18 Meadow Retreat

16 Customer Reviews

• "We loved our short stay here."

  The games and cinema room was a complete hit with our kids. Very comfortable, clean and everything you needed was provided. Thank you ☺️.

  Reviewed by Vicci5.0★Oct 2024

• "Lovely lodge and settings."

  Suited our family with 2 boys aged 20 and 16. We had a fab week. The chipped glass hadnt been replaced from previous comments, one of the chairs in cinema room in a bad state, and agree could do with some cereal bowls as others more like pasta dishes. But this didn't affect our stay. Walking around the site we have seen our next stay

  Thank you so much for your feedback and suggestions Lisa, it is very valuable to us! I am very happy to hear that you all had a wonderful time with us at 18 Meadow Retreat, despite the issues you found. We have ordered new cinema chairs and they are arriving next week, I have also ensured that our housekeeping team replace the chipped glass. We look forward to welcoming you back to your chosen lodge in the future! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Lisa4.4★Jun 2024

• "Pool cues had no tips, batteries for the remotes were at an end of usefulness."

  One of the glass tumblers was chipped. No cereal bowls. The tin opener was dirty. Couldn't see out of patio doors because double glazing was blown. One of the chairs in the cinema room was ripped. Oven trays were still dirty from previous occupants. The windows were filthy inside and out. Considering the amount of money we spend with Sykes each year I would expect some recompense from you if you wish us to be future customers.

  Thank you for leaving us your thoughts Martin, we really do appreciate your time. I am so sorry to hear of the issues you encountered during your stay, this is obviously not something we would wish any guest to experience. Hopefully you will return one day in the future. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Martin1.9★Jun 2024

• "We had a really nice stay at Meadow Retreat."

  The beds were comfortable and everything was clean and modern. The children loved the cinema room and games room too - perfect for rainy days and family entertainment. No one complained about being bored! The listing needs to be updated to reflect all items in the property including fridge/freezer, dishwasher, washing machine and hairdryer. You are selling the place short. There was some minor wear and tear - cinema seats and broken blinds. The lock on the door is not ideal (from the inside) for families. The thumb turn lock creates a risk that children could open the door and leave the lodge. All in all a great lodge, would definitely return here.

  Thank you so much for leaving us your thoughts Susan, much appreciated. It sounds as if you had a lovely stay with us at 18 Meadow Retreat and made full use of all the facilities! Thank you so much too, for letting me know about the minor issues you found, I will pass these to the relevant teams to resolve. Hopefully you will be back again before you know it! Sally, Guest Services, Charteroak Property Owner

  Reviewed by Susan4.7★May 2024

• "Lovely property with private games room and cinema room."

  Very well equipped with games, great as the weather was rubbish! Beds were more comfy than most holiday rentals. Cleaner than any of the others we've tried and communication from the management company was fab.(Only negative was the plug for the bath didn't work so it was showers- rainforest head available, all round). We will return here

  Thanks so much for your lovely feedback Tamasin, it was lovely to read how much you enjoyed your stay. I'm so sorry that you had an issue with the bath plug and that this wasn't rectified prior to your stay, so thank you for your understanding. I'm so glad that this issue would not stop you from returning to stay with us again. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Tamasin4.7★Apr 2024

• "Had a wonderful time here with the family."

  The Management team are very welcoming and the communication was above and beyond. Look forward to booking again.

  I am really happy to hear that you enjoyed your stay with us at 18 Meadow Retreat, Matthew and that you are coming back to see us again in the future. Thank you so much for leaving us your feedback, we really do value your thoughts. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Matthew5.0★Dec 2023

• "Amazing property and very clean, enjoyed the games etc apart from darts, I valued the property too much for me to do that."

  Plus having the cinema room was an asset too.

  Thank you so much for leaving us your thoughts Julie, I'm so happy to hear you enjoyed staying at 18 Meadow Retreat and made use of all the facilities (apart from the dartboard)! We look forward to welcoming you back to see us again very soon. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Julie5.0★Jun 2023

• "Me and my family had a really lovely time on holiday here."

  The lodge was perfect inside and out and was situated in the perfect location for us to explore the surrounding areas without too much driving. Property layout was ideal for us, having a little one, we were able to keep an eye on him with it being on one level.

  It's so lovely to hear that you had a wonderful stay at 18 Meadow Retreat and enjoyed the lodge and the beautiful countryside around the resort. Thank you for leaving us your feedback, it is much appreciated. I hope you and your family will be back to visit us again in the very near future. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Sam5.0★Apr 2023

• "They just need to upgrade some of the kitchen appliances like pots and pans and put some plastic cups and plates in."

  Apart from that it's very clean very quiet just how me and my three boys like it after being out all day every day

  Thank you for your feedback Archie, we really do appreciate you taking the time to leave us your thoughts. I'm glad that you and your lovely family enjoyed your stay, despite the issues you came across and hope that you will come back to see us again in the future. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Archie3.8★Apr 2023

• "Really enjoyable stay at our lodge and we will definitely be returning."

  It was clean, comfy, welcoming and inviting. We enjoyed the little touches of toiletries, a kitchen essentials box and milk on arrival. The game room had everything we needed - pool cues, chalk, darts for the dart board etc. We have brilliant communication and couldn’t have felt better looked after before and during our stay within which we received a courtesy call. The location is within easy reach of Looe, Fowey, Plymouth and there are shops/pub locally within walking distance. There is also a local kebab house who deliver to the lodge - Daddio’s - which was useful as we were there in torrential rain and didn’t want to venture out. The only tiny things that would make it even better would be: - a stair gate/pull-across gate between kitchen and lounge area but this is only because we had our son who is near 18 months old who decided to take his first independent steps at the lodge ha ha! This meant lots of pulling him away from the oven/microwave as were at his height but we found the pilot switches to turn these off so no big issue. - the floor bar was sticky between the lounge area and the game lodge (near the cinema room) so unsure if anything can be down to prevent this. As I say these really are tiny little things and we cannot speak highly enough of the game lodge! Can’t wait to plan our next visit :)

  I am absolutely delighted to hear you had such a wonderful stay with us at 18 Meadow Retreat and made full use of the facilities. We are so honoured that such a special memory with your son was made in one of our lodges! Thank you for your thoughts on the child safety gate, I have passed your idea on to our housekeeping staff to look into. I am so sorry you found the floor sticky, I have spoken with our maintenance team who will be visiting the lodge to rectify this problem. I hope these small issues will not put you off returning to stay with us again soon, we really do look forward to seeing you back. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Kate5.0★Mar 2023

• "We thoroughly loved the lodge and all the facilities it had."

  We have stayed in some lodges before at this site and others have been overall nice but needed updating/redecorating in areas whereas this lodge was fantastic. Very modern and the kids loved all the gaming features not to mention the cinema room. As adults we missed having a hot tub but it was a small sacrifice for the enjoyment for the kids.

  Thank you so much for your wonderful feedback Adam, we appreciate you taking the time to leave us your comments. I am delighted you had such an amazing stay, you loved the lodge and that you and your family made full use of all the facilities. We hope you will come back and see us again very soon. Sally, Guest Services, Charteroak Property Owner

  Reviewed by Adam5.0★Feb 2023

• "Arrived promptly as directed; this was a Christmas holiday booking ~ The lodge was very cold [I suspect no previous occupancy that week/s]."

  No sign of a Christmas tree or trimmings [never-mind, we’d brought our own… ‘Christmas in a box’]. The housekeeping was okay, dusty with multiple marks across walls and surfaces; we felt better once we’d cleaned through, floors, surfaces, kitchen and bathrooms [rock ‘n roll]… We spent a fair amount of cash on this holiday; I expected more. NB: There are NO TV’s in the bedrooms. Both bedrooms are ensuite too, both a good size and in reasonable condition… Summary ~ This ‘i-games’ lodge is rather good; the cinema room in particular; it’s currently up,for sale on the open market. *** Three Star Good/okay ~ Rating 7.5/10

  Thank you very much for your very informative feedback Paul, we really do appreciate your thoughts. I'm happy that you enjoyed your holiday with us despite the issues you encountered and made full use of the “i-games’ lodge. Unfortunately we were not able to provide Christmas trees for all lodges, however they were available on request. Thankfully you brought your own “Christmas in a box”. I am so disappointed to hear your feedback with regards to our housekeeping. I have passed this on to our team, as we always endeavour to make our guest experience a pleasant one. Hopefully, these issues don’t deter you from coming to stay with us again, as we would love to welcome you back. Sally, Guest Service, Charteroak Property Owner

  Reviewed by Denise3.4★Dec 2022

• "Lovely lodge, exactly as it is in the pictures."

  Clean and modern. Contactless check in and out. The lodge has a washing machine, dishwasher, iron, ironing board and a hair dryer. The children loved the games room and cinema room (with Netflix) and we would definitely return. Thank you for having us!

  Thank you for the excellent feedback, good to hear you found the lodge clean and modern and we look forward to welcoming you again Property Owner

  Reviewed by Ahdal5.0★Oct 2022

• "We had a lovely stay."

  And enjoyed the resident hedgehog that popped by every evening. As others have stated, we couldn't connect the sound bar in the cinema room. It may be worth leaving instructions being as so many of us seem to of had this issue. All the darts were broken so we went and bought our own. There were a few little niggles here and there but over all it was just the break we needed and would be more than happy to come again.

  Thank you for your comments which we will pass on, delighted to hear it was just the break you needed and we look forward to seeing you again in the future. Property Owner

  Miss RobsonJul 2022

• "We had a lovely stay."

  And enjoyed the resident hedgehog that popped by every evening. As others have stated, we couldn't connect the sound bar in the cinema room. It may be worth leaving instructions being as so many of us seem to of had this issue. All the darts were broken so we went and bought our own. There were a few little niggles here and there but over all it was just the break we needed and would be more than happy to come again.

  Mr HobdayFeb 2022

• "Lodge was not clean had to clean myself."

  Was no information booklet,dirty cups and plates in cupboards,beds weren't not made up properly, was marks and stains on walls.

  Miss JonesOct 2021

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