Porthilly Brook

22 Customer Reviews

• "Another excellent holiday at this lovely property."

  The improvements and the new bedroom are really good. Can't get WiFi in the new bedroom, which is a problem with there being no mobile signal. A simple booster will fix that. Hopefully we will be back again in the future.

  Thank you so much for your feedback. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future. All suggestions/comments can be viewed by the property owner so these are appreciated and we are looking into getting a Wi-Fi extender - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Margaret4.4★Nov 2024

• "We loved the new extension at Porthilly Brook with lovely new ensuite bedroom and games room (the table tennis table was a hit with the children)."

  The house, as always, doesn't disappoint and accommodates a larger group well. Of course, being in a perfect location right next to the footpath down to the beach whilst also being within a short walk of excellent foodie shops helps make this a great place to stay. Being constructive (not a complaint) I'd recommend replacing the sofas in the lounge which are now old and quite uncomfortable. The upgraded coffee machine was fantastic but you need to let guests know in advance that it's a Nespresso VERTUO because these capsules cannot be bought in local shops (I luckily managed to order some on Amazon to be delivered next day) and the standard Nespresso capsules I brought with me don't work with it. All in all another fantastic family get together stay in this house. We'll be back. Thank you.

  Thank you so much for your feedback. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future. All suggestions/comments can be viewed by the property owner so these are appreciated. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by James4.4★Oct 2024

• "Beautiful house and garden ."

  Will definitely be returning. Thank you so much

  Thank you for your kind comments, we look forward to welcoming you back very soon. John Bray Cornish Holidays on behalf of the owners Property Owner

  Reviewed by Lisa5.0★Jun 2023

• "Lovely property in lovely location."

  As an added bonus, the garden is enclosed (which was great for our dog) even thought it said in the brochure that it isn't. We've stayed in many Brays holiday lets over the years and this is definitely up there as one of our favourites!

  Thank you for taking the time to share your feedback with us. We are pleased you enjoyed your stay at Porthilly Brook. We do hope that we get the opportunity to welcome you back to Cornwall in the future. John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Elaine5.0★Jun 2023

• "Our second stay at this lovely property."

  It has everything we could need and is in a perfect location for all the Rock amenities, which are all within walking distance. Hoping to book again soon. Thank you

  Thank you so much for taking the time to share such wonderful feedback with us. We are so pleased you enjoyed yet another stay at Porthilly Brook and love the location. We look forward to welcoming you back very soon. John Bray Cornish Holidays on behalf of the owner Property Owner

  Reviewed by Mark5.0★Jun 2023

• "We have been coming to Cornwall for years and been using John bray for the last 4 or 5 ."

  We loved this property and the ideal location for dog walk to the beach writhing 10 mins

  Thank you so much for taking the time to share such wonderful feedback with us, we will make sure we share it with the owners. We are so pleased you enjoyed your stay at Porthilly Brook and its lovely location. We look forward to welcoming you back hopefully soon. John Bray Cornish Holidays on behalf of the owner Property Owner

  Reviewed by Gavin5.0★May 2023

• "We have really enjoyed our stay."

  We would definitely stay again. Location really good. Facilities everything you need. Just one little thing some of the decking boards are loose which need addressing. Other than that a lovely place to stay .

  Thank you for your kind comments regarding your stay with us. I will ask our maintenance team to check the decking boards and we look forward to welcoming you back very soon. John Bray Cornish Holidays on behalf of the owners. Property Owner

  Reviewed by Jane3.8★May 2023

• "Thank you for the stay at your lovely holiday home and the goodies on our arrival a real home from home."

  Our labrador enjoyed the big garden to run around in although escaped through the bushes a couple of times chasing one of the many rabbits grazing on the lawn. Views across the countryside - beautiful enjoyed sitting on the decking taking it all in. We have been coming to Rock for over 30 years but unfortunately the configuration of this property bedrooms and bathrooms would not work for our full family visits but was very nice for just the 2 of us as was this visit. A couple of maintenance issues but nothing major ( note left for the house keeper when we left) We would both like to stay again on one of our future visits Many thanks once again

  Thank you so much for your kind words. It's great to hear that you had such a fabulous stay at Porthilly Brook and had the perfect base to relax and unwind! We would love to welcome you back anytime in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Colin3.8★Apr 2023

• "We had an issue with the downstairs cloakroom smelling horribly of sewage."

  John Bray maintenance came out very quickly when we reported it on Friday morning and they told us that specialist equipment would be needed to put a camera down the pipes to the cesspit. That service was carried out on the Tuesday but we were told the toilet would have to be removed for a fuller examination after we'd vacated the property. We lived with the sewage smell for the whole week. The sewage smell had been reported both in the visitors book and in the online reviews as early as Sept 2021 so it was surprising it hadn't been fixed in all that time. A real shame as the property is great otherwise.

  Thank you for your feedback. We are sorry for the inconvenience caused by these issues, this has been ongoing and we have been attempting to solve the problem since it was first reported. Your comments have been passed on to the team here at John Bray Cornish Holidays and to the owner. We hope you still managed to enjoy your visit despite these issues and would love to welcome you back to North Cornwall in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Antonia4.1★Mar 2023

• "Our first time here and we found a lovely, spacious, comfortable property, within walking distance of Porthilly Cove and within easy reach of the shops."

  Would definitely recommend and would book again.

  Thank you for your kind feedback. It's great to hear you had a lovely stay. We look forward to inviting you back to North Cornwall very soon. Property Owner

  Reviewed by Julia4.7★Nov 2022

• "Lose tap on bedroom sink."

  Stains around toilet in en-suite, carpet perhaps is not a good idea in a heavily used bathroom… Door lock to laundry room stiff and no light on side of property so extremely dark if using the facilities at night- no access from main house. The garden especially the deck was poorly maintained.

  Thank you for taking the time to leave a review, we do apologies for any issues you faced on your holiday I will send these issues listed to the appropriate departments. We do hope to see you again soon. Property Owner

  Reviewed by Steven3.4★Sep 2022

• "It would be helpful for there were to be a single sheet of paper in the kitchen explaining how to turn on and off the top of the cooker."

  Otherwise a delightful house in a quiet secluded part of Rock.

  Thank you for taking the time to leave a review, we are glad you enjoyed the property, we will look into getting a handbook for the kitchen, we do hope to welcome you back soon. John Brays on behalf of the owners. Property Owner

  Reviewed by Stuart5.0★Sep 2022

• "Fantastic holiday staying at Porthilly Brook."

  The house was spacious, clean, bright and well equipped. Dogs loved the garden and the proximity to Porthilly beach. Lots of fun using the barbecue and relaxing on the huge decked terrace. Hardly needed to travel much during the week we were there as everything we needed was within easy walking distance. Cafes; pub, bars, beach and convenience store. Kids had a surfing lesson in nearby Polzeath ( only 2 miles away) which they thoroughly enjoyed. We hope to stay again next year, John Bray booking service all worked perfectly as did using Atlantic Laundry for the bedding.

  Thank you so much for your kind words. It's great to hear that you had such a fabulous stay at Porthilly Brook and had the perfect base to explore the north Cornish coastline from! Property Owner

  Reviewed by Mark5.0★Jun 2022

• "An ideal house in good condition."

  What would have been useful was a short guide to such things as how to operate the cooker ?

  Thank you for taking the time to leave a review, we are so glad you enjoyed the property, we will be looking in to getting instructions for the kitchen appliances, we do hope to welcome you back again, John Brays on behalf of the owners. Property Owner

  Reviewed by Stuart5.0★Jun 2022

• "The house was spotlessly clean when we arrived and all the little things mentioned by guests over the last year had been dealt with by the owners."

  The house was perfect for our family group including two dogs. The location is convenient for both the beach and the shops. My early morning walk down to Porthilly Cove made me smile every day. We hope to be back again next year providing the owners' planned extension and building alterations don't result in it becoming unavailable or unaffordable.

  Thank you for your kind words. Its great to hear you had a lovely stay and was able to make the most of the property and all it had to offer. We hope to invite you back to North Cornwall again soon. John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by James4.7★May 2022

• "Lovely property in a very quiet spot."

  Well equipped and spacious. Bonus being able to have my dogs with me. If I have a gripe it is that bed linen is not provided but we brought our own. Also the early check out is hectic in such a big house. However we had a lovely week away and I would book this property again :)

  Thank you very much for your feedback. We take every comment onboard. We are very happy that you enjoyed your stay and we hope to welcome you back soon! Property Owner

  Reviewed by Sonja5.0★Apr 2022

• "Comfort is slightly down only because i need high back seating for neck problem."

  Also steps down to garden i think one is broken not 100% certain. But would look to return as it is a perfect position for us with all the walks and privacy of garden.

  We have been reviewing all of our feedback over this years season, we just wanted to say a massive thank you for taking the time to feedback on your stay. Your comments were noted by us here at John Bray Cornish Holidays. We are glad to hear you enjoyed your visit and would love to welcome you back to North Cornwall in the future. John Bray on behalf of the owner. Property Owner

  Reviewed by Barry4.7★Apr 2022

• "Gorgeous property in a brilliant location - we really enjoyed our stay here over Christmas!"

  The property was well equipped, and really spacious for 8 adults and 2 dogs. We had a great week here. The only improvement we’d suggest would be a thorough clean throughout the property - there were parts of the cottage that just needed some TLC, and clearly hadn’t been touched for a while!

  We have been reviewing all of our feedback for the past few seasons, we just wanted to say a massive thank you for taking the time to feedback on your stay. Your comments were noted by us here at John Bray Cornish Holidays. We are glad to hear you enjoyed your visit and would love to welcome you back to North Cornwall in the future. John Bray on behalf of the owner. Property Owner

  Reviewed by Ashley4.4★Dec 2021

• "This is an excellent property in a wonderful location."

  Obviously, at the end of a long season it is showing some signs of wear and tear. The cleaning was adequate, but could be better. We would certainly recommend the property and are considering booking again.

  Reviewed by Margaret3.4★Nov 2021

• "Kim Putterill Markyate Herts November 2021 We've just had an amazing two weeks staying at Porthilly Brook."

  It's a lovely spacious property with garden and views over the countryside and very peaceful, although I'm sure in the summer months it's less quiet. My only gripes about the property being a large gap by the side gate big enough for a dog to get out and had I not blocked it off with a garden chair my GSD would of got out especially as the footpath runs along the front of the house with people walking with dogs. Surely this can be blocked off making a less stressful time time for those of us having pets. The decking is extremely slippery when wet and would benefit from a pressure wash. Also there were crumbs left on the kitchen table which seeing as extra cleaning and sanitising is supposed to take place was not really acceptable given the time changes for arrival and departure. Despite these we've had a wonderful holiday with the mildest November with a few sunny days being able to sit out on the decking. Many thanks.

  Reviewed by Kim4.4★Nov 2021

• "Porthilly Brook is in a fabulous location and is very quiet and peaceful."

  It is a great sized property and is very spacious and comfortable. Sadly, the following issues we encountered let the property down............ 1. We could not use the cloakroom/wc due to an awful smell within the room. 2. Both the washing machine and tumble drier in very shabby condition and not working correctly....... a) Washing machine leaking from the bottom when used b) Tumble drier thermostat obviously broken as no heat to any setting. Also, completely rusty inside. 3. Badly leaking tap to kitchen with extremely annoying constant dripping. 4. Broken radiator to en-suite. No heat even when thermostat adjusted. 5. Garden is not securely enclosed (gap to side gate). As this is a dog friendly property it would be helpful if visitors were made aware of this. 6. Lack of DVD's (considering a DVD player is provided), books, board games etc. This is the first holiday home we have rented where this type of thing has not been provided. 7. The hallway would benefit from a coat hook being provided on the wall. 8. No welcome book/property information pack. Its a great pity that this lovely property lacks the finer details for the comfort of its guests. With a bit more thought, tlc/maintenance and care from its owner this property would be perfect.

  Thank you for your comments on Porthilly Brook. We will investigate the issues that you have raised with the owner. We hope you enjoyed your stay regardless of these and would love to welcome you back in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Russell3.4★Sep 2021

• "If anything the description of the property particularly the location did not do it justice."

  Such a quiet spot with no noise of passing traffic etc.

  Thank you so much for your feedback. We are so glad that you enjoyed your stay and would love to welcome you back anytime in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Matthew4.7★Sep 2021

• There are no reviews featuring this term Show all reviews