The Hoist

53 Customer Reviews

• "We were very pleased with this modern apartment in the centre of Ely."

  It had everything we needed - plus a few extras - and it was very comfortable. It was brilliant being in the centre of this fascinating city with lots of interesting shops and good pubs. My husband got the train into Cambridge to wander round rather fighting with the traffic there. We recommend The Hoist highly for people who like to be "close to the action"!

  Reviewed by Jane5.0★Oct 2024

• "Lovely week away in this very well appointed property."

  It's right next to the main street in Ely so you've got easy access to shops, restaurants etc. Lots of things to see and do within a short distance-we visited the cathedral as it was free entry for the weekend and I highly recommend it along with the stained glass museum which is located inside. Station is a short walk, we did a day trip to Cambridge on the train. Lovely welcome pack and it was nice having the owner meet us at the property to show us around. Only slight negative is not being able to arrive before 5 means you do hit a lot of traffic.

  Reviewed by Clare5.0★Oct 2024

• "Excellent accommodation very clean very comfortable and in a brilliant spot nicely tucked away."

  Many thanks to Sue the owner. We would return .

  Thank you for completing the Sykes survey and we are pleased to hear you enjoyed your stay in Ely and The Hoist. Thank you for your lovely feedback. Property Owner

  Reviewed by Philip5.0★Sep 2024

• "A lovely well appointed apartment in a prime location."

  We had a great time exploring Ely and surrounding area and only used car once as transport links are very good. Highly recommended.

  Thank you for completing the Sykes survey and giving the lovely feedback. We are pleased to hear you had a lovely time exploring Ely, surrounding area and staying at The Hoist. Thank you for recommending The Hoist. Property Owner

  Reviewed by Robert5.0★Sep 2024

• "Lovely clean and comfortable apartment close to attractions, markets, shops and restaurants."

  Very well equipped with everything we needed. Our only gripe was we were woken very early on Sunday morning by the market people setting up.

  Thank you for your feedback, we are sorry to learn we were marked down due the market setting up on Sunday Morning, unfortunately this is out of our control, but pleased to hear everything in the apartment was well equipment, clean and comfortable. We appreciate you completing the Sykes survey. Property Owner

  Reviewed by Joanne4.7★Jul 2024

• "We had a delightful week's stay at The Hoist which is situated right in the centre of the cathedral city of Ely."

  It was immaculately presented and very well appointed with comfortable furnishings, full utilities and a comprehensive range of kitchen equipment, allowing preparation of a full meal if necessary. .The welcome pack was appreciated and there was good communication with the owners. Would stay there again and recommend to others.

  Thank you for your lovely feedback, we are pleased you enjoyed your stay in Ely and at The Hoist. Thank you for completing the Sykes survey, it is important for us to make sure you enjoyed your stay Property Owner

  Reviewed by David5.0★Jun 2024

• "Everything regarding "The Hoist" is presented to a very high standard."

  The location is ideal as a base to visit the surrounding area and also only a minutes walk into the market square/town and riverside walks. The private car park is an added bonus

  Thank you for your lovely comments, we are pleased to hear you had a good time staying in Ely and visiting the surrounding area. Thank you for completing the Sykes survey and feedback about your stay at The Hoist. Property Owner

  Reviewed by Glyn5.0★Jun 2024

• "Lovely property, well presented and maintained, welcome pack a nice touch."

  Nice to meet Steve who gave very helpfull information and was very pleasent. Location was very good, in the centre of Ely. Avery enjoyable holiday thank you.

  We are pleased you had a lovely holiday and enjoyed your stay at The Hoist. Thank you for your lovely comments and completing the Sykes survey. Property Owner

  Reviewed by Terry5.0★May 2024

• "Wow! 10 out of 10 for simply everything!"

  Perfect location, greeted like friends, lovely welcome pack and a beautiful apartment - they have used the finest furniture and fittings and the quality throughout is evident. Very helpful communications too. Once in the first floor apartment everything is on one level. We will be back as there is so much to do in the area with the beautiful cathedral, pretty riverside walks, all the shops you could need, the market just outside AND a perfect apartment!

  Thank you for your lovely feedback, we are really pleased you had a great holiday and stay at The Hoist. Thank you for completing the Sykes Survey and look forward to welcoming you back in the future Property Owner

  Reviewed by Pam5.0★May 2024

• "The property was all we hoped for and more, the photographs do not do it justice."

  It was light, airy, comfortable and very well equipped and maintained. Its central, yet quiet position in Ely made it perfect for taking in the sights. Sue and Steve had thought of everything to make their guests welcome, including leaving a generous welcome basket of goodies and meeting us on arrival. We noticed from the visitor’s book that several guests had revisited often - which speaks volumes. A big ‘Thank you’ to Sue & Steve.

  Thank you for your lovely feedback, it was good to meet you both and pleased you had a great time in Ely and staying at The Hoist. Thank you for completing the Sykes survey, feedback is always important to ensure our guests have a lovely stay. Property Owner

  Reviewed by John5.0★Apr 2024

• "The apartment is excellent in every way."

  I could not fault it. The host was very friendly and helpful.

  We're pleased you had a lovely time, thank you for your lovely feedback and completing the Sykes survey Property Owner

  Reviewed by Kathryn5.0★Mar 2024

• "Opened curtains on first morning surprised that bustling street market had set up whilst we slept."

  .a credit to excellent sound insulation and comfy bed. Personal welcome by owner , quality apartment with everything we needed...in centre of city which felt like a village with a very big church and lovely restaurants. Best holiday.

  Thank you for your lovely comments, we are pleased to hear you enjoyed exploring Ely and stay at The Hoist. Thank you for completing the Sykes survey, your feedback is important to us. Property Owner

  Reviewed by Peter5.0★Jan 2024

• "The hoist was excellent, really well equipped and in a superb location, close to everything in Ely, which is a really nice city with good pubs and restaurants."

  The hosts were especially nice, we arrived early and hoped we could just park and explore Ely until check in time, but Stephen gave us a whistle stop tour of the city and let us check in early which was great, and his son Kai helped us with our bags. So we fully recommend the hoist to anyone planning a trip to Cambridgeshire.

  Thank you very much for your lovely feedback, we are pleased you all had a wonderful time staying in Ely and The Hoist. We hope you enjoy the rest of your stay in the UK, safe onward travels Thank you for completing the Sykes survey. Property Owner

  Reviewed by Graham5.0★Dec 2023

• "We had a delightful stay at The Hoist, it was extremely comfortable and well equipped."

  We did hear the market being set up in the morning but the benefits were greater, it is a long while since we have been to such a wonderful market.

  Thank you for your lovely feedback, pleased you had a lovely stay in The Hoist and visit to Ely. Feedback is so important and thank you for taking the time to complete the Sykes survey. Property Owner

  Reviewed by Elaine5.0★Aug 2023

• "We were provided with everything we needed in a holiday let."

  Lovely clean and comfortable apartment in a fantastic position in Ely, close to the market, restaurants, and all tourist attractions, whilst in a quiet position. A much appreciated welcome pack on arrival and met by the owner who explained how everything worked. Private parking a plus too. Would love to return.

  Thank you for your lovely feedback. We are pleased you enjoyed your stay in Ely and The Hoist Thank you for choosing The Hoist and completing the Sykes Survey We look forward to hopefully seeing you in the future Property Owner

  Reviewed by Patricia5.0★Aug 2023

• "We really enjoyed our stay in The Hoist."

  Very clean and comfortable, great welcome pack. Handy for shopping and sightseeing. Very quiet, considering we were so close to the Market.

  Thank you very much for your kind feedback. We are pleased you enjoyed your stay in Ely and at The Hoist. Thank you for completing the Sykes survey Property Owner

  Reviewed by Margaret5.0★Jun 2023

• "Perfectly presented and brilliant location for exploring Cambridgeshire."

  The property was spotless and catered for all our needs. The welcome pack was greatly appreciated. The whole property was of the highest standard and it is obvious the hosts take pride in how they present their apartment to their guests.

  Thank you for your amazing comments, we really appreciate your time completing the Sykes Survey. We hope you have a safe onward journey and thank you for choosing The Hoist Property Owner

  Reviewed by Jeffrey5.0★May 2023

• "Very clean."

  As warm as you want it. Car space fine for Astra/Hyundai I30 size. You need to be able to back in downhill a little but not difficult. A bit of early noise from the nearby market setting up. Very handy for the little town centre which has all you need.

  Thank you for the lovely feedback, we’re pleased to hear you enjoyed your stay at The Hoist and Ely. Thank you for completing the Sykes survey Property Owner

  Reviewed by Lynn5.0★Mar 2023

• "Delightful place."

  Super convenient location.

  Thank you for your feedback, we would be very interested to understand why accuracy of listing has been marked down, we would very much appreciate your feedback Thank you for your further communication, we are pleased to hear the marking was made in error and the accuracy of the listing should have been marked 100%. Property Owner

  Reviewed by Beryl4.7★Mar 2023

• "The Hoist is a fantastic apartment, superbly fitted out with absolutely everything needed for a comfortable stay."

  The owners are friendly and very helpful. The location is excellent with shops & restaurants a stroll away. It was great to have parking on site too.

  Thank you for completing the Sykes survey and the lovely feedback. We are really pleased to hear you had a wonderful stay in Ely and The Hoist Property Owner

  Reviewed by Marion5.0★Feb 2023

• "This was our third stay at the Hoist and as always we received a warm welcome from the owners."

  The apartment is immaculately maintained and offers all the facilities we could need. The location offers a flat walk into the centre of Ely with the market place just 50 yards away! If only my car was not so big.

  Thank you for completing the Sykes survey and for choosing The Hoist again. We are pleased you had a lovely stay and look forward to seeing you again in the future Property Owner

  Reviewed by Martyn4.7★Dec 2022

• "Super comfortable and spotlessly clean with easy access to everything in the beautiful city of Ely itself and public transport links, this apartment is one of the very best we've found."

  The property owner's warm welcome and attention to detail made our stay even more enjoyable.

  We are really pleased you enjoyed your time in Ely and stay at The Hoist. Thank you for your lovely feedback Thank you very much for completing the Sykes survey, the feedback is really important Property Owner

  Reviewed by Vicky5.0★Nov 2022

• "Excellent property."

  Very well furnished. Only 5 mins from Sainsburys, 4 mins from Aldi, 3 mins from Waitrose, 2 mins from Market Place, 10 mins from Cathedral. And a dedicated parking place. What more could one want.

  Thank you for completing the Sykes survey and your positive feedback which is very much appreciated We’re pleased you enjoyed your holiday in Ely and staying at The Hoist Property Owner

  Reviewed by David5.0★Oct 2022

• "The apartment is lovely - clean, comfortable, cosy and convenient."

  It's beautifully furnished and provides a wonderful base from which to explore Ely and its surrounding countryside. The owners were very welcoming and extremely helpful with recommendations for places to eat. We spent a relaxing week combining reading, touring and just wandering around Ely itself. Having a different market every day in the Market Place was great - and there was virtually no noise from it. Altogether a very restful and comfortable holiday. We would definitely recommend a stay at The Hoist.

  Thank you for completing the Sykes survey and giving some lovely feedback. We are pleased to hear you enjoyed your time at The Hoist and exploring Ely and the surrounding area. Thank you for recommending The Hoist in the future Property Owner

  Reviewed by Eluned5.0★Sep 2022

• "This was a lovely apartment in the heart of Ely, we were met by Steve who gave us a very friendly welcome, the facilities were amazing, we would highly recommend and would definitely stay again - Five stars all round."

  We are pleased you enjoyed your holiday in Ely and staying at The Hoist. Thank you for completing the Sykes survey and for your lovely comments. We hope to welcome you back to The Hoist in the future Property Owner

  Reviewed by Patricia5.0★Sep 2022

• "Fantastic property and a great base to discover Cambridgeshire We had a lovely welcome from Kai who met us at the property just as we arrived."

  This is a very well equipped property right in the centre of Ely.Very comfy beds and plenty of hot water from the large shower. The kitchen was very well equpped and a lovely welcome basket was a nice touch. Easy parking right next to the property which was very handy as the area is double yellow lines for most of the centre. The car only moved once during the whole week of our stay as we visited places on the train which was more relaxing than driving and finding parking.There are plenty of nice restaurants in the area and all easy to walk to and 2 minutes from the centre with lots of shops and a market. We would highly recommend this property and would love to stay again. Thank-you.

  Thank you very much for your lovely comments. We are pleased to hear you had a great holiday and enjoyed your stay at The Hoist. Thank you for completing the Sykes survey and look forward to welcoming you back in the future Property Owner

  Reviewed by Hayley5.0★Aug 2022

• "Truly excellent flat, wonderfully close to the market, shops and supermarket."

  Very clean and uncluttered, very thoughtfully fitted out with everything we needed. Will definitely return, God willing. xxxxxx

  Thank you for your feedback, it is really important to hear any areas we can improve and ensure all of our guest have the best experience possible We look forward to welcoming you back again soon Property Owner

  Reviewed by Ruth4.7★Jul 2022

• "Well situated flat , clean and good accommodation."

  Obliging owner.

  Thank you for your feedback, we would very much like to discuss your marking on comfort as we are always looking to improve and from your comments it gives us no indication Thank you in Advance Property Owner

  Reviewed by Anne4.7★Jul 2022

• "Beautiful apartment ideally located in the centre of Ely."

  Everything you need , The cathedral, supermarkets, restaurants, cafe's and pubs are within a few minutes walk. Riverside walks are 15 minutes walk away while further afield are NT properties Wimpole estate and Anglesey Abbey. The apartment itself is spotlessly clean ,beautifully decorated and furnished and also has its own good sized parking space. Would definitely recommend

  We are pleased you enjoyed your stay in Ely. Thank you for completing the Sykes survey and your lovely comments. Thank you for choosing The Hoist Property Owner

  Reviewed by Gordon5.0★Jun 2022

• "Spotlessly clean, superbly equipped apartment in the perfect location."

  Hosts Stephen and Susan could not have been more pleasant or helpful.

  Thank you very much for your kind comments. We are pleased you enjoyed your time at The Hoist and Ely. Thank you for completing the survey and giving us the lovely feedback Property Owner

  Reviewed by Kenneth5.0★May 2022

• "Beautiful modern city centre flat with private parking."

  Very, very comfortable and cosy. The owners were welcoming and friendly and the basket of treats was a lovely surprise. Will definately book again.

  Thank you for your lovely feedback, so pleased to hear you had a great stay. We look forward to welcoming you back in the future Thank you for completing the Sykes survey Property Owner

  Reviewed by Irene5.0★Mar 2022

• "Modern property in good clean condition."

  Ideal location in the centre of Ely. Parking very awkward

  Thank you for completing Sykes survey and for your feedback Property Owner

  Reviewed by Martyn5.0★Mar 2022

• "Well appointed property in a well located part of the town."

  Within easy distance of the train station, supermarkets, eateries and attractions. Has parking space and is easy to get to.

  Thank you for completing Sykes survey and your lovely feedback. We are pleased you enjoyed your stay at The Hoist and Ely It is really important to receive feedback to ensure standards are maintained and improvements made where necessary, thank you. Property Owner

  Reviewed by Stephen5.0★Feb 2022

• "The apartment was clean, homey, and relaxing!"

  Had everything you could need and more. It was so very nice they had snacks and milk already available upon check-in. Beds were soft with plenty of pillows!

  Thank you very much for the lovely feedback, we are pleased to hear you had a lovely time and enjoyed staying at The Hoist Your feedback is really important to us, thank you for completing the survey Property Owner

  Reviewed by Andrew5.0★Feb 2022

• "A real 'home from home'."

  Well presented, fully equipped and ideally located for both Ely centre and the Fens.

  Thank you very much for your feedback, which is really important to us Pleased you enjoyed your stay Property Owner

  Reviewed by Duncan5.0★Feb 2022

• "Great position so close to town."

  Award loading and unloading but expected that as it’s a second floor flat. Loo took 3 flushes to get loo paper flushed. That should be looked at!

  Thank you for your feedback it is really important to us. The plumber was called as soon as we discovered there was an issue On further communication with you, we were pleased to hear you had a lovely holiday and both your wife and yourself were delighted with the accommodation, thank you for the further feedback it was very much appreciated Property Owner

  Reviewed by Bruce3.1★Oct 2021

• "Excellent property ideally situated n the centre of Ely with all facilities within a minute's walk."

  Thank you for taking the time to complete the survey your feedback is important to us Property Owner

  Reviewed by Anthony5.0★Sep 2021

• "Thoroughly enjoyed our stay and the flat was clwan and well presented and a pleasure to stay in."

  The kitchen is small, but we ate out throughout our stay so not an issue. I wouldn't like to cater for 4 in it though. Parking is eccentric! An adequate space, but accessed by reversing into the space at an angle and down a small but steep incline into an enclosed area. Not for the faint hearted. However, Ely boasts a number of free large car parks which are very convenient. We did have problems with a workman's van blocking entry once, but once we'd tracked him down he left.

  Thank you for your feedback it is very important to us. We are pleased you thoroughly enjoyed your stay at The Hoist. Property Owner

  Reviewed by Helen4.4★Sep 2021

• "Very comfortable and well-located apartment, close to Ely town centre."

  Thank you for the feedback on your stay at The Hoist Property Owner

  Reviewed by Phil5.0★Aug 2021

• "In our experience of Sykes it’s always better where the owner is directly involved & this was no exception."

  The owner was very welcoming and the flat came with lots of extras which were much appreciated

  Thank you for your feedback, it is important to us to personally meet our guests Property Owner

  Reviewed by Peter5.0★Jul 2021

• "Great apartment, ideally situated in the centre of Ely."

  Owners extremely helpful. Have no complaints.

  Thank you for your feedback it is really important to us to ensure that our guest have a great holiday Property Owner

  Reviewed by John5.0★Jun 2021

• "Beautiful flat, tastefully furnished and well equipped."

  Perfect position in central Ely. The thoughtful welcome pack was much appreciated. Thank you. We’ll be back!

  Reviewed by Susan5.0★Dec 2020

• "Lovely welcome by the owners of the property and a thoughtful welcome pack."

  The Hoist is very well appointed in the centre of Ely with a Waitrose only a short walk away. We had a very comfortable stay at the Hoist. Truly a 'home from home'. The parking was challenging. Initially we were arriving by train but changed our plans at the last minute (Covid-19 restrictions) as the station is nearby, giving access to several places of interest. We hope to return to the Hoist soon.

  Reviewed by Elaine5.0★Oct 2020

• "Very comfortable, well equipped accommodation in a lovely location."

  We had a relaxing break with everything literally on the doorstep, no need to use the car.

  Reviewed by Karen5.0★Oct 2020

• "There was a problem with the TV aerial, and the owner responded very quickly, and it was fixed as quickly as could be managed."

  Very nice, central position.

  Reviewed by Jane5.0★Sep 2020

• "Beautifully appointed apartment ."

  Everything is new and coordinated. Close to market place and a great variety of restaurants and takeaways. Welcoming owner. We had a great week . The only downside is that the car parking is a bit challenging but it became easier over the week. The booking guidance says small or medium cars only and this is certainly true.

  Reviewed by Bernadette5.0★Sep 2020

• "The owner met us on arrival and was very helpful."

  The apartment was spotless and we felt everything had been done to make it a Covid secure environment.

  Reviewed by Martyn4.7★Sep 2020

• "The location was brilliant for our stay."

  The hosts were excellent when we had a Small issue with the hot water and fixed immediately. Great restaurants within a couple of minutes walk and will deffo be returning. The flat was so clean and the hosts left us a very welcome welcome pack of some nice little nibbles that we enjoyed. First class all round

  Reviewed by Andrew5.0★Aug 2020

• "Such a lovely convenient position, convenient for shops, restaurants all on the doorstep."

  Window in lounge overlooking town square was lovely to watch the world go by! Convenient buses to Cambridge and surrounding areas. An excellent apartment with absolutely everything you could possibly need available. A really lovely Mother and Daughter few days break. Looking forward to returning again sometime. Than you Jean Timms

  Reviewed by Sheryl5.0★Jul 2020

• "The Hoist is the perfect location for exploring Ely and the surrounding countryside."

  Although very central to the city, it is very quiet. The apartment has everything you need: facilities, cleanliness and comfort, and a very generous Welcome basket. The hosts were very welcoming and we couldn't have asked for more. A lovely week all round.

  Reviewed by Deborah5.0★Sep 2019

• "The apartment was very well equipped, spotlessly clean and very convenient location for Ely."

  Reviewed by Martin5.0★Jun 2019

• "The apartment is beautifully decorated, spacious and has everything one needs for a comfortable stay."

  The location is perfect. In walking distance to everything while at the same time quiet and peaceful.

  Reviewed by Jenny5.0★Jun 2019

• "We really enjoyed our short break in Ely."

  The Hoist's great central location was within easy walking distance of local supermarkets, Ely cathedral, & town centre with it's regular Market. The apartment was beautifully presented, spotlessly clean together with an extremely generous Welcome Pack, & private parking space nearby, in fact everything we needed to make our stay very comfortable. We would not hesitate in recommending 'The Hoist'.

  Reviewed by Martin5.0★Jun 2019

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