-
"The booking confirmation advised linen and towels are provided but when we arrived there was no towels."
We had to go out of our way to visit the office just in time before it closed to ask for towels
My son took his hoover as he always does and vacuumed the whole apartment, he had to empty the hoover 3 times each time was full of dust and muck
The apartment was ok, but very noisy, the shop below had music blasting early on a morning and kept waking he up
Thank you for taking the time to give feedback following your stay at St John's View.
We are sorry that you felt the property was not cleaned to the standard you would have expected. We are surprised to read this, please be assured that the apartment is cleaned professionally between every changeover and had you been forthcoming with your concerns during your stay we would have immediately attended the property to investigate and rectify any issues where need.
Kind regards The property owners.
Property Owner
Reviewed by Claire3.1★Aug 2024
-
"There isn't a bin in the court yard for flat 5."
Thank you for your comments. We will look into this.
The Lakelovers Owner Relations Team
Property Owner
Reviewed by Alex3.8★Jul 2024
-
"The property was all we needed and more."
A comfortable and enjoyable stay.
Reviewed by Ruth5.0★Jul 2024
-
"This was our 5th stay and have booked for our 6th."
Perfect location for us.
Spacious apartment convenient for shops and pubs.
Some noise from delivery vans on morning but to be expected and not a problem as who goes to lakes to lie in.
Very comfy beds.
(Would be nice to see fresh bedding next time and inside windows could do with a good clean. )
Reviewed by Christopher5.0★Apr 2024
-
"Bedding was dirty with urine stains on the duvet."
Oven filthy and so too were the oven pots. Greasy and unwashed. Inside oven was dirty. Large rug in lounge had rice in it. Clearly not been hoovered. Toilet dirty and very smelly. I had to dislodge crap from the top side of the toilet bowl with a rubber glove and an old cloth which I had. Clearly the previous tenants had made no attempt to clean after themselves. That said there were no cleaning products available to me to use. Dishwasher tablets (no dishwasher at this premises). Impossible to clean an oven with fairy liquid. Needs a deep clean. To me covid cleaning should equal infection prevention and control! That said, on a positive note its' location to all amenities in town was excellent.
Really disappointed to receive this review as the owners have been totally let down by the cleaning company and these comments are uncommon with this property. All bedding was immediately replaced by the owners who had not been notified of any issues.
Property Owner
Reviewed by Ken2.5★Sep 2023
-
"Second stay at this lovely holiday let, highly recommend, perfect location, big size all home comforts, very clean an tidy."
It is lovely to read that you have returned for a 2nd visit. We hope to welcome you for a 3rd.
Thank you.
The Lakes Cottage Holidays Owner Relations Team
Property Owner
Reviewed by Linsey5.0★Jun 2023
-
"This place was great, right slap bang in the middle of keswick, so close to everything including a shop beneath us."
The location was mostly quiet except a few late night revellers but we didn’t mind. The overall cleanliness of the place was okay but things definitely needed a deep clean for example the cooker top and utilities as some surfaces felt quiet grimey. we loved the space and it had everything we needed such a as a washer etc and drying racks which was great, as after a long day hiking we needed to wash our clothes. there was also a couple tea bags and biscuits left for us which were comforting when we arrived. some feedback, not keen on the 9am check out especially when check in is at 4:00pm! i have been a cleaner and housekeeper and definitely think during a trip in which most days were out busy hiking that the check out should be at least 10 as a place should not need a 7 hour turn around. our relative was picking up our luggage and we were slightly late out but we couldn’t wait anywhere else with our luggage. overall it was a brilliant place to stay and sykes allowed us to pay off the accommodation when we wanted, however i do think that finding reviews for the place , and the listing of amenities needs updating. we were sent a list of things to bring and an oven glove was part of the list, however when we arrived there was one there? and also like a hair dryer and iron being included wasnt on the list, so we brought them with us which led us to carrying more stuff than we needed.
Reviewed by Ella3.8★May 2023
-
"Property was nice and spacious however very noisy."
The windows in both bedrooms rattled when it was windy and kept us awake. The shop underneath was also noisy with switching alarm off every morning at 7.15 and also then playing music loud for the shop. I know there is nothing that can be done about the shop however the windows in the property was the main problem. We also had to call out for assistance as on the second day the heat stopped working and there was no hot water.
Reviewed by David2.8★Apr 2023
-
"Well placed property, all local amenities within walking distance, furnished to expected levels."
Only consideration is as the property is above a convenience store there are the occasional early morning deliveries. Would happily stay here again.
Reviewed by Scott4.1★Mar 2023
-
"Spacious and overall comfortable but some of the kitchen equipment need’s updating."
The flat is ideally situated at the top of the town with restaurants and bars directly across the street and next door.
The pizza place directly opposite must be good. Although we didn’t eat there it was full every night right up to closing time.
The shop below aptly named open all hours was useful for heavier items you don’t want to carry from booths or the co- op
Reviewed by David3.8★Jul 2022
-
"Fabuloussss Loved this Place Location is Amazing and Nothing is Needed other than if you are fussy re Pillows like myself just take your own ."
.
Reviewed by Irene5.0★Jun 2022
-
"Would highly recommend this place, perfect location, apartment well equipped, everything you need, worth a visit"
Reviewed by Linsey5.0★May 2022
-
"Was very impressed by the property, the photos on the Web site do not do it justice."
Property much better than we expected. Located in the centre of town was perfect for us, one group member not able to walk too far at the moment. Fridge door could do with a rethink but that's the only negative I could come up with. Hope to be able to visit there again in the future.
Reviewed by Robert4.7★May 2022
-
"Lovely place to stay."
So clean and comfortable with everything on your doorstep. Couldn’t have asked for more we will definitely stay again
Reviewed by Vera5.0★Oct 2021
-
"The only issue we had was that in the flat above us they did some DIY on the ..."
The only issue we had was that in the flat above us they did some DIY on the Wednesday which when on till at least 7pm which was not great when you want to relax
Reviewed by Sherry3.8★Sep 2021
-
"The property was exactly as described and therefore we were not disappointed upon arrival."
The key collection and car parking permit collection was quick and very easy. The use of a parking permit for the whole week was a welcome bonus, especially as it covered all of the main car parks in Keswick. We used the Central Car Park all week as it wears the closest to the apartment.
The apartment was clean and comfortable. The location in the heart of the town enabled easy access to the amenities in Keswick, and a great base for exploring the local fells on foot.
We had a wonderful week and would certainly recommend this property to anyone seeking to explore Keswick and the Lake District.
Reviewed by Ian5.0★Oct 2019
-
"-The bin instructions seemed clear but finding the right bin proved impossible - not sure if it was marked or not."
-Could not find recycling facilities in Central car park as advertised, did find in Otley Rd.
-The car park season ticket was well worth having for the £20 deposit from the office.
Reviewed by Andrew4.1★May 2019
-
"Good location and spotless accomodation great point to explore the lakes can't fault it recommend anytime"
Reviewed by Terry4.7★Aug 2018
-
"Great location and clean accommodation."
Reviewed by Dawn5.0★Jul 2018
-
"My friend and I have stayed at this property 4 times - that tells you something!"
We have stayed in Summer and Winter and love this property. Great location (especially with the dogs, few minutes walk to the lakeside or Fitz Park), car parking space invaluable, comfy beds, airy well equipped apartment. Yes, there is some noise in the morning due to deliveries to the shops, but it's not unexpected considering the location. Cannot fault anything about our holiday (2 July) had glorious weather in fabulous Keswick. Will be returning.
Reviewed by Pamela4.7★Jul 2018
-
"We really enjoyed our first holiday with Sykes in this flat."
The communication before we went was excellent as were the general directions, instructions etc. The flat was spacious and comfortable with every facility needed for the stay. The wifi, dishwasher and washing machine were a bonus and everything worked as it should except for the Playstation controller but that's minor (to me, tragic to our 9-year old!) anyway. We did dish wash the lovely wine glasses which unfortunately took the red colour off the stems, apologies for that but there was no warning that they weren't dishwasher safe.
I would say the only small negatives are that parts of the flat (skirting boards, window frames) could be cleaner and the bathroom could do with updating and some TLC to the door. That didn't detract from how good it was, and what a convenient location it was is. Yes it's above a shop on a busy street but the noise was in no way intrusive, as stated by a previous reviewer who is clearly a pint half empty chap.
So all in all a great flat, perfect for our needs and thanks very much!
Reviewed by Timothy4.7★May 2018
-
"We had a great time in the Lakes."
Our first week we stayed in Siskin and then moved to St Johns view. We would pick Siskin over St Johns View every time. Whilst it was perfectly adequate, roomy and mostly had what we needed, St. John’s View seems somewhat neglected. It needs redecorating and some of the fittings need replacing.
Reviewed by Lucy4.1★May 2018
-
"The apartment was not very well described on the web site , it certainly is very accessible , it is certainly not pet friendly, it equipment and facilities are poor , the entrance to the flat is disgusting, the lock is fitted incorrectly, its very difficult to open the shop door, the shop alarm wakes you up every morning , I will not be recommending this or your company , I visit the lakes five or six times a year if I don't hear from you regarding this I will not be booking with you again sjtetther@aol."
Com
Reviewed by Stephen2.2★Mar 2018
-
There are no reviews featuring this term
Show all reviews