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"Beautiful apartment just a shame about the scaffolding but otherwise perfect."
Reviewed by Kilmeny5.0★Oct 2024
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"Poor! We weren’t notified of building works and had to put up with living on a building site on our holiday."
There was no privacy as the workmen could see into the kitchen and lounge. The garden was locked off, and we booked this with the main criteria being a garden with having dogs. Overall a holiday from hell. With little to no support from the owner and no support whatsoever from Sykes. Will never book again.
Thank you for your feedback. My sincere apologies that Sykes didn’t inform you about the maintenance work being carried out. As you were aware (via our Housekeeper) I was in touch with Sykes to try to expedite a solution.
I understand that Sykes offered you the opportunity to move to another property or compensation, neither of which you were happy to accept.
Once again I can only apologise that Sykes didn’t inform you about the maintenance work.
Property Owner
Reviewed by Jayna1.9★Sep 2024
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"The apartment was very good nice and clean and all we needed the patio left a ..."
The apartment was very good nice and clean and all we needed the patio left a little to be desired was quite shabby needs a bit of a clean up
Thank you for your positive feedback. As you were aware, there is currently maintenance work being carried out at the back of the property which impacts on the patio area. Once completed this will return to normal.
Property Owner
Reviewed by Michael4.1★Sep 2024
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"Lovely holiday and stunning views."
Parking was a nightmare ,people parking over the entrance all week so parents that are elderly had difficulty getting passed.
The sink in the bathroom the cold tap was a very poor flow .
Reviewed by Tanya4.7★Sep 2024
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"House was dirty."
Stuff was broken but maintenance came out once we reported it. Lovely decorated place but needs something doing with front of property & pation area is not pretty but views are lovely
Hi Donna
Thank you for your feedback. I was very surprised to hear that the apartment was dirty as it’s always spotless when we have visited and I haven’t had any other complaints about cleanliness.
I have emailed you asking if you can send me more details around your comments so that we can investigate further.
Suzie
Property Owner
Reviewed by Donna3.8★Sep 2024
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"The property was lovely."
It was far nicer than the photos led you to believe. The space and view were the best we have had staying in the UK. The description on the website needs to be updated to include all the facilities as there is no mention of a tumbledryer or coffee machine.
The patio was being cleaned when we arrived, but just the piece to the left of the property, looking from the patio doors. Unfortunately the main part wasn't cleaned and the mud from the patio was left across the bottom so you couldn't walk out without shoes on.
Hi
Thanks for your feedback and I’m glad you liked our property.
Re the patio, I’m not sure what had happened as I was there the previous week and it was OK. However the poor weather may have caused something to be brought in by the sea and can only apologise if this was the case.
I can’t comment about the side area of the patio being cleared (it may have been the owner of flat 2)?
Thank you for taking the time to feedback to us.
Property Owner
Reviewed by N3.8★Aug 2024
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"One of the nicest holiday homes I have stayed in."
My family had a fantastic holiday, the apartment was beautiful with everything you could want for. The view was amazing with the constant smell and sound of the sea making it so relaxing. We even spotted dolphins from the veranda!
Liked it so much we have booked for next year.
Hi Chris
So glad you enjoyed your holiday and look forward to seeing you next year.
Suzie
Property Owner
Reviewed by Chris5.0★Aug 2024
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"Absolutely beautiful place and the view we had was amazing."
Who doesn't love the sound of the sea as you open the door in the morning
Reviewed by Elaine4.1★Jul 2024
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"Tremendous apartment, wonderful modern kitchen, beautiful tasteful furnishings ..."
Tremendous apartment, wonderful modern kitchen, beautiful tasteful furnishings and great outdoor door space for lovely ocean views
Hi Tim
Thank you for your kind feedback. We are glad you enjoyed your stay and hope to see you again
Suzie
Property Owner
Reviewed by Timothy4.7★Jul 2024
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"Excellently decorated, furnished and equipped, all making for a wonderful stay."
As if that were not enough, the view was stunning - so relaxing just to sit and look out across the Bristol Channel framed by the rocky coastline. We all loved it
Thank you for your kind feedback, we are glad you loved it!
Property Owner
Reviewed by David5.0★Jul 2024
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"Stunning apartment and very well equipped."
Very spacious and tastefully decorated. The outside space was superb with amazing views and sun most of the day in June. Some pint glasses and a shaver point would have been handy but they are the only thing. Parking for small car only but Rover permit at £50 a week available online with plenty of car parks close by and you can use at a lot of other places too. Excellent holiday and Ilfracombe itself is great.
Thank you for your very useful feedback and we are glad you liked the apartment and outside space.
We will invest in some pint glasses.
We are pleased you enjoyed your holiday and hope to see you back again sometime in the future.
Suzie
Property Owner
Reviewed by Robert5.0★Jun 2024
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"Had a fabulous week in the apartment… It’s in a perfect position for the ..."
Had a fabulous week in the apartment… It’s in a perfect position for the harbour and town centre…
If we were to return to Ilfracombe I would definitely book this apartment again
Reviewed by Lynda5.0★Jun 2024
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"Lovely apartment with great furnishings and bedding, nice and stylish very comfortable and a wonderful place to stay whatever the weather."
Everything seems to have been thought off and all the furnishings, etc. are good quality and in good condition.
The parking space is quite tight and not for the fainthearted however, there is in midseason and for parking in town and sometimes for free overnight
Ilfracombe is a lovely Town with lots of eating and drinking options we had a lovely meal up the hill Behind the harbor in the lime kiln. My elderly mother found the access steps with the overhang, a bit challenging.
Hi Claire,
We are glad you had a lovely time and hope to see you back in the future.
S
Property Owner
Reviewed by Claire4.7★May 2024
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"What an awesome week away in this beautiful holiday apartment."
No 1Cheyne Beach is so spacious and airy with lovely decor. The kitchen is fantastic and the whole place is spotlessly clean. The veiws outside the rear of the property are amazing. Quite possibly the best sykes property we have stayed in over the last ten years. The location is great too. The town, harbour and coastal path just a stroll away. Woolacombe Beach, just 6 mile away is gorgeous and our border collie Jac loved it there. All in all a fabulous stay and we will definitely be back. Many thanks
Kobe McNamara.
Thanks Kobe for such a lovely review. We are pleased that you had a great week and look forward to seeing you again.
Property Owner
Reviewed by Kobe5.0★Mar 2024
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"Very nice apartment in a central location."
Very newly decorated and lovely furniture and beds. Great view of the sea from the living areas. Quiet.
The bedrooms were by the road and as below ground level meant little air came in through the windows and so were stuffy. The third bedroom didn’t even have a window at all. Felt slightly damp in the bedrooms.
This was the only negative and would put us off slightly from booking again
Hi Mark
We are sorry you felt that there was insufficient air in the bedrooms. We haven’t experienced this ourselves and stay at the apartment quite frequently.
As regards the slight damp feeling, I wonder if this is because the heating hadn’t been on for a while. I will ensure we put it on the day before guests arrive in future to prevent this, but again we haven’t experienced this.
Property Owner
Reviewed by Mark3.8★Feb 2024
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"MAN! One of the nicest holiday homes I have stayed in."
My family had a fantastic holiday, the apartment was beautiful with everything you need.
The views was amazing with the constant smell and sound of the sea making it so relaxing and definitely we coming back what a an incredible place.
Thank you for your lovely feedback. We look forward to seeing you again…
Property Owner
Reviewed by Abdulaziz5.0★Feb 2024
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"Second stay here and going to book again for next year."
Have also sent deets to a couple of friends and family who are looking fie places in Ilfracombe. There are no negatives about this place I highly recommend
Thanks Deborah,
We are glad you enjoyed your second stay with us and look forward to seeing you and your friends again.
Suzie
Property Owner
Reviewed by Deborah5.0★Dec 2023
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"Photos do not do the apartment justice."
Wonderful home from home.
Very tastefully decorated.
Would defo book again.
Patio could do with an upgrade but apart from that excellent
Dear Sally,
Thank you for your kind comments and those in the guest book. Look forward to seeing you again.
Suzie
Property Owner
Reviewed by Sally5.0★Sep 2023
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"Wonderful property great location spotlessly clean all the amenities you could need lovely stay"
Glad you enjoyed your stay Tracy.
Property Owner
Reviewed by Tracy5.0★Jun 2023
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"Lovely apartment very well equipped and close to the centre of Ilfracombe and ..."
Lovely apartment very well equipped and close to the centre of Ilfracombe and access to restaurants and bars Would definitely book again
Thank you Pam for your kind feedback. We look forward to seeing you again.
Property Owner
Reviewed by Pamela5.0★May 2023
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"Excellent flat and location, beautifully furnished."
Really happy with it. Would book again.
Thank you Sam, glad you enjoyed staying in our apartment. Look forward to seeing you in the future.
Suzie
Property Owner
Reviewed by Sam5.0★Apr 2023
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"Thoroughly enjoyed our week and slept in the most comfortable bed ever in a holiday rental."
Reviewed by Suzanne5.0★Mar 2023
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"Beautifully furnished and very comfortable."
We have a concern that the property description refers to steps down to the rocks. These steps are extremely dangerous and in fact there is a sign saying that they should not be used. We think that the property description should be amended as this access was an attractive feature to us. The gate at the top of the steps should be padlocked as one morning the gate had blown open and the warning sign was not visible.
Dear Victoria,
We are sorry that you felt that the description of the steps on the Sykes website to be inaccurate - however, it was clearly stated that people use the steps at their own risk.
In light of your feedback we have instructed Sykes to amend the description which they have now done.
Since your stay, the steps have been cemented so they are no longer loose or uneven.
We are glad you found the apartment well furnished and very comfortable.
S
Property Owner
Reviewed by Victoria4.4★Feb 2023
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"The holiday home and view were stunning, could not have asked for anything more!"
!
Only download side of the property was the parking BUT we got lucky with sports outside the apartments xx
Hi Kerry
We do provide parking (but I acknowledge it is a small space, which is why we have stated that it is only suitable for a small or medium car). We have also suggested that guests use the general car parks in the centre of Ilfracombe which are only a 5 minute walk from the apartment.
I'm glad the rest of the apartment met your needs.
S
Property Owner
Reviewed by Kerry5.0★Feb 2023
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"We had a great stay, every need catered for."
Tasteful decor. Comfortable beds.
Fantastic views.
Thank you for your lovely feedback. I’m glad you enjoyed your stay.
Property Owner
Reviewed by Nicola5.0★Jan 2023
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"We had a lovely time in this beautiful apartment, it has all the amenities you need, very spacious and comfortable."
The view is stunning. We stayed at Christmas and decorations had been put up which was a lovely touch. I would definitely recommend this apartment.
Dear Julie
Thank you so much for your lovely feedback. I’m glad you had a lovely Christmas.
All the best.
Suzie
Property Owner
Reviewed by Kay5.0★Dec 2022
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"Excellent property."
Beautifully decorated very comfortable beds. Lovely, lovely place highly recommend. Excellent location and butiful view to boot. I couldn't recommend highly enough
Thank you for your very kind comments and glad you enjoyed your stay.
Property Owner
Reviewed by Deborah5.0★Dec 2022
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"Beautiful modern apartment, ideally placed in Ilfracombe."
We loved everything about the apartment and the wonderful sea views. We will defiantly be back.
Thank you Rachel for your kind feedback. We look forward to seeing you again.
Suzie
Property Owner
Reviewed by Rachel5.0★Nov 2022
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