Hollie Cottage

38 Customer Reviews

• "A thoroughly enjoyable week in Hollie Cottage which is lovely warm & spacious house which met our needs."

  The kitchen had ample crockery, cutlery & utensils. The garden was enclosed enough to keep our dogs in & it was good to be able to park within the property rather than on the road. The location is perfect for Haltwhistle Burn which is a delightful walk from the property & the town centre is about 10mins (mostly uphill) walk which had supermarkets & take-aways (try Oceans for the biggest fish & chips ever!). You are also only a short drive to good walking sections of Hadrian's Wall or the old railway line which is now The South Tyne Trail. After booking we realised that WiFi wasn't listed for the property. We found out there was WiFi but it is shared with 2 other properties which was fine when we were the only ones using it, but not good when our neighbours were in. Our only issue all week was the oven, it has previously been noted that the front has been scrubbed so you can't read the settings but the bigger problem was that it doesn't heat above 150c so this really does need replacing. Overall a great week in a very comfortable cottage.

  Reviewed by Karen4.4★Nov 2024

• "Repairs and replacements are needed."

  Upstairs is not as bad as downstairs. The bathroom has mold on the walls and taps need replacing. Not sure how old the interior pictures are but some furniture needs replacing. The dining room chairs are wobbly. One in particular has the front legs bent back. Bathroom door sticks. The cupboard in the front bedroom is hard to open. Kitchen tap is broken. We didn't appreciate that in the hallway when we entered there was a dirty mop and bucket and a dirty dustpan and brush hanging on the coat rack. With some paint and new fixtures/furniture this would be a nice little cottage!

  Thank you so much for your feedback, Wendy, as soon as we had note of this Alan our hands on magician at Haltwhistle re-screwed the dining chairs - there had been young children in the cottage prior to your visit & I'm guessing they must have been swinging on them. Hopefully the bathroom door is now fixed, the kitchen tap isnt broken, it pulls out on a stainless steel piece of bendy piping - similar to a haidressers tap, but to make life easier to clean. so sorry about the dirty mop & handbrush - that usually fits uder the sink, & the mop we leave out as that is the last piece of cleaning we do the bathroom & kitchen floors & many times when we used to remove the mop, we were inundated with calls as to where the mop was ..... so we leave it out. These cottages are very small & had we a hall cupboard it would be left in it - but sadly there is no room. But thanks so much for your feedback, it is always welcomed .... Bests viv ... Property Owner

  Reviewed by Wendy2.5★Sep 2024

• "Perfect place for visiting Hadrian’s wall beautiful town all the residents were very friendly."

  Definitely stay there again

  & we wlook forward to welcoming you back..... xxx Property Owner

  Reviewed by Tracey5.0★Aug 2024

• "A good location for walking Hadrian's Wall."

  Useful off road parking. Convenient for local shops, cafes, pubs etc.

  thank you Su ..... all feedback means so much for us - Bests viv xx Property Owner

  Reviewed by Su4.4★Aug 2024

• "Cottage very dirty thick of dust cobwebs all over furniture tired and worn ..."

  Cottage very dirty thick of dust cobwebs all over furniture tired and worn ,crockery etc dirty , the place needs a deep clean and lick of paint and new oven

  Usually if the cottage has been cleaned immediately after the previous visitors have left, it can stand for a few days & then just prior to new people incoming we do another look around, so not sure what happened in this instance, but the cobwebs can appear overnight in the cottages!! I think its just that sort of building that attract spiders - natures natural fly killers .... really not sure about the crockery, but if it is grubby, as it can be if visitors hand wash the dishes, we would always put it in the dishwasher at the beinning of a clean. But we have taken all of your comments on board & will double check ...... Sorry if this spoiled your few days, but we do try very hard to get thinks sparkling..... Bests viv xx Property Owner

  Reviewed by John1.9★Aug 2024

• "Very clean and tidy lovely little cottage,perfect for walking the wall and museum's."

  We arrived a bit early but was no problem for owners, can't think of anything negative to say.

  Thanks so much for the lovely positive feedback, it makes our hard work seem worthwhile & we do feel appreciated - thanks you ... Bests viv xx Property Owner

  Reviewed by Timothy5.0★Jul 2024

• "We loved the cottage and the location (straight out of the gate and onto a walk along the burn - great for the dog)."

  The cottage had everything we could need and we really enjoyed Haltwhistle. A special mention to the member of staff who gave us a lift up the bank with our heavy cases (sorry I didn't catch his name). Would recommend this lovely place.

  It was Alan who gave you a lift, he's our caretaker & do-gooder ...... thanks for the lovely feedback & we'd love to welcome you back, Bests viv XX Property Owner

  Reviewed by David4.7★Jul 2024

• "Positives- location for accessing facilities and walks is excellent."

  Also the shower and hot water availability is great. Needs urgent attention - (aware this has been previously commented on) the oven was dirty and the controls unsightly and hard to use. Little off-putting - the garden could be so very pretty and first impressions are vital, so disappointing that the garden is unloved. Also, it would be helpful to have cottage name on the gate for weary travellers arriving in the dark. Ideal - mattress in larger bedroom feels like it needs replacing. Attention to detail (batteries for TV remote control missing and no dishwasher tablets) felt a little lacking. Also the sofa (while practical) is uncomfortable but perhaps many people staying will not sit on it for long. With some love and an update the property could easily be exceptional.

  Cannot comment on the dirty oven, as our housekeeper Jess, did the cleaning, usually fastidious........., usually she removes the oven door & cleans it after every use. The controls are pretty simple, as it is from Ikea & they do tend to be very clear, although I noticed a couple of weeks ago the constant cleaning had removed/worn some of the instructions on the hob. The oven door does have a childproof lock - this could have been a potential problem if the file of instructions hadn't been read. we always leave 2 dishwasher tablets in the cupboard under the sink, alongside a fresh sponge & wipe...... perhaps they hadn't been noticed. The cottage name is on the side of the wall above the sidegate, and on the steps at the rear of the house. Mattress is definitely just a couple of years old but very soft. The double bed in the rear bedroom is much firmer. Jess usually checks the TV & other remotes just to ensure they are all ok, perhaps the previous visitors had remved them & put into one of their devices they've brought with them - this has happened many times .... Sofa recently replaced, the original leather one was ripped by a dog & some children, so had to quickly replace with one we already had ..... bed sofa so perfect for those not wanting to use the stairs. The garden - well what can we say, with all the rain it is difficult to keep this in check & Alan who looks after the grounds has been on holiday for 2 months - he's back now & will get on top of it, we've kept the pallet at the bottom of the garden as some people use it to cover the gaps in the hedge for their dogs. Your feedback is most welcome - good or bad & helps us to keep on top of things. Hope this explains some of the problems you encountered & we do hope you return soon. Bests viv xx Property Owner

  Reviewed by Ali2.8★Jun 2024

• "Hollie cottage is in a great location next to Haltwhistle Burn and is a great starting point to accessing the Hadrian's Wall path."

  We really enjoyed our stay and had a fab time.

  so happy with your feedback - thank you xxx Property Owner

  Reviewed by Chris4.4★May 2024

• "Really enjoyed our 3 week stay in this cosy little retreat with excellent proximity to Haltwhistle and surrounding sites to explore."

  It was a pleasure to have you Colin, Would hope you could return, Bests viv xx Property Owner

  Reviewed by Colin5.0★Apr 2024

• "Nice cottage in perfect position."

  Lovely feedback Mr C. & a pleasure to have you at our little cottage, we do try very hard to keep everything correct in these very old cottages. Bests viv xx Property Owner

  Reviewed by Brian5.0★Feb 2024

• "No complaints, problem with the internet needs sorting but apart from that excellent."

  Thank you so much for the positive feedback, internet now sorted!! Bests viv xx Property Owner

  Reviewed by Philip4.4★Feb 2024

• "As always nice and clean and tidy, little problem with the WiFi but landlady sorted it straight away, will definitely go back."

  Thank you so much for such positive feedback Mr B. We'll welcome you back anytime, Bests viv xx Property Owner

  Reviewed by Timothy5.0★Feb 2024

• "We arrived and had too root round find key In raini and darkness a keysafe and motion sensor light would be good."

  ..the cottage was lovely and warm and on surface looked clean..bed was soft but very comftable..we both slept well.. the next morning tried using cooker omg the oven has hardly any mark to try work what grill or what oven..thankfully found frying pan..there was cute welcome with g+t.... The negatives oven need replaced really...cleaning behind bed in front room was thick with dust..and big rip in lino under recliner chair.... Would we stay again yes...just need little tlc..Good value stay for what we paid..

  Reviewed by Paul3.4★Dec 2023

• "Worked well for us."

  Haltwhistle was a great location for walking the wall path with some public transport options as well as a great really helpful local taxi firm. Cottage was really warm, kitchen adequate, shower good with plenty hot water. Carpet in the front bedroom had a series of stains that looked like they had been hastily cleaned up, maybe vomit. A deep clean would help make the bedroom feel more welcoming and pleasant. The whole cottage felt like a deep clean would benefit it, just all a bit cobwebby, grubby in corners etc. The batteries in tv remote were dead, i swapped one out of the freesat remote and they both worked, but they will need replaced soon. Overall we enjoyed our stay, thanks!

  thanks so much for the positive feedback, we will address the problem areas you've mentioned & we appreciate this. Looing forward to welcoming you back ... Bests viv xx Property Owner

  Reviewed by Shula3.4★Oct 2023

• "This is a great property for a family such as ours with a dog."

  We loved the rustic and characterful nature of the cottage and the outside area at the back was lovely though our (quite curious and cheeky) dog discovered an escape route just before we left! My 10 year old boys got up early every day (never happens normally) to go paddling and exploring round the burn running at the rear of the property. Haltwhistle is lovely and a 'step back in time' to the point where my husband was seriously looking in the estate agents! There is no Wifi but we saw this as a positive and we bonded really well as a family without tech.

  Thank you for your wonderful feedback & how lovely that the lack of WiFi could be a plus - the stream at the back is delightful & so shaded & as dogs are such an important family member they are always welcome - Bests viv xxxx Property Owner

  Reviewed by Jane5.0★Sep 2023

• "Hollie Cottage is well located in a beautiful part of the world, the small town of Haltwhistle seemed quite laid back and friendly during our short stay."

  On our arrival in the early evening the Cottage had not been cleaned and the bed linen and towels remained from the previous rental which was not a great start. When we flagged this with our contact the cleaner came round that evening and made up our bed, which was something. The following day the Cottage was prepared for us while we were out. The property is showing it's age somewhat and needs a refresh, there are signs of mould/mildew in front bedroom and bathroom, kitchen cupboard doors were delamination in places. The furniture, was a mix of modern and a little older, but not especially comfortable. A refresh would help. Outdoor space was lovely in the sunshine and the terrace was a pleasant outdoor dining area, we had a warm and sunny few days. Mixed review then. Overall, the Cottage has potential to be a lovely, small get away but in present state is not worth what we paid.

  We are very apologetic David, totally our fault for not cleaning, we've had so many mid-week & 2 day breaks, Jess Alan & myself, we all missed it. Jess was down in 20 mins of us finding out with fresh towels & bedding, she cleaned the bedroom & bathroom for you & was down next day to do the whole house. Leaving extra miniatures of G&T & an apology bottle of prosecco. The cottage is very quirky & we thibnk the old & new go side by side but decor is very subjective & we welcome your feedback. It is nearing the end of the season & as such will be refeshed when there is a lull in bookings. We did have a missing slate in both the bedroom at the front & the bathroom. These were replaced prior to your visit, but as it was a rapid turnaround we were unable to address the problem. The lamination is a sign of wearing, which is to be expected in a holiday cottage, but it is very slight. On another side, we wernt informed that you were bringing 2 very large dogs, both of which i believe jumped up at Jess, who is not a wimp, but on both occasions she was quite frightened. There is a note to say that dogs that come to the cottage are to be well behaved ........ As i pointed out earlier - hands-up this was our fault, but I don't believe this has ever happened prior to your visit& please accept our aplolgies. Bests viv xx Property Owner

  Reviewed by David2.5★Sep 2023

• "Only 1 issue while we were there and the owner dealt with it immediately, property a little tired but full of honesty"

  thank you Tony - much appreciated feedback .... Bests viv xxx Property Owner

  Reviewed by Tony3.4★Jul 2023

• "The garden is very nice and there was plenty of car parking space - it's a bit tricky to get into from the narrow lane but once I got the hang of it, I was OK."

  Bear in mind this is a two-up, two-down house so is a bit small but it was perfectly suitable for our needs. The best bit was that the TV and DVD player remote controls were easy to use! My only criticism was that I would have appreciated something like a clothes horse to dry washing on. I was happy staying here. Lots of useful information is provided about local attractions and recommendations. The property is about a ten-minute walk from the town centre, which has everything you need, and about 15 minutes' walk from the station, from where you can get trains to Newcastle or Carlisle. There are bus stops less than five minutes' walk away from where you can either catch the 685 Newcastle - Carlisle bus or the AD122 tourist bus to various sites on Hadrian's Wall. Although nothing to do with the house, the bus timetables on the bus stops were out-of-date and I would always recommend checking on the operator's website.

  There are usually up-to-date bus timetables in the cottages, but quite often they are put in pockets & we sometimes don't realise we have run out..... We did supply a wahsing stand as requested & it was in the upstairs bedroom cupboard - unused!! Sorry you missed it - Bests viv xx Property Owner

  Reviewed by Richard4.7★Jun 2023

• "Had a very enjoyable week at Hollie Cottage."

  The weather was marvelous. Haltwhistle is a lovely place lots of interesting walks good food and fish shop is excellent everything you need really.Will definitely be back..Tom and Lynda

  thank you so much for the lovely feedback & look forward to your return ... Bests viv xx Property Owner

  Reviewed by L Inda3.8★May 2023

• "We had a lovely relaxing holiday."

  The cottage was perfect, thank you so much. Xx

  Thank you so much Joe, we've worked so hard on the cottage & this makes it all worthwhile, come back soon. Bests viv xx Property Owner

  Reviewed by Joe5.0★Apr 2023

• "I booked Hollie cottage for 3 nights for a compassionate visit to a relative who was in palliative care in Haltwhistle, as it had 2 adult double beds."

  We were moved next door 24 hours before arrival to hunter cottage because Hollie was having a new roof. This property had 1 double bed and second bedroom had child’s bunk beds which were so low above my head I couldn’t even sit up. We were awoken at 8am on the first morning by the most horrific drilling which shook the whole cottage. My brother went out and spoke to the roofers who were taking down the chimney on Hollie cottage. They were not even aware that the cottage was being rented, and they had advised the owner not to rent it until works were complete. On top of this there was rubble pouring down the chimney covering the lounge floor. The lady who does the housekeeping came in while we were out and cleared this up. Then we discovered that because of the scaffolding out side there was no signal for the television. So no telly.!! The housekeeper offered to move us next door on Saturday and we could stay a few more days but we were leaving on Sunday morning as we had work commitments in Essex on Monday. When I contacted the owner on Sunday she informed me that the building works were out of her control as they were running 2 weeks late and also that there was a radio in the cottage, which there wasn’t. Well sorry but that’s not my concern or problem. I paid for a cottage with all facilities and I did not get what I paid for. The cottage was extremely shabby and nothing worked properly. Would not recommend this cottage to anyone. . Owner was not at all sorry and never offered any compensation. My family and myself have booked with Sykes before and have always been satisfied but never again with these cottages.

  Reviewed by Barbara1.3★Nov 2022

• "A great spot for exploring the surrounding area with easy access to A69 for visits to Carlisle , Newcastle and everything in between."

  We visited Housesteads fort , The Sill, Twice Brewed pub and brewery, Lambley Viaduct and just pottered around the area whilst visiting family in the area. Be aware that most of the Hadrians Wall site car parks operate ANPR cameras and you pay when you leave . This wasn't always obvious especially at some of the smaller places. The cottage is at the edge of the village with a short walk into the village which has a Coop, Sainsburys, Boots, several pubs, 2 chippies and a selection of small shops. There is a steep hill from the cottage towards the village but you can walk along the lane behind the cottage and rejoin the main road higher up for a slightly longer walk but gentler incline! The kitchen was well equipped but was missing a frying pan (essential for holiday fry ups). The bathroom is downstairs which wasn't an issue for us but some people may not like it. It has a very powerful shower over the bath but could do with a bathmat as we had to use one of the towels on the floor. The stairs have quite narrow treads but that is the nature of an old cottage. 2 good sized bedrooms with plenty of space to hang clothes. We found the larger bed to be very soft and the double to be very hard but overall we slept OK. There is parking for 2 cars but it is quite a tight turn through the gate so an estate or larger car my find it a bit difficult. We found it easier to drive down the lane at the back of the cottage, turn round at the end and then pull forward through the gate onto the parking area. Overall, we enjoyed our stay but felt that the place could do with a bit of a refresh and some new mattresses as this would definitely make it a place to come back to.

  Reviewed by Elizabeth3.8★Sep 2022

• "The property was on the surface clean but when you looked a bit deeper there were problems."

  The oven is old and dirty inside. The cooking pans were dirty. There were cobwebs and mould on the ceiling of the bathroom. The skirting boards needed a wipe down. There was only carpet upstairs and this was stained. The furniture was showing signs of wear and one dining room chair was particularly rickety. The bedding was old.The bed linen had all been through the washing machine many times and so was worn. I'm not sure if the towels were suppose to be grey. The TV was broken although the owner fixed this quickly. The cottage is damp and you can see signs of this on the living room chimney breast. All the above made the property uncomfortable and we decided to leave early. This property was not up to the standard I have come to expect when booking with Sykes.

  cobwebs are our cottgae nightmare - we can have the cottage immaculate , two days before occupation, & always allow an early entry, if at all possible ... we are still looking for stain on carpet upstairs, the towels in Hollie cottage are either white & green or white, they are always finished in a dryer & therefore fluffy & we dont own any grey towels which I think are always a mistake, as our charcoal grey bedding for Hollie Cottage. Sometimes we get pilled sheets - especially when using cotton/linens etc - thes will then be used as undersheets.... the ovens are always cleaned & silverfoil is laid for toasting as well as grilling. The oven also has a childproof lock - this seems to fool some people - but it is an Ikea device & very simple xxx Property Owner

  Reviewed by Val2.2★Aug 2022

• "We had a great week and the cottage was ideal for our walking the wall as very centrally located."

  Thank you so much, Hunter Cottage is very traditional & lovely & cosy - a great walkers retreat .... xxxx Property Owner

  Reviewed by Stephanie4.4★Jun 2022

• "Haltwhistle is a great place to explore Hadrian's Wall."

  However the Cottage is tired and many of the fixtures and fittings were worn, but everything we used worked. The car parking space is a plus point. The towels were old and stained/ holed. Minimal information about the appliances and heating - which we needed to adjust during our stay. No information about recycling and out of date tourist information. Minimal information about pubs/restaurants in the town. No information about walks from the door, eg the lovely walk along the Burn up onto Hadrian's Wall. There is no WiFi - this should be made clear in the description of the property. As said in another comment, the property is up for sale and so unlikely to see any further investment. As a consequence, we would not recommend others to stay.

  Thank you for your feedback We did put new towels in the property recently but I understand from my cleaner that an old teatowel with a hole was left out in error. We also leave old towels with a dog bowel placed on top for guests with pets. There is a detailed information pack in the property with guides on how to use the appliances and we mention that you do not need to do any recycling as we do this for you after you leave. There is no 'wifi' advertised at the property and the tourist information office is closed, but there is a lot of up to date information on places to eat and visit in the property. Property Owner

  Reviewed by Neil2.5★May 2022

• "Property was nice, but is up for sale with a big sign outside."

  On the estate agents website it says that the owners aren’t hands on which is a shame as the property does need a bit more attention to detail. The oven needs upgrading as there wasn’t a proper grill tray and it looks like it has seen better days, in the main bedroom the bedside drawers kept sliding open and although the cottage had been cleaned there were discarded toenail clippings in the lounge and the dining table looked like it had been cleaned with a wet cloth. These were minor issues which didn’t spoil our stay and wasn’t worth raising with the owner especially for what we paid for our 4 night stay, but it seems obvious that it won’t be invested in until it is sold on.

  Reviewed by Graham3.1★Apr 2022

• "It is a very nice cottage near a pretty burn with good walks on the door step."

  We were welcomed by Lynn who was very lovely and helpful.

  Reviewed by Brian4.7★Dec 2021

• "Lovely place but the best was the cottage, with every clean nice and with all the needs."

  .. The owner and the gardener lovely an amazing I

  I'm guessing the facilities were either the downstairs bathroom or the lack of WIFI - not to worry a lovely score - Bests viv xxx Property Owner

  Reviewed by Patricia5.0★Oct 2021

• "Comfortable,cosy, clean cottage."

  Excellent base for walking the Hadrian’s Wall path. Dog friendly. Great range of pubs, shops and takeaways Excellent public transport links.

  Just love to hear all the positves, makes our very intense job so much better - we thank you xxxx Property Owner

  Reviewed by Amanda5.0★Sep 2021

• "Property was well located for visiting hadrians wall."

  But their were a few issues we found aswell. Firstly we thought the property was tired and wasn't reflected in the photos which seemed very out of date. Secondly the king size bed had old faded torn stained bedding and un-ironed. Along with this there was a second uncovered mattress put on one of the beds. Which we found out was simply from another property and because they had no were else to put it decided to chuck it onto the king-size bed which lead to a 3 bad night's sleep untell we were told the story and could take it off if we wish. Thirdly when we arrived the property had been cleaned but not to a great standard and we had to hover around ourselves so we felt comfortable (I would like to say we didn't ring the owner that night about the cleaning as we got in late and were tired from a long drive and didn't want to be disturbed).

  The cottageis much updated from the original images, where we had a very basic sofa & a really compact 'fold-away' dining system, we donow have a vert large leather eclining chair & a far more comfy leather sofa as well as an extreley comfortable tub chair. Finding it hard to imagine which bedding was on the bed, as we do have a charcoal grey set & a pale grey set?? Not sure how thespare mattress/ex deep bed topper scenario happened, but there are two beds in the property - the rear bedroom has a double bed & the front bedroom a kingsize .... any feedback is always welcome especially laon rrrival then wecan sort it. Property Owner

  Reviewed by Callum2.2★Aug 2021

• "This was a lovely cottage beautifully situated the only downside for us was the ..."

  This was a lovely cottage beautifully situated the only downside for us was the bathroom fascilities,we found the bath very high to climb in and out of for a shower my sister and I struggled also the sink was very tiny to wash, in this was the only downside to the property otherwise well appointed ,would go back to Haltwhistle again but unfortunately not to this property needs much taller people ,the person Lynne looking after the place was most helpful gold star

  lyn is amazing - so sorry about the bath being so high, it is the normal bath height, but it is so difficult to do the decision - bath or walkin shower??? Many walkers are looking forward to a bath & yet many just love the luxury of a quick shower. This seemed a good compromise, however we are alwyas looking to change for the better & perhaps a walkin shower would be a good alternative. The sink scenario was to leave as much space as possible - so tiny sink - larger bathroom area xxxx Property Owner

  Reviewed by Susan4.1★Sep 2019

• "Steep stairs and downstairs bathroom may be a problem for less mobile customers"

  I am pretty sure it mentions the downstairs bathroom in the description, however i do feel for you as i live in a one level acomodation & love it..... xx Property Owner

  Reviewed by Mark3.1★Sep 2019

• "Comfortable cottage, ideal location and public transport, enabling us to leave the car at the cottage, very good."

  Only comments relate to the state of the garden area, a need to clear/tidy up and the lack of recycling facilities at the property, resulting in our having to find an alternative, namely the local collection point, rather than dispose of glass/plastic/paper etc. in the landfill waste.

  Reviewed by Mike3.4★Jun 2019

• "The cottage was of a good standard and in a great location."

  Was a perfect base for getting to and from Newcastle for the Great North Run. The cottage was well fitted out with everything that you would need.

  thank you so much for such a positive response, especailly under such circumstances IE the stress of the GNR... xxx Property Owner

  Reviewed by Anthony4.7★Sep 2018

• "My wife and I are in our eighties and didn't realise that the bathroom/toilet was downstairs."

  This made it very difficult during the night for trips to the toilet, with the bedrooms being upstairs.

  so sorry for your disappointment, but it does clearly state that our bathroom is downstairs - it is a really old property & planning for anything is a nightmare - Bests viv xxx Property Owner

  Reviewed by Geoffrey4.1★Jun 2018

• "Lovely place to stay comfy home and great place foe family break with our daughters dog poppy"

  Reviewed by Joanna4.7★Mar 2018

• "No everything was as expected and a personal touch (gift) of wine & chocolates from the owner was the perfect welcome."

  Thank you

  Reviewed by Marie3.8★Oct 2016

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