Harbourside House

52 Customer Reviews

• "We always tend to stay in this property because of the location and its size."

  Unfortunately each time we visit we see things that are being neglected. The shaving mirror in the uppermost double room is hanging off the wall minus the actual mirror. There is no toilet roll holder just the fitting plate on the wall Our son also mentioned what appears to be woodlice crawling all over one of the beds in the twin room on the uppermost floor. I suspect they might be coming out of the air vent and landing on the bed but there is several on the bed and not what I’d expect in a holiday home. These properties aren’t cheap and I would expect better standards The pots and pans had to be washed before we could use them as there was food debris on them and some of the glasses were all smeared and didn’t appear clean We love Weymouth and this property is ideal for the size of our party so it’s a shame the attention to detail is lacking. I was told if I got in touch sooner they’d send someone out, this shouldn’t be down to me. Your maintenance and cleanliness should be inspected and signed off before a customers arrival. It’s the perfect property if it were not so neglected I hope this is all put right before next years holiday, it’s such a shame

  Reviewed by Joanne2.5★Sep 2024

• "The property and equipment/facilities are fantastic."

  2nd stay and will book it again. Some things definitely improved from last year eg. Wi-Fi. We were really disappointed with the chocolate that was left by previous occupants on the sofa -2 pairs of trousers needed washing. I don’t honestly know if cleaners should have spotted it but there was a lot of it. The views are amazing but the windows looked like they hadn’t been cleaned in a long time and that, I think, is the only thing that could have been improved. Beautiful house.

  Reviewed by Kim4.4★Aug 2024

• "Overall a good central holiday rental, but it needs a good deep clean, lots of dust, cobwebs and sticky bannisters."

  A few maintenance issues, loo roll holder in top floor bedroom missing, and shaving mirror broken. Freezer needed de frosting as so much ice you couldn’t put things in it.

  Thank you for your valuable feedback, we are glad you enjoyed the location of the property. The Dream Cottages team would have been happy to attend during your stay to rectify any issues had they been reported at the time. We will now ensure a deep clean is booked in and these maintenance issues are addressed. We hope to welcome you back to Weymouth in the future! The Dream Cottages Team Property Owner

  Reviewed by Gary3.1★Aug 2024

• "A beautifully equipped property in a superb location."

  Comfy beds, lovely furniture. Negatives - property had not been cleaned properly, rubbish was left on decking, unclean tables, windows are filthy, window seat filthy, kettle full of limescale. Encountered no electric on 1st day, called to report to Sykes as soon as they opened - 7.5 hours later engineer called to fix the issue. Sent numerous messages to Sykes regarding complaint since we’ve returned home - all ignored.

  Thank you for your feedback. Although we're delighted you enjoyed the property, it is disappointing to read you found the cleanliness not up to our usual standard, we have organised a deep clean to address the issues raised. Due to the issue with the electrics, we had to arrange for an electrical specialist to attend and we are pleased the issue was resolved. We hope to welcome you back to Dorset again in the future. Dream Cottages Team. Property Owner

  Reviewed by Carolynn2.5★Aug 2024

• "We've now stayed at Harbourside House twice and love it!"

  Fantastic location in walking distance of restaurants, gardens, shops and beach. The house is very well equipped but a bit of extra cleaning and little bit of maintenance could improve it drastically. There were quite dusty shelves and a shower head not working. The outside area could have benefitted from a sweep and cushions being left, rather than having to ring for them. The outside plastic plants let it down. Maybe just a couple of miniature conifers in pots would look nice (and they don't need watering). All in all though a lovely stay and we'll be back again - Thank you!

  Reviewed by Alison4.1★Jul 2024

• "Harbour side house was perfect for our family and friends."

  We really enjoyed this house. The views was amazing. Waking up to those views each morning was just amazing. The kitchen had everything you needed and more. Only bad thing was it could have been a bit cleaner it just needs a really good clean not a basic clean. But would definitely stop there again and would definitely recommend to anybody. Perfect location for us as we love the harbour.

  Reviewed by Kelly4.7★May 2024

• "Lovely spacious house very clean and kitchen well stocked."

  Lovely views over the harbour and very comfortable beds. Would highly recommend.

  Reviewed by Linda4.1★May 2024

• "Our family of 8 had a wonderful week at Harbourside House."

  The facilities were exceptional, the views breathtaking and ideally located. We had to contact Sykes cottages for some minor faults but these were dealt with quickly and efficiently. The only complaint I would have, would be the lack of wardrobe space in the master bedroom, as one complete side of the wardrobe has been utilized as linen storage for the household, leaving 1 side in use for hanging clothes for 2 people, which was further hampered by 2 linen sacks of towels being stored there.

  Reviewed by Helen4.4★Apr 2024

• "A very comfortable, well positioned property."

  Lovely decoration and outside area. The only thing that let the property down was the cleanliness. Some examples are, scaly shower heads, scaly kettle, dust on fire in front room, marks all over glass table in front room , lots of crumbs down side of sofa by games cupboard in front room, cobwebs on pictures, dust and crumbs under beds. I felt the property needed a good deep clean and then to be maintained at that level. The door knob was not fitted correctly on the top floor en-suite bathroom and the door would not open. The company came out quickly to repair and all was fixed in a few minutes, great service.

  Reviewed by Sharon3.8★Apr 2024

• "The two mattresses in the top single beds are too large for the frames making for a lopsided sleep."

  . we had to stuff spare bedding under mattresses to rectify this… We couldn’t get any of the bedroom TVs working… Apart from the above it is an exceptional house, very well appointed ..

  Reviewed by Sheila4.4★Sep 2023

• "Having stayed here 5 years ago in the same property I was disappointed."

  There were food deposits on some of the crockery and I never used the frying pans because they were also dirty upon my arrival and in addition some of the crockery is badly chipped or cracked and needs replacing. A proper inspection before my arrival would have been good, the attention to detail was lacking compared to my last stay in this property. Lots of fixtures and fittings need attention, mostly minor things that could benefit a snagging list and attention. I raised some of these with Sykes but was put out when the engineer came during my holiday when I clearly stated these should wait until after my departure. The dishwasher in the kitchen is covered in limescale and it doesn’t clean the dishes thoroughly because of this and probably needs replacing or servicing . I had to hand wash items afterwards and it also didn’t appear to dry the dishes properly so I had to towel dry to make sure everything was ready to use. It is in an enviable location and the excellent games room with pool table is the main selling point and why I have rebooked for next year. I do hope a snagging list is compiled and acted upon. One of the bedroom doors is coming off it’s hinges, a towel rail had come away from the wall, an extendable shaving mirror had lost a rivet and a little screw kept falling out that was being used instead. Mostly minor things but collectively made me feel the asking price for the rental should have been reflected in the quality and maintenance of the place. It has so much potential to be perfect if the time is spent on it.

  Reviewed by Joanne2.8★Sep 2023

• "Great holiday house and felt very homely with lots of lovely pictures and ornaments."

  Kitchen well equipped but lacked food storage space. All rooms beautiful. Garden area lovely too. Pool table was enjoyed by all. Only downside was the noise from the local youngsters late night/early morning shouting/singing and getting onto the fishing boats. Should be more police checks to curb this. We have previously stayed around the harbour many times but this year was the worst we have experienced for anti-social behaviour. However this is a local issue nothing to do with this beautiful house. Our family would definitely like to holiday there again. Thank you.

  Reviewed by Julie5.0★Aug 2023

• "Really lovely house in a perfect location for all the family."

  Reviewed by Lynne5.0★Aug 2023

• "This is our 2nd year at Harbourside and we will hopefully come back next year."

  The house is beautiful, well stocked and always clean. The views from the lounge and 2 front bedrooms are gorgeous. My family love this house.

  Reviewed by Emma5.0★Aug 2023

• "We love Weymouth so much, we've visited in three times in two years!"

  Harbourside House ticked every box as far as location, size and outside space was concerned. Travelling with young adult children, the house offered everything we needed and we all love the location with views, pubs, restaurants and shops on the doorstep. The only small thing that could be rectified was that the cleaning could have been a bit better. Kitchen appliances were stained and some crockery and pans not quite clean. I brought my own dishwasher tablets but I think there should be dishwasher salt provided in the machine. The outside table was dirty, so I cleaned that and I had to ring Dream Cottages for the outside cushions. They were brilliant and the cushions were supplied very quickly, so not a big problem....Also a couple towels and toilet rolls missing. Nothing major, just attention to detail, and I do know there's probably a quick turnaround. Not enough to take a star off. Thank you

  Reviewed by Alison4.7★Jun 2023

• "Lovely house,beautiful views across the harbour lovely outside area at the back to sit in too."

  Spacious bedrooms with lots of bathrooms. Would highly recommend this property

  Reviewed by Linda5.0★May 2023

• "Lovely location, near all the bars, restaurants, beach and Forte."

  Nice for people watching. House lovely and warm, could do with better internet connection and more cupboard space in kitchen to store food. Could not get hob to work but Dream Cottages came quickly and sorted out the problem. Isolator switch not turned on. Nice garden but did not use it because of the weather.

  Reviewed by Pamela5.0★Apr 2023

• "The property was ideal to bring all the family together - the 4 bedrooms and bathrooms helped give everyone their own space too."

  Great location, right on the waterfront - my grandson loved standing at the sitting room bay window, watching the world go by below him! I would definitely recommend this property. We got what we paid for.

  Reviewed by Tessa5.0★Nov 2022

• "We loved this house."

  It was so well situated with stunning views. The beds were very comfortable ( I have a bad back ), and the house was very well equipped. It was a very comfortable place to stay. We would love to return again in the future.

  Reviewed by Diane5.0★Sep 2022

• "Lovely house, lots of games, pots and pans, everything you could need."

  Needs a good clean as in dusting, and the showers need a good clean. Mould in showers a little off putting and light in shower doesn’t work. Otherwise a really perfect holiday home. Great position for the beach and sight seeing. Bring slippers for upstairs, carpets are nice and clean and rightfully owner states no shoes upstairs. Fantastic people watching window. It also has a parking permit( of which we was told it didn’t, and was told we would receive £20 back, so we paid for parking pre visit somewhere else… so lost out by £40!! ) Lots to do in the area.

  Reviewed by Linda4.4★Aug 2022

• "The house itself is lovely."

  Whole house very clean, nicely decorated with a wonderful outdoor area that we used ALL the time. The only downside is the top floor shower that doesn’t run fully which was annoying. Shelving in bathroom hanging off which will hopefully be rectified soon. However, we have booked for next year. A big shout out to the Dream Cottages team who were incredibly helpful and friendly.

  Reviewed by Emma5.0★Aug 2022

• "We came to Harbourside House 4 years ago and loved it so much that we returned again, post pandemic."

  The house location is idyllic and we spent many a morning sat watching the harbour - bustling and thriving. The house comes with a very well- equipped kitchen - a little over whelming if honest as the cupboards are brimming with an overload of resources. It would be great to have more cupboard space to house food etc as it’s a lovely space to cook and socialise. There is a lot of furniture around and possibly not needed?! The downstairs ‘games’ room is very busy with furniture that it’s hard for more than 2/3 people to be in there enjoying the space at anyone time. The updated outside area is a very welcome addition. It’s a great area. It would be great to see the house have a little more TLC as it’s looking a little tired around the edges. The bathrooms, especially, are looking like they need some attention. My one piece of advice? Take earplugs! The bins being emptied at 6am and the harbour kicking into life, very early, means you won’t be in bed past 6.45/7am!

  Reviewed by Claire4.1★Jul 2022

• "There were no fans in the property and the weather was hot ."

  We did not realise that the property was in an area that was noisy at night and the blinds in the bedroom in the front were not dark enough. There were mice in the back garden. The fuse box tripped once and we had no power (including the fridge) for 30 mins. When we rang the emergency number we were told someone would come the next morning . No one did come nor did we receive an email confirming this (as promised). The bedding was not clean on one bed when we arrived . There were blood stains on the bedding. Could there be a book for guests to put things in that need doing such as which light builds need changing as this may help the next guests?

  Reviewed by Tony4.1★Jul 2022

• "Cleanliness, comfort & kitchen facilities all first class."

  Harbour views are the best. Spacious lounge. Only extra I personally would like is a grab rail in shower/bath please. Have booked again for next year!! Thank you

  Reviewed by Brenda5.0★Jul 2022

• "This is the fourth time we have stayed at this property."

  We have always loved the location and facilities offered at this property. Sadly the lack of car parking permits for 2 vehicles is a let down as we booked on the understanding there were 2 permits. A number of fixtures and fittings need some TLC to bring it back up to standard. Also had issues with lack of hot water for a few days. Great property, great location with plenty of space.

  Thank you for your feedback and we are delighted that you have returned so many times. Unfortunately, the Council suddenly withdrew carpark season parking which owners had no control over. We have been eligible though to purchase one parking permit which is available to guests. We have an ongoing maintenance plan prior to the start of each season and are sorry if you found something not up to scratch. It is difficult during the season to undertake more than the most essential maintenance in order not to inconvenience guests. Please do let us know of any specifics. Thank you again for taking the time to provide feedback. Property Owner

  Reviewed by John3.8★Jun 2022

• "The location of the property on the edge of Weymouth harbour is exceptional."

  Just a few minutes walk to the town centre and to the beautiful beach. It is in the heart of the restaurant / pub area so some noise is expected but this didn't affect us. The property is very well equipped, the kitchen / dinning area has everything you could possible need and the outside space was well laid out with ample seating. There is no BBQ facility but this is understandable given the fire risk. The four bedrooms are spacious and comfortable and there are four well equipped bathrooms. We had an issue with one of the pull light switches in the bathroom which was reported to the local Sykes office and they arranged for an electrical to fix it the same day. Impressive customer service. The lounge is large and plenty big enough to comfortably seat 8 people. There have been some comments about parking however we didn't have any problems even though it was the Jubilee bank holiday and Weymouth was busy. You get one parking permit which allows you to park one car in Zone L which has parking spaces almost outside the property. This is on a first come first served basis and available for general parking for upto an hour so spaces are at a premium but in the late evening we had no problem parking. We didn't use the car that much anyway as public transport covered everything we needed. We did use the North Quay car park which is around 500yds from the property for a second car and booked a weeks car parking through the Just Park App for c. £40 and this was fine. On the whole this is a great property which I would highly recommend. We are already looking at re-booking.

  Reviewed by Alan4.7★May 2022

• "Arrived at property at allocated time 4pm cleaners still there left at 4*45pm which was inconvenient and disappointing although the cleaners were apologetic."

  We booked cottage that t would have 2 parking spaces but due to council only 1 availible. App for car park in Notts forte would not let us pay weekly so had to get up very early to make sure we played at 8am every morning which was inconvenient

  Unfortunately, the Council's decision to withdraw season parking was sudden and over which we had no control. We are now however eligible to apply for one parking permit available for guests' use. Property Owner

  Reviewed by Linda4.7★May 2022

• "We have just spent a wonderful week at Harbourside house."

  The location was brilliant, the facilities offered were great with a really well stocked kitchen and a lounge full of games, dvds and a cleverly thought out house. Pros included the above and a super games room for all our party, beautiful bedding and well appointed bedrooms, a nice welcome pack and a great outside seating area used daily as we had amazing weather. Cons included the fact that the outside area had not been cleaned at all so we all cleared the leaves and cleaned it, we couldn’t find how to recycle, the kitchen is tight for 8 people and a high chair, the top shower room shower wasn’t up to the standard of the others, and the front windows could have done with a clean particularly the lounge. Having said all that we have already recommended it to friends and the grown up children all from London absolutely loved it particularly the views and the location. We will definitely book it again. A big thanks to the owners.

  Reviewed by Nicola4.4★Apr 2022

• "Negatives : The shower on the landing on the top floor didn't work properly and need fixing."

  The duvet on one of the beds on the top floor was a summer duvet and not suitable for use in winter. We had to gather blankets for the person in that bed to be comfortable over night. Positives: The house was very comfortable and had great amenities. Short walk to the beach, shops and lovely pubs. Will definitely book again as a great house in a great location.

  Reviewed by Catherine4.7★Feb 2022

• "Really enjoyed our stay at the Harbourside House so much so we have booked it again for next New Year, our only complaint was that we could not adjust the heating and hot water and some of the bathrooms needed regrouting to get rid of the build up of mildew and the top floor bathroom shower need attention as only a trickle came out and kept going cold but overall impressed with location and the house was nicely furnished and well equipped."

  Reviewed by Olwen5.0★Dec 2021

• "Super property, especially for visits outside summer."

  Very impressed with wide range of seating and kitchen/dining equipment, interesting furnishing, spaciousness. and view of river from living room. Beds very comfortable. Wi-fi rather slow and some signs of decorative tiredness, particularly in some bathrooms, Top bathroom electric shower weak and middle bathroom shower/tap setting needs servicing.

  Reviewed by David5.0★Nov 2021

• "Location was great, good restaurants close by."

  Beautiful water views. No welcome pack which is a real shame, long trip would be nice to have a cup of tea on arrival. One toilet roll per toilet. Shower needs re-grouting to get rid of the mould no window in some of them. Kitchen was well kitted out. Deck was a nice touch. Washer and Dryer provided. Lots of furniture in sitting room. About 8 mins to car park, which was ok because it didn't rain. 3 females had a good break.

  Reviewed by Lester3.8★Oct 2021

• "Only 2 of the 4 bedrooms are actually en-suite."

  The shower on top floor bathroom needs replacing, only a trickle comes out and kept going cold or turning off completely. Nowhere to store food in the kitchen . Needs a lick of paint. Lots of lightbulbs needs replacing.

  Reviewed by Teresa3.8★Sep 2021

• "We felt at home immediately in this beautifully furnished, clean and comfortable house."

  Loved the window seat, watching the boats and activity in the harbour. Lots of TVs, games and the pool table to enjoy. The outside decked area at the back is a real asset too. There was little space to store food on the kitchen surfaces and in cupboards, but not really a problem. We would definitely recommend!

  Reviewed by Kevin5.0★Sep 2021

• "Lovely modern house with everything needed for a comfortable stay."

  A few downsides such as 1. Kitchen is full to the seams of cutlery/plates/ pots&pans to the point where there is very minimal space to actually put shopping. 2. There could be a few child friendly adaptations such as stair gate options/ plastic cutlery and plates. Overall a pleasant stay and we are sad to have left!

  Reviewed by Amaryllis3.8★Aug 2021

• "We had a wonderful stay at Harbourside House."

  The facilities, cleanliness and actual position of the house were fantastic. The only things I would mention are that despite the fact children are welcome the stairs are a bit of a problem. My 15 month old granddaughter was with us, we knew there were stairs so took a stair gate however it was too wide due to the age of the house and the narrow stairs. Perhaps something could be made to fit? Also the outside area and access to it are not young children friendly. The pebbles within the decking and the decking ‘steps’ were a bit of a nightmare too for all of us. Lastly we were a little surprised there was no welcome pack as in tea/coffee etc. I’ve not been anywhere even during the pandemic when there was nothing provided however small. I would recommend this house to everyone despite the above, we had a wonderful holiday.

  Reviewed by Rebecca4.7★Jun 2021

• "We had a pleasurable stay at Harbourside House."

  The location right on the quay is great, you can sit at the lounge window and watch the foot traffic all day long. The kitchen is well stocked and very spacious. The only concern we had was with the lighting in the lounge. With only lamps and no main light, it was very awkward to see to read once it got dark. Either higher voltage bulbs for the lamps or bigger lamps are needed.

  Reviewed by Susan4.1★Sep 2020

• "A really lovely House with views to die for situated right on the harbour."

  We had lots of fun in the games room which has a pool table. The house is well equipped with cooking utensils and the decor is very nicely done a real home from home and can’t wait to return.

  Reviewed by Tristie4.7★Sep 2020

• "It is beautifully decorated."

  Well equipped. Fantastic view and atmosphere at the front of house. The river landscape is constantly changing. Great location. All kinds of shops and the beautiful sandy Weymouth beach is in walking distance. Quiet bedrooms at the back. Car has to be parked away (maybe 8 minute walk) from house so figure that in for any journeys you make. Large kitchen , patio and smallish living room. Large games room down stairs. Electric showers.

  Reviewed by Caron5.0★Sep 2020

• "Fantastic location and house!"

  Reviewed by Thomas Scott5.0★Sep 2020

• "We were allowed to enter the property early which was very welcome after such a long journey."

  The building was fantastic, plenty of facilities and a wonderful view. My only two criticisms were that a couple of the rooms had obvious damp patches and required some sealing of the showers above and redecoration. And the amount of glasses/ excessive kitchen serving plates etc meant that there was little room for food. This property was in a perfect location and we were pleasantly surprised that the parking permit covered a few car parks in the area too. We would love to return to this property one day !

  Reviewed by Jason5.0★Aug 2020

• "Was ok expensive, not recommended for people who are not good with stairs."

  Could of been cleaner in places. Some items broken when we got there. Lovely furniture and spacious.

  Reviewed by Maria3.4★Jul 2020

• "We really enjoyed our stay at Harbourside house, it met all are expectations for our families, that much so we've booked it for next year already, many thanks Lisa Hadgett and families."

  Reviewed by Lisa5.0★Aug 2019

• "Had a lovely holiday at 9 Trinty Rd Weymouth If I was being picky not much room to storing food in the kitchen cupboards, Not much room for more then one person to work in the kitchen area."

  Cold water pressure low in the kitchen. Loo roll holder broken in the toilet, Very good details given. Had a super holiday lovely property Regards Bob Hoare

  Reviewed by Robert4.4★Aug 2019

• "Hello this is the second time we have stopped at this house we all had a good time but a few thing would make it great we all think that the two top bedroom could benefit from having a fan in each room as front facing room far to noisy to leave the window open, and the back bedroom window does not open a great deal so when hot no air in the rooms."

  Then the only other time is in the lounge the cushion inners need to be replaced as a lots of feather keep coming out. But the house it’s self is in a great place

  Reviewed by Nigel3.8★Jun 2019

• "Harbour side cottage was a fantastic house in a fantastic location."

  There were 6 adults and 2 children in our party and it was more than big enough for everyone.The decor was beautiful, we enjoyed playing pool downstairs.It was in a fantastic location with wonderful views overlooking the river where there was plenty going on. However what we feel let the holiday down was the maintenance side .After a couple of days we noticed that ceiling lights in one of the en-suite shower rooms were not working, extractor fans in both en-suite shower rooms not working, two spot lights in the kitchen area not working and two bedside lamps bulbs not working, We reported this to Dream cottages on Monday June 10th they assured us they would fix it , they asked us to leave the spare key in the key lock, unfortunately they never fixed anything so the situation was still the same when we left on Friday June 14th.We feel this is such a shame as everything else was perfect so I’m afraid to say the house lived up to its name but the maintenance side certainly did not.I certainly hope these things are fixed before the next tenants arrive.

  We apologise for the experience of Harbourside house falling short of your expectations, we always strive to meet any negative points with critical action and aim to resolve them during the stay - things such as maintenance. general up keep etc. On this occasion the maintenance team failed to meet our expected standards. Please contact us if you would like to go into this further. Customer relations 01244 345 700 (option 1, 3). We are open 7 days a week, 9-7pm. Property Owner

  Reviewed by John4.1★Jun 2019

• "Exceeded our expectations."

  Loads of little extras, lovely homely feel and views to die for! Just odd niggles, televisions rather complicated, so much choice, no working batteries in our bedroom remote control and couple of light bulbs needed replacing. But, we would return, fantastic!

  Reviewed by Cheryl4.7★May 2019

• "Lovely house, great location, really enjoyed staying here."

  Reviewed by Gerald5.0★May 2019

• "Just a fantastic accommodation, superb location."

  Everything you need for a wonderful break. ,

  Reviewed by Neil5.0★Apr 2019

• "Fantastic accommodation in a great location."

  Stayed July 2018.

  Mr Craig SmallAug 2018

• "Lovely well equipped property with lovely views and plenty of space for all the family."

  Stayed August 2017.

  Miss Karen HumphriesAug 2017

• "We all had a wonderful stay at Harbourside House."

  And the Dream Cottages staff were excellent at dealing with everything we asked of them. We will definitely be back for another holiday with you again, thanks from the whole family. Stayed October 2015

  Mr Neil ClevelandOct 2015

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