Llwyn Gwalch Estate

10 Customer Reviews

• "We loved the location of this property and would definitely stay again."

  Everything was clean and comfortable. A great base for walking and exploring the Llyn.

  Reviewed by Kate4.7★Aug 2024

• "Having previously stayed at this property we were disappointed to find the property had not been maintained and obviously uninhabited for some time."

  No checks had obviously been done before our occupation, cobwebs throughout, weeds growing on the patio and garden generally unkempt, outside bins had not been emptied for a considerable time and then we had an issue with the water stopcock not being turned on properly resulting in low water pressure so shower not working and very limited cold water in the upstairs bathroom. I have an ongoing compensation claim listing other faults with the property which I hope will be settled favourably Case Ref COR-384232-CF. Not a stress free holiday and I was consistently chasing up Sykes to get the shower situation sorted out.

  Thank you very much for your feedback, which I was very surprised to receive as our reviews both on the site and in the visitors book have always been ‘outstanding’. Small issues can arise of course and in the past have tended to be more due to guests not reading the property instructions on how to use facilities rather than issues with the property. Your query about the shower seemed to be dealt with promptly by Sykes as far as we can see, unfortunately as it is an electric shower, altering the controls on the main boiler will have had no effect at all as they are two different systems. I’m afraid your comment on checks being made to the property is completely inaccurate and more than a little unfair. Prior to each stay and certainly on this occasion the house benefits from a full turnaround from the housekeeping team who fully prepare the house for guests, complete a full clean, make up the beds, make sure the water is hot, put the heating on if necessary, and check for any damage from the last guests. Sykes also confirmed that the gardener had been to the property immediately before your stay. I am very sorry that you did not have a relaxing stay, and am currently investigating each point you have raised with Sykes to ensure the various services we have been paying for meet the required standards. Once they have come back to me I will be in a position to come back to you and complete this process. Once again, apologies that your stay was not as expected, and I hope that we can conclude this for you satisfactorily Property Owner

  Reviewed by Alison2.2★Jun 2024

• "We enjoyed an excellent stay."

  We know Morfa Nefyn well from previous stays so really appreciated the easy access to the beach via the back garden gate. Our only two minor issues were that the lock on the inner front door became very sticky. We did try and ease it with WD40 but it was still a little temperamental. Also, in the pink twin bedded room a bed leg was missing but as we didn’t need to use this bed it was not really a problem to us but might be to others. Thank you for helping us enjoy another lovely stay in Morfa Nefyn.

  Reviewed by David5.0★Aug 2023

• "Lovely property Had a great break here very impressed Only a short walk to the ..."

  Lovely property Had a great break here very impressed Only a short walk to the beach through the back gate which is dog friendly to the left as you approach the beach from the lane Will definitely go back Home from home Thanks John

  Thank you so much for your feedback, we are very lucky to be so close to the beach! So glad you had a happy stay and you are welcome back any time! Property Owner

  Reviewed by John5.0★Jul 2023

• "Lovely well presented and maintained holiday home."

  Location for beach excellent. We had two dogs with us and although the garden not totally secure we had no problems.

  Thank you so much for your feedback, and I hope to welcome you back to the beach again soon! Property Owner

  Reviewed by Alison5.0★Jun 2023

• "The photos do not do this property justice, it is comfortable and plenty big enough for 4 adults or more."

  The garden is private and lovely to sit in. Great location for the beach, easy walking distance. I would be very happy to return, and hopefully I will later in the year!

  So glad you had such a happy time in the cottage, we love the secret path to the beach too! we'd be delighted to welcome you back again later in the year. Thank you for taking the time to share your feedback. Property Owner

  Reviewed by Susan5.0★May 2023

• "Lovely cottage, great location."

  The cottage was very comfortable and well equipped. It’s in a fantastic location, so close to the beach and very handy for exploring the area. It’s wonderfully quiet and relaxing. There were a few negatives: The main bed was not made up when we arrived and we felt it was too late to contact the agent. It was sorted out very quickly the next day. One of the reasons we chose this property was for the the smart tv listed but the internet connection wasn’t strong enough for us to use our streaming services. The Places to Eat section in the welcome book would benefit from an update; at least two of the places recommended have closed down. All that aside, I would happily recommend this property.

  Thank you so much for taking the time to share feedback, and I'm happy to hear you loved the cottage! I'm so sorry to hear the main bed wasn't made up on your arrival! I will take this up with the housekeeper as I can't imagine why this was left off the turnaround. Despite the location, we have never issues with the internet connection in the cottage, I work on the (dreaded) Zoom happily from the cottage all the time and we bought the Smart TV specifically to cosy up with Netflix, and Amazon Prime in front of the fire in the Winter months, so I can only imagine there was a temporary issue with the area, but I'm very sorry you couldn't stream as planned. Re the places to eat, the chip shop in the village was renovated during the off-season, and the Ship Inn in Edern recently changed hands so was closed for a little while. Both are back for the 2023 season. I'm so glad to hear that you would happily recommend the cottage. Property Owner

  Reviewed by Kim4.4★May 2023

• "The cottage was well equipped and was in a great location"

  Thank you for your feedback, I'm so glad you enjoyed your stay Property Owner

  Reviewed by Fiona5.0★Apr 2023

• "We found the cottage very clean, the kitchen stocked with everything you would want, a great goody bag to greet us and the furniture and presentation lovely and homely - the outside picture does not do it justice."

  Just a few minutes walk from the back gate to the beach, an absolutely brilliant location. However there were 2 issues (ignoring the fact the electrics were switched off on arrival so the heating and fridge were not up to speed - to be fair Sykes dealt with this immediately and could not be faulted). The shower was very feeble (if that's a village wide problem with pressure there's not much can be done), and it went from cold to scalding with just a minor touch of the dial. Secondly the listing said the garden was secure which it wasn't - I could walk through the gaps in the hedge so our dog had no problem which was really annoying as it was 1 of the main reasons to pick the place - this description should be removed. Would definitely recommend, but not to those with pets.

  Thank you for your feedback, and I'm so happy to hear you loved the cottage and the proximity to the beach. Just in case you come back again, the shower does have a few settings which can be accessed on the head, one is definitely pathetic, but the others are all good. As there is no gas in the village the shower is electric, and electric showers all seem to go through a hot blast as they turn on, but quickly find the temperature required. The garden is described as enclosed on the description which I do think is accurate. I wouldn't describe it as secure as the perimeter is hedging rather than walls/fences I'm glad to hear that your queries on arrival were dealt with faultlessly by Sykes. Property Owner

  Reviewed by Joanne4.1★Mar 2023

• "House was lovely and in prime location."

  No problems at all.

  So glad you enjoyed your stay in North Wales and thank you for your feedback! We'd be delighted to welcome you back. Property Owner

  Reviewed by Ian5.0★Oct 2022

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