East Firwood

36 Customer Reviews

• "This is a great place, easy access to the entire isle and beyond."

  The house has amazing views which is an enhancing feature, the facilities are also great with everything we needed to have a lovely stay. An area that could be considered is the living room furniture, these are a mix of a low back sofa and sofa bed which has lost most of its comfort. As this is the only lounge area the seats are uncomfortable and difficult to sit on after a long day exploring. The use of the abundant cushions helped but the sofa bed offered little comfort or stability even with cushions. Also this is a property seeking to accommodate up to 10 people which could be considered if new lounge furniture is considered. This was a beautiful place on a beautiful island, and we thank the owners for letting us share this property. Our comments are not negative but constructive and hopefully that’s how they will be taken. Thanks again.

  Dear James, Thank you for your feedback: much appreciated. I will be back at the house in October. So I will certainly check out what you have reported. The bottom line is that we want the guests to enjoy the house. As far as I know the bed sofa in the front room has never been used as a bed. There are 5 double rooms for sleeping. Best regards Dave Property Owner

  Reviewed by James4.1★Aug 2024

• "I felt it was expensive but just basic one toilet roll per toilet no sugar if ..."

  I felt it was expensive but just basic one toilet roll per toilet no sugar if you had put milk in fridge a packet of shortbread tea bags snd coffee That would be a nice gesture

  Good to have had you back. We don’t set the price, and I believe that for such a property we are at the lower end of the scale. Financially, actually, we are having second thoughts especially following on from the COVID protocols, new regulations and increased energy tariffs. East Firwood is not a hotel. Hope that you, nevertheless, enjoyed your sojourn on Bute. Best regards. Property Owner

  Reviewed by Kathleen2.8★Jul 2024

• "Stunning location and could be a stunning venue/accommodation."

  Decor dated and damaged in places, furnished with second hand and worn furniture, main settee had no cushioning and was uncomfortable. Upstairs shower tray wouldn't drain, only used once and had to shower downstairs for remainder of week. Slight smell of damp/fusty particularly in wardrobe and downstairs bed rooms (not used, kept clothes in case). Left house cleaner that what we found, on arrival. Foodstuffs/sauces on tray on kitchen out of date. All said a peaceful week relaxing week (Have photos if requested)

  Dear Phil, Thank you for your message. Some of these issues I will endeavour to resolve asap. In October, I shall be back in GB and will go through the house. Most years I manage to get over once. Decor: after 3 years of letting, maybe time to consider redecorating. Things get used and bumped, and not everyone takes as much care if it’s not theirs. Damage is not intentional: just a fact of life. Furniture: the furniture is either original pieces or new. The front room settee was new. I apologise if it no longer comfortable. I was not aware of this. Shower tray: must have this dealt with immediately. Due to the inconvenience you could have contacted me, and or the house service, to have the drain unblocked. Wardrobes: fusty smell, must have them refreshed now. No one else has mentioned this before. That does not make a good impression. I will instruct the house service to do a deep clean on them. Cleanliness: I am surprised to hear that you were disappointed. Most guests praise how they find the house. Foodstuffs: due to the consequences of Covid, no food should be left behind. I will instruct the house service to remove anything they find that is left behind. I shall also request guests to try and ensure not to leave anything behind. Once again, thank you for your feedback. Much appreciated. Best regards Dave Happy that you, nevertheless, were able to relax in my home. Property Owner

  Reviewed by Phil3.1★Jun 2024

• "Beautiful aspect with stunning views."

  Very comfortable accommodation with a nice big kitchen. The only niggles were that the door knob of the front door was difficult to turn and we had difficulty closing a window but the owner was immediately helpful when we contacted him. We would thoroughly recommend this property and would be happy to return one day.

  Very happy that you enjoyed the house. Property Owner

  Reviewed by Alison4.7★May 2024

• "The house was great for a big family , climbing the hill every day was hard even for the young members of family."

  There was everything you could want in the kitchen. I will say, The maintenance/Cleaning was disappointing The hoover would not pick up , there was no floor brush , I bought one to brush everywhere. The Iron was not great, had to clean, couldn’t get marks off. The pillows are stained in every room A couple of mattresses are stained The extractor filters were disgusting, I had to scrub them. Maintenance company Howarts need checking more. Thank you Mary McKenzie

  Dear Mary and John, Thank you for your detailed message. I depend upon such feedback since I do not live in Britain and rarely get back, so I cannot judge what condition the house and fittings are in. I will discuss these issues with the house service. Some things obviously need servicing, and some things seem to have been damaged, soiled or lost. We bought complete new bedding sets about half a year ago and are quite anxious about what you found. I will enquire about the laundry procedures. Must admit that I did not think about having the extractor filters cleaned. I will make a note about this and incorporate having them checked periodically. Hope that you, nevertheless, enjoyed your stay. Best regards Dave Property Owner

  Reviewed by John3.1★May 2024

• "We immediately fell in love with the beautiful Victorian house, which was even more beautiful than the photos had showed us."

  It had lots of space was so cozy and comfortable, with lovely sofas in the living room, where we could enjoy the fantastic view over the water and the mountains that disappeared in mystic grey or appeared in beautiful pastel shades depending on the weather. The wonderful beds with crisp bedding, the comfortable down duvets and the generous pile of towels gave us a luxurious hotel feeling. We made extensive use of the very well-equipped kitchen and on rainy days we lit the wood stove there, wood was for sale in the Coop. In the kitchen we were only missing extra dishcloths and tea towels and some matching glasses. The wine glasses did not fit well in the dishwasher, they were better washed by hand, we noticed when one glass came out broken. The garden must be lovely when the weather is nice, and through the gate at the back you walk via a beautiful forest path to the village. The island is so lovely, and there are beautiful walks to take. The house is a 15 minute walk from the ferry and shops in Rothesay. A car is not really necessary. We highly recommend this house for an unforgettable holiday.

  Hartelijk dank Property Owner

  Reviewed by Arjen5.0★Apr 2024

• "East Firwood is absolutely lovely, a beautiful home from home with the most amazing views."

  The facilities were great and we were very comfortable

  Very glad you enjoyed your stay. Property Owner

  Reviewed by Sarah5.0★Mar 2024

• "Very comfortable and well equipped property with amazing views"

  Thanks for your feedback. Would you be willing to give me some more information on how you think your experience there could have been improved? Best regards Dave Property Owner

  Reviewed by Michael4.7★Feb 2024

• "Lovely property with modern kitchen, very comfortable accommodation and situation; close to town centre but rural feel and stunning views."

  Reviewed by Alan3.8★Dec 2023

• "Wonderful view, house perfect for our 4 generations of family and a dog !"

  All large rooms, very nicely decorated and furnished, very comfortable.

  Very glad that you enjoyed your stay. Property Owner

  Reviewed by Alison5.0★Oct 2023

• "Fabbo views from the front of the house and garden, though the latter would benefit from some better furniture."

  Garden very shaded even on sunny days and the monkey puzzle tree will scrape your roof box as you come up the drive. The double bed in the master bedroom was broken, with at least half the slats on the left hand side dislocated at the centre. If I had a stronger back and were I not supposed to be on holiday, I would have fixed this (the mattress is heavy). As it was, only one could sleep on this bed on its right hand side. This is a major failing, since two previous lots of guests reported the same problem during previous months in the house log book, to no avail. Additionally, the blind pulleys constantly break and have to be reconnected - another issue for virtually all previous guests which has gone unattended to. The other major gripe is the get out by 10 with all the beds stripped condition - providing for a stressful start to a day with a 450 mile drive home ahead of us. Surely 11 wouldn't be asking too much?

  I have fixed the bed. There have been several incidences where the blind cords have become detached. I personally have not had an issue with them, but the fact that there have been repeated problems is cause for concern. I will monitor this. Regarding the vacating time, I don’t have any say in this. What I might recommend is for the guest to contact Patricia and try and reach an agreement. As you can imagine Saturday, being changeover, is a busy day for them. With some weekends most likely busier than others which will dictate their schedule. Worth enquiring though. monkey puzzle branches cut back. Property Owner

  Reviewed by Terry3.1★Sep 2023

• "A stunning semi-detached property."

  Better than the photos. The house is extremely clean and well equipped. Luxury accommodation in a gorgeous house with high ceilings and Victorian appointments. The views over the sea and island are amazing. Ample space for our group of 6. Take eye masks as blinds are quite transparent if you are someone who needs a dark room. Good base to see all the island has to offer.

  Glad that you enjoyed your stay. Property Owner

  Reviewed by Sethina5.0★Jul 2023

• "I love Rothesay and East Firwood was the perfect place to stay I told my grown ..."

  I love Rothesay and East Firwood was the perfect place to stay I told my grown up kid’s & grandkids they loved it so hopefully we’ll all be back nest year Kath Friel

  Very pleased to hear that you enjoyed your stay. Property Owner

  Reviewed by Kathleen5.0★Jul 2023

• "What a beautiful place to enjoy our break - the view was something amazing."

  From the morning to night ever changing colours around the hills and sea. Beds were super comfortable and the whole house just so full of character. The surrounding woodland and hilltop location provided much needed privacy and break from our busy lives. Thank you for having us!

  Glad to hear that you enjoyed your stay. Property Owner

  Reviewed by Vilhelmiina4.7★Jun 2023

• "Outstanding in every way."

  Thank you.

  Very pleased to hear that you enjoyed your stay. Property Owner

  Reviewed by M5.0★Apr 2023

• "Lovely large home within beautiful grounds and direct access into the woods behind."

  Kitchen a dream for any cook. Linens are of an excellent standard. View spectacular

  Thanks. Good to know that you enjoyed your stay. Property Owner

  Reviewed by Gina5.0★Apr 2023

• "Owner accommodated a very last minute, next day arrival!"

  Despite the late notice, we found the house fully prepared for our arrival. We loved our 4 nights in this property. Lots of space, was beautifully warm, loved the under floor heating! Beds were very comfortable. Perfect location to explore the Isle of Bute. Wonderful to return to this beautiful house, with its spectacular views, after a full days walking and exploring! Definitely planning a return trip!

  Thank you for your visit. Pleased to know that you had a good time. Property Owner

  Reviewed by Louise5.0★Apr 2023

• "Gorgeous house with a spectacular view."

  Fantastic big spaces perfect for our family group. Two beautiful deer spotted in the garden to. East firwood was decorated beautifully and the beds and bedding were luxurious, we had 2 great restful nights here. We would definitely recommend a visit and will certainly be booking here again for future visits to Rothesay.

  Thanks so much. Property Owner

  Reviewed by Elaine5.0★Mar 2023

• "Absolutely beautiful house."

  We had a wonderful stay. Stunning views, extremely comfortable house. Perfect for the dogs. We'll definitely be back

  Reviewed by Erika5.0★Mar 2023

• "We would highly recommend East Firwood, its a large very well equipped home with a commanding view over Rothesay Bay."

  The host was most helpful and easy to contact. This was our second stay and we have booked to return again in 2024.

  Reviewed by Nigel5.0★Jan 2023

• "Booked this for the second year running."

  Excellent again. Had a wee problem on check in but the maintenance team / owner were very responsive. Driveway has been redone and access up the hill and parking is a lot better. Firmly recommended without hesitation.

  Reviewed by James5.0★Oct 2022

• "East firwood was well equipped and accurately described on the Internet."

  Comfy beds, walks straight from the property and amazing views from the windows. Bute is a lovely island and the small ferry from the North takes you in to some very dramatic scenery with Pucks Glenn well worth a visit. Will definitely recommend to friends and family.

  Reviewed by Carl5.0★Oct 2022

• "Second time we’ve used the property and as happy as last time."

  The location is perfect and the views never failed to amaze us. Disappointed with the outside the drive was too hard to drive up, even in our 4x4 it really does need improving and the fact that it could do with an outside seating area. The outside does not compare to the high quality interior at all.

  We are in the process of obtaining quotes for resurfacing options. Thanks for your feedback. Property Owner

  Reviewed by Esther4.7★May 2022

• "We have stayed at this property before and it is beautiful and peaceful to holiday in."

  The property itself is perfect and feels like home from home. Even my two Springadors love it. However, my main grouch relates to the drive leading up to the property which is not only very steep but is undulating and incredibly bumpy. It needs resurfaced otherwise I may not be back in Rothesay.

  Dear Edward, Thanks for your message. For your information we are in the process of obtaining quotes to tarmac the drive. Best Dave Property Owner

  Reviewed by Edward4.7★May 2022

• "A spacious and well equipped property with stunning views over Rothesay Bay."

  Perhaps the listing should mention feather bedding since many people, like we do, have allergies and so visitors could take their own bedding. A fantastic holiday. We all enjoyed staying here and would highly recommend it.

  Thanks. We have amended the property description to include the feather bedding. Dave Property Owner

  Reviewed by Angus4.7★Apr 2022

• "This is a great property overlooking Rothesay Bay."

  Well equipped, clean and a great base for exploring Bute.

  Reviewed by Nigel5.0★Jan 2022

• "What a fantastic holiday we enjoyed in a lovely house in a beautiful setting."

  Everything we needed and even woods just out the back gate for dogs and children. The home is so well equipped. Ticked all our boxes and will definitely stay again.

  Reviewed by Emma5.0★Oct 2021

• "The service from Sykes was excellent and East Firwood Lodge was a stunning house in a fabulous location."

  The beds and bedding were extremely comfortable and the shower room and bathroom were high spec. as was the kitchen. There were, however, a few minor improvements which would have enhanced our stay, some of which had been mentioned by previous visitors: * there was only one set of knives and forks for 8 people ( we bought spares at a local charity shop) * the double ovens were excellent but we missed having a microwave for general defrosting and quick reheating * only 4 toilet rolls were provided for 7 of us * we had a few glitches with the central heating going off and it wasn’t straightforward to work it * the views from this beautiful lodge are magnificent and the woodland garden was gorgeous and very well maintained with quick access from the rear to woodland walks into town are further along the island. Many of the original features in the Lodge made it a very special place to stay * the house is very dog friendly and “lived-in” enough for us not to worry about our dog being there * access for a disabled member of our party was good and the downstairs of the house was easy for to negotiate * we would be happy to book this place again and will recommend it to friends- great for a large group of people to get together but also have their own space. Thankyou for a lovely break.

  Reviewed by Linda4.4★Sep 2021

• "The position of the house snd it’s views; being able to walk out onto a lane ..."

  The position of the house snd it’s views; being able to walk out onto a lane through the woods right out of the back door; well-equipped

  Reviewed by Frances5.0★Sep 2021

• "A beautiful house with amazing views."

  Maintained to a really high standard. The owner and housekeeper went out of their way to ensure our stay went ahead despite complications in the days beforehand. Ideally located within walking distance of shops, cafes and beaches. A beautiful island with so much to do. The only thing we noticed was that there was no microwave which would be useful but this is only a tiny thing, we would happily return.

  Reviewed by Rebecca4.7★Aug 2021

• "This is a beautiful property in a lovely location and within walking distance of the town itself."

  We certainly will be back. Three small issues : 1 . It would benefit from a microwave. Most modern properties have them. 2. Lack of small convenience bins in the bedrooms. 3. The track up is both pebbly and undulating and would benefit from being re-done.

  Reviewed by Edward4.7★Jun 2021

• "We didn’t want for anything during our stay."

  Everything was well considered and provided for from generous wood bundles for the fire to an immaculately stocked kitchen. The small details really do make a difference. Also the woodland immediately out of the back garden with direct access is stunning. With thanks

  Reviewed by Jane5.0★Oct 2020

• "Lovely house in a delightful wooded garden."

  Very secluded. Spacious property, recently renovated, with one excellent bathroom upstairs and a toilet/shower room on ground floor. Large, well equipped kitchen with wood burner. Underfloor heating in kitchen and bathrooms - radiators elsewhere. Has stunning view across Rothesay Bay towards Loch Striven and the Kyles of Bute. Very close to pier and town centre. On arrival, the house was spotlessly clean and pleasantly warm. Highly recommended.

  Reviewed by Allan5.0★Oct 2020

• "We really enjoyed our stay at East Firwood."

  The setting was beautiful and we embraced the peace and quiet to spend quality time in Scotland. The house, albeit listed as a detached which is isn’t, was lovely and very welcoming. The main room and kitchen were our favourite to spend time in. The only thing I’d raise is that we found some of the furnishings were a bit old or in some cases broken such as door handles etc. We were interested to note that previous tenants had mentioned similar issues so it’s obviously been an issue for a while. It would be of benefit to the owners benefit to take note. However we’d happily come back again.

  Reviewed by Ian4.7★Sep 2020

• "Great house."

  Wonderful views. Access up the hill a bit of an issue. Only real problem was the luxury feather bedding was wonderful for everyone except the person with asthma. Some kind of flag at booking would be helpful

  Reviewed by Anne4.4★Sep 2020

• "East Firwood is a beautifully restored Victorian Villa with fantastic views from Rothesay to Cowall, you can watch the ferry coming and going but it is also very private and quite being up the hill from the main road and at the end of the road."

  It is possible to walk into Rothesay from the house but be warned the road and driveway are a steep walk back. Very well equipped, we had everything we needed. Bute as lovely, fairly easy walking and lots of nature and archaeological interest.

  Reviewed by Doug5.0★Sep 2020

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