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"We did report stale sandwich on fire place the fire place was dirty and the tables and shelves the oven was greasy so not used by us the mircowave smelled of curry and not used toaster not emptied so not used the beds were clean so was the down stairs but the kitchen worktops had tea stains and where sticky we took photos and sent them to sykes and the tv was hard to use for someone of 84 not used to using apps on it i would not book again."
I am sorry you experienced these issues and I've asked the cleaning company to ensure this doesn't happen again. Also, my number is in the binder and, if you had reached out to me, I would've tried to help. I hope you enjoyed your holiday in any event and you consider coming back to Seaside Sanctuary in the future. All the very best. Roxy
Property Owner
Reviewed by David1.9★Jun 2025
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"Absolutely would book again."
Loved the location, and the house is so comfortable.
I'm delighted you've had a great time. Thank you so much for your feedback and I look forward to welcoming you again soon! :) xx
Property Owner
Reviewed by Joanne5.0★May 2025
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"A great 3 night stay at Seaside Sanctuary."
Situated in a quiet cul de sac with a lovely sea view from the balcony. Comfortably furnished across the property, with a fully fitted kitchen and probably the best bathrooms at any property I’ve ever stayed at. This was an excellent property and will look to stay at again the next time we’re in the area. Highly recommended.
Awww, I am so glad you had a lovely time. And, thank you so much. This is such a lovely review and I'm so grateful for your feedback. I look forward to welcoming you again in the future. :)
Property Owner
Reviewed by Mike5.0★Apr 2025
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"What a lovely property!"
Ideally located with the sea literally on your doorstep. Very spacious, airy and has that seaside holiday feel. All the amenities that you would ever require with some milk and biscuits on arrival for tea making which was a really nice touch. Instructions to the property easy to follow and laid out. Only downside there wasn't TVs in any of the bedrooms and there were a few cobwebs in a few of the corners. This never bothered us as we had a tablet and a laptop and we were knackered from the days activities anyway. We would 100% recommend.
Thank you so much for your lovely review and I'm delighted to hear you've had a great time. I will send your feedback to the cleaning company and the management company to ensure the cobwebs are cleaned immediately. I look forward to welcoming you again in the future. :)
Property Owner
Reviewed by Daniel4.7★Apr 2025
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"A great place to stay, we know the area well from previous visits."
Sadly the house was very chilled when we arrived, and for approximately 2-3hrs we couldn’t locate the information folder for the property. The only tel. no. I had on the Sykes app said the “office was closed”. By chance the folder was found but very much “hidden”, & we were able to sort some heat.
That said very comfortable and quiet location, only a few minutes drive or longer to walk into the bay and it’s restaurants etc.
Thank you so much for your feedback. I'm so sorry the house was cold on arrival. I had specifically asked the management company to ensure the heater was turned on before your arrival and I will certainly speak with them. I will also look into the location of the information folder to make sure it's more accessible in the future. I'm glad you enjoyed your stay and look forward to welcoming you in the future.
Property Owner
Reviewed by Susan4.7★Mar 2025
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"Great views and location."
Thank you for your review. Menai will contact you to understand any issues around the listing and facilities and address them, if possible.
Property Owner
Reviewed by Roger4.1★Feb 2025
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"We had a good holiday."
The house has lots of potential and lovely but let down by a shabby look outside and inside. Standard well below other holiday homes we have rented through Sykes. No wardrobes or clothes hanging equipment in beds 2 & 3. Inadequate having space for two adults in bedroom one. Lack of chairs for 5 people. Lack of other items for 5 people. Lack of basic items in the kitchen. We addressed these shortfalls with agents and owner, who were very eager to help, but their response this was the standard for this part of UK! This house has great potential to be a holiday home, and we would certainly return if the issues were addressed. The area is lovely and well served for holidaymakers.
It's disheartening to receive this feedback after numerous texts and calls and three visits to the property by the property management company, cleaners, and the maintenance man to address your concerns. The photos clearly show the furniture in each room and I'm sorry you couldn't share the main bedroom or its wardrobe with your partner due to "medical reasons".
In addition, after all the effort by Menai, cleaners, and the maintenance man, you stated that we had addressed your needs sufficiently and you were enjoying your holiday so this feedback is also confusing.
Unfortunately, we will not be able to welcome you in the future as we are unlikely to meet your expectations and we spent a lot of time and effort trying to do that. We do wish you all the very best.
Property Owner
Reviewed by John1.9★Oct 2024
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"It was a fantastic property and looking forward to coming back again, many thanks Kev"
Thank you so much for your lovely feedback, Kev. I'm so glad you had a lovely time and look forward to welcoming you again in the future.
Property Owner
Reviewed by Kevin5.0★Sep 2024
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"We enjoyed our week here, however, I think the property description is probably due for an update."
For example, it states a bathroom with bath..there is no bath, ( this as always something we request on the filters when booking) there aŕe 2 shower rooms.
There is a smart tv nut terrestrial tv is unavailable.
A garden table and parasol would be useful, should you wish to dine alfresco.
There is limited wardrobe space available only in1 bedroom.
We also left a couple more wine glasses.
Thank you so much for your feedback and reservation, Milly. I'm glad you enjoyed your time. We had included several photos showing the showers but Menai have now also changed the word "bathroom" to shower room. Hopefully, this will avoid any future confusion. As far as a table outside, we are looking for a heavy weight table that can withstand the winds in the winter and one will be added as soon as it is sourced. Thank you so much, again, for staying at Seaside Sanctuary and we look forward to seeing you soon.
Property Owner
Reviewed by Milly4.1★Sep 2024
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"The property is lovely."
Was really clean and well appointed. The spot in Trearddur is marvelous, far enough to be away from the hassle and bustle but close enough to walk to the beach and restaurants.
A little bay is literally2 minues walk from the front door and is fabulous. Can only really swim at high tides as its rocky but it's a gorgeous spot for sitting and enjoying the view, the sunsets are immense.
All in all, a perfect spot for couples or families, for action packed holidays or chilled out beach days.
We'd definitely return.
Thank you so much for your reservation and lovely review. It makes me very happy when guests enjoy their time at Seaside Sanctuary, and I look forward to welcoming you again in the future.
Property Owner
Reviewed by Sarah5.0★Aug 2024
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"Large comfy property, clean and comfortable in a quiet area."
Enjoyed the view from the lounge. Could do with some instructions on how to use TV (set up to stream only)and there was no wine glasses, but we purchased a couple and left them as thanks for our stay(we do think a cheeky glass or two makes a holiday.
Thank you so much for staying at Seaside Sanctuary and for your feedback. I am sorry wine glasses were missing and thank you for leaving them. My personal number is in the Welcome Pack and, if you ever need anything during your stay, please don't hesitate to contact me. We love Seaside Sanctuary and hope our guests can enjoy it here as much as we do. We look forward to welcoming you in the future.
Property Owner
Reviewed by Michael4.1★Jun 2024
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"The positives
lovely house with a great view,
super beds , very ..."
The positives
lovely house with a great view,
super beds , very comfortable
kitchen fully kitted out, washer, dryer, dishwasher, lots of storage etc
big comfortable lounge
lovely bathrooms with shower's ,
master bedroom well equipped with lots of storage cupboards
the negatives
very creaky/noisy floor boards, keeps kids awake down stairs when you are upstairs relaxing
Towels need larger bath sheets, and a few more washes to stop them shedding fluff on you when you dry,
On suit shower room is really nice but could do with an end screen instead of the folding door as showering splashes all over the toilet unless you are really careful, we ended up just using the main shower room to stop getting the toilet wet
Bin in kitchen needs a swing or lift lid as picking lid up to put on the table or side is not ideal when putting rubbish in, looks nice but a bit awkward
Computer chair in main room has been put on back to front so tilts forward instead of backwards,
Blinds needed on front door as you can see in when going to the toilet in the evening
Other two bedrooms only have draws for storage
Could do with table and chair/ sun lounges outside,
Small chair's for balcony up stairs would be nice for looking at the sunset or sun rise
These are all minor things detracting from a really lovely house that we would come back to
Thank you so much for your detailed feedback, Ian. Seaside Sanctuary is definitely a sanctuary for us and we want it to be the same for my guests. I have taken your feedback on board and addressed as many items as possible.
We love it here so it's important to me that our guests also enjoy their time here. My personal number is in the Welcome Pack and, if you ever need anything during your future stays, please don't hesitate to contact me.
Thank you so much for staying at Seaside Sanctuary and your helpful feedback. I look forward to welcoming you again in the future.
Property Owner
Reviewed by Ian4.7★Jun 2024
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