3 Spyrys Heyl

28 Customer Reviews

• "I have rated this property 5 stars due to the very well equipped and beautifully decorated amenities as well as the large space for 2 people."

  it is also well situated for beaches and Newquay. Just a few points - only half a toilet roll provided, only one bin bag and no compostable liners for the food bucket, no washing up bowl or plug in the sink (we didn't generate enough for the dishwasher). However we would definitely stay here again as it is probably the nicest accommodation I have ever stayed in.

  Thank you so much for your feed back. My house keeper sends her apologies but she had planned to retune with replacement items but had a family emergency and it went out of her mind. Please be assured that she is there at the end of the phone 24/7 to help with any issue to make your stay as comfortable as possible. If you do choose to stay again in the future please let her know in advance of your stay. Best regards Cathy. Owner. Property Owner

  Reviewed by Glynis5.0★Sep 2024

• "Great property, modern and well kept."

  Great location, close to the beach and a short drive into town. Peaceful location, apartment is super cosy and all instructions are very clear. To take it from a 9.5 to a 10, salt & pepper, foil, hand wash, sponge/cloth to wipe kitchen surfaces, apart from these minor things we had a great stay! Would recommend :)

  Reviewed by Sharlene5.0★Jul 2024

• "Beautifully maintained property, everything we could have needed was provided."

  Perfect holiday accommodation.

  Reviewed by Carol5.0★Jul 2024

• "Lovely apartment, basically well equipped and in a good location, would have been perfect but for a couple of things: 1) No washing up liquid, kitchen roll, sugar, salt & pepper or teabags, things we expect to find in a property at this price level, though there was a new washing up sponge!"

  2) Noisy upstairs neighbours. We returned at 7:30 one evening to find a dog barking in the apartment above, it continued to bark almost continuously until half past midnight when the owners returned. We came extremely close to phoning the RSPCA! There was a cream tea in the fridge but sadly scones and strawberry jam from Asda.

  Dear guests. Thank you for your feed back. I have spoken to my neighbours who had friends staying with a pet for a few nights and apologised for the disturbance and were devastated to hear about the stress caused to yourself and their dog. We do supply a welcome pack and having spoken to my Property Manager she assures me that fresh tea bags and sugar were left it the jars on the shelf above the kettle. But if a may take this opportunity to remind all guests that my property manager Heidi and Sykes cottages are there to help provide a pleasant memorable stay so please please contact them immediately with any issues you may have, large or small and they will do their best to help. Should you wish to stay again sometime in the future please contact me in advance via Skyes cottages. Best regards Cathy. Property Owner

  Reviewed by Robert4.7★Jun 2024

• "One word “ PERFECT “ !"

  Thank you for a great stay.

  Reviewed by Andrew5.0★Sep 2023

• "The property itself was excellent, well situated clean and comfortable."

  The welcome scones, cream and jam were nicely consumed. Our only issues were the lack of cleaning products for the kitchen and bathroom. Toilet brush in bathroom filthy. Some pots were not clean, it looked like someone had used the dishwasher with no tablet. We were surprised no dishwasher tablets were provided, we brought out own. I filled the rinse aid and salt it looked like it hadn't been filled for a while. We decided to eat in one evening but couldn't light the hob because the lighter had run out of gas. These are only little things that were merely an annoyance, but should be checked before someone comes in. However, it didn't spoil a fab week in your apartment and in Cornwall.

  Thank you for your feed back. I can assure you this is not the hight standards of cleanliness and attention to detail that my cleaning company normally provide and that I, the owner, would expect. I sincerely apologise and I will pass on your feedback to make sure this doesn’t happen again. I will get the hob checked as it should light automatically when the oven is switched on at the wall. I’m pleased you enjoyed your stay in Newquay and once again so sorry. Best regards Cathy. Property Owner

  Reviewed by Marcus4.4★Sep 2023

• "Everything was good very clean and comfortable"

  Reviewed by Stuart5.0★Sep 2023

• "Perfect for our requirements."

  good information to allow us to understand everything we needed to know about how to get into the property and was situated to make it easy to get to the beach Would go again

  Reviewed by Pauline5.0★Jun 2023

• "A very clean and modern apartment."

  The bed was comfortable and the ceiling fan useful as the weather was great during our visit. A large bathroom with a walk in shower. A fully equipped kitchen available should anyone felt like cooking? The apartment did feel a little warm if shut for the day but once the patio doors are opened it’s fine. Downside, another bath sheet would be nice. And if you could have a sea view when the hotel is knocked down it would be perfect

  Reviewed by Jean4.7★Jun 2023

• "The apartment was very clean and well appointed, and was perfect for our short stay."

  Reviewed by Susie5.0★May 2023

• "What lovely accommodation."

  Spacious and had all you could need. Just far enough away for peace and quiet, but close enough to walk into Newquay. The river Gannal just a short walk away was great for water if you didn't want the sea, but a beautiful walk along it when the yide was out to Crantock Beach.

  Reviewed by Sue4.7★May 2023

• "Very nice, well equipped apartment."

  Would happily stay again, thanks.

  Reviewed by David5.0★May 2023

• "Accommodation is absolutely superb."

  Good location for exploring the local area. Would thoroughly recommend.

  Reviewed by Paul5.0★Sep 2022

• "Lovely apartment in a quiet area just a short walk to Fistral beach and easy walk into Newquay."

  Well equipped, clean and a very comfy bed which was good as we walked miles each day! A fabulous week, thank you

  Reviewed by Stephen5.0★Sep 2022

• "We loved our stay and would recommend!"

  Heidi was extremely helpful during our stay. The only thing I would suggest is maybe 2 outdoor chairs that offered a more relaxed/reclining option. It would be nice to enjoy the patio for longer periods of time for coffee etc. the plants and torches were a nice touch. Your neighbors were also very friendly!!!

  Thank you so much for your positive feedback, it really means a lot. Thank you also for your recommendation which I will happily organise for next season. PS thank you for watering the plants. Property Owner

  Reviewed by John5.0★Jul 2022

• "A most splendid property with all the facilities necessary to make your stay comfortable and pleasant."

  It is situated in a quiet area with easy access to the Beach. Good, genial dining is within a short walking distance. Highly recommended.

  Thank you so much for your lovely feedback and I'm so pleased you had a great stay and that you enjoyed being so near the beach. Thank you also for the excellent top scores including cleanliness, comfort and facilities, I'm thrilled you enjoyed your stay so much and hope that you visit again. Property Owner

  Reviewed by Gerald5.0★Jul 2022

• "On the whole everything was clean but certain areas such as curtain rails and hanging ornaments were thick with dust."

  The cleaning company are letting down this lovely property, which is furnished to a high standard and in a great location.

  Dear Stephen Thank you for your feedback and for letting me know. I have now changed cleaning companies to ensure that moving forward this issue does not happen again. Property Owner

  Reviewed by Stephen4.7★Sep 2021

• "WiFi wasn't working reported to agent ceiling fan thick with dust same as last ..."

  WiFi wasn't working reported to agent ceiling fan thick with dust same as last year was going to book for 2022 but the price rise is unacceptable at £200 extra for same week its a shame as it is a nice apartment and

  Dear Stuart, Thank you for your feedback and for letting me know. I have now changed cleaning companies to ensure that moving forward this issue does not happen again. The wifi router has also been replaced and we are pleased to report there have been no issues since, apologies for any inconvenience you had. Property Owner

  Reviewed by Stuart4.7★Sep 2021

• "Great location and very quiet."

  Shame broadband didn’t work although tried to reset many times it didn’t connect. Had to use our own hotspot off phones for smart TV but didn’t spoil our lovely week away.

  Dear Andy Thank you for your feed back. Unfortunately it was a fault router which once replaced hasn’t been an issue since. Sorry for the inconvenience. Property Owner

  Reviewed by Andy4.7★Aug 2021

• "Fabulous location and great flat, really comfortable."

  Reviewed by Nicholas5.0★Aug 2021

• "Just a couple of things not working but did not cause us any problems ."

  . Shaver socket and vacuum cleaner

  Reviewed by Richard4.7★Jun 2021

• "The flat is ideally situated for walking the south-west coastal path."

  Well equipped kitchen, large TV and dvd, very comfortable bed, lovely shower. Modern flat with quality items. Highly recommended.

  Reviewed by Christine5.0★May 2021

• "This property was exactly as described and more ."

  Liked the thoughtful touches of tea sugar coffee milk etc and scones jam clotted cream made a lovely welcome .Property had everything you needed in it . Was in a great location 5 minutes from great views had a couple of lovely meals in a restaurant on the cliff top over looking the sea . We visited the Eden project Port Isaac where doc Martin was filmed both within an hour away . Wold definitely book through Sykes cottages again.

  Reviewed by Muriel5.0★Oct 2020

• "3 Spyrys Heyl is a really lovely flat and I think the owner has taken a lot of care and thought to make it homely."

  The bed was really comfortable (and I never usually say that), the shower was fab, and the flat was well equipped. We had a really lovely week here.

  Reviewed by Catherine5.0★Sep 2020

• "The parking was a bit of a problem as both of us could not get out of the car at the same time as we had to park so close to the wall and reversing the car in when it was raining one of us had to guide the other in everytime."

  the othe car spaces had more room. Noticed there was cobwebs around the bottles on the window near the door..we ended up doing them and the bottom shelf of the table was dusty.

  I am so sorry you had a problem with the parking bay but it is large enough for my long wheel base Isuzu trooper although as you mentioned you do have to park close to the wall and parking on the roadside in the summer is almost impossible. I can only apologise on behalf of my property management company for the cobwebs and dust, I can assure you this is not the norm and will not happen again. I hope these issues and the rain will not stop you coming back to Cornwall in the future Property Owner

  Reviewed by Alun4.4★Aug 2020

• "All was great but on day of arrival when we parked we had someone have a go about where to park."

  Needs parking instructions in email.

  Unfortunately I cannot be held responsible for the attitude of other apartment owners and can only sincerely apologise for their behaviour. As for the parking instructions, below is a paragraph from the email you should have received from my property management company and again I am so sorry if you did not receive this as I try to cover as much as I can to make your holiday the best experience possible. Parking instructions:- With the hotel behind you your parking bay is the far one on the left by the wall to the patio Property Owner

  Reviewed by Christopher5.0★Aug 2020

• "This apartment is absolutely fantastic never been more comfortable away from home."

  The service we experienced from arrival to departure was brilliant we had a slight issue with the oven but this was sorted without any problems. Would stay again without hesitation.

  Reviewed by Natalie5.0★Aug 2020

• "Beautiful apartment, well located for the beautiful Gannel Estuary and only a short walk from the many beautiful beaches and town centre."

  It's in a peaceful location and very comfortable with everything you need.

  Reviewed by Robert5.0★Jul 2020

• There are no reviews featuring this term Show all reviews