Seaside Sanctuary

6 Customer Reviews

• "We had a good holiday."

  The house has lots of potential and lovely but let down by a shabby look outside and inside. Standard well below other holiday homes we have rented through Sykes. No wardrobes or clothes hanging equipment in beds 2 & 3. Inadequate having space for two adults in bedroom one. Lack of chairs for 5 people. Lack of other items for 5 people. Lack of basic items in the kitchen. We addressed these shortfalls with agents and owner, who were very eager to help, but their response this was the standard for this part of UK! This house has great potential to be a holiday home, and we would certainly return if the issues were addressed. The area is lovely and well served for holidaymakers.

  It's disheartening to receive this feedback after numerous texts and calls and three visits to the property by the property management company, cleaners, and the maintenance man to address your concerns. The photos clearly show the furniture in each room and I'm sorry you couldn't share the main bedroom or its wardrobe with your partner due to "medical reasons". In addition, after all the effort by Menai, cleaners, and the maintenance man, you stated that we had addressed your needs sufficiently and you were enjoying your holiday so this feedback is also confusing. Unfortunately, we will not be able to welcome you in the future as we are unlikely to meet your expectations and we spent a lot of time and effort trying to do that. We do wish you all the very best. Property Owner

  Reviewed by John1.9★Oct 2024

• "It was a fantastic property and looking forward to coming back again, many thanks Kev"

  Thank you so much for your lovely feedback, Kev. I'm so glad you had a lovely time and look forward to welcoming you again in the future. Property Owner

  Reviewed by Kevin5.0★Sep 2024

• "We enjoyed our week here, however, I think the property description is probably due for an update."

  For example, it states a bathroom with bath..there is no bath, ( this as always something we request on the filters when booking) there aŕe 2 shower rooms. There is a smart tv nut terrestrial tv is unavailable. A garden table and parasol would be useful, should you wish to dine alfresco. There is limited wardrobe space available only in1 bedroom. We also left a couple more wine glasses.

  Thank you so much for your feedback and reservation, Milly. I'm glad you enjoyed your time. We had included several photos showing the showers but Menai have now also changed the word "bathroom" to shower room. Hopefully, this will avoid any future confusion. As far as a table outside, we are looking for a heavy weight table that can withstand the winds in the winter and one will be added as soon as it is sourced. Thank you so much, again, for staying at Seaside Sanctuary and we look forward to seeing you soon. Property Owner

  Reviewed by Milly4.1★Sep 2024

• "The property is lovely."

  Was really clean and well appointed. The spot in Trearddur is marvelous, far enough to be away from the hassle and bustle but close enough to walk to the beach and restaurants. A little bay is literally2 minues walk from the front door and is fabulous. Can only really swim at high tides as its rocky but it's a gorgeous spot for sitting and enjoying the view, the sunsets are immense. All in all, a perfect spot for couples or families, for action packed holidays or chilled out beach days. We'd definitely return.

  Thank you so much for your reservation and lovely review. It makes me very happy when guests enjoy their time at Seaside Sanctuary, and I look forward to welcoming you again in the future. Property Owner

  Reviewed by Sarah5.0★Aug 2024

• "Large comfy property, clean and comfortable in a quiet area."

  Enjoyed the view from the lounge. Could do with some instructions on how to use TV (set up to stream only)and there was no wine glasses, but we purchased a couple and left them as thanks for our stay(we do think a cheeky glass or two makes a holiday.

  Thank you so much for staying at Seaside Sanctuary and for your feedback. I am sorry wine glasses were missing and thank you for leaving them. My personal number is in the Welcome Pack and, if you ever need anything during your stay, please don't hesitate to contact me. We love Seaside Sanctuary and hope our guests can enjoy it here as much as we do. We look forward to welcoming you in the future. Property Owner

  Reviewed by Michael4.1★Jun 2024

• "The positives lovely house with a great view, super beds , very ..."

  The positives lovely house with a great view, super beds , very comfortable kitchen fully kitted out, washer, dryer, dishwasher, lots of storage etc big comfortable lounge lovely bathrooms with shower's , master bedroom well equipped with lots of storage cupboards the negatives very creaky/noisy floor boards, keeps kids awake down stairs when you are upstairs relaxing Towels need larger bath sheets, and a few more washes to stop them shedding fluff on you when you dry, On suit shower room is really nice but could do with an end screen instead of the folding door as showering splashes all over the toilet unless you are really careful, we ended up just using the main shower room to stop getting the toilet wet Bin in kitchen needs a swing or lift lid as picking lid up to put on the table or side is not ideal when putting rubbish in, looks nice but a bit awkward Computer chair in main room has been put on back to front so tilts forward instead of backwards, Blinds needed on front door as you can see in when going to the toilet in the evening Other two bedrooms only have draws for storage Could do with table and chair/ sun lounges outside, Small chair's for balcony up stairs would be nice for looking at the sunset or sun rise These are all minor things detracting from a really lovely house that we would come back to

  Thank you so much for your detailed feedback, Ian. Seaside Sanctuary is definitely a sanctuary for us and we want it to be the same for my guests. I have taken your feedback on board and addressed as many items as possible. We love it here so it's important to me that our guests also enjoy their time here. My personal number is in the Welcome Pack and, if you ever need anything during your future stays, please don't hesitate to contact me. Thank you so much for staying at Seaside Sanctuary and your helpful feedback. I look forward to welcoming you again in the future. Property Owner

  Reviewed by Ian4.7★Jun 2024

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