Glaston

6 Customer Reviews

• "On arrival, the kitchen had dirty splash back (coffee stains up the wall under the window), grill pan had cheese & crumbs in, 2 partly used containers of milk were in the fridge, one floor plank had slid & there was a 2” gap between planks."

  Kitchen window (left) latch was loose. Dried food was left stuck on dining table. Large duvet was lying in the bottom of the pantry. French doors by the wood burner/ sitting area wouldn’t shut (we looked at the handle & noted there was no locking mechanism, this meant the lodge was not secure. The En-suite shower in main the bedroom had 1/2 used toiletries in the shower which looked dirty (black & orange marks on the floor), also the shower curtain was orange/brown on the bottom 25%. In the main bedroom 4 pillowcases had been left draped over the television, we put them on the pillows. There were cobwebs throughout the property & the skirting boards were covered in dust. The WiFi hardly worked & it was only possible to get 3G. We certainly didn’t expect to have to go out to get any connection. We felt disappointed & think the lodge is tired. The lodge was a perfect size for us with a 94 year old in tow. We loved the location & the setting of the lodge. The Barnsdale Hotel was conveniently situated for meals & refreshments, and use of the WiFi.

  Reviewed by Alexander3.8★Aug 2024

• "The tv reception was rubish the table lamps did not work instant boiling did ..."

  The tv reception was rubish the table lamps did not work instant boiling did not work teelephone to report faults didnot work the easychairs and seteee needed scraping the hot water was only warm every thing else was fine the price paidfor this hollidaywas twice its real vayue

  Good morning, Thank you for your feedback and we would like to offer our apologies to you for the issues that you experienced. Please be assured that this is not our usual standard and following your stay our maintenance team have assessed the issues raised and we can advise that we are in the process of fixing and replacing the items mentioned. Kind regards Rutland Retreats Property Owner

  Reviewed by Robert3.4★Sep 2023

• "It was just what we wanted a very quiet area set in lovely countryside."

  Everything about the lodge was great we really enjoyed our break.

  Reviewed by David5.0★Oct 2020

• "The Lodge was very nice and well equipped."

  It was a disappointment to come across things not working - french doors, fan, window latch and lightbulbs. That said when reported they were quickly fixed. The location was ideal but somewhat let down by the background road noise of A606.

  Reviewed by Peter4.4★Sep 2020

• "Great accommodation, helpful and friendly staff willing to go the extra mile."

  Made our pre Xmas break so relaxing and enjoyable

  Reviewed by Denise5.0★Dec 2018

• "Lovely peaceful spot."

  Great that the lodges accept dogs. Not only that but lots of pubs and restaurants in the area also take dogs in with paying guests. The lodge was really well equipped - a home from home - and if anything the photographs just do not do this place justice. We were really impressed with the quality of the accommodation and will definitely be back in the future.

  Reviewed by Gary4.7★Aug 2018

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