Merlin's View

26 Customer Reviews

• "We really loved the house with its fantastic view."

  It was clean, only the single toilet room had a lot of dust in the angles, but that was the only thing I noticed. The mattresses are very(!) soft. Bring washing powder for the washing machine (it's a good one) and the dishwasher! Parking was easy, groceries are around the corner. And Port Isaac is really lovely!!!

  Thank you for taking the time to share your feedback with us. We are so pleased that you enjoyed your stay at Merlin's View, and the lovely scenery. However, we are sorry to hear that you encountered cleanliness issues in the W/C room. Your comments have been raised to our housekeeping team. We hope to welcome you back again in the future - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Brigitte4.1★Sep 2024

• "We had a lovely holiday at Merlin's View and, as the name implied, the view from the back of the property was stunning."

  We found the property very well equipped indoors and found all 3 beds very comfortable. Outside there were broken/un-useable sunloungers and BBQ in the garage and the woodwork on the decking needed attention. We loved the conservatory though, particularly in the evening, and the garage was really useful as parking can be an issue in Port Isaac. Overall a lovely property (if a little tired in places) and a great location!

  Thank you so much for your kind words. It's great to hear that you had such a fabulous stay and had the perfect base to explore the local area from. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Lesley3.4★Jul 2024

• "Nitially the cottage looked good."

  Packing at the rear of the building was ideal. Kerb appeal wasn’t exciting, needing tidying and maintaining. Rear of the property is rundown and could also be better maintained. Some of the double glazed windows had moisture between the panels. Some mould growing in the conservatory. Microwave did not work, creating a cloud of smoke when turned on. We had to supply more toilet rolls. The beds were very soft and the sofa was very uncomfortable. There wasn’t any personal touches for example: a small welcome pack containing Cornish biscuits or a small pack of coffee or tea, just something to say hi. Overall, we did enjoy our stay in an ideal location. Other rental properties in the same location were more appealing and would grab our attention for a return visit.

  Thank you for taking the time to share your feedback with us. We are pleased that your enjoyed your stay overall at Merlin's View. However, we are sorry to hear that the above points had a negative impact on your time at the property. All feedback shared with the owner and our maintenance team to look into further. We hope to welcoming you back again in the future - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Andrew2.8★Jun 2024

• "Property in need of some maintenance, ie several failed double glazing units especially the ones in the conservatory which spoil the view."

  Paint peeling on bathroom ceiling and plaster coming off the wall in kitchen. Also no instructions on how to put the central heating on with no visible thermostat.

  Thank you for taking the time to share your feedback with us. We are sorry to hear that the above maintenance issues had a negative impact on your stay, your comments have been raised to our maintenance team to look into further - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Robert4.4★May 2024

• "Very comfortable and spacious house, and the view from the garden was very pretty, sadly, the weather wasn't on our side, however, sitting in the Conservatory looking through the window was great."

  The drive at the front is very small, so we couldn't park our vehicle at the front of the property so we had to leave it on the road as we couldn't get access to the garage. It wasn't a big deal because there were spaces outside. The house is very well furniture could need a bit of TLC but nothing that will stop us coming back.

  Thank you so much for your feedback. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Emanuel4.7★Mar 2024

• "Thank you for letting us stay at your wonderful house."

  The position is ideal with the bonus of the parking. The view and conservatory are amazing. We had a great time and hope to go back soon.

  Thank you for taking the time to share your feedback with us. We are very happy to hear that you enjoyed the lovely views, and that the property suited your needs so well. We will look forward to welcoming you back in the future - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Reginald5.0★Mar 2024

• "The property has a fantastic location and everything a family would need."

  Its just looking tired in places, the bathroom in particular. With a little investment the property would tick all the boxes.

  Reviewed by Ian3.8★Sep 2023

• "We have stayed at the property before and had a very good stay once again."

  Thank you and we look forward to your next stay in the near future John Bray Cornish Holidays on behalf of the owner Property Owner

  Reviewed by Peter5.0★Sep 2023

• "We really enjoyed our stay at Merlin's View, I would agree with other reviews that there are a few things need looking at but these are fairly minor and didn't in any way spoil our stay there."

  It was well equipped and the garage was really handy as our car was too big for the parking space at the front of the house. We loved the conservatory, it has underfloor heating for when it gets a bit chilly and the views were amazing

  Reviewed by David3.8★Aug 2023

• "The position of the property is great, beautiful views and easy access in and out of Port Issac, close to the Coop, good parking facilities."

  The property is spacious and comfortable. We enjoyed sitting in the conservatory at night. Breakfast on the decking was lovely too. The sofa and the bed I slept in ate very soft. But generally a great property and would happily return

  Thank you so much for your feedback. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Nicola4.1★Aug 2023

• "Nice property, well equipped with fantastic views."

  The garage parking is a real boon in Port Isaac.

  Thank you so much for your feedback. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Ian5.0★Jun 2023

• "When booking merlins view we did take on board some of the previous customers comments regarding comfort of beds, some maintenace issues etc."

  , As these were historical and the owner had allegedly taken the "comments on board" we thought the issues may have been dealt with. However not so. The matress was indeed needing replacement and every single pillow in the house was lumpy and hard. The bathroom was very tight to fit in a bath with shower over and the shower screen very cumbersome. The lounge sofa and chairs were very uncomfortable. Very very low seating and slippery faux leather. Thankfully we were able to sit outside a lot. The garden and patio areas were very pleasant with great views. Just a shame there were no comfy recliner chairs to sit to relax. Kitchen was well equipped and even a washer and tumble dryer provided in utility area. We looked around for ages to find instructions how to use the oven and hob. Eventually found folder under tv. Folder would be better in the kitchen. However there were no instructions how to use the cooker. I guessed it in the end that you had to set the clock in order to switch on the oven ! Some refurbishment is overdue and the photos must have been taken quite some time ago. We had some problems parking. The garage door was not working when we arrived so we had to park at the front. Having a small car we did manage this but scraped the car in the process ! James at sykes customer help did deal with this hastily and the garage door was fixed promptly. I have to add Sykes have been fab and answered all our queries straight away.

  We are sorry you encountered these issues and hope you still enjoyed your holiday. Please allow me to address these issues. The electric garage door , this was new only a couple of years ago so we hope it may have been a battery in key issue. The mattresses, We will certainly look at this, we did purchase soft mattresses from a very well known “never knowingly undersold company” as these were our preferences we are sorry they were not to your liking, the pillows will be changed upon us visiting the house in July. We will also investigate the sofas, which are leather not faux and except for beds and mattresses were purchased along with all other furniture in the house from a local reputable Wadebridge shop, we wanted to furnish the house from a local supplier.this is the first complaint re bathroom. It is a smaller bath but we found it very useful with small children to use the bath as well as the shower, guests seemed to prefer both options . There should have been sun loungers, stored in garage for guests use. We are pleased you enjoyed the outdoor seating with that spectacular view and also hope you enjoyed the conservatory with again the lovely views and comfy seating . We take great pride in our house and although live a large distance away do, on our stays try to ensure everything is in place, in good order and comfortable for our guests to enjoy their holiday and will continue to do so. We have received so many positive and glowing reviews and feedback on Merlin’s View and like to feel we have responded to any issues raised to ensure our guests thoroughly enjoy their stay and so it is of course disappointing for us you were not fully satisfied with your stay but thank you for your feedback and the issues that may need addressing will certainly be addressed. Property Owner

  Reviewed by Carolyne2.8★Jun 2023

• "We had a lovely stay at Merlin’s view ,it is a very comfortable house,with nice views of the sea !"

  Very quiet ,we would definitely like to return !

  So pleased you enjoyed your stay! Yes the view is quite special and we would love you to return! Property Owner

  Reviewed by Sue5.0★May 2023

• "Fantastic cottage (we have stayed in before), with excellent facilities and a wonderful view."

  Thank you so much for your feedback. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future! - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Kevin5.0★Apr 2023

• "The lounge furniture needs replacing as it's quite uncomfortable."

  The central heating control panel failed to operate correctly and an engineer was called out and he agreed it required to be replaced. Well equipped kitchen and lovely conservatory with sea views. Super garage to safely secure our car and pleasant walk to harbour area. Overall, we enjoyed our stay at Merlins View.

  Thank you so much for your feedback. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by John3.4★Oct 2022

• "We loved Merlins View, great accommodation and amazing views."

  The property was spacious with everything that we needed. Fantastic base for exploring the local area and we loved Port Isaac with its eateries and shops all within walking distance. Nice extra touches such as the outside tap for rinsing wet suits and the secure garage parking. Our only suggestion for improvement would be new mattresses as they are a bit soft and maybe need replacing - appreciate this is personal choice!

  Thank you so much for your kind words. We are glad you enjoyed your visit and could explore the village, we would love to be able to welcome you back in the future! - John Bray Cornish Holidays On Behalf Of The Owner. Property Owner

  Reviewed by Jeremy5.0★Jul 2022

• "Everything was so easy and straightforward from start to finish, properly was clean, spacious and had wonderful Seaviews, was just the odd thing we noticed that needed some cosmetic maintenance."

  Properly is in such a beautiful location and perfect place to stay.

  Thank you very much for your lovely feedback on your stay at Merlin's Cottage. We will be sure to take your comments on board. We hope to welcome you back in the future! Property Owner

  Reviewed by Victoria4.7★Jun 2022

• "A lovely clean and comfortable place to spend a holiday with spectacular views."

  The location of this property is on a quiet street and perfectly placed to make the most of the views. We had everything we needed and after a hard days walking this was the perfect place to relax and recover, ready for the next day’s adventure.

  Thank you very much for your kind comment. We are happy to hear you enjoyed the property and its surroundings. We hope we can welcome you back in the future! Property Owner

  Reviewed by Andrea5.0★Apr 2022

• "We booked the cottage at very late notice for a stay in March and everything was handled very nicely by Sykes."

  The house itself was clean, well equipped and recently decorated. Views over the sea were excellent, particularly from the conservatory with it's heated floor, making it a very pleasant place to sit during the very stormy Saturday afternoon! The house was easy to find and we quickly came to realise the value of having our own parking space. The location was excellent - just a few minutes walk from the village centre and only two minutes walk from a small Co-op supermarket. We thoroughly enjoyed our stay and would happily return. (Top tips - take a couple of extra loo-rolls with you, and a couple of extra dishwasher tablets).

  Thank you very much for your lovely and useful feedback. We are delighted to hear that you enjoyed your stay and the North Cornwall surroundings! We hope to welcome you back soon. Property Owner

  Reviewed by Julian5.0★Mar 2022

• "Location and views fantastic."

  Having the woodburner whilst outside it was gale force winds and heavy rain felt cosy. My only gripe personally was the bed, mattress was soft and uncomfortable and unfortunately for me struggled to sleep for the week. A modern divan bed instead of a wooden base would help.

  Thank you for your feedback. We are sorry for the inconvenience caused by these issues. Your comments have been passed on to the team at John Bray Cornish Holidays. We hope you still managed to enjoy your visit despite these issues and would love to welcome you back to North Cornwall in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Stuart3.8★Feb 2022

• "Overall the cottage was very comfortable and very well equipped, particularly the kitchen."

  The underfloor heating in the conservatory was very welcome too. Overall the downstairs area is comfortable and spacious The only down side (which didn’t affect us as there were just two of us) is that the one small bathroom would be difficult if 5 people stayed. Might be worth considering one big shower rather than having the small bath. We would definitely come back here again

  Reviewed by Jill4.7★Nov 2021

• "The house was perfect, loved the views, and a big thumbs up for the fantastic kitchen, which we made full use of, as eating out in Port Isaac was very restricted."

  Book in advance.

  Reviewed by enid5.0★Sep 2021

• "A phone call would be better to discuss."

  Your service was good but the cottage disappointed us in desperate need of general maintenance and a few pound spent on it

  Reviewed by Mark2.2★Sep 2021

• "Another lovely stay at Merlin’s View."

  We come back every year to the same house and have always found it clean, inviting with great views and parking for our van. Many thanks!

  Reviewed by Jen5.0★Aug 2021

• "We had a fabulous holiday and the cottage was beautiful."

  Really well decorated, with lovely accessories, and extremely clean. Very comfortable beds and a good shower. And really soft good quality towels which was great! The kitchen was really well equipped too. The view from the terrace was amazing and we loved sitting out there just gazing at the sea. Port Isaac and surrounding areas were stunning. It did help that we probably had the best week of the year weather wise also!

  Reviewed by Catherine5.0★Jul 2021

• "First break after lockdown and weather was amazing ."

  House was clean and well equipped, warm , quiet and a perfect break

  Reviewed by Jo5.0★Apr 2021

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