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"We have just returned home from a Mon-Fri break."
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When we arrived things looked ok…. Until I opened the fridge to put our food away!! It had opened packets of food in there!!
Ham, cheese, halloumi cheese, chicken bites, half a pot of hummus, half a melon (all dried up) and continental platter meat selection (dated 24th Aug)
Reviewed by Mandy2.2★Sep 2024
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"Probably already aware but central heating cannot be turned off, downstairs en-suite toilet has flushing problem,no handle to close door to downstairs bedroom,general cleanliness needs attention and downstairs bedroom was too cramped for us."
Didn’t spoil our enjoyment of our stay.
Reviewed by Tony2.8★Jul 2024
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"Shepherd’s cottage has the potential to be a perfect holiday home."
Great location, spacious and very well equipped. Sadly it has been allowed to become quite tired. This is nothing that a deep clean, some redecoration in the bathrooms, new rugs, throws, cushions and garden furniture couldn’t sort out.
Reviewed by Dina3.4★Jun 2024
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"Lovely holiday and overall cottage was good choice for break with grandparents, parents and 2 boys."
Although there were some issues which negatively impacted our enjoyment of the week.
Positives
Welcome pack on arrival meant didn't have to immediately locate local shops to make a drink.
Well stocked kitchen with a whole cupboard free for storing our food really appreciated.
Lots of resources provided - towels, loo rolls, dishwasher pods, laundry pods, basic cleaning supplies.
Lots of living space offering areas for everyone.
Reliable WiFi.
Lovely garden and views.
Easy parking for 3 cars.
Comfortable garden furniture with BBQ.
Covered pergola meant could still enjoy the outside space whilst the Great British liquid sunshine poured.
Excellent location for exploring local area.
Negatives
Whilst the cottage appeared clean and tidy, the level of cleaning left much to be desired. We found cobwebs and thick dust in all areas of the cottage, a grubby bath and the fire place full of ash.
The door to the downstairs bedroom only had door handle on one side, meaning that someone else had to shut the door behind you to give you any privacy especially important as the ensuite was open to the room.
Downstairs loo constantly running water.
Lack of bath mat and deep bath made using the upstairs shower dangerous.
The lack of easy to understand guidance on using cooker/washing machine/ dish washer/showers caused great frustration.
2 members of our family have asthma/allergy to dust mites so the provision of feather filled pillows on the beds and sofa in the dinning space caused significant issues and increased medication usage.
Whilst Somerset collected a great range of recyclable rubbish (much more than our local council) it is managed very differently to our so no clear information on when each bin would be collected was very frustrating. Multiple comments in the guest book commenting that black bin had not been emptied.
Overall we had a great holiday and enjoyed the area, however the negatives around the cottage mean that we will not be returning Shepherds Cottage.
Reviewed by Sarah Jane3.1★May 2024
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"Our 3rd stay at this lovely cottage."
Just a few negatives about this stay: The towel rail in upstairs bathroom was broken and just one bracket left sticking out of the wall, which could have caused an injury. We had to find bedding to make up a bed in ground floor bedroom which wasn’t ideal. The shower in ground floor shower room could do with the tile grout thoroughly cleaning. Not a single toilet roll to be found in any of the bathrooms, we always bring our own, but it would have been a nice touch. The driveway is dangerous to pull out of, the hedge needs to be cut back to give a safer exit. Overall a lovely stay, but feel standards had slipped since our previous visits.
Reviewed by Sandra4.4★Jan 2024
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"Negatives: Very cold cottage on arrival, wood burner contained ash and debris from previous occupants, dust on tables, empty diffuser and burnt down candle left, downstairs very small bedroom with twin beds unmade on arrival, what appeared to be blood spots on duvet, stained mattress protector, extension lead as main plug point, downstairs shower room needs attention, dirty tiles, shower tray takes ages to drain, door dividing dining room to small twin needs handle on inside and lock, only a few sheets of toilet paper on a roll for 3 bathrooms, no tea towels, no hand towels in bathrooms, tap in upstairs bathroom moves when turning on/off, step from lounge to front door trip hazard, doors to garden difficult to open."
Positives: Nice living area, kitchen well equipped, well decorated downstairs cloak room, nice main bedroom, upstairs twin light and airy, good parking, nice garden and view. Short 10-15 minute walk into Dulverton. Owner was responsive and said that she would talk to the cleaners. We felt that the cottage was somewhat lacking in attention to detail and that some modernisation to the bathrooms and small twin could make it more comfortable. Dulverton is lovely and a good base to discover the area. We drove to Lynton and Lynmouth which took approximately 40 minutes. Please note though that the cliff railway doesn't open again until February. We were aware of this and still felt that the drive there was well worth it, even in bad weather. Highly recommend booking Woods, very dog friendly and great food. The Bridge was also very good too. Dulverton has a Co op and other handy shops so everything that you could need.
Reviewed by Seeta2.2★Jan 2024
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"A lovely, comfortable, home away from home!"
The kitchen had everything we wanted (and more!), the beds we’re comfortable and the whole cottage was beautifully decorated. We loved Shepherd’s Cottage and will definitely look to booking again.
Reviewed by Lisa4.7★Oct 2023
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"One of the most well-equipped cotaages we've ever stayed in!"
Shepher's Cottage is very comfortable and in a lovely location.
Reviewed by Pat5.0★Jul 2023
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"Lovely week at Shepherds Cottage."
Everything there was good (had to clean BBQ but no big deal). Dulverton a short walk away and has everything you need. Just watch out for leaving the property - high hedge - get someone to guide you out - again not a big deal. The dog loved it (although picked up a few ticks in the area. Tick remover needed - can buy in town). Overall - excellent week.
Reviewed by Cliff5.0★May 2023
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"We had a good week at Shepherds Cottage near Dulverton."
The house was warm and comfortable. There were some issues that need attention however. First of all, the drive is very narrow and visibility of traffic from Dulverton is obscured by a hedge. If the hedge cannot be cut back, a pair of angled mirrors on the wall opposite are really essential. My wife and I occupied the downstairs bedroom and bathroom. That facility is separated from the main lounge by a door with clear glass. A curtain on the door would give some necessary privacy. Finally, a single role of toilet paper per bathroom is not adequate for a week!
Thank you for taking the time to complete your feedback. We appreciate that visibility is difficult,the hedge is trimmed but we will look into whether the angled mirrors might help. We don't feel that a curtain would work on the glass door leading into the corridor to the bedroom and bathroom but we will look to put some opaque covering on the glass. We provide a toilet roll in each bathroom for your arrival, as it is a self catering property, additional toilet rolls can be purchased from a nearby supermarket.
Property Owner
Reviewed by Colin4.1★Mar 2023
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"We absolutely loved our stay at Shepherds Cottage."
The cottage itself is beautiful and so cosy. Our visit was during the colder season, so we did not make use of the garden but we can imagine what a blissful holiday stay it would be all year round and look forward to booking again in the summer too. We didn’t want to leave! The kitchen is very well equipped, the bedrooms very nicely made up, the dining and snug area a perfect place to lounge around. We visited the Bridge pub for dinner in the evening and the food was lovely. We went with our 2 dogs and there are ample scenic walks to take along the river. A 10/10 stay and cannot wait to come back!
Thank you so much Kim for the great review. I’m so pleased you had a lovely time.
Property Owner
Reviewed by Kim5.0★Feb 2023
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"Lovely cottage with lots of space and fantastic warm and modern decor and log fire."
Would definitely recommend.
Reviewed by Michael4.4★Dec 2022
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"We enjoyed our week - the cottage is extremely comfortable and very well equipped."
Minor concerns were the road noise and the limited area in which to turn a car. More serious is when driving out of the entrance you cannot see what is coming until you are well out into a busy road. Perhaps not an issue for those who have someone to guide them out but my husband is partially sighted.
Thank you for your feedback. We have never found the road or the driveway to be a problem for other guests and 3 cars can fit on the drive so turning should not be an issue. Although like most properties the house is on a road, Dulverton is a very sleepy village.
Property Owner
Reviewed by Linda4.7★Sep 2022
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"Lovely comfortable well equipped cottage with beautiful garden in a great location for visiting Devon and Somerset."
A welcome tray on arrival would be a nice addition, so guests could have a cup of tea when they arrive after a long journey.
Reviewed by Catherine4.7★Aug 2022
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"Very comfortable cottage with everything we needed for our stay."
Dulverton has good shops and eating places and is a good centre for exploring Exmoor.
We should have liked some larger bowls as the plates were too flat for ‘wet’ pasta sauces etc and the bowls provided better for puddings and cereals…. A very minor point and more of a reflection on our eating habits than anything else…
Thank you for your feedback your comments have been taken on board.
Property Owner
Reviewed by Gillian5.0★Jul 2022
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"Beautiful cottage, very well equipped, very spacious."
We all had a lovely week.
Reviewed by Andrea5.0★Jun 2022
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"Wonderful cottage very clean and a lovely log fire for cosy nights."
Layout suited us but if 2 separate families lower bathroom did not offer privacy as open plan.
Beds very comfy good selection of DVD’s offered for all ages.
Good location 10 min walk to Dulverton. Loved Tarr steps…the Sunday lunches looked huge!
Wimbleball lake great for walking. Lyndon Lynmouth very enjoyable even in inclement weather.
Would definately revisit this cottage and recommend to family and friends.
Reviewed by Linda5.0★Feb 2022
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"Such a lovely cottage!"
Decor was beautiful, very clean and well equipped, comfortable beds and extremely cosy. It had the wow factor for us and we will definitely rebook and highly recommend. I loved it so much I would like to buy it, if it ever comes to the market!
Reviewed by Sandra5.0★Jan 2022
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"Clean cottage lovely and warm great location 10 minutes to shops and pub, only recommendation is a door on the down stairs shower room/toilet that serves a twin bedroom we had 2 teen age boys different families and couldn’t really use the toilet or shower."
The first floor twin beds very poor quality and headboard and legs coming apart. Definitely will stay again.
Thank you for taking the time to complete your feedback. All feedback is taken very seriously and we have taken your comments on board. The twin beds will be fixed. Aside from this we are glad that you enjoyed your stay at the cottage and its lovely location and look forward to welcoming you again in the future.
Property Owner
Reviewed by Darren5.0★Dec 2021
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"The property was filthy."
. mess marks down the toilet pan, windows wouldn’t close, log fire still left with previous client debris, blinds broken, vacuum cleaner dint work, in fact spat out so much dirt it set the fire alarms off. We had unexpected visitors who knew we were out, but came back to find them on the property. I filed a complaint and have had no acknowledgment. The cottage is lovely, but not maintained, and this is your business!
Thank you for your feedback, the issues have been taken up with the caretaker, the visitor at the property was the gardener. We are sorry you did not contact us during your stay we hopefully could have addressed these issues straight away for you.
Property Owner
Reviewed by Clare2.8★Dec 2021
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"Great cottage, with beautiful views and in a really good location."
The cottage was spacious and cosy. However it could have been a bit cleaner and upstairs the bathroom mirror was not securely attached and one of the blinds in the master bedroom was broken.
Thank you for taking the time to leave your feedback and we are really pleased to hear that you enjoyed your stay at Shepherds Cottage. The owner is aware of your review and the points have raised will be attended to.
Property Owner
Reviewed by Elizabeth4.7★Nov 2021
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"The cottage and views were amazing as was the pretty garden but it was a shame it wasn’t dog proof."
Reviewed by Judith4.7★Oct 2021
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"The cottage was so clean and comfortable and was equipped with everything we could possibly need."
Was very handy for the quaint village of dulverton which had some lovely shops and places to eat. The boys also enjoyed playing football on the lovely park that was 2 mins walk away. Would definitely recommend staying at this beautiful cottage
Reviewed by Michael5.0★Jul 2021
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"This is a superbly furnished and beautifully decorated spacious cottage in a delightful village with plenty of good shops and places to eat."
Every need is catered for in the cottage and we would definitely recommend it.
Reviewed by Helen5.0★Jul 2021
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"It is a brilliant cottage with everything we needed."
Lovely decor and very homely. Childproof for our toddler and also kindly provided a cot and highchair for the baby. We highly recommend it.
Reviewed by Louisa5.0★Jul 2021
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