Flat 5 Fairwinds

10 Customer Reviews

• "The location of the property was perfect, with allocated parking."

  The owner was very helpful, gave us required information in advance and responded quickly to our queries.

  Reviewed by Shazia4.4★Oct 2024

• "We throughly enjoyed our stay at this great apartment and would highly recommend for its spacious, homely, clean and comfortable facilities."

  The private view looking out onto the communal garden is a treat to wake up to after spending the night in the big comfortable bed. A parking space is a big bonus, as parking in the area of Poole/Bournemouth is busy and expensive. It’s a great for location to the beach, chain ferry and bus services to Poole and Bournemouth. Finally, we were down visiting family and were able to extend our stay. The owner was very accommodating and was prompt with returning our call when we had a query. We will definitely look to book this apartment on our next visit.

  Thank you for your lovely feedback. It is always great to hear that people have had a great holiday at our flat. The location is really what makes it so special. Property Owner

  Reviewed by Nichola5.0★Sep 2024

• "Great modern apartment in perfect location for being able to walk to the beach, coffee shops, restaurants etc."

  Lovely peaceful location with leafy surrounds & playful squirrels.

  Thanks for your feedback. It is a lovely location. Property Owner

  Reviewed by Sian5.0★Sep 2024

• "We found the property both uncomfortable and not particularly clean."

  Specifically the lounge sofa was totally inadequate to sit for more than few minutes. The sinks had not been cleaned in a while..The two easy chairs covers were badly faded and not at all comfortable. The windows to the balcony both inner and outer were in need of a clean..the lights in the sitting room were a law until themselves. The bathroom shower grouting was hanging off and very dirty. Grouting was missing from the floor tiles. Altogether a very disappointing holiday. Will not be using Sykes cottages again. Light shade in the sitting room was full of dead flies. Rug in the sitting room was not at all clean and very hairy. Altogether a very expensive disappointing holiday.

  Hello Margaret, thank you for your feedback. Following your comments I have replaced the couch with one which is indeed much more comfortable. I have also restored the two easy chairs to their former vibrant colour - they had become a little faded. The bathroom has now been fully grouted as it should have been. The rug in the living room has been replaced with a new one. The cleaning is usually immaculate and the flat is spotless on arrival. Sandbanks is a premium destination and so is a little more expensive than elsewhere. I hope you will consider holidaying with Sykes again and specifically at Flat 5 Fairwinds. Thanks again for your feedback. Property Owner

  Reviewed by Margaret1.3★Sep 2024

• "Really lovely apartment, very comfortable bed, living room chairs a bit less so…."

  .everything you need for a good holiday (a coffee maker of any sort would be a good addition!) definitely recommend and if staying in the area again would certainly rebook.

  Thanks Annette for your positive comments and we are pleased your had a nice holiday. We have since replaced the living room sofa with one that is much more comfortable for our guests. Property Owner

  Reviewed by Annette4.7★Aug 2024

• "A lovely flat in a great location, within a short walk to the dog beach and ferry to Swanage."

  Although it was in an apartment block, my experience was that it was very quiet throughout my stay. The flat was bright and cheerfully decorated. It was clean and well-equipped. Great to find a flat that takes dogs! Thank you to the owners and Sykes.

  Reviewed by Suzie5.0★Aug 2024

• "Lovely apartment, exactly right for our short break."

  Clean & extra little touches appreciated, hair dryer, toiletries, washing up equipment, tea towels, iron & ironing board - would be good to mention these in the details

  Thanks Maxine, we will look to add some of these details into the visitors book. I'm pleased he flat worked out well for your short-break. Property Owner

  Reviewed by Maxine5.0★Jun 2024

• "Lovely apartment in a beautiful area."

  Convenient for the chain ferry to visit Purbeck area

  Great to hear Sheila. Please do come back. We would love to have you. Property Owner

  Reviewed by Sheila5.0★May 2024

• "Fantastic location and a privilege to be able to stay on Sandbanks at a reasonable cost."

  Bedrooms comfortable and bathroom a decent size with bath and a shower. Had a great holiday and would definitely return in the future. Ps. Need a new kettle as existing is badly scaled. Sofa is not very comfortable.

  Hello Ian, thanks for your comments. At Flat 5 Fairwinds, we pride ourselves on offering good value for money accommodation, that is accessible to most people, in what can be a very expensive destination. Based on your feedback, I have replaced both the kettle and the couch for added guest comfort. Thank you for your feedback. Property Owner

  Reviewed by Ian3.1★Apr 2024

• "Unfortunately this property was extremely disappointing."

  Didn’t seem like it had been cleaned ready for guests - filthy rug in living room, dead insects in main light fitting of lounge, cobwebs and spiders, paint stains in bath obviously from decorating, dirty fridge, dirty toilet, all in all felt grubby! Bedrooms were clean and comfortable but main living area not and towels were thin and need updating. Seating not suitable for lounging in. We are ex-owners of a Sandbanks property and sadly this property is not what you would expect for the area. Will not be re-booking.

  Thank you for your feedback. Your booking was our first guest booking with Sykes. We are sorry that your experience was not what you'd expect and overall sounded grim, especially as we weren't able to fully sort it all out whilst you were there. We have now put in place significant changes to the flat's cleaning regime to make sure that incidents such as these don't happen again. Thanks, David Property Owner

  Reviewed by Natalie1.6★Nov 2023

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