Rosy Lodge

51 Customer Reviews

• "Badly needs update in furniture mattresses a bit like steptoe and son Thick dust behind bedroom units and walls Double bedroom strong smell damp musky smell including the double bed You go to cupboard n bathroom to turn on heating to find old toilet rolls been thrown in with again disgusting clutter Mould on bath / dirty bath mat Most light bulbs don’t work Unsafe kitchen appliances plugged into a cheap extension lead We were plunged into darkness 21st October night of our stay I called the warden and informed both Mrs Barnett and Claire response was very slow and not until 2/45 pm did she make contact for permission for staff to enter although she texted me in the am saying to go to reception !"

  ! Utterly disgusting as we had 2 young children one needing milk formula we’re scared in total darkness my son in law took them home spoiling the holiday causing anxiety to our family group Avoid you can do better worst lodge ever !

  Oh dear. I'm so sorry you did not enjoy your stay at Rosy Lodge. All the electrical appliances are PAT tested annually and the Landlords certificate for gas and electric done as required. Shorefield did come as soon as was possible, but I am sorry you were unable to wait for the repair to be completed. There is a gas hob, which can be lit independently, so that hot water can be available, and food heated if required. The previous visitors were staying for the fourth time and had a very enjoyable time, as always, so this was a very unusual and unfortunate situation. The wardrobes do have extra bedding , blankets and a camping cot and highchair,as well as iron, hairdryer, ironing board and clothes airer, which although take up space most people find useful. We do not have any personal belongings there. Shorefield pay all their staff, and we pay their invoices promptly, and I will follow up this complaint.The cleaner is paid by us and usually receives very positive reviews, sometimes 100%. The average review scores are 90%. I shall be contacting Sykes as soon as I return to the UK. Property Owner

  Reviewed by Alison2.5★Oct 2024

• "Had better and cleaner, well equiped but some items need replacing"

  Glad you found Rosy Lodge well equipped. I will ensure a new frying pan is purchased. Sorry it wasn't as clean as you expected. I'll look into that as other guests have commented on the cleanliness and have often given us 100% reviews. It is true that the cabin is not by any means new, but many guests enjoy the cosiness, and home from home feeling. Thanks for taking the time to review Rosy. Property Owner

  Reviewed by Janet2.8★Sep 2024

• "The cabin is well equipped and comfortable."

  Kitchen facilities are good with plenty of crockery / cutlery / pots and pans etc. We were thankful of the 2 fridges but their freezer compartments could have done with being defrosted as they prevented the freezer doors from being properly closed. The beds were comfortable, with plenty of storage in the bedrooms. We just felt the corners of the rooms could have benefitted from more attention - removal of cobwebs and dust. Likewise, time spent on the balcony would have been more pleasant if it had been free of the countless cobwebs, as there is plenty of seating/ table space provided outside. The cabin is situated in a quiet spot on the site. We were thankful of the opportunity to purchase the site's leisure facility pass at a special rate, as we felt the facilities on offer do not merit Shorefields' full fee.

  So glad you enjoyed your stay, and the beds and facilities met your needs. Sorry about the cobwebs, but at this time of year there's a lot of spiders looking for a winter home, especially in this rural setting. I'm glad you enjoyed the peaceful location. Property Owner

  Reviewed by Jill3.1★Aug 2024

• "Lovely property, very well equipped and clean."

  Although it sleeps 8 people the table only seated six for meals. Only having the one bathroom for 8 people needed some time management but did not spoil the stay. Overall had a great time.

  Thanks for the helpful feedback. I'm so glad you found the lodge clean and well equipped, and enjoyed your holiday. Yes it's a bit of a squeeze for all 8 people to sit at the table but the bench does help if it's children. We do say 6 adults and two children, as the small bedroom has 2'6 beds, designed for children. Glad you had a good stay, and you're always welcome if you decide to return. Property Owner

  Reviewed by Alison4.7★Jun 2024

• "This is not in best keeping very disappointing"

  Reviewed by Brian1.6★May 2024

• "The standard of the property was first class, perhaps just look at the decking near the gate as it's a bit soft, but that's probably because of all the rain in the last few months."

  Only other thing, the shower. The fixed head is a bit too near the edge of the bath to stand onder comfortably, personally, I'd prefer the head on the hose, so I can remove it and just spray myself all over. All together though, we were very happy.

  Thanks for the comments, yes the decking has really suffered from all the wet weather. It's making repairs difficult to arrange. Hopefully some sun will help. We'll look at the shower, and see if we can adjust that. Glad you had a good time. Property Owner

  Reviewed by Perry4.7★Mar 2024

• "The metal bed was not very comfortable for my friends back and banged her legs on the metal on getting in and out, the next night we swapped and I found it better for my back."

  The sofa's although very comfortable were very low for the less able people. Plenty of cupboards in the kitchen with items but just not enough room for food items. Nice well equipped lodge. Definitely need transport to get to the entertainment, bar, restaurant and reception unless you are physically fit. A small shop would have been good on site for bread, milk or papers.

  There is a shop on site close to the reception. Sorry you didn't find it, or the shortcut to the amenities which is in the instructions. We haven't heard about the bed frame before before ,but will see if we can put a little padding over the frame when we're next there ourselves. Thank you for pointing this out. Property Owner

  Reviewed by John4.7★Mar 2024

• "Was a great lodge in a great location we went for new year amd so much to do as ..."

  Was a great lodge in a great location we went for new year amd so much to do as we had children and grandchildren amd dogs so was ideal for everyone amd very well equipped and a lovely warm lodge

  Glad to hear you had a good time. Property Owner

  Reviewed by Zoe5.0★Dec 2023

• "Cosy warm cottage with lots of character, well equipped kitchen."

  It’s very dog friendly too. We stayed for 3 days between Xmas and new year and the cabin is close to some good walks which was great. The facilities in the holiday park are also good, nice pool, decent shop, restaurant and entertainment. Great family stay

  Glad to hear you had a great time. You're always welcome. Property Owner

  Reviewed by Paul5.0★Dec 2023

• "Comfy place."

  Perfect for 15 min walk to beach and cliffs. Well stocked

  Thanks for this 100% review. So glad you had a great time. Happy to welcome you again. Property Owner

  Reviewed by Kate5.0★Dec 2023

• "Enjoyed,warm and comfy."

  Nice to find 8 proper beds and space for dog crate. Liked the Christmas tree and fairy lights. No way could we get 8 round the dining table and the chairs were very heavy. Felt one bathroom between 8 was pushing it but realised to change things would probably mean sacrificing a bedroom. Nice new cooker hob, managed to cook a roast in the oven. Property in need of TLC but suited our needs. Wish it was bit closer to the facilities.

  Glad your stay was comfortable. There is a bench in the large bedroom which may have helped with the seating issues. Unfortunately there is only one bathroom, but we can't really change that. There is a quicker route to the facilities, as in the visitors information, and many guests like the peaceful location being at the beach end of the park, and away from the hustle and bustle. Property Owner

  Reviewed by Frances4.1★Dec 2023

• "Such a cosy well equipped lodge with a homely charm that the more modern looking lodges lack."

  We had a wonderful stay and perfect location for the dog walks. It was a shame that we had no sunny deck to sit on with a cup of tea as it was surrounded by mature shrubbery which kept us in the shade most of the day. It might benefit with having a couple of feet cut off. Certainly didn't spoil our stay as so much around to explore.

  Sorry the shrubbery was so large I'll get on to Shorefield to attend to the trees, as it's their responsibility to keep the shrubs in the park trimmed. So glad you had a lovely stay and enjoyed Rosy Lodge. Property Owner

  Reviewed by Helen4.7★Sep 2023

• "As soon as you enter Shorefield Country Park you know you are somewhere special the woods and nature around you is magical."

  The Lodge was very spacious for 5 adults and a dog, it had everything we needed, the beds were comfortable and there were lots of books and board games for rainy days, it's not super modern but it meant we could relax and gave it a homely feel. It is located on the outskirts of the park but nearer to the sea so was ideal for walking and was really quiet and relaxing. The property owner very kindly provided us with discounted passes and we made full use of the pool, gym and sauna. The main bar, restaurant and Show Bar are all new and really beautifully decorated. The food was of very good quality and very reasonably priced. There were plenty of doggy designated areas which was a really nice touch. The staff were always happy and polite and welcoming. We were only minutes away from the New Forrest so ideally located. I would not hesitate recommending this as a place to stay and would like to visit again perhaps for a sunny week earlier in the season to make use of the beach as well as outdoor pool. Excellent value and loved by all the family, 3 generations in all. The caretaker and owner provided excellent communication throughout the stay.

  Thank you so much for this lovely feedback. We really do care and try to make our guests feel welcome and at home from home. Clare does a wonderful job keeping the lodge to a very high standard and is always there to help. We'd love to welcome you again Property Owner

  Reviewed by Cheryl5.0★Sep 2023

• "Rosy lodge was very spacious and comfortable."

  We all slept well in this quiet part of the park. In the kitchen, there were utensils for every occasion and could want for nothing.

  So glad you enjoyed your holiday and everything was perfect for you. Property Owner

  Reviewed by Stephen5.0★Aug 2023

• "We had a lovely time, property was perfect for our family."

  There was everything we needed there. Good to have the use of the decking even though the weather wasn't quite up to sitting out.

  Thanks for your feedback. Glad you had a lovely time despite the weather! Property Owner

  Reviewed by Linda4.7★Aug 2023

• "Lovely lodge that had all we required."

  Park has great facilities. The location was excellent.

  So glad all was up to the standard we aim for with our lodge. Thank you for this lovely feedback. Property Owner

  Reviewed by Lorraine5.0★Jun 2023

• "Really good accommodation, great location, cosy and very clean."

  We had a great week and would deffo book again. Thank you to the owner and caretaker who were brilliant and great with communication also :)

  Thanks Nerice, so glad you enjoyed your stay. We'd be delighted if you want to return ,just contact Clare as we get booked up very quickly. Look forward to seeing you again. Property Owner

  Reviewed by Nerice5.0★Jun 2023

• "Place very "Homely"."

  ..lacked for nothing. Area beautiful and a great place to go for walks. At the time,it was very quiet but not all the other Chalets were occupied...this may change with the oncoming Holiday Season. Would recommend the place....good for families.

  Thank you for a lovely review and so glad you enjoyed our lodge. We look forward to welcoming you again. Property Owner

  Reviewed by Rodney5.0★Apr 2023

• "The cabin is very well equipped with every essentail that you could hope to find and more."

  It was easy to find and the site had lots to offer. All communication was great and easy to follow instructions. The cabin is well away from the main area with very little through traffic and close to the beach. The cabin was a little tired but that suited us with children. There was a damp feel to a couple of the bedrooms but otherwise nothing we could complain about.

  I am glad you enjoyed the peaceful location of Rosy Lodge and that you found everything you needed. We were there the week before you , and can only imagine the radiators had been turned down as we only used one bedroom. Apologies for that , but glad everything else met your needs. Property Owner

  Reviewed by Deborah4.7★Feb 2023

• "The lodge was really spacious and comfortable."

  We felt very at home and had a perfect week away. Would definitely return.

  Thank you for this lovely feedback. So glad you had a lovely time and look forward to welcoming you back. Property Owner

  Reviewed by Ann5.0★Nov 2022

• "Lovely and clean."

  Everything worked. Comfortable beds. Would definitely recommend. Beautiful country walks for us and the dogs.

  Thank you so much for this review. It's very rewarding when visitors appreciate our efforts to ensure you have a lovely holiday. Property Owner

  Reviewed by Donna5.0★Sep 2022

• "No issues with Rosey Cottage, great position on the site, 10 minute walk from the beach, its old and needs some TLC but who doesn't these days."

  The outside bushes need to be cut and tidied up but apart from that it was a good a week and happy to recommend the cottage but Shorefield Park needs to address the Facilities Pass, all we wanted was access to the indoor and outdoor pools and to get that we had to pay £168 pounds for the Pass. That entitled us to use the on site restaurant (you had to show the pass each time you ordered food and drinks), evening entertainment (which we did not want), gym facilities ( if you are that way inclined) and the pools. They should have a menu of items you wish to use while on the site and charge only for those you want to use. Also Shorefiled Restaurant - I ordered 4 pizzas and two portion of fries to pick up and take away, £64 total - I assumed the pizzas were made fresh to order but when I arrived to collect I saw them take the ready made pizzas out of a bag and place in the pizza oven at front of counter - Its a rip of so be warned.

  Thanks for your helpful review. I phoned Shorefield for the fifth time to deal with the bushes, and will do so again tomorrow. We are going to get a pass which will include all our guests ,if we can next year, which will involve guests giving us their details in advance of their visit. It may include a small extra charge , but as small as is possible. I will update the Sykes details when this is established. I am sorry for the Shorefield excessive charges for mediocre food. I completely agree with you and will pass on your complaint. However I am very glad that you enjoyed your stay and found Rosy Lodge met your needs. Property Owner

  Reviewed by Roger3.8★Aug 2022

• "The property does have potential to be a lovely holiday destination."

  However for the premium price paid I would expect a better standard of accommodation. The whole property needs a good renovation and the fixtures and fittings need to be replaced. Examples were beds were not the most comfortable and new mattresses throughout would help. Kitchen equipment needs updating. Outside area tidying so hedging is not overgrown and you can sit comfortably in the sun on the nice decking area. Furthermore we was disappointed as a family of 6 to have to pay nearly £200 extra to use facilities on site. This includes getting drinks and food at the bar. I must say the swimming pools outside and indoors were great and we made good use of them ! The owner was very friendly and was helpful in getting property ready for our stay when we arrived. I think it is only fair to give a honest review. As I say the whole place needs a bit of a revamp and some TLC to reflect the premium price being paid. It is located well and we still had a lovely holiday. Thank you

  Thank you for your review. We have taken note of all the points you have made and have rectified some of the smaller issues. We have quotes coming for a revamp of the kitchen, and Shorefield have not responded to repeated requests to trim the hedge. We are exploring getting a yearly pass for our visitors, hoping that we can cut the costs down. We're very glad that you had a lovely holiday and made good use of the facilities. Property Owner

  Reviewed by Richard2.5★Jul 2022

• "Unfortunately we left early the place was filthy and sticky every where it was ..."

  Unfortunately we left early the place was filthy and sticky every where it was covered in dog hairs and the porch area was filthy the garden furniture was broken and uncomfortable the chairs inside are falling apart very disappointed with the 950 price I paid to stay there it needs attention desperately I didn’t even like my dog sleeping there first break in three years heartbreaking

  I am sorry you did not enjoy your stay. As our usual feedback is 90% and often 100% I am surprised by this feedback. My cleaner sent me pictures of the state Rosy Lodge was in after you left. After 6 years she decided she would have to resign if it was ever left in such a state. In six years we have found people respectful and careful with our cabin, and only once before has there been a problem. As a result of your visit we now have a good housekeeping bond which insures that should our property ever be left in such a disgusting state we can at least pay the cleaner for her extra time and replace broken items. Hopefully this will not happen again. Property Owner

  Reviewed by Sarah2.2★Jul 2022

• "Our second stay at Rosy Lodge."

  Great location & easy access to the beach. We had a very relaxing & enjoyable stay & hope to return next year.

  Reviewed by Elaine4.4★Jul 2022

• "Fantastic lodge, great facilities, perfect family home from home."

  Reviewed by Rebecca5.0★May 2022

• "The lodge was spacious, comfortable, well equipped and in a nice quiet position within the park."

  We really enjoyed the stay and will definitely return.

  Reviewed by Peter5.0★Apr 2022

• "Rosy lodge was everything it should be."

  It was only 15 minutes from the beach so had lovely walks. Also just down the road was an ancient woodland, it was beautiful with a lovely stream running through it. . (watch out though its very big and we got lost on the way back). It was good as I had a dishwasher (which was a treat for me on holiday) , washing machine. Weather wasn't very good so we had wet clothes and a wet dog (dog towels). Shower was very good too. . Claire who looks after the lodge was excellent, she rang before we got there, checked up all was well while we there. Offered to help us with anything and everything. So all in all would highly recommend staying there. Maggie Sheppard

  Reviewed by Maggie5.0★Feb 2022

• "Home from home very cosy"

  Reviewed by Karen5.0★Oct 2021

• "Great find , amazing location ,mon site all that you need."

  Rosy lodge just fabulous. We hope to return next year

  Reviewed by R5.0★Oct 2021

• "Very comfortable, cosy accommodation."

  Can’t think of anything we were short of. If we were to point out a few things they would only be observations. A bit of maintenance required, front door sticking, looks like for a long time. Front gate has loose pales and I think a bit of TLC required in general. Still in decent order but doesn’t look like it’s been redecorated since built. Probably a new smart TV would be useful and Netflix at £10 a month would help families for rainy days,I’m sure guests would be happy to pay a little extra for those type of facilities. Bar and restaurant were a good walk away and very family orientated, not our cup of tea really. A good walk away from Rosy cottage but had pizza and beer one night and although not cheap it was very nice. Staff were young but very good at their job and one was kind enough to give our little dog a bit of cheese as I had forgotten her treats. Claire text to let us know the cottage was ready early which was kind, I think check in at 3 would be better and 11 o’clock check out would be appreciated by most. Accommodation would be cramped for 8 but 2 couples or small family it is more than adequate. As I said just observations and we would have no hesitation in staying again, as I said very comfortable and great value. Regards, Phil Kent.

  Reviewed by Phil5.0★Sep 2021

• "Excellent accommodation, everything you could wish for, home from home."

  Well positioned on the holiday park within walking distance of the beach and fantastic facilities available on site.

  Reviewed by Gillian5.0★Sep 2021

• "Rosy Lodge is comfortable and has everything you need."

  It's position on the park is perfect if you want to walk to the beach and have some privacy. We really enjoyed our holiday.

  Reviewed by Lisa4.7★Aug 2021

• "We had a fantastic week in Rosy lodge, with 4 adults and 4 children we still had lots of room."

  The lodge and everything we needed and more than we even knew we needed. The children were sad to leave and are already begging to come back. Thank you creating such a wonderful place for our holiday it was definitely one to remember.

  Reviewed by Richard5.0★Jul 2021

• "We had a fantastic week at Rosy Lodge."

  It was spotlessly clean and very well equipped. It was well placed on site (nice and peaceful and away from the amenities) and was really close to the fishing lake which was small but well stocked.

  Reviewed by Wendy5.0★Jun 2021

• "The site was easy to find and very well kept, tidy and litter free, well done."

  Rose Cottage was at the far end of the site and situated very close to the beach which was less than 10 minutes walk which was great for the children. Had a great holiday as the site is well placed to see the Durasic Coast and many beaches and towns. Thanks.

  Reviewed by Raymond5.0★Jun 2021

• "Everything with our booking of Rosy Lodge went well and smoothly."

  We were pleased with the cleanliness of the Lodge and liked Shorefield Holiday Park very much. Would definitely return.

  Reviewed by Lynne4.4★May 2021

• "Rosy Lodge was lovely, really comfortable and spotlessly clean."

  A ten minute walk gets you straight to the seafront. Situated on the edge if a large holiday park meant it was a nice quiet spot. We will definitely return.

  Reviewed by Lynne5.0★May 2021

• "Very good lodge."

  Getting a bit old now but neverthelesseverything was fine. Thank you

  Reviewed by Rod5.0★Apr 2021

• "For a last minute change of accommodation, we really got lucky."

  Very well equipped and comfy. Would definitely visit again

  Reviewed by Suzanne5.0★Sep 2020

• "Despite the obvious restrictions due to C19, Rosy Lodge is situated on a superb park with all the amenities you could possibly need."

  Excellent place for a holiday or short break.

  Reviewed by Carl4.7★Sep 2020

• "What a lovely warm cosy place with everything thought if to make your stay great ..."

  What a lovely warm cosy place with everything thought if to make your stay great , would love to go back great great great

  Reviewed by Rhona5.0★Feb 2020

• "Plenty of amusements for the young children, but maybe more could have been done for the older children 11 to 14"

  Reviewed by Charlotte4.1★Aug 2019

• "Website clear and easy to use even for a technophobe."

  I expected you to be good and fair because you are a well known and established company. My expectations were met.

  Reviewed by Nichola5.0★Jun 2019

• "The lodge was as described, we were comfortable with up to 9 of us including 2 toddlers."

  They were sufficiently separate to not wake each other. There was more kitchen equipment than anyone could want. It was safe for the toddlers. Little things which were particularly useful, were a catch to hook the door open, and a gate on the patio; both which kept the toddlers safe. There were more than sufficient towels and even fleecy blankets and slankets.

  Reviewed by Anita4.1★Apr 2019

• "What a surprise we all loved it large bedrooms great location near the sea dog friendly near the pubs where are you allowed to go inside with your dogs and they loved it Kind regards John Jackie and Family."

  You can but only first names.

  Reviewed by John5.0★May 2018

• "We had a lovely peaceful stay in Rosy Lodge,we found it comfortable and had all things we needed during our stay."

  It is a great base for visiting the surrounding area. It is only ten minutes walk to the shingle beach.You can walk down to Milford on Sea on the promenade or woodland walk from Shorefield site. I would recomend Rosy Lodge and hope to stay in the future

  Reviewed by Janine5.0★Apr 2018

• "Found Rosy cottage to be clean, comfortable, and well equipped."

  Very pleased!

  Reviewed by David4.1★Mar 2018

• "First time staying in Rosy Lodge and it's clear the owners put in a lot of thought into a holiday makers stay, a lot of pride goes into this lodge!"

  Milk and orange juice in fridge upon arrival with plenty of kitchen utensils, washing up liquid/dishwasher tablets etc. Lots of games provided to enjoy with the family and extra bits for the children (beach buckets, crabbing gear, books and teddies). Theres even a highchair, travel cot and airer if you want to make use of the washing machine. Plenty of towels and bedding/pillows with VERY comfy beds in all rooms and I think the carpets are new throughout as they felt lovely under your feet. As you can tell we were very happy with our lodge, definitely recommend and also has some lovely local walks for yourselfs and the family dog (5 minute stroll from the beach) Thank you for such a lovely place to stay, as dog owners we are used to "second class citizen" accommodation and Rosy Lodge was such a breath of fresh air and a real pleasure to stay at. Kind Regards, The Owen Family

  Reviewed by Charlie-rose5.0★Mar 2018

• "This was the second time at this lodge and once again it was excellent we have a ..."

  This was the second time at this lodge and once again it was excellent we have a larg family and we have been booking with Sykes for over 5 yrs now so once again thanks for your great service

  Reviewed by Mark5.0★Feb 2018

• "Everything you could need was provided, lots of space and comfort."

  the whole of our holiday party enjoyed the whole experience, beautiful surroundings very well kept park, wont hesitate to book again.

  Reviewed by Kevin4.8★Jul 2017

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