Brackenber Lodge

54 Customer Reviews

• "Hopefully Landlady owner of property is aware of all the point of views reported over the course of the week ."

  Mouse problem , Faulty Bathroom Door causing lady to get locked in during early hours ,Back door could not be opened due to faulty Broken door Handle , Dirty uncleaned area under kitchen sink . Fault with broadband Plusnet keep loosing Signal. On arrival Boiler or Heating not switched on chilled through out House took a day to Heat up .Top WC pan in Bathroom blocked due to poor supply of water in cistern .faulty Grill in Oven only came on at times . Overhaul land Lady was very pleasant about it all beyond her capability to be honest and explained she will be retiring after our visit and handing over to son to live in . I’m sure it’s been a pleasant stay in past for Travellers but think we had the end of line presentation . Wish her luck for the future but not what we expected after many bookings with Sykes . Money wasn’t well spent this time on accommodation .

  Reviewed by Allan2.2★Nov 2024

• "The cottage its self was well equipped, however it was listed as dog friendly!"

  , there were so many don’ts listed on a sheet on the table it did not feel friendly at all. The garden/ patio was not suitable for dogs unless on a lead so no where for them to de-stress. The upstairs toilet door was broken when we arrived and the toilet didn’t flush properly making the room unusable and despite advising the owner and her promising to have it repaired we were still awaiting for this to be done the day we left a week later. The downstairs shower was tired and not fit for purpose.

  Reviewed by Gillian2.5★Sep 2024

• "We were looking for somewere with flexable sleeping arrangements for thee generations of us."

  Brackenber Lodge suited us down to the ground. If you are looking for exiting night life forget it. For a nice relaxing break, great.

  Reviewed by David Gordon5.0★Aug 2024

• "We had a loverly stay."

  My son, my Mother, Myself, my Sister and her dog stayed. The owner was very welcoming and friendly. She showed us all the features. The cottage was spacious and clean. The patio had a loverly peaceful view and we spent quite some time out there. It was an easy drive to Appleby and a short drive to the Lakes a good location.

  Reviewed by Mark5.0★Jul 2024

• "Very nice cottage!"

  We had a lovely time in an excellent surrounding area and nature. The landlord was also very nice and came the day on our arrival to make sure everything is fine. She was very helpful. We would love to come back!

  Reviewed by Sandy3.8★Jul 2024

• "We had a lovely stay here, we really enjoyed it and would recommend it to others!"

  The owner was very kind. Lots of information with things to do etc. The accommodation was comfortable, but could do with a few updates, for example the shower, and maybe some hand soap on arrival. Would stay here again. The location was lovely and scenic, need to plan your trips out and know that it’s a remote area, so can be tricky using sat nav/Google maps as the reception dips in and out. But we thoroughly enjoyed ourselves!!! Thank you! ☺️

  Reviewed by Caroline4.1★Apr 2024

• "Wszystko super cisza spokoj"

  Reviewed by Monika3.8★Mar 2024

• "Beautiful cottage set in some stunning scenery."

  The cottage was well equipped and met our needs well.

  Reviewed by Ellen4.7★Feb 2024

• "We love this place, it's our second visit."

  It feels very homely and has everything you need in a holiday rental. The only drawback is the shower, it really could use updating, the water trickles out of the tiny shower head which doesn't point in any useful direction!

  Reviewed by Christina4.7★Oct 2023

• "Thank you, a very comfortable stay."

  I believe two blouses were left in an upstairs bedroom. If you have them I could collect at a convenient day/time for you . My number 07788656292 (Jenny Ferrier)

  Reviewed by Jennifer4.7★Sep 2023

• "Lovely cottage for a visit with family."

  Plenty of space in living room and bedrooms. Kitchen is small but was only for a few days so we coped. I would say it could benefit from an upgrade especially downstairs area and outside looks quite shabby. Listing was correct except for ref to an enclosed garden, it is a patio area and was not secure enough for our dogs especially with ducks walking past.

  Reviewed by Catherine4.1★Aug 2023

• "My self and children enjoy are stay in the cottage in and round appleby was very ..."

  My self and children enjoy are stay in the cottage in and round appleby was very friendly and with in 1 hour you had lakes and Blackpool on your doorstep and if you wanted to go walking the area a round the cottage was good for it

  Reviewed by Norman5.0★Jul 2023

• "We loved our stay at Brackenber Lodge."

  Great place for chilling with friends and family and ideally located for visiting Appleby and hiking routes.

  Reviewed by Nigel5.0★Jun 2023

• "Directions to property to be highlighted in the brochure."

  Plug points in the twin bed room and single bedrooms to be provided. Instructions and notes from the owners at the entrance. Thanks!

  Reviewed by Manoj3.4★Jun 2023

• "Lovely lodge , it is exactly as advertised and very clean."

  Ros welcomed us when we arrived and shared her knowledge of the area. We had wonderful weather when we stayed and Ros kindly let us use her washing line as we didn’t want to waste electric with the tumble dryer. The garden court yard is secure and a heat trap with lovely views to enjoy whilst eating breakfast. We were a party of 8 with 2 dogs and the only time we felt on top of each other was in the kitchen but we resolved that by making the men cook whilst the ladies relaxed in the garden or had takeaways from the nearest village Appleby which had Chinese, fish and chips, pizza and and Indian. We would highly recommend this cottage and would definitely rent it again in future.

  Reviewed by Lorraine5.0★May 2023

• "Thank you for letting us stay in your wonderful cottage."

  We had a fantastic time / holiday. Thank you for being so hospitable, and it was lovely to meet you. All the best, Khan.

  Reviewed by Khan3.8★Apr 2023

• "Had a good stay."

  Bed and sofas were comfortable. Great for cycling and walking.

  Reviewed by Mary5.0★Apr 2023

• "We’ve just enjoyed a fabulous 3 night stay."

  Cottage was clean and comfy and had everything you need. Would definitely go back

  Reviewed by Claire4.7★Feb 2023

• "Family of 8 stayed for three nights over the new year."

  The house is a great size it has three sofas and a big dining table in sitting room and also a table and chairs in kitchen so there was plenty of seating for us. There is a utility room with washer and dryer , ironing board , high chair ,mop and brushes also the recycling. There is a shower room on ground floor and a bath on upper floor.We were greeted by the ducks at the back when we arrived which was really cute.We had a lovely peaceful stay and would definatley go back . The only thing I would say is it needs a bigger tv not a big deal as you probably won’t watch it much . I would not hesitate to recommend this property .

  Reviewed by Rosemary5.0★Dec 2022

• "Lovely cottage in stunningly beautiful surroundings."

  Kitchen fully equipped for self-catering (we did not eat out at all). The directions to get there were clear and easy to follow. Plenty of table space (coffee table was big enough for puzzles and games) Host was helpful, welcoming and available. And when it snowed, she lent us a sledge for the little ones! Would definitely go back.

  Reviewed by Jo5.0★Dec 2022

• "We have just returned from a lovely week at Brackenber Lodge."

  The house is a great base for exploring Appleby and there are some great walks on your doorstep. There was no guide within the property giving information about the property and what is expected for example the recycling, outdoor gates to be kept closed, rules around the outdoor area and where you can and can not go and this would be helpful.

  Reviewed by Sarah3.8★May 2022

• "Lovely cottage, great bedroom layout for us, the directions could do with updating as we struggled to find it, sat nav took us all over the place!"

  The shower could do with updating but on the whole a fab place to stay, kitchen was great and loved the breakfast nook and large dining table for dinner. The sitting room was well laid out for family evenings too. We were out and about a lot during the day and it was great to come back to a lovely, comfy home.

  Reviewed by Christina4.7★Apr 2022

• "Great location, views and visiting wildlife absolutely wonderful, perfect suntrap on the patio."

  Directions to the property are incorrect and take you to the wrong place, this needs amending to save complications. Hot water and heating system needs instructions on how to use them, ended up with no heating or hot water , rather inconvenient. Spotlessly clean though and fairly comfortable beds. Would stay again once clarified the boiler issues.

  Reviewed by Tracey3.4★Mar 2022

• "Such a lovely spacious cottage, with beautiful back drops of the hills and valley behind."

  Ros was very friendly and helpful explaining how things worked. I can only give it 5 stars as this is the limit but it's deserving of so much more.

  Reviewed by Martin5.0★Feb 2022

• "Lovely place to stay, well-situated, great living/dining space."

  Reviewed by Heidi5.0★Dec 2021

• "Lovely property in beautiful, quiet location."

  Owner Ros introduced herself and to see if everything was okay for us, which was lovely. Have already recommended to family.

  Reviewed by Kane5.0★Nov 2021

• "Lovely house in a beautiful location, my friends and I had a fantastic weekend."

  Only issue was finding it, we had to ask for directions as the address given takes you to the wrong house.

  Reviewed by Nicole5.0★Nov 2021

• "The cottage itself is quite nice, though there were bits of mould in the bathroom and many of the dishes provided had not been properly cleaned."

  However we had quite an unpleasant experience with the owner from the start. She was very rude and judgemental of us, we got the impression that because we were a group of people in their mid-twenties, she assumed we had come to party (which we had not) and therefore were not to be trusted. As a result we felt incredibly unwelcome. The owner had not provided a handbook for the cottage so many things within we had to find on our own, and it also meant we had no knowledge of where was good to walk nearby, especially with the dog we had brought along. However the owner then complained that we had taken the dog somewhere we shouldn't have, in spite of no previous information and no sign on the one field we took the dog into. We generally had the feeling of her being overbearing and controlling and it turned what otherwise would have been a nice weekend into a rather stressful one. Additionally, the instructions to get to the cottage were wrong (if you do visit, it's the second right after the golf course, not the first. Down a private road, round the corner and it's the last house on your right), which meant we all arrived quite stressed. There were only 2 rolls of toilet paper provided for 6 people over 2 days and no spares on the property. The beds were uncomfortable, leaving several of us with back pain afterwards. The area around the cottage was nice, and there are some good walks nearby. We would recommend the cottage if it weren't for the fact that we felt like an inconvenience to the owner.

  Reviewed by Freya3.1★Oct 2021

• "No heating on when we arrived and heating button needed pushing every hour ."

  No vegetable peeler. The internet very poor.

  Reviewed by Patricia3.8★Oct 2021

• "Think 'good youth hostel' and you won't be far off."

  .. Lack of a welcome folder to explain heating, suggest walks etc. was a shame. Property is clean enough, comfortable enough, (one double mattress is extremely firm) and warm enough, just punch the 'one more hour' on the heating controls!... Shades of the late 70s is the general feel, shower room had a mouldy ceiling but plenty of hot water( once again use the extra hour button) and huge rad... Kitchen lacked a peeler, (tiny problem) Only real gripe is that the 'enclosed garden' was in fact just a patio with a tiny fence that any dog could have jumped over or wriggled through and had a lovely time chasing the neighbouring chickens, ducks and horses !!! ... So no letting Fido out for a quick wee while you made the morning tea in your PJ's... ... A few good quiet walks, traffic was rare and only a few minutes short drive into town... Take some plug in night lights, one bedroom is on a half landing so night time trips to the loo could be dodgy!

  Reviewed by Michael3.8★Oct 2021

• "As others have stated the directions past the golf club are inaccurate."

  Arrived in torrential rain lost for 20 minutes with no phone contact provided. The accommodation was ideal for a dog friendly cycling holiday. Bikes stored under cover at the back and the practical furniture made it easy to relax. The cobwebs added character to the well stocked lodge. Absent of cleaning products and a working vacuum was probably COVID related. Lots of walks and cycling direct from lodge . Stunning location stunning views in a beautiful quiet location. Will definitely return.

  Reviewed by Cheryl & David3.8★Oct 2021

• "The welcome we received was warm and friendly, and first impressions of the accommodation were excellent."

  The accommodation was ideal for a family gathering of 6 adults and 2 children. The location was in a very quite and peaceful area, and it was easy to get out to other areas. All in all, we had a fantastic family holiday.

  Reviewed by Paul4.7★Sep 2021

• "Delightful character cottage set in a tranquil picturesque location surrounded by open countryside."

  Sitting outside at the rear of the property we were surrounded by bird song, enjoyed looking over the fields and watching wildlife such as Buzzards , pheasants and rabbits. The owner was very welcoming and informative. Clean and well equipped we would certainly recommend this property and plan to return in the future !

  Reviewed by Ann5.0★Jun 2021

• "A perfect place to stay for a relaxing break."

  We enjoyed it very much. Lots of wildlife in the area. The cottage is very spacious and had everything we needed. It was very peaceful, no traffic and very dog friendly. The owner was also very friendly and chatty and helpful. We had no complaints and would stay again.

  Reviewed by Alison5.0★May 2021

• "Great remote location, the cottage was modern and spacious."

  Unfortunately the heating went off just after we arrived and was not fixed for the duration of our stay. The power went off at 9.30pm on our second night which meant the one fan heater the owner supplied us to heat a 4 bedroom house was also no use. We got the distinct impression that were were an annoyance because we complained about the heating going off, the owner didn’t bother to check on us when the electric went off despite living next door. We spent Saturday night shivering under quilts in the dark praying for Sunday morning and home time to arrive. In hindsight we should have packed up and left. I called Sykes on Sunday morning to complain and the girl on the phone didn’t want to know, quoting “it’s nothing to do with us” well it does, your site recommended the place and you took my £337 for 2 nights. So far no response from anyone, will never book through Sykes again, terrible customer service.

  Reviewed by Patrick2.8★May 2021

• "Fantastic location along with all the great levels of cleanliness and facilities."

  We will definitely return. Great place.

  Reviewed by Helen5.0★May 2021

• "This holiday lodge was beautiful and in a beautiful location."

  The owner and her daughter are friendly, tactful and helpful. There is no need to drive anywhere. You can walk for miles in all directions in this 'hidden gem' part of the country. Stunning mountains surround you. The roads are extremely quiet which makes them beautiful to walk on as you look around at the impressive hills. The neighbourhood's so friendly. We went in the snow and the views with the majestic mountains in the snow were irresistible. Everyone who saw our pictures said they thought it was the Alps. Thank you for a wonderful holiday.

  Reviewed by Abraham5.0★Dec 2020

• "Lovely spacious cottage."

  Comfy beds. Dog friendly. Lovely area. Only disappointment was the tiny courtyard.

  Reviewed by Rita4.7★Oct 2020

• "The emails we've received only stated the check in time as 15:00 and the check out time as 10:00."

  However on the day of departure we were told that this should actually be 17:00 and 09:00 respectively. We were already packed so it wasn't an issue - we're not happy that weren't informed of this in any of the confirmation emails we've received though.

  Reviewed by Hannah4.7★Oct 2020

• "Had a great relaxing chillout and the cottage is so peaceful and in beautiful surroundings, will definatley pay a second visit."

  Reviewed by Karen4.4★Sep 2020

• "Lovely cottage but difficult to find"

  Reviewed by Claire3.8★Sep 2020

• "We loved the cottage and location."

  Clean and comfortable, it was a really enjoyable holiday. We had a little trouble pinning down the location upon arrival, but once we found it (with some help of friendly locals) we were well away. We had a shopping delivery setup prior to arriving, which made life easy and the seating and table outside was a picturesque location for breakfasts.

  Reviewed by Jonathan5.0★Aug 2020

• "As per our complaint unique ref COR-179890-CF."

  This cottage is not suitable as a holiday let in the current pandemic we are living in. Its unclean and very basic considering it costs's over £800 per week to stay there.

  Many thanks for your feedback, we are currently investigating with the owner and the cleaning company and then will respond further to you. Property Owner

  Reviewed by Ivana1.6★Aug 2020

• "It is fairly difficult to find, Anyone going/planning on going you need to go past the gold Club, Follow it over the next Cattle Grid and it is the Next Right and follow it all the way around."

  Other than that the Lodge is lovely, Quiet and out of the way, The owner lives close by and will come to Greet you which I thought was a great Gesture, Very Friendly! Though it isn't too friendly to taller people due to the sloping roof on the top floor and small doors throughout, but it's normal to be ducking under things When you are Tall so it wasn't an issue! We forgot to write in the Guest book so we apologize for that.

  Reviewed by Aaron4.4★Aug 2020

• "Property listed as 2 bathrooms but one of them is too small for adults, there were no locks for bathrooms doors, caretaker promised to fix the lock but it was not fixed during 7 days stay."

  Downstairs bedroom has damp and one of the upstairs bathroom has water motor in the room. on arrival beddings was not clean hairs could be seen on white sheets. Dishwasher was not functional. On the last day of our stay caretaker informed us about presence of bats in the adjoining building.

  Reviewed by Razi1.9★Aug 2020

• "We were generally happy with our stay,enjoying beautiful views, quiet area, large sitting room and spacious table that could comfortably sit 8 people."

  However, we thought that the attention to detail in the cottage decor and equipment wasn't great. Tha cottage is advertised to sleep 8 people, yet, we could only find 1 large drink glass and had to use our own plastic cups which we luckily brought with us. As the cottage welcomes children, it would be great to see some space in the garden with child friendly toys/equipment so they can also enjoy their time there. The decor, especially in the bathrooms and downstairs bedroom, is quite outdated and would benefit with a slightly more modern touch, which would also bring more comfort, as the shower downstairs is very dark, has extremely low pressure and although seems clean, is not very appealing. The house seems well mainted at first, but after closer inspection some dirty spots like cobwebs under the ceilings or under the stairs ( directly above the dinner table) are visible. As mentioned above, our experience was positive in general, as we are not overly fussy, but more demanding guest would easily find a ground for complaints, especially that the price fir a week stay isn't very low.

  Reviewed by Tomasz2.5★Jul 2020

• "Fantastic cottage but rather annoying that they were unaware we had booked so ..."

  Fantastic cottage but rather annoying that they were unaware we had booked so cottage was freezing when we arrived and took ages to warm up which meant the whole first evening was pretty bad , cottage and area were fantastic though, exceptionally well equipped kitchen which made it so easy for our family get together

  Reviewed by Lynora5.0★Nov 2019

• "The place was nice, has pretty much all kitchen amenities, enough towels (even some extra towels)."

  It is a bit hard to find but that is part of its charm. Ros, who manages the place and lives two doors down, was very nice and brought us a bbq when we asked to borrow one. Only thing was that it could use with a few extra toilet supplies - some extra toilet paper and soap at least.

  Reviewed by Georgi4.4★May 2019

• "Very nice, lovely spot, great location to get away from it all."

  Host very welcoming and helpful.

  Reviewed by Sheila5.0★May 2019

• "A lovely cottage in a great location to explore the north Lake District."

  Lovely location in the very heart of countryside but very close to the motorway. Not really suitable for small children due to the steps and our dog struggled with the wooden flooring. But overall a lovely place for a family or friends break. There are no shops within walking distance so a car is essential to get anywhere.

  Reviewed by Hayley4.7★Apr 2019

• "Ran out of toilet rolls and couldn't find any spare ones ( each bathroom had only one part used roll and there were 7 people)."

  Also couldn't find any matches to light our disposable BBQ.

  Reviewed by Mervyn4.4★Apr 2019

• "Lovely place, excellent facilities and the host very welcoming."

  After being there I would be more then willing to pay at least £200 more than what I actually paid. Everyone one, particularly kids, loved it. We enjoyed every moment of our stay there.

  Reviewed by Hamid5.0★Apr 2019

• "We had a lovely relaxing holiday in Brackenber."

  Nothing was too much trouble. It snowed and we were offered sledges for the kids to sledge down the hills. Kids loved it.

  Reviewed by Julie5.0★Mar 2019

• "Tucked away in a very rural setting a nice clean and spacious cottage to get away from it all."

  Reviewed by Joanna3.8★Oct 2018

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