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"The cottage was functional but neglected."
It was clean and tidy inside and had most things needed. However it just lacked the finishing touches that would have made it worth the money. The furniture was an assortment and simply didn’t match. There were no rugs. The pictures on the wall were bizarre. The towels are old and worn and need replacing with proper bath towels. A clothes stand for drying clothes inside would be useful. The garden needs a good tidying up as it is overgrown and the washing line needs replacing. The cupboards all need tidying up and cleaning out. It would have been nice to have some coffee and tea and other items as a welcome. I chose this cottage because family live in Milnthorpe and it was close to their house but it was very over priced compared to other cottages I have stayed in with other companies. It was disappointing having to pay the housekeeping deposit for this property and not worth it. The cottage we are in now in North Yorkshire is fantastic and cost less. Overall, poor and I recommend the owner overhauls this property for future guests.
Thank you for your feedback I’d just like to point out the property was recently renovated throughout, new kitchen, new bathroom, new carpets throughout, new beds, all rooms decorated and furnished. The sofa is new, less than a year old. I guess personal tastes are always difficult to fulfil. The bed linen and towels are provided by the cleaning company who always get fantastic feedback on cleanliness. The garden has been tidied by the gardener as it had got a little overgrown. Meanwhile, I hope you slept well and enjoyed the local area?
Property Owner
Reviewed by Vanessa2.5★Jun 2024
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"We thoroughly enjoyed our stay in this lovely cottage."
It was scrupulously clean, had everything we needed, the beds were extremely comfortable, it had a dedicated parking space and was in a great location for the places we wanted to visit.
Thank your for your lovely feedback I’m glad you enjoyed your stay, I will feed this back to the cleaners.
Property Owner
Reviewed by Julie5.0★Mar 2024
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"The property was spotlessly clean and well equipped."
Beds and lounge furniture were very comfortable, and the house was lovely and warm - very important for a winter break!
Location was perfect for us.
Reviewed by David5.0★Feb 2024
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"Very basic accommodation."
No cleaning materials, one smelly tea towel for the week, no welcome tray, not provided even the first fuel to light a fire, stuff in the cupboards not likely to be used by holiday makers whilst only one frying pan provided, for a family of 4 cooking a full breakfast would be difficult, toaster only toasting 2 slices at a time too. No shower mat provided or toilet roll holder, just short of some little touches that would make a big difference in my opinion
Reviewed by Patricia2.8★Oct 2023
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"We loved our week staying in Bela Cottage."
The cottage was clean and homely. Good location for visiting various places. We travelled across the Yorkshire dales to Hawes and the Wensleydale cheese centre (1 hour). Arnside is only a couple of miles away. About a minute's walk from the cottage is Dallam Tower Park estate. It is a deer park with the River Bela running through.
Reviewed by Sue5.0★Aug 2023
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"Lovely clean cottage in a great location minutes from walks, bus routes and Booths."
Some road noise. Minor improvements could be a mirror on the main bedroom wall to use when drying hair (near a socket) and provision of washing up brush in the kitchen. Garden needs a bit of a tidy up. Would stay again.
Reviewed by Hazel4.7★Aug 2023
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"We had a lovely holiday staying in the cottage."
Easy to find & with a Booths shop 5 min walk away. The neighbours were very friendly too. Close to a dog free playground & with take aways near by if you don't want to cook. Central location for exploring the Lake District with Sizergh castle ( National trust)a 10 min drive away. The cottage was clean & comfortable & had everything you could need except a non slip shower mat.
( separate email sent to explain why). Having said that we would stay again.
Reviewed by Julie5.0★Jul 2023
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"Lovely and clean cottage."
All you need to self cater. Really comfy bed, linen and pillows.
Not much going on in the village but has supermarket (expensive) and lovely pub & curry house.
Only 3 negatives. Really noisy water pressure on loo and taps, disturbing nights sleep. Bath sheets needed, the ones provided are pretty useless. Garden needs a little tlc.Great location to visit other places.
Reviewed by Louise4.4★Jul 2023
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"Just what was required very handed for what we required."
Property was top notch
Reviewed by George5.0★Jul 2023
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"We really felt at home here."
Lovely
Reviewed by David5.0★May 2023
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"Beautiful little cottage, very close to some fabulous walks and scenery."
Short drive to Windermere, Kendal, Morecambe etc if you want to further afield.
Will definitely return
One tiny niggle, maybe a couple of black sacks could be left for the bin in the kitchen?
Reviewed by Rachael5.0★May 2023
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"I loved the cottage, and will definitely come back."
Couple of things would have been nice: paper towels, measuring cups/spoons, toilet paper. I had to go and buy paper towels and toilet paper which I think should have been provided. But other than those things, I loved the place. Great location for my needs, good parking, quiet. Shower is AWESOME. Bed is comfortable and it was very clean. Also love the pretty garden at the front. Will definitely come back!
Reviewed by Heather4.7★May 2023
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"Second visit to Bela Cottage - love everything about it very comfortable and ..."
Second visit to Bela Cottage - love everything about it very comfortable and clan- access to good walk Booths supermarket and great local pubs/restaraunts
Excellent
Reviewed by Joseph5.0★Dec 2022
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"It needs a few more touches like more kitchen cooking trays bowls and utensils ..."
It needs a few more touches like more kitchen cooking trays bowls and utensils
The overall cleanliness was ok just the various cob webs which may been due to lack of recent use
The manual for the Cottage was informative but needs updating and we couldn't get into the external shed which we assume is where the bins were
Reviewed by Marcus3.4★Oct 2022
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"Immaculately clean cottage, very convenient location, 5 minutes from grocery store, very quiet for sleeping and comfy beds."
Enjoyed lots of walks in Lake District. Only criticism would be lack general supplies - all soap bottles were almost empty, no laundry detergent, no welcome package.
Reviewed by Melanie4.7★Oct 2022
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"The cottage was well located with lovely local walks."
Very cosy and comfortable but little in the way of extras, no washing up liquid or shower gel. We had a great stay and would return.
Reviewed by Claire4.4★Sep 2022
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"Lovely place great location spotless three pubs takeaways not rammed with people like most of the Lake towns."
Reviewed by Alan5.0★Aug 2022
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"This was a great holiday cottage and spotlessly clean."
It was much more spacious than we thought it would be. The kitchen was fab, with every you could need; even the knives were sharp, which is unusual in a holiday home! The master bedroom (with the super king) was a really big room and the bed was very comfortable. The bathroom has been beautifully done and has a great shower. The stairs are a little steep, which could be tricky for anyone with mobility issues.
The house is on a main road, but the double glazing is effective. The road has very little traffic at night, so your sleep isn’t disturbed at all.
Milnthorpe doesn’t have many facilities but it does have a supermarket, a Spar, a few take aways and a couple of good pubs. The Wheatsheaf Inn at Beetham, a 25 minute walk down the road, is lovely for a meal/drink. Everywhere is dog friendly. It’s a very central location to explore the area, with easy access to lots of places.
The enclosed garden at the cottage was great for our wee dog as he was safe, however it’s very overgrown. My only criticism of our stay would be of the garden, as you don’t really have anywhere to sit out in the sun. If one side of the garden was lawn or paved, you could move seats to follow the sun. As it is, there’s one (very uncomfortable) metal beach in one small paved area. It was a pity, as we did have a couple of very sunny late afternoons, but had nowhere to sit and enjoy them.
We had a very enjoyable stay and would definitely return.
Reviewed by Alison4.7★Jul 2022
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"Very nice, clean cottage."
Could have done with an additional tea towel and larger bath towels. Also a floor mop for the kitchen floor would have been handy.
Reviewed by Francis4.7★Jun 2022
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"Had a lovely break in Bella cottage , ideal location with shops in walking distance and a deer park on the doorstep !"
Beautifully done cottage with every thing you need for a homely comfortable stay will definitely book again .
Julie, thank you for your lovely feedback, i'm glad you had a good time. I like to keep the property well maintained and the cleaners will be pleased to hear you had a comfortable stay. Just to let you know, the TV has been replaced with a larger one (50 inch and wifi enabled) as I understand there have been comments about the size of the previous TV.
I look forward to you visiting again.
Regards,
Joel
Property Owner
Reviewed by Julie5.0★Apr 2022
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"Bela Cottage is a lovely property and I would recommend it…."
Very clean and the bottle of Prosecco was a lovely welcome gift….It would have been nicer if there had been some fizz glasses to drink it from.
A few things that could be improved on are a bigger TV and instructions for working electrical items. I know the info said due to Covid they couldn’t leave instruction but there was a folder with cottage info in where they could have been placed.
The tap in the kitchen is still very wobbly and needs fixing.
Overall it’s a lovely cottage.
Thank you for your feedback. In response to your comments I have replaced the TV with a 50 inch wifi enable TV and I have fixed the freesat signal that people have mentioned.
Regards, Joel
Property Owner
Reviewed by Janet4.1★Mar 2022
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"Boiler was noisy and woke us up each morning."
Kitchen tap is loose. TV a bit small. But otherwise the place was good and comfortable and well equipped. No real complaints tbh.
Good location for visiting the Lakes and Dales.
Reviewed by David4.7★Mar 2022
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"Bela Cottage is great - good dog walk practically on the doorstep with the deer ..."
Bela Cottage is great - good dog walk practically on the doorstep with the deer park and pubs and food also minutes away -but the area was still nice and peaceful
Only blip is that in stormy conditions the free sat TV signal cuts out regularly but I think that is the area
Definitely would go again
Joseph, thank you for your feedback. Regarding the Freesat signal, this has now been fixed and the TV has also been replaced with a new 50 inch wifi enabled one.
Regards,
Joel
Property Owner
Reviewed by Joseph4.7★Feb 2022
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"A lovely place to stay, ticks all the boxes of what anyone could wish for in a holiday cottage, the only thing that I would improve is the size of the T."
V.
Colin, thank you for your feedback. In response to your comment and a few others about the size of the TV I have replaced it with a new 50 inch wifi enabled one.
Regards,
Joel
Property Owner
Reviewed by Colin4.7★Jan 2022
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"Had a great stay it was very clean and the beds were comfy kitchen had everything you would need."
Our only criticism would be the seating in th living room wasn’t vey comfy and a bit of a squash for 4 adults but we really enjoyed our stay
Reviewed by Judith4.4★Dec 2021
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"Really lovely cottage with plenty of space for our family of four and the dog."
The beds were really comfy, although the thick duvets were too much in the summer heat. The complimentary bottle of prosecco was a nice touch. The garden is a little over grown and an indoor clothes airer would be handy but overall a lovely place.
Reviewed by Lynne5.0★Jul 2021
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"This end of terrace is in a rectangle of 22 properties."
Clean and tidy with an excellent bathroom with walk in shower with a Booths , pubs and takeaways in easy walking distance. Good wifi and spacious for a couple with 2 children.
Its inaccurate to describe as 2 parking spots as only one is reserved with a shared visitor spot generally used.
TV is too small for the room with no instructions as there are 2 remotes to be used - microwave is old and v. noisy and the wobbly kitchen tap is disconcerting.
Reviewed by Chris4.1★Jun 2021
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"Location was better than expected - shop very close"
Reviewed by Nicky5.0★May 2021
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"Absolutely perfect cottage, secure parking, enchanting little garden, comfortable beds, great shower."
Reviewed by Claire4.7★May 2021
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"Bela Cottage was a lovely place to stay, perfectly located for adventures around the Lake District."
Reviewed by Meg4.7★Apr 2021
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"The cottage was everything we expected - very comfortable, well furnished etc."
Reviewed by Colin3.8★Oct 2020
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"Bela cottage was lovely in most respects - it is within a small housing development and fronts onto the road, conveniently located close to the centre of Milnthorpe with lots of beautiful countryside and things to do on your doorstep."
The interior is nicely presented and very comfortable. Unfortunately, our stay got off to a poor start as we arrived to find a poo in the toilet which was not the nicest welcome and this significantly undermined our confidence in the thoroughness of the cleaning. Some of the kitchen cupboards and some kitchen items could in fact have been cleaner, e.g. there was a hair on one of the tea towels and a few crumbs on some of the cupboard shelves, some of the kitchen equipment didn’t seem to have been through a dishwasher for some time. We were really surprised and disappointed by the response from Sykes and the owner of the cottage when we raised these issues, they were unwilling to offer any sort of apology and focused instead on disputing that the photos we had taken showed what we said they did. This was infuriating, and left us feeling neither valued nor respected as customers. So disappointing as in all other respects we really enjoyed our stay. We won’t be booking with Sykes again.
Thank you for your feedback. I sincerely apologise for any miscommunication. My aim is to ensure my guests have the best possible experience. As a result of this review, I have now changed my cleaning supplier. I am confident that, going forward, my guests will receive a level of service of the highest standards during their stay.
Property Owner
Reviewed by Linda3.1★Oct 2020
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"Bela Cottage was the perfect home from home for us for our 10 day holiday with our dog."
The cottage was exceptionally well equipped with comfortable furniture/beds and all the home comforts we needed for our stay. The wood burning stove was particularly welcome on some of the cooler nights we were there.
The location is great for exploring the Lakes and Dales and the village of Milnthorpe itself had all the facilities we needed for self catering plus a selection of great pubs and restaurants close by for eating out.
Highly recommended.
Reviewed by Neil5.0★Sep 2020
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