Marhayes

40 Customer Reviews

• "Lovely cottage and location."

  There was everything we needed. The pool was an added treat. All the dogs and their owners had a fantastic time. Thank you.

  Thank you for your kind comments. We're delighted that you all had a wonderful time at Helsbury Park. Property Owner

  Reviewed by David4.7★Sep 2024

• "Only criticism is the sofas could do with updating."

  They were the same ones that were there last time we visited, (about 10 yrs ago ) albeit they have loose covers on and perhaps better towels. All that said beautiful location, very relaxing environment. Very clean, housekeeping do an amazing job. Our weather wasn’t great but the barn is very warm and cosy. Everything you need is there. Great for the dogs who loved their stay and it’s very safe too plus lots of doggy friendly places to visit.

  Thank you. Glad to hear you and your canine chums felt relaxed and well catered for again at Helsbury Park. Our housekeepers are indeed amazing and two new four seater sofas were delivered last week! Property Owner

  Reviewed by Dawn4.7★Sep 2024

• "Beautiful house in a beautiful setting, just perfect!"

  Thankyou so much

  Thank you! Can't get better than perfect. We'll hope to see you again. Property Owner

  Reviewed by Kay5.0★Aug 2024

• "Excellent converted barn in an absolutely stunning spot ."

  We couldn’t fault anything , the barn , location and everything was immaculate. Great place .

  Thank you for your kind feedback. We are delighted to hear that you had a great time at Helsbury Park. Property Owner

  Reviewed by Terry5.0★Jul 2024

• "Still a very comfortable stay."

  The sofas are quite tired now despite numerous cover changes.

  Hi Mark, thanks for taking the time to leave feedback. It must be a good 15 years that you’ve been a regular visitor which is of course the best feedback of all! You’re right that in our commitment to sustainability we don’t just chuck stuff out if it can be repaired or refurbished. It’s not just the covers on the sofas that have been repeatedly replaced but all the cushions too. They’re a bit like Trigger’s broom. Thanks for the heads up that it might be time to look at them again. Hope to see you again soon. Property Owner

  Reviewed by Mark4.4★May 2024

• "Wow! We all had the most amazing holiday."

  The property is beautifully furnished and everything you need is available. We explored the walks on site and enjoyed watching the dogs have the time of their life. The location is ideal for exploring Cornwall and we also had some lovely afternoons enjoying the pool & sauna. To find somewhere that is truly dog friendly rather than dog tolerant is perfect - it’s all about them really isn’t it

  Thank you for leaving such lovely comments Sally. That's 5 waggy tails from your 5 happy dogs then! We do work hard to maintain high standards and be properly dog friendly. Property Owner

  Reviewed by Sally5.0★May 2024

• "Another fabulous week at Helsbury despite the heavy rain, we really enjoyed our stay again."

  A few of the windows had very noticeable leaks and rain water coming through which required our attention, although it didn’t ruin our holiday and we will be back again.

  Thanks Zoe, so glad you had another great time despite some inclement weather. We’ve had winds from an unusual direction recently that have pushed water into unexpected places. The joy of 200 year old buildings – they like to play games sometimes. Thank you for stoically coping. You might get a heatwave on your next visit. Property Owner

  Reviewed by Zoe4.7★Apr 2024

• "We had an amazing week in the cottage beautiful setting very very comfortable it ..."

  We had an amazing week in the cottage beautiful setting very very comfortable it had everything you needed beautifully furnished we would very highly recommend and definitely stay again

  Thank you so much for your kind feedback. It's great to hear you thoroughly enjoyed your stay and had everything you needed. We'll look forward to seeing you again. Property Owner

  Reviewed by Susan5.0★Oct 2023

• "I have been coming to Helsbury Park with my children since my eldest dog was 1 & she is 14 now."

  All 4 dogs love it - it’s home from home. We’ve been probably 15/16 times over the years in all of the properties. Now we need both cottages to accommodate a growing family & the 4 grandchildren love it just as much as us & the dogs. We’ve even had our daughters wedding here. It truly is a unique & special place. The properties are always maintained to a high standard with improvements each year. It’s worth every penny with the swimming pool & land. I only wish it wasn’t as popular as now we are restricted to school holidays!!! Thank you for an amazing week again.

  Thank you so much, you guys definitely know what Helsbury is all about and we very much appreciate your kind comments. See you next year. Property Owner

  Reviewed by Sarah5.0★Oct 2023

• "Absolutely fabulous a dogs paradise"

  Thank you so much. We hope to see you again soon. Property Owner

  Reviewed by Jayne5.0★Sep 2023

• "We had a really lovely stay at Marhayes and the facilities were incredible."

  The pool complex was stunning and we all loved spending time in there, particularly the kids. The house was also lovely and spacious with stunning views of the countryside. The only slight complaint was that we found the beds not to be particularly comfortable and also the shower was not draining in the master bedroom, but we solved this ourselves with some plughole unblocker.

  Thank you for your kind feedback. We’re very happy to hear you enjoyed your stay and had fun playing in our beautiful pool. We check all and replace some of our mattresses every winter (and use the same local supplier as the National Trust) although beds are a real Goldilocks subject. Glad to hear you sorted the shower out easily, our Housekeeper would have come to the rescue if needed. Property Owner

  Reviewed by Kerry4.4★Aug 2023

• "The property was first class."

  The swimming pool, sauna and gym were excellent. Lovely walks with our three dogs across the fields. It might be worth considering having a clock in the swimming pool facility. Also worth considering advertising the availability of fishing in the river (if this is the case). We intend to return.

  Thank you for your lovely feedback. It's great to hear you thoroughly enjoyed all the facilities. Unfortunately, clocks don't last very long in the pool, they don't appreciate the balmy conditions as much as we do! Fishing is a tricky one as there have been various bans in place in recent years to try and protect the sea trout and salmon stocks. As this is something we cannot control we feel it best not to promote fishing to avoid disappointment. If you have a license and suitable rod do check with us before you come next time and conditions permitting we can probably arrange temporary membership of Bodmin Anglers Association for you. Property Owner

  Reviewed by Sarah5.0★Jul 2023

• "We had a fantastic time."

  Parents with grown up children and their partners. We played card games cooked and ate togeather and enjoyed the pool and facilities it was an amazing break staying altogeather

  It is lovely to hear that you have made some wonderful family memories at Helsbury Park. Thank you for your feedback. Property Owner

  Reviewed by Nichola4.7★Jun 2023

• "It would have been nice to have a folder with information about surrounding areas and places to go."

  TV had Netflix and prime video but no information about passwords needed., Other than that we all had a great time in this excellent property

  We are pleased to hear you all had a great time. The TV may be enabled for Netflix and Prime video, but we do not have accounts for either. We believe that you can login using your own login and password details. We had to remove our information folders as a Covid precaution and as there is comprehensive and more up to date information online (on our web site and many others) we feel it is more in line with our environmental policy not to replace the old, printed material. Property Owner

  Reviewed by David4.7★Jun 2023

• "Booked for next year on the way home… so definitely impressed!"

  Perfect property for our 5 dogs.

  You can't get a better compliment than that. Thank you Julie. Property Owner

  Reviewed by Julie5.0★May 2023

• "Lovely accommodation, dog friendly and very safe surroundings!"

  Lots of happy memories and highly recommend Immaculate accommodation and bonus of pool, pool table and table tennis table Thank you so much

  Thank you Claire. So happy to hear that you've taken some great memories away with you. Property Owner

  Reviewed by Claire5.0★Apr 2023

• "This is the 5th time I have stayed at Marhayes in recent years and each time I have stayed it has been an absolutely relaxing, fun family/friends time."

  The attention to detail and the needs of our stay is catered for right down to the smallest detail. The cottage is exceptionally clean, comfortable and spacious to accommodate everyone. The view is breathtaking, and you are able to walk the view that you can see, amazing. There is a large swimming pool which, as you are swimming you can see the same view as you do from the house!! A small gym, sauna and showers, caters for everyone and a lot of fun. I cannot recommend this holiday/cottage enough, definitely a great time and I am looking to book again within the next 8 months, can’t wait!, 100 % recommendation from me

  Thank you so much Hazel. The fact that guests return time and time again is the best feedback and biggest compliment we can receive. See you soon. Property Owner

  Reviewed by Hazel5.0★Mar 2023

• "Marhayes is a wonderful holiday cottage."

  Outstanding facilities, immaculately clean interior, along with with crisp white sheets and fluffy towels (thank you to Sue and the Housekeeping team, they clearly have very high standards). We had a lovely family holiday playing pool in the kitchen (the dining room table converts into a pool table), table tennis was just a stroll to the building next door. The grounds of Marhayes are beyond a dog's dream environment. Woodland to walk through, acres and acres of open fields to bound around and the icing on the cake for our Labradors/Gold Retriever, the babbling brook that runs through the grounds. Joyous to see them paddling/swimming - a beautiful sight to see. Herons on the lake greeted us each morning and the general sound of bird song (and mooing of the mischievous young cows in the adjacent field), all made for a wonderful setting. Walking around the edges of the boundaries does take about an hour, but you can meander in all directions, so the walk can be as long as you want it to be. The large indoor pool, mini gym and sauna were all thoroughly enjoyed. We had the whole facility to ourselves every time (even though shared with the holiday cottage next door there was always plenty of opportunity to go there, when next door was doing something else). It worked well. There were a couple of snagging issues during our stay - the dishwasher broke, but a new one was installed within two days. The enclosed garden at the rear was not enclosed, but this will no doubt be remedied shortly with some new fencing. We enjoyed exploring Polzeath and Widemouth beaches with our four dogs. Cardinham Woods (Forestry England) nearby was lovely with plenty of well marked walks to choose from - it even had a professional self-serve dog wash facility in the car park (£7.00 for a full shampoo, condition and blow-dry!). All in all an outstanding holiday cottage. A dog's dream location with 100 acres of land to roam freely. Peace and quiet - nature surrounding you and stunning views to wake up to. Fantastic facilities and an immaculately clean holiday cottage - down to the glasses and cutlery sparkling! If you and your dog(s) want to have a holiday together, in luxury, this is the place to book!

  We are delighted to hear that you and your dogs enjoyed your stay at Marhayes. We would like to confirm that we have now rectified the hole in the boundary hedge, our gardener was a little over zealous when tidying this area up recently, we do apologise for the inconvenience this caused during your stay. Property Owner

  Reviewed by Emma4.1★Feb 2023

• "We loved staying in Marhayes."

  Will certainly be back again!

  Reviewed by Sander5.0★Sep 2022

• "We had a fantastic stay."

  Beautiful property with everything you need. Stunning location with acres of land to roam and explore. Great pool and gym.

  Reviewed by Diane5.0★Aug 2022

• "Without doubt the best place we’ve stayed at over the years, this place is a gem of Cornwall, the cottage (Marhayes) had everything we needed 3 lovely bedrooms all en-suite, a view to die for our four dogs was doggie heaven with extensive grounds to let them run free."

  . Musnt forget the pool which is outstanding like the rest of the place, thank you we will definitely be back !

  Reviewed by Nigel5.0★Jun 2022

• "We were so happy with the accommodation at Marhayes!"

  What a lovely stay we had. The grounds and the views were just so unreal and immaculately kept. The house was so well equipped! All you would need to do is a food shop and you are sorted for your stay! We struggled to find accommodation that would allow more than 2 dogs. We took 5 dogs with us and they loved it too! Plenty of walking space and great that there is a little enclosed area for them to use. The only little thing that could have made our time better - you aren't allowed to leave dogs in the house and they are also not allowed down near the pool area, so it makes it quite difficult if all your guests want to pop down and use the pool facilities at the same time. But we made it work and would 100 percent come back! Thank you for our stay

  Thank you for your lovely feedback. As a help to guests who want to use the pool we have provided a spacious outside kennel for each cottage and we also have dog crates we can lend you during your stay. We are glad you found a solution and enjoyed your stay. The Helsbury Team. Property Owner

  Reviewed by Gabriella5.0★May 2022

• "We absolutely loved our stay at Marhayes, as did our four dogs."

  The property itself was clean, spacious and comfortable. The underfloor heating meant we were warm and cosy, we loved the open plan design, the en-suite bathrooms and it was so handy having the bath downstairs near to the door so we could shower the dogs down after a trip to the beach. The swimming pool was amazing - clean, modern and bigger than we expected with wonderful views overlooking the properties 100 acres of land. We had the pool entirely to ourselves on the day we used it! The best part of this property however has to be the amazing land it sits on. Pastures, fields, woodland, hills, a stream and a small lake - this property has it all. Our dogs loved it and we spent one whole day of our holiday just walking on the property’s land (a 3 hour walk our dogs were completely exhausted after!) Thank you for a wonderful stay. We will absolutely return and miss it already!

  Reviewed by Rebecca5.0★Nov 2021

• "First time we have taken our dogs on holiday but no need to worry everything is covered for dogs ."

  The place was immaculate and it’s easy to see why a cleaning crew descended as we left and wasted no time in getting on with the job. Perfect for all our needs and a view to die for.

  Reviewed by Marie5.0★Oct 2021

• "We have just spent a fabulous week at Marhayes, 6 adults and 4 dogs."

  We found Marhayes very clean on the day we arrived and the beds really comfortable. (taps on the kitchen sink were a surprise as they turn the opposite way to all the other taps in the house) The surrounding fields and woodland were great for walking the dogs especially first thing in the morning they loved it. The location, couldn't fault it, it's an ideal base for venturing out to some well known places, most of which can be reached in 30 to 40mins but please be aware that carparks fill very quick and early as we found on a couple of occasions. As a group we will hopefully go back and we would recommend it to anyone. PS We can recommend the fish and chips from Camelford

  Reviewed by John5.0★Sep 2021

• "Marhayes is beautiful but would benefit from better outdoor dining facilities - the ones at the front of the property are poor and there are none at the back."

  It would be lovely to be able to eat alfresco on warm evenings.

  Reviewed by Margaret4.7★Jul 2021

• "What an amazing week!"

  This was our third holiday at helsburry park and we always have the best time, with so much nature to enjoy we hardly left the site. We relished in the much needed family time with our three children and can’t wait to return again next year!

  Reviewed by Zoe5.0★Apr 2021

• "The main reason for 'Exceeded Expectations' is for our 4 Border Collie dogs this property provides the best dog walking area we have ever encountered, over 100 acres of beautiful cornish countryside with a stream for them to cool down in with a beautiful forest to walk through."

  My wife scored the dog walking 15 out of 10?? and named part of the dog walk as in an 'enchanted forest' The Holiday cottage was as expected and with the addition of a swimming pool which my daughter enjoyed all made for a great holiday break.

  Reviewed by Carl4.7★Sep 2020

• "Brilliant stay, the property is great and the grounds are wonderful - the grounds definitely made it that bit extra special!"

  One rather big issue we had, which we can’t blame the owners for, were the guests staying in the property next to ours. There are three properties on the grounds, all let out and all share the communal areas & pool. The family staying next to us left a big sour taste to our stay due to their dogs and children - dogs fowling within communal areas and owners not clearing, said dogs entering our property one day when we opened the door and their children knocking on the door and windows every day! That aside, I would love to stay here again .. hopefully the neighbours next time will be more pleasant!!! :)

  Reviewed by Lauren5.0★Jul 2020

• "It’s a wonderful location, great facilities for adults, children and unlimited dogs."

  Well equipped and very comfortable. We spent Christmas there and had friends staying in the adjacent cottage.

  Reviewed by Lyn5.0★Dec 2019

• "My friends and I had an amazing holiday break, there was something for everyone entertainment wise, the amenities were superb."

  The swimming pool was enormous fun, followed by a sauna for deep relaxation, whilst looking over the gorgeous Moor views. The cottage was comfortable and spacious. Plenty of room for everyone to prepare or help with meals and a log fire to die for, my favourite every time, 100% recommendation, my third visit this year!

  Reviewed by Hazel5.0★Nov 2019

• "Plenty of space, well equipped kitchen, beautifully clean"

  Reviewed by Marie4.7★Nov 2019

• "Very relaxing environment with great facilities and spectacular views."

  This was my third stay at Marhayes and won’t be my last.

  Reviewed by Lesley5.0★Oct 2019

• "Cottage, pool and grounds were wonderful."

  Thank you!

  Reviewed by Natalie5.0★Apr 2019

• "The best and most relaxing holiday I’ve ever had in Britain."

  Everything was catered for, comfort and heating was first class, it’s been a wet and cold weekend but it didn’t bother any of us because of the quality of accommodation. Came straight back and have booked another visit the very next day for later in the this year. Thoroughly recommend.

  Reviewed by Hazel5.0★Feb 2019

• "Second visit excellent facilities."

  The sofas could do with upgrading in the living area to more ergonomically comfortably. Taking 4 elderly relatives they found it difficult to get up from them or get comfortable in them. Beds and sofas upstairs are really comfortable. Pool and grounds fantastic. Lovely peaceful location away from all the crowds. WiFi in the house would be great if possible. **Thank you so much for spending time out of your day to leave us feedback. And I am glad that you have enjoyed your stay at Marhayes. We are pleased to say we have now replaced the sofas in the property.**

  Reviewed by Ruth4.7★Dec 2018

• "Everything, it is the third time we have stayed here as a family holiday and would not change a thing."

  It is a shame that next year is already booked at the time of year we were looking to stay again. The location is great and facilities are fantastic. Thank you for ensuring our stay was once again a most enjoyable one.

  Reviewed by George5.0★Oct 2018

• "This accommodation is perfect for families with dogs."

  It is a doggy heaven - so much freedom with the land and river and very well catered for in the cottage. Very rare as there are usually so many restrictions. Also the pool is absolute luxury - people of all ages can have a relaxing wonderful time here.

  Reviewed by C4.7★Jun 2018

• "The site and the house were excellent, the facilities exceeded our expectations, and even the weather couldn't dent our pleasure and enjoyment of this picturesque location."

  The park is an absolute haven for peace and tranquility and a walk with the dogs was an absolute treat for all. The pool was a delight and beautifully maintained. The comfort of the house really added to the enjoyment particularly in the cold spell that we experienced in March when snow appeared over the weekend. The underfloor heating made the stay perfect, I didn't want to leave! If there was to be any improvement it maybe the heating upstairs for those who like lounging in bed a little longer but it was a good incentive to get up and get outside and enjoy the outdoors! Brilliant thank you.

  Reviewed by Janet5.0★Mar 2018

• "Facilities were excellent, we all thoroughly enjoyed our stay."

  However, having wifi inside the cottage would have made it even better.

  Reviewed by Amanda4.6★Jul 2017

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