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"Little things overlooked."
Tea towel, lack of toilet roll, one ripped scatter cushion on the sofa, broken blind in the kitchen so open permanently overlooking the path. Fortunately not many staying at the time nearby.
Otherwise a pleasant cosy cottage, more for a family as opposed to 4 adults.
Steep hill if you're not good with hills.
Sorry to hear of these irritations . I have been in contact with the cleaners who overlooked the lack of tea towel and omission of an extra toilet roll. The rip in the scatter cushion and blind problem I was unaware of but I shall sort it out ASAP. I am glad you thought it a pleasant and cosy cottage and hope those things didn’t diminish your enjoyment. Kind Regards Bernadette
Property Owner
Reviewed by Richard3.1★Nov 2024
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"Lovely peaceful surroundings!"
Lovely Cosy little cottage. 20 minute walk along the old viaduct in to centre of Whitby.
Lovely stay.
Thank you for your positive comments and always good to have feedback . Really glad you have enjoyed your stay. Kind Regards
Bernadette
Property Owner
Reviewed by Joanna3.8★Oct 2024
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"Had a wonderful time with family."
Beautiful location which was also very strategic. Even the weather played along on our last couple of days.
Thank you Steve . We are delighted you have had a good break , which we all need at times… and we try and do our best to help you achieve this. Kind Regards Bernadette
Property Owner
Reviewed by Steve5.0★Sep 2024
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"The property is very comfortable and homely and in lovely surroundings, the beds are extremely comfortable."
We had a lovely stay there and would definitely stay there again.
Thank you Linda for your positive feedback. You are most welcome to stay with us again and glad you enjoyed your break . Also for your patience when sorting the fridge out. Kind Regards Bernadette and Mike.
Property Owner
Reviewed by Linda5.0★Sep 2024
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"Waterside Cottage is a true delight."
Set back from the river and with an amazing view of the viaduct. The rear garden is a bonus as is the parking space. It’s a lovely walk back into Whitby (approx 30 mins) across the viaduct. The house itself is well kitted out and very comfortable. Would highly recommend.
Thank you for your thoughtful observations and comments. It always gives us pleasure in knowing you have enjoyed your stay .
Property Owner
Reviewed by Helen Kathryn5.0★Aug 2024
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"Had an issue with obtaining the key after a four hour journey the last thing you need is messing about to get in the cottage , Cottage was comfortable and clean, the river, train, and viaduct view you could not see from the cottage , well maintained grounds, Ideal area with some lovaly walks, nice pub in the village serving good food and very friendly people."
Would l stay again definitely but my husband found the steap hill to the complex a bit to much to walk , so unfortunately not here, but the village of Ruswarp yes.
Hi Patricia, thanks for the positive and detailed feedback as it is always useful. Sorry that you had problems with the key collection. Unfortunately there was a mix-up with the handover of the key from the last guest but thankfully Sarah was there to help you out. I am glad that otherwise you had a pleasant stay. Kind Regards Bernadette
Property Owner
Reviewed by Patricia3.8★Jun 2024
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"We loved this house very peaceful fantastic view's all round."
Plenty of scenic walks, the house itself was very clean the kitchen was well equiped, good WiFi signal, bed was comfortable, bbq facility's in the enclosed grounds, play area for kids patio table at the house. We will definitely book this property again. LOVE IT!
Thank you for your lovely feedback and look forward to welcoming you back ! Bernadette
Property Owner
Reviewed by David5.0★Jun 2024
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"Lovely property in an ideal location - an easy walk along the cinder track and then you're in Whitby."
It's great to retreat to the peace and quiet away from hubbub of Whitby too. Everything you need is in the house. We'd definitely stay again and recommend it to others. Fantastic communication with the owner too.
Thank you! The peaceful location is exactly why we chose the cottage so we could combine the attractions of Whitby and the tranquility of the surrounding countryside. Looking forward to having you as a guest again .
Best Wishes
Bernadette
Property Owner
Reviewed by Julie5.0★Jun 2024
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"Lovely gardens and right by river."
With ducks swans roaming around house. .
Cottage clean , and comfy. One thing because of wet weather could of done with awning out side or table brolly. Couches bit worn. Needs tlc. .
Owner very helpful and friendly. All in all positive stay.
Thank you Nonie for your positive feedback . We always take notice of customers’ comments and we shall be hoping to update the sofas soon . Glad you enjoyed the company of the ducks ! We are not able to put up an awning due to site restrictions but a table brolly would be a good idea. Kind Regards Bernadette
Property Owner
Reviewed by Nonie3.1★Jun 2024
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"Lovely compact cottage, nice and warm, well equipped kitchen, great shower, nice and clean when we arrived."
Smart TV with lots of films was a bonus. Little bit of a drag from the carpark to the cottage so if you have a lot of stuff take a small trolley.
We would happily stay again with our dog who loved the walk along the cinder track to Whitby.
Thank you for your positive feedback and I am glad you and your dog enjoyed your stay and walks. Sorry you found that the distance from the parking spot a little difficult but at least it is flat and close to the cottage. We know parking is at a premium in Whitby so we feel grateful we have this facility on hand. Looking forward to welcoming you back . Kind Regards Bernadette
Property Owner
Reviewed by David3.8★Mar 2024
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"Hi, although generally clean the main bedroom light fitting and edges of the room covered in cobwebs with 3 found large spiders in there."
Property could do with a little love and attention (bulbs not bright enough, curtains in living room hanging off the rail).
Owner contacted us and made sure heating was OK for us and was very friendly.
Had an enjoyable holiday but overall, unlikely to book this property again.
Hi thank you for taking time to give us feedback .We have always had positive comments regarding the standard of cleanliness of the cottage.. However sometimes at the end of the season we have a visit from a family of spiders.. strangely around Halloween.. I checked the cottage on Saturday and the cleaners have dealt with the problem. I can only apologise from any stress caused.
I have also asked the present tenant to check the curtains and she told me one of the hooks had split and kindly took time to make it operational again. She also said that she had had no problem with the quality of the lighting.
I am glad you at least had an enjoyable holiday but saddened you don’t feel you would return . We do try and make our clients stay as comfortable as possible, as we feel the cottage is in the ideal spot for people visiting this lovely part of the country.
Property Owner
Reviewed by Helen3.1★Oct 2023
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"We had a lovely stay in your cottage which is situated in an idyllic position."
Beds were very comfortable.
Disappointed there was not a welcome tray nor milk as this would have been great after a long journey. It meant we needed to unpack straight away.
Sorry but because of rising prices we have to cut back on incidentals. Hopefully it didn't affect your stay . It was a helpful comment so we can let the subsequent guests know it wont't be provided.
Kind Regards
Bernadette
Property Owner
Reviewed by Wendy4.7★Jun 2023
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"Comfortable property great location"
Thank you Dennis for your feedback and I let us know if we could have improved your stay.
Regards
Bernadette
Property Owner
Reviewed by Dennis3.8★Jun 2023
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"What a fabulous time we had!"
The property was very clean, comfortable and well equipped, an ideal location for a walk into Whitby along the cinder path, the hill out of the complex was a bit of a pull but the more we did it, the easier it got! Would highly recommend and will use again
Thank you Margaret for your positive feedback and glad you had a great time.
Property Owner
Reviewed by Margaret5.0★May 2023
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"We thoroughly enjoyed our stay at Waterside Cottage (our second visit) it is a lovely clean, well equipped cottage."
The complex is in a very quiet and peaceful spot, whilst still being close enough to visit Whitby, Robin Hoods Bay etc. A perfect location.
The owner is very friendly and helpful, we would certainly come again.
Reviewed by Jean5.0★May 2023
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"We had a very comfortable and pleasant stay and would deffinitely stay there again when we next go to Whitby"
Thank you Bruce. We always try our best to
Make sure you have a lovely break. Best Wishes Bernadette
Property Owner
Reviewed by Bruce5.0★Apr 2023
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"Lovely cosy cottage very quiet and peaceful, lovely woodland walk to Whitby and ..."
Lovely cosy cottage very quiet and peaceful, lovely woodland walk to Whitby and watching the steam train passing by while sat by the river Esk perfect
Thank you for a lovely Holiday
Reviewed by Lisa5.0★Apr 2023
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"Lovely peaceful location nice place for walks would definitely stay here again."
Thank you for the positive feedback and hope to see you return again. Regards Bernadette
Property Owner
Reviewed by Barry5.0★Mar 2023
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"Having stayed several times here before we enjoyed our stay."
The only niggle we had was the double bed mattress seemed uncomfortable and would benefit by being replaced.
Reviewed by David4.4★Oct 2022
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"We had a very enjoyable stay, and the cottage was clean and well equipped, the area was perfect for us, we were able to visit lots of places in the surrounding area."
My only criticism would be that the duvet on the double bed is much too small. It only just reaches the edge of the bed, meaning that if we moved at all we were not covered by it. We are both small, slim people so i could imagine this would be a real problem for anyone bigger or heavier.
Reviewed by Jean4.7★Apr 2022
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"Steep road to get to the cottage."
But could see the wildlife birds deer rabbits.
Can see the steam train to from kitchen window but not that noisy as they stop about 8 pm at night
Reviewed by John4.7★Apr 2022
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"Very enjoyable stay."
Clean and comfortable only problem was complicated tv instructions. Would recommend to friends and family
Reviewed by Dorothy4.7★Apr 2022
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"Lovely accommodation in a fantastic location, just a 20 min walk to the town centre."
The cottage itself had everything we needed, we were very comfortable and would highly recommend. Received phone call from friendly owner a few days before to confirm key collection etc and designated parking spot close to the property a bonus.
Reviewed by Debbie5.0★Mar 2022
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"Lovely location, great communal facilities, good parking, friendly site."
The house itself was quite pricey, we struggled with the hot water and the floorboards are creaky, but we really enjoyed our stay
Reviewed by Anna4.4★Jul 2021
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"Lovely place to stay you need to be prepared to walk as about 20 to 25 minute walk into Whitby."
Owner was very helpful with information about key pick up and other information required. Over all had a good holiday lovely place swimming pool was a bonus would use again if I holiday in Whitby.
Reviewed by Russell3.4★Jul 2021
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"All was good."
It is nice accommodation and the location is ideal for a 20 minute walk along the cinder trail into Whitby. Good play area for the kids. A bit disappointing that the swimming pool wasn’t open because of COVID. Overall, a nice week helped by good weather.
Reviewed by Steve4.4★May 2021
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"Lovely spot, very quiet and was lovely to watch the steam train go past"
Reviewed by Kerry5.0★May 2021
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"The location is amazing."
The house is nice but could do with a fresh coat of paint everywhere and a few cracks sorting. The towel rail in the bathroom is coming off the wall and the curtain in the hall is lacking curtain hooks !! The owner controls the heating which means it was cold when you wanted it warm and you had no control at any time. Also there are window locks on the windows downstairs and no key . Carpets could do with a steam clean .All these things are relatively small in a place that is otherwise lovely.
Reviewed by Lesley3.8★May 2021
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"Excellent location for Whitby and surrounding area, well placed for interesting walks."
Spacious car parking slot only 63 steps form the front door, picnic bench outside the back door is bathed in sunlight in the afternoon. Excellent power shower, just the thing after walking to Robin Hood's Bay and back. This is the 3rd time we have stayed in the area, and look forward to returning soon.
Our only complaint is the 10% booking fee Sykes charge, which we consider a bit rich given that we do the booking over the internet.
Reviewed by John5.0★Apr 2021
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"The key collection was awkward, parking was not ideal for pensioners having to carry luggage a 100 yards to the cottage."
The shower access was very difficult.
Reviewed by Edwin4.1★Sep 2020
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"Nice cottage."
Fifteen minutes walk into Whitby along the cinder track. Good contacts from the owner. Very helpful. A very nice spot under the viaduct. By the river.
Reviewed by Paul5.0★Sep 2020
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"Very good time had we will return"
Reviewed by Trevor5.0★Nov 2019
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"It was our first time in this cottage, it was spotlessly clean , well equipped and everything you need , swimming pool to use was lovely ."
Fabulous spot down by the river, loved the steam trains going past , also very nice walk into Whitby via the cinder path across the viaduct fabulous views (and no need to take car which makes a nice change) . We most certainly will return.
Reviewed by Linda5.0★Sep 2019
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"Nice welcoming pack of tea, coffee and wine provided by friendly owner."
Facilities in the house and communal areas were excellent. Location quiet and walkable along a novel cinder track (disused railway line ) into Whitby if you can manage a steep hill at the start. Worth considering as a base to visit the area.
Reviewed by Joy4.7★Aug 2019
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"Really nice site and really nice little house."
Had a very relaxing time would recommend.
Reviewed by Stuar3.4★Jul 2019
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"Cottage is comfortable and clean with everything needed for our stay."
Arrangements about picking up key easily sorted with a call from the owner a few days before arrival. Complimentary coffee items and a bottle of wine waiting for us at the cottage on arrival.
Reviewed by Peter4.7★Jun 2019
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"An attractive, warm and comfortable cottage."
The location is pretty and quiet.
Easy access for a number of seaside resorts as well as the North Yorkshire countryside
Reviewed by Lesley4.7★Apr 2019
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"The cottage was very well equipped & in a super setting with the bonus of a shared pool."
Reviewed by Marc4.7★Apr 2019
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"The cottage is perfectly positioned for Whitby and surrounding area and was very quiet at the side of the Esk !"
Reviewed by Stephen4.7★Mar 2019
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"Collection of keys a bit messy."
Owner helpful on the phone.
Otherwise very good venue and accommodation.
Small well designed site, location next to river.
View from viaduct bridge picturesque.
Only minutes away from Whitby.
( Very friendly Ducks visit every day)
Reviewed by Keith5.0★Nov 2018
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"What a lovely cottage and location."
Perfect for my 4 year n dog. They loved the walks all around the area.
Reviewed by Bernadette5.0★Oct 2018
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"A lovely property in a good location."
Loved watching the steam trains pass by,
Reviewed by Patricia5.0★Sep 2018
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"Great location, lovely accommodation and facilities perfect for for a family holiday."
Reviewed by Matthew4.4★Aug 2018
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"Overall it was a good holiday ."
The location was ideal and the facilities in site were good.we are looking at booking with Sykes again .
Reviewed by Andrew4.4★Jul 2018
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"The cottage was comfortable and cosy the kitchen was a bit of a squash and a squeeze with two people in."
Overall it was a quiet spot with well maintained outside areas. WiFi was a problem went fine for three days tried all ways to reconnect again it wouldn’t. Great for getting into Whitby lovely walk on the cinder path which took twenty minutes.
Reviewed by Sharon4.1★Jul 2018
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"Very quiet area."
Easy walk to Whitby along cinder path. Perfect for dogs.
Cottage good apart from creaking floor in front bedroom. Very good communication with the lady that owns it too
Reviewed by Victoria4.1★Jun 2018
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"A very pleasant cottage in a lovely setting."
Reviewed by Richard5.0★Mar 2018
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"Absolutely loved staying here, ideal location, ideal for taking your pet on holiday with you."
We would recommend this cottage to other.
Reviewed by Angelina4.6★Sep 2017
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"Good communications with the owner throughout the booking, cottage very clean, tidy and comfortable, location perfect especially for dog owners, would definitely book again."
Many thanks...ian
Reviewed by Ian5.0★Sep 2017
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"Lovely family holiday , the cottage was ideal for us and the whole area is beautiful"
Reviewed by Tim5.0★Aug 2017
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"Clothes became damp in the built in wardrobe."
Uncomfortable bed in our opinion.
Reviewed by Kevin4.2★Jun 2017
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