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"Thank you so much for letting us rent your property over Christmas."
It was beautifully decorated and very comfortable. What a gem. It was a really thoughtful touch leaving a sumptuous hamper, Christmas decorations around the house and a tray to roast the Turkey in. We couldn’t have asked for more.
The bit the rest of the world doesn’t need to know:
the shower on the top floor wasn’t draining properly and the tray became full of water too quickly. This got worse as the week progressed so probably just needs a bit of bleach in the drain.
It was tricky to read a book in the evening, the lights weren’t good enough. It’s probably just me but I do like to read books on holiday.
Hello;
Many thanks for your feedback, we are so pleased that you enjoyed your stay at The Town House, we think it is rather a special property, right in the center of Dorchester, with all it has to offer, and central for touring the area. We do like to put Christmas Decorations throughout the whole house, as we think this style of property deserves them. Glad you also enjoyed the hamper, this is a relatively new local company that we are working with, to provide a little extra for our guests.
With regards to your two problems, first of all thank you for bringing them to our attention. We were unaware of the problem with the shower tray not draining properly, we will get this looked at straight away, and hope it was not too much of an inconvenience. With regards to the lighting, again no one has mentioned this before, and we purposely chose to have low level lighting provided by table lamps. We have now purchased a "reading standard lamp", which should make reading a lot easier, and is light enough to move around if needed.
Again many thanks for staying at our property, and glad tha you enjoyed your stay, and the lovely feedback.
Property Owner
Reviewed by Tracey5.0★Dec 2024
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"We had a great stay in The Town House."
Beautifully furnished, comfortable and well equipped. Located perfectly for exploring Dorchester on foot. The welcome hamper, with quality products, was very much appreciated. Comfortable beds and bedding. The street noise was sometimes a bit distracting during the night but all in all a very enjoyable stay.
Some minor issues for your information; the en suite bathroom sink was very slow draining and the main bathroom's door handle is very loose. After some heavy rain water leaked through the second floor landing window.
Reviewed by Ann4.7★Oct 2024
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"We had an absolutely wonderful stay and loved the house, which retained its history and period elegance, whilst being very well fitted-out with every possible modern facility."
Thank you for the wonderful hamper, which was so generous and very delicious. All the beds were extremely comfortable and the bedding was heavenly. The only point to make is that the top bathroom sink kept getting blocked, with the water rising up. We were out all day and didn't want to haul you in to fix it, but you may want to take a look. Probably just needs a good plunger. Anyway, thank you again so much, and we'll be back!
Reviewed by Anne Louise4.7★Sep 2024
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"We have nothing but good to say about our stay in The Town House."
When we arrived we were very pleased to receive the welcome hamper - a lovely little touch - and to see what a lovely, clean and spacious house it was. The light in one of the bathrooms wasn't working but after a quick email the maintenance man came and fixed it before we had even gone out which we were very impressed with. The house was spotless when we arrived and there was everything we could possibly need for our comfort. Older guests might prefer the downstairs bedroom as there are a lot of stairs to the en suite at the very top. Car parking was fine, one car behind the other, and we made sure we reversed into them at the end of the day to make exit easier as the main car park was usually quite busy. No problem though - just very good to have the two spaces. Very easy to get to the shops and restaurants in Dorchester and a very good base to see the Jurassic coast.
We would highly recommend The Town House as the owners had put so much effort into making their guests comfortable and we had a wonderful stay there with our family. Thank you so much.
Reviewed by Joyce5.0★Aug 2024
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"Very nice and convenient place to stay, will book again."
Thank you.
Reviewed by Deborah5.0★Nov 2023
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"Fantastic property right in the centre of Dorchester."
Beautifully furnished, immaculately maintained, extremely well equipped and very comfortable. Great to have parking right outside the house. Lots of stairs as the house is on 4 floors but no problem to us. Really lovely and owners have made it exceptionally beautiful with their choice of furnishings. We loved it.
Reviewed by Anne5.0★Oct 2023
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"We have just returned from a lovely week's holiday at The Town House."
The accommodation is excellent, with a very well stocked kitchen and super comfy beds and is decorated and furnished to a high standard throughout. Its town centre location is ideal for anyone wishing to explore Dorchester and its only a short drive to Weymouth and the Jurassic Coast. The only caveat to be aware of is that the town centre location means that it can be a bit noisy due to traffic. Also, thank you very much for the lovely welcome package, filled with scrummy foods from Dorset Happy Hamper - we really enjoyed munching our way through that!
Many thanks for your excellent feedback, and so glad you enjoyed your stay at The Town House, we think it is rather a special place. So glad that you appreciated the way it is furnished and decorated, we put a lot of time into making it comfortable and a pleasant place to stay. Yes, being right in the centre of a busy town there is inevitably some street noise, but we think the location makes up for that. So glad you enjoyed your Dorset Happy Hamper, this is a new local company, using all locally sourced products, that we have chosen to support. I hope you enjoyed your stay in Dorchester, with its central location, making it easy to visit many local places. Thank you.
Property Owner
Reviewed by Stuart5.0★Aug 2023
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"Very comfortable accommodation in a great spot for exploring many of Dorset’s attractions."
The kitchen was well-equipped and the WiFi was excellent. It was a bit noisy at night, situated as it is on a main street with a pub next door but that’s just one of those things and the price you pay for being centrally located. It would have been helpful to have had more information about recycling. We ended up visiting the local household waste recycling centre but it seemed that dry recyclables hadn’t been collected for months - perhaps because guests are unsure what to put out and where to put the bin. Not everyone will look it up as we did. Beware the bath - the taps are the wrong way round so hot water comes out of the tap marked cold, and vice versa!
Reviewed by Colette4.1★Apr 2023
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"Very beautiful and comfortable property with excellent facilities."
We thought initially that the dinner plates were too big to go into the dishwasher until we found out how to adjust the top shelf. Very well located for shops and other local services. The lampshades in the top two bedrooms may not provide enough light for some people who want to read in bed.
Many thanks for your feedback, and so glad you enjoyed your stay and appreciated our property, sorry about the dishwasher issues, but glad that you managed to solve the problem. Thanks for the feedback on the upstairs lampshades, I must admit we hadn't realized this, so will look into changing them.
Property Owner
Reviewed by Nicola5.0★Feb 2023
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"Some lights not working, bathroom toilet position in relationship to bedrooms not ideal but understand the best that could be made with the layout."
Overall a very good experience
Reviewed by Michael4.7★Oct 2022
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"The property was furnished beautifully and equipped to a very high standard."
The town centre location, with a commanding view of Dorchester's main street, was ideal for us.
Would we stay there again? Yes we would.
Thank you so much for your feedback on your stay at The Town House, we think it is a rather special property, with its views down the High Street. We are glad you enjoyed your stay, and would love to see you back again.
Property Owner
Reviewed by Keith5.0★Sep 2022
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"Really enjoyed our stay at this lovely property."
There were some initial issues regarding Wi-Fi but these were dealt with as promptly as was possible.
Great location.
We are glad that you enjoyed your stay at The Town House. As discussed with you, we apologise about the Wi-Fi, but we were let down by BT on two prior booked appointments, but pleased that we were able to sort it out during your stay. We hope you enjoyed your visit to Dorset.
Property Owner
Reviewed by Carol4.7★Sep 2022
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