The Heronry

88 Customer Reviews

• "Contacted the owner after my mother was rushed to A&E, very understanding as it delayed our start but we arrived two days later."

  Meet on arrival by Danielle and our situation was acknowledged and genuine, really appreciated that. The property is fantastic, spacious, the windows in the living room, the bathroom and the bedroom were pure bliss, the comfort we couldn't of been happier. We really needed to get away into peace and nature and everything that comes with it and we achieved this at the Heronry. We stay in the UK alot and this is definately one of our top places. If you really want to get away this is the place to go. If you want fast wifi and telephone signals maybe not. A great place and we will be back when we need to switch off again so it may be very soon.

  Reviewed by Paula4.7★Aug 2024

• "Lovely property."

  Very large but could be so much nicer

  Thank you for your feedback. We take all comments on board. The Lakelovers Owner Relations Team Property Owner

  Reviewed by Jon4.4★Jul 2024

• "A lovely restful stay at the Heronry."

  Danielle and Trevor were on hand if you needed anything but weren’t intrusive. Beautiful views from all rooms and so peaceful. Lots of birds to see.

  Reviewed by Lynne4.4★Jun 2024

• "The place was amazeing , really relaxing, I just found it a bit warm , I like ..."

  The place was amazeing , really relaxing, I just found it a bit warm , I like fresh air , but couldn't have the door leading to the patio open as all the bugs would come in , maybe put a screen door up , so you can have it open without the bugs comeing in , apart from that , everything was amazeing would definitely recommend this place ,

  Reviewed by Joanne5.0★Jun 2024

• "There is a major leak in the bedroom, the window frame outside has rotted away."

  All the paintwork needs tidying up, this used to be a lovely place, but it has been neglected. We will not be back.

  Thank you for providing feedback on your stay Mr Winnifrith. We extend our sincere apologies for the issues you faced during your stay and regret any impact it had on your break. We are aware of the window leak and have the property booked in for repair, however we recognise this is no use to yourselves. The paintwork is due to be done during the same period of repair. We are sorry your stay was not up to standard, these issues will be addressed immediately. Kind regards, Carwinley. Property Owner

  Reviewed by Andrew3.4★Mar 2024

• "Absolutely beautiful place to stay and relax."

  So peaceful just what we wanted would definitely recommend

  Reviewed by Paul5.0★Mar 2024

• "Overall it is a gorgeous property to stay at."

  Me and my partner stayed for 2 nights. The property does have wifi and is working but be aware that there is no phone signal within the property unless you leave the grounds and travel up the road. The scenery around is just gorgeous and the hot tub on a nighttime is magical. Overall the property was clean but we did have a problem with ants during our stay resulting in us having to spend time trying to get rid of them but could be seasonal.

  Reviewed by Chloe3.8★Mar 2024

• "Wow what a gem of a place to stay."

  Gorgeous setting by the river and the windows set the view off beautifully. The location is perfect for heading out to explore and only a short drive away from lots of lovely walks in Scotland.

  Reviewed by Jamie5.0★Jan 2024

• "We had a lovely time at the heronry."

  Fantastic location. The view from the floor to ceiling windows and the hot tub are just lovely. Some of the things mentioned in the Sykes listing are no longer available like the lighted seating area near the beck, and it needs a little bit of maintenance but none of this marred our stay. On site owners are lovely and if you need anything they respond super quick.

  Reviewed by David3.8★Sep 2023

• "Guests need to be aware there is no phone signal in the property."

  It didn't help that the information booklet had an incorrect WiFi password. Whilst other guests have stated that the owners were easy to contact we did not find this to be the case despite knocking on the doors on several occasions. The lack of phone service also didn't help with contacting them. The property is a lovely romantic retreat for 2 but is in need of some TLC with the wooden supports by the hot tub being unsafe and the bathroom fan completely clogged with dust

  Reviewed by Peter2.8★Sep 2023

• "Had a lovely break."

  Floors slippy was my only concern.

  Reviewed by Pamela3.8★Aug 2023

• "Such a peaceful cottage."

  Enormous windows brought the outside into all of the rooms! Listening to the birdsong and the brook from the (immaculately clean) hot tub was so relaxing after a day exploring in the local area. Easy to access so many lovely places - Hadrian’s Wall, Kielder Forest and the local walk to the River Esk. The food at the Hidden River Cafe was delicious and a riverside walk through Shank Woods an added bonus. The reservoir walk at Castle Carrock was special - we rounded it off with Sunday lunch at The Duke of Cumberland - it was so good that we returned for their beef pie later in the week! Thanks to Danielle and Michelle for a warm welcome and for being there in an unobtrusive way. Good luck with the barn project too.

  Reviewed by Patricia4.1★Aug 2023

• "This is a beautiful lodge that has a very good vibe when your trying to relax ..."

  This is a beautiful lodge that has a very good vibe when your trying to relax with the floor to felling windows it somehow feels like you are living in a tree house absolutely loved this place local amenities pub shops takeaways all within a ten min drive will be looking to rebook in the winter months 10/10

  Reviewed by Gary4.7★Jul 2023

• "Wow, what a holiday."

  This cottage is located in such a scenic area and the views from the bedroom looking down to the river are amazing. We stayed for 5 nights and had something to do everyday. We would highly recommend driving down to ullswater as there is so much to do down there. This cottage is perfect for couples and the photos don’t do it any justice to just how breathtaking it is. Would highly recommend.

  Reviewed by Luke5.0★Jul 2023

• "This is the second time that we have stayed at The Heronry and the charm is still the same."

  We had a very relaxing break in a wonderful location, on a rustic property with excellent facilities. Although the barn is beginning to show signs of wear, should anything important occur, the owners are always quick to help with a friendly smile. The Heronry is a great base from which to explore the surrounding Cumbrian borders and ventures into Scotland, with the perfect place to relax in the evening. Fingers crossed we'll be back again.

  Reviewed by Nigel4.4★Jun 2023

• "The stay at the heronry was amazing."

  The views from each room are spectacular. Highly recommend, looking at booking again in the future.

  Reviewed by Beata5.0★Mar 2023

• "The Heronry was fantastic."

  We will definitely be back for a weekend of luxury. Just sitting in the lounge watching the stream is very relaxing. The hosts were onsite when needed and very helpful for the one issue that was resolved straight away.

  Reviewed by Carl5.0★Mar 2023

• "The hosts were fantastic and the cottage was better than expected, all the little touches made a difference and the hot tub was the icing on the cake!"

  Reviewed by Luke5.0★Feb 2023

• "Stunning place and great for the relaxed break we needed after Christmas."

  everything you would need was in the cottage loved the full windows so you could look out from all rooms hot tub a great way to chill out at the end of a day Visited Gretna as we married there nearly 30 years ago

  Reviewed by Tracey5.0★Dec 2022

• "The place is beautiful, absolutely stunning in fact."

  The kitchen is amply stocked with equipment, the welcome tea and coffee were very well received after our long journey. We had a problem with the electric blinds that had not been charged before we arrived, and they didn't have the charger at the main house which meant one of the blinds was constantly down, which was a shame. There was also a rather large leak from the bedroom window, which meant we had to keep towels on the floor. Other than that, it was wonderful, and we were assured the roof was in the process of being fixed anyway. The bed is very soft and there is no phone reception. There are some lovely walks not far which we thoroughly enjoyed, with lots of pheasants! The hot tub was great (and appeared clean), surprisingly no one seemed to walk through the woods, so it really is secluded. There was an impressive night for stargazing from the hot tub, we saw a couple of shooting stars, very nice. They supplied us with flip flops which is a superb touch.

  Reviewed by Mark4.1★Oct 2022

• "We have just spent the most relaxing 3 nights at The Heronry and cannot recommend it highly enough to anyone wanting a quiet, recharge holiday."

  The owners have thought of everything, the facilities are best quality, the hot tub was outstanding, very private and even though the evenings were cool, the tub was wonderfully warm. We had intended going out and about during the day but apart from a trip to Gretna - and lunch at the Gretna pub on the roundabout which was excellent value - we ended up staying in, to enjoy the surroundings of the Heronry and sleeping in a huge, amazingly soft and comfortable bed each night! A really great weekend and we intend booking again as soon as we can.

  Reviewed by Marie5.0★Oct 2022

• "The property was fantastic, the owners were lovely and welcoming."

  The stay was so peaceful and relaxing. The stand alone bath was exceptional. You could relax and lookout to the river and woods from the bath and hot tub. Would recommend 10/10.

  Reviewed by Karen5.0★Oct 2022

• "From the moment we stepped foot in The Heronry, our minds were blown!"

  It is more breath taking than in the pictures. Danielle and Trevor were perfect hosts and made us feel so welcome. We cant rate better than 5 stars but The Heronry deserves all 5 and more! We definitly recommend for anyone that is looking for a calm, peaceful, relaxing retreat.

  Reviewed by Steven5.0★Oct 2022

• "The Heronry is absolutely stunning, and honestly the pictures do not do the beauty of the cottage justice."

  It is so much better in person. We had an absolutely beautiful stay and can't wait to visit again.

  Reviewed by Lauren5.0★Oct 2022

• "Wonderful accommodation, well appointed, fantastic location - a great place for relaxing."

  Reviewed by Lynn4.7★Sep 2022

• "Had a lovely time, caught the weather just right."

  Thoroughly enjoyed the Heronry, such an ideal setting. Thank you.

  Reviewed by Kenneth5.0★Sep 2022

• "What a hidden gem of a cottage!"

  Photos do not do this cottage justice, the owners have spared no expense in the style and decor. The views from the floor to ceiling windows in the kitchen, bathroom and bedroom are breathtaking, the huge bath, large comfortable bed and hot tub just make for an incredibly relaxing stay. This was our first visit but won’t be our last, we had a great week at the Heronary, thank you.

  Reviewed by Emma5.0★Aug 2022

• "Absolutely lovely cottage."

  We had a relaxing stay and used the hot tub every night. There’s not much going on in Longtown but talkin tarn is only 30 minutes away and is lovely. The hidden river cafe is worth a visit

  Thank you for your review Bramton a little market town a few miles away and the nearby solway coast are also worth a visit Property Owner

  Reviewed by Deborah4.7★Aug 2022

• "Highly recommend!"

  ! The pictures don’t do the place justice. It’s stunning inside with beautiful views, just what we needed for a relaxing weekend. Despite arriving at 2am, Trevor was there to meet us and show us around the property. It has everything you need, with lovely walks around. Lovely hosts, clean and comfortable place and the hot tub is a great extra for relaxing evenings. Will definitely book again :).

  Thank you for your lovely feedback Property Owner

  Reviewed by Lorraine5.0★Aug 2022

• "Don't hesitate to book: -High standards all around (eg."

  comfort, facilities, and lovely surroundings) -Friendly property owner and informative about area and activities -Enjoyed amazing views from lounge, kitchen and bedroom -Shops and petrol station nearby

  Reviewed by Clarice5.0★Aug 2022

• "The outside of the property does not reflect the “wow factor” when you get inside."

  It is fabulous with stunning views. We had a brilliant time simply looking out of the window a lot of the time. It was awesome!

  Reviewed by Kevin5.0★Jul 2022

• "Fab friendly owners and loved the dogs."

  Great cottage and had just about everything you need. Comfortable and spacious and remote. Great for a complete wind down. Loved the hot tub when the weather was kind! It desperately needs an anti-slip mat in the shower though, nearly broke my neck trying to shower the 1st time. We used one of our own hand towels in the end. Loved the stay and will def be recommending to everyone.

  hi Thank you for your review Our team do put bath mats in all of our holiday lets so i can only apologise that it was missing .If you had brought this to our attention during your stay we would have resolved this issue . we our sorry that your stay in the Heronry was spoilt by this issue. kind regards The Team at Carwinley Retreat Property Owner

  Reviewed by Melanie3.8★Jun 2022

• "The property was beautiful , comfortable , modern , peaceful , an idyllic location and spotless clean ."

  Danielle , Trevor , the staff and 2 dogs Bentley and Rufus were welcoming and so friendly . We travelled almost 6 hours to the location from South Wales , stayed a week and was worth the traffic jams on the M6 to get there !! We Absolutely loved our stay of full relaxation and didn't want to leave . Would love to visit again in the future . Thankyou all at The Carwinley Retreat (The Heronry ) it was a pleasure .

  Thank you for your lovely review .We and the dogs are missing our daily banter with you both. and we hope to see you here again in the future. Property Owner

  Reviewed by Julie5.0★Jun 2022

• "Absolutely amazing."

  Beautiful views and so peaceful. Highly recommend. Has won me many many brownie points with the mrs. We already finding dates for our next stay

  Thank you very much for the fab review .Our little team here really do appreciate the feedback. Property Owner

  Reviewed by Keiran5.0★Apr 2022

• "Just had a second stay in the heronry for 4 night,lovely place and lovely couple,couldn't recommend it enough"

  Reviewed by Jason5.0★Mar 2022

• "The Heronry is a beautiful lodge."

  The floor to ceiling windows in the living room, bathroom and bedroom really do make the most of the stunning view. The bath is amazing!!! The hot tub was lovely and secluded and the sound of the river below made it even more peaceful! The hosts were lovely and we really can not wait to go back! Oh and the bed, best nights sleep!!!

  Thank you for your lovely review & we look forward to seeing you here again soon Property Owner

  Reviewed by Emma5.0★Feb 2022

• "3rd time we've been there so that says it all."

  very friendly owners

  Thank you for your review .Its lovely to welcome returning guests Property Owner

  Reviewed by Alex5.0★Jan 2022

• "Trevor and Danielle were fantastic in helping us getting settled the accommodation itself was beautifully laid out and so spacious."

  The views and the hot tub were the icing on the cake. We had regular conversations with them every other day and felt so welcomed. Thank you once again for having us! -Scott & Alice

  Thank you for your lovely review and 100% feed back rating .We want everyone to enjoy their hard earned and for many long over due breaks and our little team work hard to ensure this happens Property Owner

  Reviewed by Alice5.0★Jan 2022

• "Lovely and peaceful place to stay!"

  !the cottage is modern cosy , equipped with everything you need. Hot tub was perfect!! The hosts are welcoming and hospitable !

  Thank you for your lovely review Property Owner

  Reviewed by Silvia5.0★Dec 2021

• "Friendly welcoming hosts make you want to return"

  Reviewed by Alex5.0★Nov 2021

• "We would like to thank everyone that made us feel welcome during our stay."

  We got married in Gretna and when we returned to the property the couple that own it came out and congratulated us and there a bag on the door with a bottle of wine and a box of chocolates so thank you both for that lovely thought it was very appreciated. We couldn’t fault the property and we loved it so much we didn’t want to leave at the end of the week.

  Thank you for your lovely review we and the team really appreciate it ! XXX Property Owner

  Reviewed by Graham5.0★Nov 2021

• "The property is stunning, the bed is so comfy with views looking out a cross to the beck , the owners were very friendly."

  It has all the stuff that you need, and the hot tub is an added bonus the surrounding area is beautiful, there is a nice pub called the Graham Arms that does lovley food just a few miles from the property . Will definitely recommend this property.

  Thankyou ! and we will pass on your comments to our local pub Property Owner

  Reviewed by Susan5.0★Nov 2021

• "This cottage is lovely, with a few quirky things inside and the hot tub outside the bedroom door made it even more special."

  It is situated near the border so you have the advantage of visiting places on both sides. I would recommend this cottage, there was nothing not to like about it.

  Reviewed by Margaret5.0★Sep 2021

• "The hosts were great, the Heronry was the most tranquil place to stay."

  The pressure of life soon fade away in the hot tub. The village down the road has a great Chinese and a lovely pub.

  Reviewed by David4.7★Sep 2021

• "The pictures on the website of the Heronry do not do It justice."

  The Heronry is really beautiful with amazing views. The bathroom, which is not shown on the website, is amazing. Our stay was fantastic.

  Reviewed by Leslie5.0★Sep 2021

• "Absolutely amazing."

  When we arrived we were met by Trevor and Danielle, and when we mentioned we were there for our honeymoon we were gifted a bottle of Prosecco, which was lovely. Outside of the glass side of the building is a drop down into a beck, which is totally private, and also lit up on a night. We had the most relaxing time here. Sitting in the hot tub with the chiminea burning away, drinking wine, and listening to music and the wildlife. We went in August in the middle of a heatwave, but i imagine it would be equally beautiful in the middle of winter.

  Reviewed by William5.0★Aug 2021

• "Without doubt the best holiday let we have had in the UK."

  The location, the site, the facilities, wildlife all perfect. The hot tub level with the tree canopy was a particular favourite. The owners were so friendly and helpful, can't fault it.

  Reviewed by Ray5.0★Jul 2021

• "We had a lovely relaxing break the bed was to die for so comfy."

  Danielle and Trevor were great hosts

  Reviewed by Tina5.0★Jun 2021

• "Lovely owners!"

  The view is surreal

  Reviewed by David5.0★May 2021

• "Visited for our mini honeymoon!"

  Couldn’t have picked a nicer cottage, even better than the pictures! Views from each room were incredible, cottage was beautifully presented including some lovely extra touches to celebrate our honeymoon. Lovely and peaceful setting, and the bathroom was a lovely surprise too! Danielle and Trevor were exceptionally helpful and happy to offer advice/suggestions regarding to local area. Can’t wait to book our next visit!

  Reviewed by Rachel5.0★May 2021

• "Lovely cottage and lovely owners on site."

  Very comfortable with lots of extra little touches. Good location for Hadrian’s Wall, Kielder forest and the Lakes. Longtown three miles away has all you need , bigger supermarkets easily accessible towards Carlisle. Very quiet setting overlooking a stream with just the birds to listen to.

  Reviewed by Sally4.7★Apr 2021

• "Just had a amazing 3 nights stay for my wifes 50th,lovely setting,lovely people ..."

  Just had a amazing 3 nights stay for my wifes 50th,lovely setting,lovely people and a free bottle of bubbly on arrival and another bottle when they found out it was my wifes 50th,highly recommend and already booked for my 50th, can't wait to come back

  Reviewed by Jason5.0★Dec 2020

• "LOVELY ACCOMODATION - PEACEFUL LOCATION - LOVELY HOSTS."

  ...BEST CHRISTMAS EVER!

  Reviewed by Deborah4.7★Dec 2020

• "One of the most beautiful places I’ve had the pleasure of staying."

  Reviewed by Julian5.0★Oct 2020

• "We had an amazing time at the Heronry."

  Trevor and Danielle were fantastic! We had everything we needed and only had to ask if there was anything we didn’t! The Shack is a brilliant idea we could stock up on bits and just use the honesty box rather than having to head into town! We enjoyed discovering the beck and the surrounding area was perfect for a long walk. We will definitely be returning!

  Reviewed by Hannah5.0★Sep 2020

• "Had a lovely weekend staying at the Heronry, ideal location for popping up to Gretna Green to get married, which we did"

  Reviewed by John5.0★Aug 2020

• "Carwinley retreat was amazing we stayed in the heronry which was just amazing ..."

  Carwinley retreat was amazing we stayed in the heronry which was just amazing owners Trevor and Danielle could not do enough for us really lovely people and if you need a taxi to anywhere ask owners to put you in touch with sally she was so nice she actually took the time out to do me and my fiancée an itenerey of places to visit over three days which we were so grateful for couldn’t thank her enough lovely lovely person this is a place we’re I would and will definitely go back to

  Reviewed by Steven5.0★Jul 2020

• "A lovely short break for a birthday celebration spotlessly clean very private."

  The owners trevor and danielle we're lovely and helpful hosts. We'll definitely be back.

  Reviewed by Gail5.0★Jul 2020

• "This place is brilliant!"

  Photos listed don't do the place justice. Lovely welcome from Danielle, Trevor and the dogs. Property was warm and clean, very homely- fresh brownies and a complimentary bottle of fizz on arrival. Very spacious accommodation with beautiful views onto the brook. Lots of bird and wildlife to watch. Hosts always willing to help and even offered us a lift back from Longtown following our walk. Would recommend the riverside walk suggested in the accommodation guide- lovely walk along the river to Longtown (nearest pubs and shops)- we would recommend the Chinese and the Gretna Bakery- both serve excellent food.The Heronry is ideally situated for walkers/cyclists with many trails and walkways nearby- we would recommend Newcastleton for both walkers and cyclists. The hot tub was very welcoming after a long days walk, perfectly situated in a private patio area with exceptional views of the brook and surrounding trees, a beautiful place to sit and relax. 10/10 would definitely stay again!

  Reviewed by Lauren5.0★Mar 2020

• "We had an amazing stay."

  The accommodation was beautiful and set in lovely surroundings. The owners we’re friendly and even made us scones. Would highly recommend to anyone looking for a relaxing retreat.

  Reviewed by Dawn5.0★Feb 2020

• "Our stay at The Heronry has been bliss."

  We can't recommend this cottage enough! We've had such an amazing 5 nights here. We love it and quite honestly... We don't want to go home. The family who run the cottage are genuinely lovely. The proeprly itself is perfect. Clean, spacious, private and the view over the beck, especially in the hot tub is awesome. Can't beat it. Jumping in the hot bath in the morning, looking over the beck is also quite awspiring. At this time of year, we've spotted the heron fly along the beck at approx 8:30am, whilst sat in the hot tub. Up until now we have spent most of our holidays at Kielder Waterside, and The Heronry beats Kielder, by a mile. So we will be booking again, in advance. Without a doubt. The location of the cottage is also very convenient. It's close to Kielder, Lake District and Solway Coast. There's local shops, a couple of miles away, among take aways and cafes, easily accessible by car. However there's a cracking Indians who deliver for free. I could rant on about how amazing our time here has been. Thank you. Its exactly what we've needed. We will be back! See you soon!

  Reviewed by David5.0★Jan 2020

• "We had a lovely stay and were made to feel at home."

  The pictures do don’t the place justice, it’s beautiful. The hosts were always there when we needed something and were so lovely. We will definitely be back.

  Reviewed by Lottie5.0★Dec 2019

• "Beautiful, clean and very welcoming!"

  Owners were very helpful and kind and also bought us muffins and brownies! The photos do not do the cottage justice, it looked nice but when we got there we were so amazed at the sheer size of the place. Wonderful location but still felt like it was just you when you’re looking out the windows at the view. Will definitely be coming back.

  Reviewed by Holly5.0★Nov 2019

• "The pictures on the site don’t do the cottage justice."

  It is absolutely gorgeous, very spacious and modern yet comfortable. You won’t get sick of them view from the floor to ceiling windows, and gives the feeling of being completely in your own grounds and you would never know that the cottage is closely surrounded by other holiday cottages and the owners house. It was so peaceful and completely relaxing. Hot tub was fantastic nice and hot not like some hot tubs we’ve been in when hiring a cottage. Danielle was very welcoming and showed us round the property and made sure we knew where everything was and how it worked. Lovely cottage and highly recommend

  Reviewed by Charlotte5.0★Nov 2019

• "Beautiful holiday home in an excellent setting."

  Very relaxing!

  Reviewed by Kate5.0★Nov 2019

• "Danielle"

  Reviewed by David5.0★Oct 2019

• "Beautiful setting and amazing place to stay."

  A shame not in walking distance of a pub/shops but we had a lovely time! Owners really friendly and were lovely with our little girl. Really enjoyable.

  Reviewed by Lucy4.7★Sep 2019

• "The Heronry is the perfect place to escape to; the view from the property down to the stream is idyllic, the accommodation itself is so roomy and decorated beautifully, and the location is ideally central to many landmarks yet so private."

  As a young couple, this was our first holiday in the UK and we couldn't recommend the Heronry more. We thoroughly enjoyed our stay here and the owners were so welcoming and helpful! We will definitely be back.

  Reviewed by Lewis5.0★Sep 2019

• "Recently stayed at the heronry, The pictures do not do the place justice the view of the river from the floor to ceiling windows is stunning."

  The place is huge it had everything we needed for our stay, we were greeted by Danielle who showed us around and left us some home made brownies and a bottle of fizz, which was a nice touch. I would recommend the hidden river cafe for lunch which isn’t too far away. Thank you to Trevor and Danielle for a lovely stay. Paul & Nikki

  Reviewed by Paul5.0★Aug 2019

• "This was our first experience of a UK holiday for many years and we haven’t spent any time in this part of the country before so we were very much looking forward to something new and different and wanted to stay somewhere central to all the areas we wanted to explore on bike and foot during the day and that would great place to relax in the evenings."

  When we arrived at The Heronry we were delighted and were both very impressed with the property and agreed that the photos on the booking site didn’t to it justice! We were greeted by Danielle who gave us a tour of he property and explained how everything including the hot tub, microwave and stove worked. She had also provided us with a bottle of ‘fizz’ and some homemade brownies which were delicious! This kindness was also shown when we were leaving to drive back to Cardiff and Danielle came out to say goodbye and gave us some more cake for the trip and some sweet peas from the garden. We spent a lovely week at The Heronry and cannot thank Danielle and Trevor (Bentley and Rufus the dogs) enough for helping to make our ’UKcation’ perfect. We would recommend The Heronry to anyone, will speak highly of our experience and definitely book to go again soon.

  Reviewed by Dave5.0★Jul 2019

• "The photos didn't do it justice, it was really lovely and coming back to the hot tub after walking in the day was an amazing way to end each day The owners were very nice and helpful, would definitely stay here again."

  The views from the Herony were fantastic too!

  Reviewed by Jodie4.7★Jul 2019

• "No mention in your site about other properties on site although this didn't cause to the pleasure of the Heronry."

  Reviewed by Michael4.7★Jun 2019

• "Luxury lodge set in tranquil surroundings"

  Reviewed by Diane4.4★Apr 2019

• "Run by brilliant family who were happy to help and provided a welcoming home-made cake."

  The Heronry was lovely and facilities excellent. Takes a little getting used to with the glass windows in all rooms but gives great view of scenery and wildlife. Hot tub very welcome. Great location with easy of travel links.

  Reviewed by Sean5.0★Apr 2019

• "This cottage is amazing!"

  The owners make you feel very welcome. The views are beautiful and the cottage is very clean and relaxing. We will definitely be going back!

  Reviewed by Sally5.0★Apr 2019

• "Holiday was great and in a perfect location for relaxation and rest, we had a ..."

  Holiday was great and in a perfect location for relaxation and rest, we had a problem with bed on first night but the owners put it right straight away and went above and beyond our expectations and was such a lovley lady, we were relaxed straight away from being there :-)

  Reviewed by Jennifer5.0★Apr 2019

• "Had an amazing 5 night stay!"

  Will definitely return to this property! Facilities were excellent and surrounding scenery beautiful! Highly recommend!

  Reviewed by Andrew4.7★Mar 2019

• "The Heronry is a fantastic little cottage with a beautiful view."

  The owners and staff are amazing. They make you you feel very welcome, we’ll defiantly be returning :)

  Reviewed by Carmel5.0★Mar 2019

• "Bed was broken and no network or wifi at the property."

  The property was clean and tidy and was lovely but bed was offputting. Did inform sykes cottages who we booked through but nothing was done so checked out early.

  I am sorry to hear you experienced Wi-Fi and maintenance issues during your stay at the cottage. We want you to have all advertised facilities on our website and we strive on having exceptional property standards in all Sykes properties. We will investigate the issues with the property owner to establish why our service has fell short on this occasion. This is not our usual expectation and would like to assure you that your issues are being handled but we do hope that overall you enjoyed your stay and that we will see you again in the future. Thank you. Property Owner

  Reviewed by Saf2.5★Feb 2019

• "Had an amazing time!"

  The place definitely exceeded expectations.. the pictures don’t do this place justice.. perfect relaxing weekend will definitely be returning!

  Reviewed by Alison5.0★Nov 2018

• "Extremely friendly hosts and extremely high standard of cottage."

  Reviewed by Daniel4.7★Nov 2018

• "This is a review of two halves; Sykes were absolutely awful from start to finish ..."

  This is a review of two halves; Sykes were absolutely awful from start to finish - whereas the hosts of the Heronry, Danielle

  Many thanks for your valuable feedback, we are very disappointed that our booking journey has seemingly let us down and not provided you with the experienced that we had hoped for. I can see we addressed the problem and the complaint has been resolved. Property Owner

  Reviewed by James5.0★Oct 2018

• "The Heronry is extremely spacious and comfortable."

  The modern interior does nothing to diminish the splendour of this hidden gem of a cottage and although out of the way is easily accessible from the M6. I would definitely consider rebooking in the future. Probably the pick of all the cottages/lodges we have stayed in.

  Reviewed by Robert5.0★Sep 2018

• "The hot tub area could of been cleaner and freshened up."

  A couple of floor tiles in the living area were broken bringing down the overall experience down and the mattress on the bed was very soft so found it difficult to sleep.

  Reviewed by B3.4★Aug 2018

• "Good introduction to lakes cottage holidays."

  Friendly owners. Small additional recommendation would be extra towels for hot tub but lovely break in nice luxury place .

  Reviewed by Colin5.0★Jul 2018

• "The Heronry has everything for your holiday, it is well equipped and to a high standard, the rooms are spacious and uncluttered."

  The friendly owners are on hand if needed. A great location in peaceful surroundings, would not hesitate to stay there again.

  Reviewed by John5.0★Jun 2018

• "The Heronry was a very enjoyable place to stay in very peaceful surroundings a ..."

  The Heronry was a very enjoyable place to stay in very peaceful surroundings a nice place to relax and enjoy country walks would recommend staying at this place the owners Trevor &Danielle are extremely nice people and couldn't have been more helpful to us during our stay

  Reviewed by Robert5.0★Feb 2018

• "The cottage was lovely and the owner really nice, helpful and friendly."

  The problem was your (Skyes) advertising is incorrect we booked this cottage as we liked the idea of the double Jacuzzi bath the so called WOW factor as featured and described on your site. This is no longer there in it's place is a bath no Jacuzzi. We paid more than we would normally for this reason. There is a hot-tub outside which the owner kindly offered to us free, however we had not booked this originally we had no suitable swimwear with us. Breakfast bar (car front) not there now, this was not an issue but again false advertising. The owner told us they had informed Skyes of the changes but looks like Skyes has failed to update the site and is wrongly advertising what is not there. When we booked this place and it was the WOW factor bathroom that was the attraction. My suggestion would be to avoid further negative feedback you update to avoid other people being disappointed and loss of business for the Owners. We have found a place we want to book with skyes for September but are uneasy as the property mentions hot-tub and sauna but we are reluctant to book as we maybe disappointed again due to possible inaccurate information on site.

  Reviewed by Julie3.1★Dec 2017

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