171 Snowdonia View

10 Customer Reviews

• "On a positive the kids loved the shape and spiral staircase."

  Layout worked well for us. Negative; Not clean, stairs dirty and not been hoovered. Cobwebs with spiders which boys did not like. Double bed unmade on arrival, spare sheets could only find a single and it was all creased and not very inviting. No oven gloves - dangerous getting things out of the oven/microwave. No bath mat -floor slippery and dangerous for boys when wet. No teaspoons - hard for the boys to eat yogurt and cereals. These niggles just took the edge off our stay.

  Reviewed by Elizabeth2.5★Jul 2024

• "We have been to this property before so we obviously like it which is why we returned."

  The location is amazing and the chalet itself is cosy and has a certain charm. However, there were 3 main issues on our arrival: - Cleanliness. It was not good. Cobwebs and dead insects everywhere, dirty toilet. We had to clean the whole place from top to bottom. I have no doubt that somebody had charged the owners to clean the property but frankly they are ripping you off. It was not clean at all and you don't go on holiday to clean. - Shower wouldn't work. A plumber was sent by Menai Cottages and the issue was water pressure. It was fixed fairly immediately. As we didn't arrive until quite late on our first day, however, it was essentially day 3 before it was sorted. - WiFi broken. The owner drove all the way from Kent to fix this, which seemed above and beyond. Thank you, Andy. Again, it was essentially day 3 of a 7 night stay when it was sorted. Finally, there is a hole/tear in the fascia/soffit to the rear of the chalet and something is nesting in there. The rustling at night did keep me awake at times. All in all... the location is amazing (I can't overstate this enough, it's stunningly beautiful), the owners are extremely helpful and the use of their Friends and Family pass absolutely invaluable. The children loved the activities on this quite brilliant site. The beds are comfortable and the kitchen and living room well enough equipped. However, the property just feels as though it needs a little more TLC and, whilst we had a great time together as a family, we were a little disappointed overall with the property itself on this occasion.

  Reviewed by Matthew3.1★May 2024

• "We had a lovely stay at 171 Snowdonia View It was clean and tidy on arrival and the beds were comfortable."

  A quiet area of the camp but still easy to get to the main hub. Shower is quite old and no Wi-Fi was frustrating as the mobile signal is poor there and wine glasses would be a good addition. Overall a great stay !

  Reviewed by Thomas3.8★Mar 2024

• "The property was exceptionally dusty and full of cobwebs."

  This created a big problem for my Son who has a dust allergy. I spent the first few hours danp dusting! It is very run down and needs a re vamp. The beds were awful and the bedding smelt damp. The feature of the property were the front windows which were very dirty. I thought it was very expensive for the quality of accommodation. The actual park and setting of the accommodation was very good However, I am sure, I could have got a caravan of higher quality for cheaper as on top of the rental price we paid £300 + for passes. Overall a not a great experience

  Reviewed by Carla1.9★Aug 2023

• "Decking full of cigarette ends and cobwebs, food and childrens bricks under the furniture."

  The oven was filthy, dont think it had been cleaned since new! No hand towels

  Reviewed by Janet2.5★Jun 2023

• "The existing reviews on Sykes website do not do this property justice."

  We have stayed in many lodges in the UK and this is probably our favourite. Everything about it was perfect for our family of 4, including the WiFi, which was pleasantly reliable. A lovely little property on a great site in a beautiful part of the world. I really hope we will be able to return. My only gripe was, prior to travelling, we had a total mare trying to book the playpass. Honestly, this was a total joke and cost me half a day of ringing Sykes Customer Services and Hafan Y Mor site. This should be a far more straightforward process and needs sorting as it must happen with most families who book the lodge. However, on the whole, so so pleased with the overall experience. An amazing holiday!!!

  Reviewed by Matthew5.0★Mar 2023

• "This may have been a privately owned property, but it was very dirty dust and cobwebs everywhere, so whoever does the cleaning needs sacking."

  fridge kept falling open , and holes in curtains , no info on facilities pack . Definitely not value for money on a 2 night break . Double bed is a camp bed and very uncomfortable. Really not a cared for property.

  Reviewed by Michael2.5★Sep 2022

• "Thank you for such a lovely stay we had a fabulous time."

  Your cabin was very comfortable and cozy and equipped with everything we needed. We would definitely stay again. The only issue was connection to the wifi, even the Haven one or to our own data which seemed to be little to no signal. But this seemed to be an issue for others on the same site too. If you could offer a wifi that would be great or a TV which is equipped with netflicks or BBC iPlayer etc so we can sign in ourselves that would be an extra bonus. Fabulous location in Snowdonia view though. Highly recommend staying here. Thanks again.

  Reviewed by Bianca5.0★Jul 2022

• "Party of six, four adults and two children."

  The weather, the scenery and fabulous beaches were the shining stars during our one week stay and the Haven staff kept the outdoor areas well tended. The property was an adequate size for our party of six. It is obvious from the photo's that it isn't spacious, so no complaints there. Larger than a caravan, smaller than most houses. The interior of the property was very clean. Kitchen utensils, crockery, cutlery, glassware aplenty - although a decent quality sharp knife - for those who love to cook - would by a great addition! Slicing an onion (sliding off an onion) was a long winded, tearful endeavour! The double bed was very comfortable, as were two of the four singles (the remaining two were, in our opinion, overly firm but they were being used by adults.) The sofas were comfortable but old and quite badly stained - though they did have throws to hide the worst. The addition of a table lamp in the lounge would be nice. The powerful ceiling lights were not conducive to an evening of relaxation. We borrowed one from a bedroom. Bathroom OK; Mira shower in a small cubicle but we weren't swinging any cats! Light sleepers should take earplugs. It's a bit creaky in there, particularly for those in the double bedroom below + the doors were all squeaky but I oiled the hinges - no charge :-) Decking area was a bit disappointing. The cushions for the outdoor furniture that were said to be stored behind the sofa in the lounge weren't there. We had to sweep masses of cobwebs for the railings. We noticed that the decking areas of identical properties nearby were cleaner and had pots of plants (albeit some were plastic) that made for a much more welcoming and pleasant exterior. Little touches can make a huge difference. We felt that the property needed a bit of TLC (a bit tired) but no major complaints. The niggles could easily be addressed without huge expenditure. It's also worth mentioning that we struggled to receive a reply from a pre holiday query we had. We were informed by Sykes that the owner had chosen the option of being uncontactable (by guests.) Our query was fielded by Sykes who, after two calls from us, contacted the owner who's answer was relayed back to us via Sykes. A rather long winded and frustrating process. Finally, as holiday property owners ourselves, we feel that our review is thorough, constructive, balanced and fair. Owners take note - it would be relatively cheap and easy to add those little touches and upgrade your property to 5 star status. On that basis, I would have no hesitation in recommending it to strangers and friend alike. Thank you.

  Reviewed by David3.1★May 2022

• "We had a lovely stay at hafan y mor."

  I dont think the lodge is big enough for 4 adults and 2 kids though. Not enough room in living area and only 1 bathroom. Lodge needs updating, new windows as you can hear the wind coming through. We did enjoy it anyway just think it really needs a lick of paint

  Reviewed by Darren2.8★Apr 2022

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