23 Deganwy Avenue

24 Customer Reviews

• "The location of the property was great."

  The number of rooms and ability to park was also great. The bedrooms were comfortable and showers were great. However the general cleanliness of the property was poor. The communal areas were not cleaned properly when we arrived, such as glass tables had smudges all over and the high chair was filthy. The backyard smelt bad because of the over flowing bins, and had empty alcohol bottles everywhere and a cigarette ashtray on the wall that hadn't been emptied and was just covered up. We were unable to access the downstairs communal area and contacted Sykes twice as the battery in the door had ran out. We never heard anything back from Sykes or the landlord which was very disappointing given the size of our party and not being able to access the only communal area with seating. The two communal rooms upstairs had a tv and nothing else making them unusable. The furniture in the bedrooms were falling apart and most of the windows either didn't open at all or didn't shut properly. During our stay the wind was rather bad, which meant the windows were opening in their own and slamming shut. There was alot of flies in the property which whilst we understand cannot be helped, we do belive it was hightened by the state of the back yard. The size of the fridge also was very small for the amount of rooms. The cooker was filthy inside and smelt like it hadn't been cleaned in a very long time. If the property was cleaner and we hadn't had the issues with the communal areas it would have been much more enjoyable. We did enjoy our holiday, but we wouldn't stay in this property again.

  Reviewed by Samantha2.2★Aug 2024

• "Back yard very poor , bins full of rubbish."

  Cigarette ends overflowing. Needs a good sweep and weed .front bin overflowing when we got there. Could do with a couple more settees in lounge not enough seating for us all. Everything else fine and great location .

  Reviewed by Beverley3.1★Jul 2024

• "We had a lovely stay, the house was lovely and the location is fantastic!"

  However there were a few things that can be improved. 1. The cameras… we were NOT made aware there were cameras in the communal areas until we arrived at the property. There was no mention of them in the description when booking the property and only in the guestbook. If we had known there were cameras in the actual property then we would not have booked. This is an evasion of privacy and needs to be made clear to people booking this property so they are not surprised when they walk into the house. 2. There was no blinds/curtains in the living room which would be useful if people wanted the main light on. As there were only 2 lamps they were quite dim against the dark room. 3. The child’s travel cot. When we went to assemble this we noticed the base in which the child lies on were broke/ not useable. The wooden slats were not flat and kept popping up which made it uncomfortable so we were not able to use this. 4. We were not able to find the cupboard with the extra toilet rolls or towels even though it is stated in the guestbook. If that is not a feature of the property then this should be removed from the guestbook. 5. The WiFi… we had a lot of issues with this and the connection was very bad. We kept losing the wifi signal when moving throughout the house which didn’t help when we had to make a call. 6. The TVs… there was no main channels and we struggled with the connection which sometimes resulted in Netflix/ITVX not working - this is the same in the bedrooms. Overall apart from these issues we throughly enjoyed our holiday and there was plenty for the kids and adults to go. There was also a great selection of pubs and restaurants to choose from.

  Reviewed by Shannon3.8★Jul 2024

• "With a few tweaks, this property could be really good."

  It was cleaned to a high standard and sleeps up to 18 people but there isn’t enough crockery and cutlery for this number of people. There were quite a few scuff marks on various walls which created a shabby feeling but these could easily be repaired and repainted. The main bug bear was the back yard. This was full of rubbish and we couldn’t use it. Despite it being a no smoking property, there were cigarette butts on the ground and empty beer cans. We came to the property last year and the back yard was in a much better state. The description states you can park 6-8 cars on the driveway but this is incorrect. You can park 4 cars with one across the bottom. Finally, we had to buy toilet rolls on arrival as a couple of the bathrooms literally had 2 sheets of paper. I reported this to Sykes but never heard anything back. Also, it says there are spare toilet rolls in the unit in the hall along with shampoo and shower gel but this is not the case. Also, last year there were tea and coffee making facilities in the lounges but these had all been removed. If the items highlighted could be sorted, then this would be a fantastic property to stay in.

  Reviewed by Jacqueline3.4★Jul 2024

• "This property is huge and fit our party of 4 families of 4 in all the bedrooms."

  The bedroom space and associated bathrooms was excellent, however the communal space needs increasing; there’s one sofa and only enough dining chairs and tables for 12 to sit at. There wasn’t enough cutlery in the draws for 16 people which just seemed strange! The back yard needs looking at as this could be a nice area. The advert states enough parking for 6-8 cars, however only 4 can fit on the drive way and then one car on the road blocking the driveway in. Overall we enjoyed our weekend but wouldn’t like to stay a week due to the lack of communal space and utensils for the large group.

  Reviewed by Sally4.4★May 2024

• "Great property for our family get together."

  It would benefit from additional seating in the communal area. There was left over recycling in the yard area at the back that should be removed prior to a new party arriving. The location was excellent for all the attractions. Overall an enjoyable.stay.

  Reviewed by Karen4.4★Apr 2024

• "Brilliant location to explore - so close to town."

  Modern, clean house- perfect for a large get together. Brilliant to have all the bathrooms! Nice touches of small things you need there. Just wish small back yard matched the quality of the rest of the house - it could easily be rectified. Could not complain about anything but if looking for minor suggestions- there was not enough cutlery for the number of people & the fridge wasn’t big enough for all our drinks! Other than that, we would definitely recommend & thank you for a great stay (we even had sunshine in Wales!)

  Reviewed by C E5.0★Apr 2024

• "Had a great stay in a great location, place was really nice with plenty of rooms for everyone including rooms for kids to play games or computers etc."

  Overall it was good value for money. The only thing we would suggest is a couple of extra couches for the sitting room for extra comfort.

  Reviewed by Carl4.1★Apr 2024

• "Property is in a great location, it was very clean, towels & bedding were lovely."

  The description was 2 family en suite bedrooms plus a 3rd with separate bathroom, there is only one family en suite which wasn't expected but we managed to overcome. As the house is rented out exclusively, so would be groups of friends or families, a better option in dining room could be one long table rather than 3 separate round, which could give more room for more comfortable sofa's? The room would also be more comfortable & feel more private with curtains or blinds up at the window. 1st floor snug also would be more private with curtains & maybe better comfortable chairs or sofa's in both snugs. All in all, we were a large family gathering & had a lovely week.

  Reviewed by Louise4.1★Mar 2024

• "The property was brilliant, great location , clean , well presented and exactly as described."

  We enjoyed our stay and would recommend house to friends or consider returning. Despite- on arrival being unable to get into living area, no internet , all bins completely full in yard i phoned for advice - whilst the alarm on living room door was bleeping -extremely irritating. Had to go out but batteries and reboot internet i was on phone from3.10pm - 5.10pm and spoke to 6 staff members - having to repeat myself 6 times , when cleaning up I put all rubbish in bin bags in yard - not thinking about the seagulls or crows who destroyed bags , ate remains of Indian meal and flung rubbish everywhere -I had to clean up again . Bad start and ending to break but besides that everything good

  Reviewed by Helen4.4★Mar 2024

• "Loved everything about the house (definitely could do with another couple of sofas in the sitting room with 18 people!"

  ) and will definitely be coming back. We love the snugs and the fact all rooms are en-suite/have own bathroom - makes a family holiday more like in a hotel and much smoother to get everyone ready for a windy day in Llandudno!

  Reviewed by Rachel4.7★Mar 2024

• "THE HOUSE, IT'S DECOR AND CLEANLINESS WHERE EXCELLENT."

  WE REALLY ENJOYED OUR STAY. IT'S POSITION WAS PERFECT FOR A SHORT STROLL TO THE BEACH, PEIR AND SHOPS. THE ONLY FAULTS WE FOUND WERE THAT THE FRIDGE AND COOKER WERE FAR TOO SMALL FOR THE NUMBER OF GUESTS THE HOUSE COULD HOLD, WE STRUGGLED TO FIT EVERYTHING IN THE FRIDGE AND THE SAME WITH THE OVEN, WHICH DID NOT GET TO THE CORRECT TEMPERATURE, SO EVERYTHING TOOK LONGER TO COOK.

  Reviewed by Helen4.7★Mar 2024

• "We loved our stay here n would definitely recommend the property."

  The house is very nice inside and well equipped. Could do with extra couches in the main room. We are thinking about coming back next year. There were however a couple of issues. First the maintenance side none of the bathroom locks work and the actual turn knobs were all lose n kept falling off from normal operation of the doors. Some of the key pads were low on battery so these were not used incase they completely ran out. The house its self was very clean n tidy when we turned up however the back court yard was a mess. Tins and bottle all over the place. One of our lads cleaned it up. None of these are a big deal and we will defo be back again

  Reviewed by Shaun4.4★Feb 2024

• "The house is an amazing space for a large family or multiple families but I would say seating in the living room is where it is let down."

  Having so many en-suite bedrooms and the snugs for kids to play computer, grown ups to watch football is perfect, just more comfy seating in the downstairs room would make this outstanding. Kitchen has great space to prepare but could do with some larger and extra pots and pans. House was clean, great wifi and so warm. Highly recommend for large groups.

  Reviewed by Victoria4.1★Dec 2023

• "It was OK, but the bins had not been emptied so we had no where to put rubbish."

  A couple of the doors had come loose at the hinges. I also phoned customer services and sent an email to say that I needed help with my online account, I requested ring back. No one emailed or called me back. The house was OK and in a great location. The back yard was FULL of rubbish.

  Reviewed by Kathy2.8★Nov 2023

• "We really enjoyed our stay."

  We are a large family group of 14 the accommodation was great with the bedrooms all being en-suite. The location was ideal central location and we love Llandudno. The only thing I would say about the accommodation is the living room had one 4 seater sofa which was obviously not ideal when we were a large group. The children which are teenagers took advantage of the snugs which were located on the upper floors but with 7 adults in an evening we do like to sit together which the room wasn’t set up for, maybe another sofa would be an idea. Other than that we couldn’t fault it. Nice, clean and tidy property, kitchen well equipped.

  Reviewed by Miriam4.4★Oct 2023

• "House lovely met our requirements well equipped and clean."

  Better information on disposal of rubbish and recycling would have helped as previous guests had left rubbish bags in back yard it was very hot weather so when opening kitchen door & down stairs bed room door let in awful smell & flies. Back yard would benefit from a tidy up & outdoor seating,

  Reviewed by David3.8★Sep 2023

• "Everything was as expected but the fridge Freezer was not big enough for a ..."

  Everything was as expected but the fridge Freezer was not big enough for a family of 16 people, maybe another fridge freezer or a larger one would be better, apart from that iy was all good and we enjoyed it thoroughly

  Reviewed by Michael4.4★Aug 2023

• "The property is simply delightful, we had a family of 12 staying with plenty of room for all and more."

  Everything you need including a washing machine and dishwasher we will definitely be going back

  Reviewed by Christine5.0★Aug 2023

• "There was no bin space,"

  Reviewed by Hindi3.4★Jul 2023

• "Excellent location and an amazing house We absolutely enjoyed our stay but the ..."

  Excellent location and an amazing house We absolutely enjoyed our stay but the only thing I felt was required was door locks in the non en-suite bath rooms Otherwise everything was perfect

  Reviewed by Shenaz5.0★Jul 2023

• "The place was great, decor excellent and our stay was fabulous, however we had one issue only."

  It was to do with the garbage. When we arrived at the property, the bin bags at the back were all torn apart and the garbage was strewn all over the place. The house itself was very clean and tidy so it did not make sense why the back yard was such a mess. We quickly realised that it was the work of the seagulls and no matter how well we tried to hide the bin bags, the seagulls would find them and create havoc. Large dustbins, befitting the size of the accommodation, would be very useful. The locks on some of the bathrooms were faulty too.

  Reviewed by Rosemen4.7★Jul 2023

• "The house was very clean except for Bedroom 1 which stank of smoke!"

  None of the wardrobes had hangars - this would be an easy fix. The oven only had 1 shelf and wasn’t really big enough to cater for the number of people staying. Similarly, there wasn’t enough crockery for 16 people. Also, saying there is parking for 6-8 cars is not accurate. We had 4 cars and all spaces were full. Apart from that, we had a lovely stay. The house is in a good central location and very clean.

  Reviewed by Jacqueline4.1★Jul 2023

• "Really lovely place thank you and all the below comments are just minor suggestions."

  It would be good to have a broom or vacuum cleaner to help keep it tidy and it would be great to have handles on the inside of doors so they didn't need to be opened by pulling the latch. Clearer instructions on rubbish collection would be good too. All in all fabulous place though thanks again.

  Reviewed by Thomas4.7★May 2023

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