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"This was our second stay at Dunster Cottage and it did not disappoint."
Opening the door the warmth welcomed us after a long journey. The property’s position and condition are excellent. The only comment I would make is that a small pool of water developed in the bathroom on our last day we mopped it up but it was there again in the morning in the corner between the wash basin and toilet. Last time we were there there was a book in which we could make comments but could not find one this time. We thoroughly enjoyed our stay and hope to return in the future
Thank you for your kind review. I'm so pleased that you chose to return to Dunster Cottage for your holiday. I hope you enjoyed your week. I apologise for the toilet and thank you for bringing it to my attention, it has now been delt with. Once again thank you and take care.
Property Owner
Reviewed by Frederick4.7★Oct 2024
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"Nice cottage."
Parking very bad as drive is to steep .couch is to low and chair is uncomfortable.Bathroom is to dark.The toilet is to low and small.Access to the cottage is difficult ( Double hair pin bend).
Thank you for your subjective comments. Everything else OK?
Property Owner
Reviewed by Carol2.5★Sep 2024
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"The cottage was gorgeous."
Like something in a magazine. The views were superb and it was very well equipped. We hope to visit again
Thank you for your lovely review. We are so pleased that you enjoyed your stay at the cottage. We hope you can visit again too! Thank you again.
Kind regards
Sharon
Property Owner
Reviewed by Susan5.0★Sep 2024
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"High quality property which has been renovated to a high standard."
Thank you very much for your wonderful review, it is very much appreciated.
Regards
Sharon
Property Owner
Reviewed by Roger5.0★Jul 2024
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"Very happy with this accommodation."
The property was very spacious and furnished and decorated to a stylish, modern standard. Views of the hills are stunning and there are nice indoor and outside places to sit and enjoy the view and watch the sunset and sunrise. Large kitchen was well equipped and bathroom is excellent. Host was helpful when contacted.
My only complaint would be the curtains in the bedrooms which are too thin, which might be OK in the winter but in the summer I would prefer thicker curtains to make the room darker for sleeping, and there are no curtains at all in the living room. TV/radio reception seemed patchy and one night we could not get signal (presumably because of the hilly environment) although the WiFi is good and so you can use the streaming apps on the Smart TV if needed.
Thank you for your review and feedback, your suggestions are very much appreciated.
We are really pleased that you enjoyed you and your family enjoyed your stay.
Regards
Sharon
Property Owner
Reviewed by Paul4.7★Jul 2024
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"Of all the holidays booked through you and other providers, this was the best by a country mile."
Everything we needed was provided and all of it was quality.
The location is excellent, the views are great, a perfect holiday home.
Thank you very much for your wonderful review. We are really please that you enjoyed your stay and would be happy to host you again in the future. Thank you again and take care.
Best wishes Sharon
Property Owner
Reviewed by John5.0★May 2024
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"A delightful property with lovely views."
Very clean and well equipped. I really enjoyed my stay and would definitely consider another visit.
Thank you very much for your wonderful review. We are delighted that you enjoyed your stay at the cottage and you would be more than welcome anytime in the future.
Best wishes Sharon
Property Owner
Reviewed by Nigel5.0★May 2024
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"Dunster is a lovely spacious cottage with exceptional decor , first class amenities with beautiful scenery from all the rooms especially the sun room with floor to ceiling windows
It was a great base from which to explore the Ribble Valley and Forest of Bowland."
This a magnificent part of the country which rivals both the Peak District and the Yorkshire Dales
Its something of a foodies heaven with brilliant country inns in unspoiled villages and magical riverside locations
Given the quality of Dunster Cottage the rental charge is extremely good value
Thank you very much for your kind review, your comments on Dunster Cottage are very much appreciated. I'm also very happy that you enjoyed your stay in the Ribble Valley, it is indeed a beautiful part of the country. Thank you again. Kind regards Sharon
Property Owner
Reviewed by Andrew5.0★Mar 2024
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"First impression - what a lovely place to stay."
Second impression - nothing is complete / work in progress.
If I wanted to stay at a place where a lot of jobs needed completing we could of stayed at home and saved ourselves some money. Such a shame really, and frustrating. It took a lot of the joy and excitement of staying away out of the holiday.
The fire in the lounge got to work the first night, but couldn't get it to work again.
No lock on bathroom door.
No lock on WC door.
Bath had a hole in it.
Latch on door in main bedroom unsecured - never been screwed in.
Painting on skirting boards incomplete.
Hole in kitchen ceiling.
Lock plate on utility door not screwed in.
Trickle vent missing on window in sun room.
Coffee machine missing? instructions for machines are in folder, but no machines.
Light switch in garage not secured.
Cables and junction box protruding from wall - twin socket to be installed?
Lights not recessed into ceiling in garage.
Aerial cable sticking out from wall in lounge to the RHS of sideboard needs outlet plate and cable terminating.
Plaster missing from wall.
Radiator missing in bathroom.
Excess paint on bathroom window in bathroom requires removing.
Light switch in main bedroom requires further investigation, possible loose connection, light flickers if you tap the light switch.
Circular table in lounge needs screws tightening up.
Curtains in bedrooms are so thin you have to change in the cupboard or with the lights off.
Handles on lounge sideboard are not secured.
Drawer not assembled correctly in kitchen diner sideboard.
Cleanliness / hygiene - oh dear.
Cobwebs from walls / ceilings in most rooms (more than a weeks worth).
Bread crumbs left in bread bin.
Crumbs / debris in cutlery drawer.
Sock left in washing machine.
Bar of soap left under bath along with some resin repair.
Cobwebs under sink unit in bathroom.
Carpet not vacuumed behind painting resting against wall.
Cobwebs / dirt under unit in sun-room.
Shelf above cooker dusty.
Floor under cooker dirty.
Skirting boards dusty.
Vacuuming required under sideboard in lounge.
Rust rings on bathroom tiled floor.
Dishwasher requires rinse aid and salt.
And saving the best for last... when we were checking that we had removed all our items found a sanitary towel behind chest of drawers in main bedroom.
The thing is if you took a week out to get all these issues done it would be an amazing place to stay.
Things that I would classify as a must are shaver socket in the bathroom for electric toothbrushes / shaver.
A few USB sockets around the cottage.
Thank you for your review and as you can imagine, we are very disappointed to hear that your stay at Dunster Cottage was not as we would have liked.
The issues you have raised regarding cleanliness were of great concern to us and wish you had of contacted us at the time to give us the opportunity to resolve the issues and make your stay more comfortable.
Moving forward we have now employed a new cleaning company and we hope you can accept our sincere apologises.
Best wishes
Sharon & Peter
Property Owner
Reviewed by Craig2.5★Oct 2023
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"We throughly enjoyed our stay at Dunster Cottage."
Superb accommodation in a wonderful setting. Appreciated the heating being on when arrived late evening after a long journey. Cottage is in first class condition and is very comfortable. Excellent views across the valley. Shops in Whalley very useful . All together a wonderful holiday . Only comment is that the bathroom could do with a heating source. Would certainly return.
Thank you for your lovely review. We are really pleased that you and your family enjoyed your stay at Dunster Cottage. Also, thank you for your comment regarding the bathroom, we have taken this onboard and are having a radiator fitted. Thank you again.
Kind regards
Sharon & Peter
Property Owner
Reviewed by Frederick4.7★Oct 2023
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"Central heating was good."
Needed to be as the gas fire was not working.
View from the glass room was good, however it was open both ways. No curtains or blinds. Radiator was leaking when the heating was on.
Kitchen was VERY well equipped, but we could not get hot water from the hot tap. Again no curtains.
Living room was good, but no curtains either
Bathroom was dark and damp. There wasn't any heating. Piping was there, but no radiator. Shower excellent.
Main bedroom was large. Walk in wardrobe was very good
Lighting was very poor. Both "bedside" lights were controlled by 1 switch. Pendant lights are not practical for bedside lights. The centre light was a bit low for me. I soon learnt that I needed to walk around it.
Outside. We could not use it due to the rain every day.
The "Off road parking " is only good if you have a small car and a very good handbrake. It is very steep.
The cottage is isolated and there is a nasty bend in the road leading to it which takes some navigating and if another car comes up from the main road around the blind bend there is a problem.
Overall the cottage has been modernised to a good standard, however some of the improvements do not work. It looks good at first, but too many little niggles for us.
Reviewed by Kenneth3.1★Sep 2023
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"Superb property, warm and welcoming with comfy bed and a wonderful outlook from the sun room of sheep peacefully grazing !"
, what's not to love, we will definitely return
Dear Sallie, thank you very much for your lovely review. We are really pleased that you enjoyed your stay and yes there is something rather calming about watching sheep grazing in the field! Thank you again
Regards Peter and Sharon
Property Owner
Reviewed by Sallie5.0★Sep 2023
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"Had a Wonderful Break at this beautiful Cottage, modern but still kept it in a cottage style, beautifully decorated and surrounded with lovely views, spotlessly clean, everything you need for a self catering holiday is accommodated for, down to instructions how to use appliances, great base to stay and visit surrounding areas."
We arrived late at night and was touched to see milk in the fridge for us along with tea, coffee and sugar, along with biscuits and a bottle of wine, after a long drive it was lovely to relax with the goodies till we bought goods in the next day, was also surprised to see toilet roll, hand wash, washing up liquid and tablets, detergent and softener provided, absolutely brilliant host who thought of everything, will definitely stay here again.
Hello Sharon, thank you so much for taking the time to write this lovely review. We are so pleased to hear that you had a lovely holiday and enjoyed your stay at the house and also enjoyed the Welcome pack! You really looked after Dunster Cottage during your stay and would welcome you back anytime. Kind regards Sharon
Property Owner
Reviewed by Sharon5.0★Sep 2023
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"Wow.. what can I say"
?! From the moment we first opened the door to Dunster Cottage, we were blown away. The photos are both an accurate representation of this lovely cottage, whilst also not doing it justice! We absolutely loved our stay and wish it could have been for longer - warning though… it has actually made me quite depressed coming back home! I want my home to be styled in this same exact way! The owner left a really thoughtful welcome pack which put a smile on our faces, and her communication was really friendly, personable and helpful. Maybe the only thing I might suggest is a second bedside table in the master bedroom? I cannot say one bad thing about this property though and have already recommended it to lots of family and friends.
We walked to the lovely, little town every day and were lucky enough to be there when the artisan market was running. The town had everything we needed for our trip. The view from Dunster Cottage is beautiful and peaceful… it was truly delightful to just sit and look out at it.
We travelled to Scafell Pike during our stay - the trip took us almost 3 hours. We also travelled to Blackpool and Preston which were a lot easier journeys - we visited Boulderuk, Level, Blackpool pre-illuminations and Sandcastle Waterpark during our stay - I would recommend them all. We have a 12 and a 14 year old and they were kept entertained and happy!
I have given Skye Cottage a lower score because despite Saturday being circled on the calendar on the app showing as the ‘check-in’ date, we were booked in from the Sunday - I messaged to see if we could just move our trip forward by one day which would have meant that the property would have been available for someone else to book for three days between us and the next visitors, but Skye Cottage said they would charge us an additional £128 just for the change of date. We stuck with our original date - Sunday to Thursday and had the best time. I just thought it was important to raise this as an issue about Skye Cottage - this has no reflection of Dunster Cottage, its owner and did not negatively impact our stay there in any way.
Thanks Dunster cottage.. we hope to be back soon!!!
Dear Suze,
Thank you so much for your wonderful review. We are so pleased that you and your family enjoyed your stay in the Ribble Valley, you certainly packed a lot in!! You left the house lovely and clean, Dunster Cottage would be more than happy to host you again!!!! It also means a lot that you would highly recommend it. Thank you again.
Property Owner
Reviewed by Suzanne5.0★Aug 2023
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