning.

  Reviewed by Kevin3.8★Jul 2021

• "We had a really nice holiday and the position of the lodge is amazing with the squirrels and the deer and listening to the owl and watching the bats it was a lovely lovely time."

  The only downside is the sofas are extremely uncomfortable and almost unusable as they are so soft and the back of the sofa is so far from the front that we spent the whole week sitting in deck chairs with pillows behind us so really that was very much a negative to both of us.

  Reviewed by Roy4.1★Apr 2021

• "We really enjoyed our stay especially the hot tub"

  Reviewed by Kathy4.7★Dec 2020

• "We had an awesome week in this gorgeous lodge at Stonerush Lakes, we felt very secluded and relaxed and enjoyed being up close with nature."

  We particularly liked the fact our outward view was unspoilt and we felt a million miles from anyone else. We were slightly disappointed with the cleanliness in a few places, the oven was in need of a deep clean and the shower head In the ensuite was black with mould. We also feel the cladding around the decking requires some attention as it's rotting and exposes the workings of the hottub, spoiling the overall appearance of the cabin. All this said, in no way did it ruin our experience in anyway, we had a great time and we would definately book to go again.

  Reviewed by Ben4.4★Oct 2020

• "It was a really lovely lodge and perfect for a relaxation break."

  It was well equipped and clean and nice quality - fluffy towels etc. Only a couple of negatives, the bed really squeaked and there were no options for public transport so had to drive everywhere for the site. Would go again though if needed to completely chill out.

  Reviewed by Clare4.7★Oct 2020

• "Beautiful lodge with lovely views and very secluded."

  Some of the glasses were a bit mucky on arrive however looked like dishwasher marks. The site itself is lovely and feels safe,although the entrance gate was never locked. The hot tub was fantastic and would book again just for that. The master bedroom pillows and mattress however need replacing as they are shocking to sleep on. However the ones in the spare room are perfect. The shower in the family bathroom is fantastic but the shower does leak as the seal on the glass isn’t firm. The shower in the en-suite just sprayed everywhere. Everything considered however this lodge was lovely and we would return.

  Reviewed by Joshua4.7★Sep 2020

• "The listing suggests the property has WiFi at one point but then says it doesn’t later on in the listing."

  I contacted Sykes to get clarification twice, but received no reply. In comparison to another property I’ve stayed at on the same site (Stonerush Lakes), this one is poorly equipped. A collection of mismatched crockery and glassware, very limited kitchen utensils, which I found still caked with food in the drawer. The dishwasher doesn’t work properly - dishwasher tablets don’t dissolve when you put them in the tablet drawer. It only works when you put the tablet in the cutlery rack. The pillows in the main bedroom are paper thin and the mattress is so soft, I think the springs have gone. It was incredibly uncomfortable. The setting itself is wonderful. Almost nested in the trees, with squirrels, birds and even a resident owl. I’d recommend the site, but not this particular property. It looks like it’s one of the earlier ones and needs some love and investment to freshen it up.

  Reviewed by Matt1.9★Sep 2020

• "Lodges very nicely spaced out making them very private."

  Ideal base from which to explore. Eatery on site much appreciated.

  Reviewed by David5.0★Sep 2020

• "We enjoyed the privacy and peacefulness of the location."

  Could hear the stream babbling along whilst watching the bats flying around, we enjoyed listening to the frogs and owls. It was like being in the treetops. Will be back.

  Reviewed by Angela5.0★Sep 2020

• "The lodge is very private but it's very dark because of the trees if a little of ..."

  The lodge is very private but it's very dark because of the trees if a little of the tops could be trimmed to let the sun though it would make it perfect ,you get everything you need ,very much enjoyed our stay

  Reviewed by Clive5.0★Jul 2020

• "A perfect and idyllic location."

  Reviewed by Elena5.0★Dec 2019

• "Great location and lodge."

  I was however disappointed to find that the washing machine still had not been repaired or replaced and is mentioned in earlier reviews. The shower trap in the en-suite vents drain smells into the lodge if the shower is not ran at least once a day. The double mattress needs replacing as there is a lumpy dip on one side. There is no WiFi as advertised. General cleaning shows a lack of attention and would be nice to have a mid week clean and some fresh towels. We did not feel welcomed at the old mill, it felt like she did not want us there. These in my opinion are some minor points that would make this an amazing location and lodge please start reading your reviews!!!!!! All in all we had a great holiday.

  Reviewed by Lee2.8★Jul 2019

• "Absolutely stunning location cosey lodge, leaving us feeling relaxed and secluded - just what we needed!"

  The lodge itself is perfect for s couple and there are plenty of beautiful beaches within driving distance. The restaurant on site serves delicious food and overlooks a small lake. Staff are really friendly. Only downside is there's no WiFi or phone signal at Streamside as advertised. We had to leave the site for phone signal but could pick up WiFi at the restaurant. It didn't bother us and was s nice change but we were initially expecting a connection as it was advertised. The washing machine wouldn't drain so couldn't wash clothes, this had previously been reported by a guest but it hadn't been fixed. Lodge could do with a few more cooking utensils and equipment. Had such a good time and already looking at when we could come back again!

  Reviewed by Lisa4.4★Jun 2019

• "Amazing cosy lodge, fabulous food in the restaurant"

  Reviewed by Amy-leigh5.0★Jun 2019

• "1. Dirty washing up left in dishwasher."

  2.Broken washing machine full of stale water. (Reported on day two but not fixed as promised) 3.Dirty chopping board smeared with jam. 4.Dirty/greasy grill pan. 5. Heavily stained mugs. 6.Very dirty, dishevilled patio and patio furniture. 7. No WiFi in lodge as advertised. 8. Broken uplighter. 9. No oven gloves. 10. No instruction books for oven,washing machine or dishwasher. 11.previous three guests feedback forms in accommodation with email details/names etc. 12. Unable to contact Flint management company as only given phone numbers and no mobile signal at site. All the above complaints relayed to reception at Stonerush on second day of holiday as unable to phone management company. General cleanliness ok but an unacceptable lack of attention to detail.

  Reviewed by Steve2.8★May 2019

• "Had a fabulous weekend will definitely be back Only down side lodge opposite arrived early Saturday morning woke us up, had 3 cars and took our parking space then made lots of noise."

  Reviewed by Lorraine5.0★May 2019

• "We didn’t want to leave and will go back at he next available opportunity!"

  Reviewed by Stephen5.0★Mar 2019

• "Very quiet and relaxing holiday."

  No phone signal anywhere, so if you can't live without your mobile this is not the place for you.

  Reviewed by Heather4.4★Jan 2019

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