Broomhill View

44 Customer Reviews

• "Fantastic cosy little cottage, super comfy bed, would definitely return and recommend."

  Suggestions: bigger throws, no orange bags under sink for rubbish?

  Reviewed by Teresa5.0★Nov 2024

• "The cottage was very dirty living room and kitchen floors filthy stair carpet stained and dirty ."

  Living room window very dirty,double bedroom rug filthy pictures on wall heavy dust and cobwebs .kitchen cupboard doors full of finger prints wall in kitchen old food splashes,two frying pans covered in grease and rust so not really fit for use.Bathroom traces of black mould round bath, old rusty toilet brush not clean.Bedding on double bed needs to be bigger, extra pillows needed and maybe throws for all beds was very cold .the cottage sleeps four we had two nights only one toilet roll left for us and no hand-wash in bathroom.We have rented many cottages in the village this is the first time I have felt the need to leave a review.We were asked to leave the cottage as we found it bit if a nerve given the state of it .

  Thank you for visiting Broomhill View. We and our agents encourage guests to contact us on arrival if there are any issues that need addressing, rather than waiting until they return home. We strive to give all our guests the opportunity to really enjoy the self-catering holiday cottage experience. Our feedback scores for cleanliness are consistently high, our housekeeper is very experienced and thorough. Property Owner

  Reviewed by Karen1.3★Nov 2024

• "We had a lovely stay at Broomhill View."

  In a great location and had everything we needed (although a new non-stick frying pan is required). The heating kept us warm once we got used to how it worked. The only downside was 2 flights of stairs down to the bathroom from the main bedroom but we would happily stay again.

  Reviewed by Yvonne4.7★Oct 2024

• "Lovely cottage and a real home from home."

  .everything was at hand in the cottage in a perfect spot close to the harbour and all local facilities...really enjoyed our stay and would definitely return..

  Reviewed by Dean5.0★Feb 2024

• "Property was spotless."

  Bedding was white and very clean (better than in the photos). Only complaint was I could hear a dripping noise in the main bedroom all night from the boiler below. I put some white noise on my phone which helped. We really enjoyed our stay. Brilliant location in Staithes!

  Reviewed by April5.0★Feb 2024

• "Hello, Unfortunately, I have quite a few points for improvement."

  Cons: LOUNGE - Tired, lounge furniture and soft furnishings (cushions, throws etc). - In much need of decorating. KITCHEN - No hand soap (basic requirement) - Only two wine glasses, we had to borrow two more form the pub (basic requirement). - No salt and pepper (basic requirement) - No large saucepan. - No cleaning fluid. - No kitchen roll. BATHROOM - No hand soap (basic requirement). - Shower - although hot, the flo was weak. ATTIC BEDROOM - Bedside light on left-hand-side not working. FIRST FLOOR BEDROOM - Single bed on right, mattress needs replacing, as lost all firmness. HALL/STAIRWAYS - All carpets need cleaning. -------------------------------------------- Pros: - Great location. - Nice, clean bathroom - Great working fireplace - Warm - when storage heaters up and running. - Nice attic bedroom I would stay there again if all my points were addressed.

  Reviewed by Rebecca2.5★Dec 2023

• "Beautiful cottage in a beautiful place."

  Thank you for the extra Christmas touches, would love to stay again.

  Reviewed by Patricia5.0★Dec 2023

• "Lovley cottage with everything we needed for our holiday."

  Spotlessly clean and clear instructions for heating which meant cottage warmed up quickly. Staithes is a lovley place to visit. Can recommend the George Inn for food - best fish and chips in Staithes. We parked our car in Glenvale which was superb.

  Reviewed by Pamela4.4★Oct 2023

• "Directions to the cottage were incorrect as the gift shop which was previously opposite the property had moved."

  We had a lovely holiday in the wonderful Staithes which we were familiar with from when we lived in the north east.. The cottage is a charming old building on the High Street but this does mean that the bathroom is two flights of narrow, steep stairs below the main bedroom and (if you are 6ft 2) one of those flights has limited headroom. Make sure you bring everything you need as there is no welcome pack etc.

  Reviewed by Andrew3.4★Sep 2023

• "We admittedly forgot to contact the owners 48 hours prior to our arrival so that was down to us but the directions were confusing at best, inaccurate at worst."

  We were told it was opposite a gift shop, it turned out to be 100 yards away. I also think the owners should make it abundantly clear this accommodation is totally unsuitable for any one who has the slightest problem with walking up multiple steps or inclines, .. the car park is half a mile away up a very steep incline. Having said all that the accommodation it's self is "compact" but clean and comfortable.

  Reviewed by Dorothy4.1★Sep 2023

• "Well equipped, beautifully presented and ideally located we just wish we’d have been able to stay longer."

  Unanimous decision - we want to stay there again!!

  Thank you for such lovely feedback, we are glad to hear that you enjoyed your stay. We look forward to welcoming you again in the future. Property Owner

  Reviewed by Linda5.0★Sep 2023

• "Great location in village center, would book again."

  Thank you for your positive feedback, we are very happy to hear that you would like to return . Property Owner

  Reviewed by Ray5.0★Aug 2023

• "Amazing cottage, great loaction."

  Even better than I'd expected. Can't fault anything, had a great stay. Cottage was very well equipped, perfect. Looking forward to stopping again in the future.

  Thank you for such lovely feedback, we are happy to hear that you enjoyed your stay and look forward to welcoming you again in the future. Property Owner

  Reviewed by Adam5.0★Jun 2023

• "We are a family of four, two kids 8 & 11."

  We were so happy and comfortable in this light filled, charming house. Super clean, everything we needed in the kitchen for cooking, comfy beds and living room too. We loved watching the world go by on the little bench outside and meeting other residents and holiday makers. It is a really friendly place and the location by the sea was perfect for the kids to have a bit of independence too. Easy costal bus to Whitby etc and Cleveland Way walk. We loved it!

  Thank you for your wonderful feedback, we are glad you enjoyed Broomhill View and the beautiful village of Staithes. Property Owner

  Reviewed by Tessa5.0★May 2023

• "Our stay at Broomhill View was a bit of a mixed bag, tbh."

  Things we liked: location, cleanliness of the property, helpful instructions on managing our stay and checking out of the property. We also loved the pictures and photos of local scenes in the property. Things we disliked: no corkscrew or hairdryer - not that we could find anyway, and no mention of the need to bring same with us; the bed was uncomfortable and there was no place for 2 adults and 2 x 12 year olds to eat together other than in front of the telly. And whilst we realised that the bathroom was on the ground floor when we booked, coming down 2 flights of stairs to use the bathroom in the night was a bit of a chore. I think that this might suit other holidaymakers better as it's a charming, little cottage in a prime location but there were a few things noted above that left us with some grumbles.

  Thank you for your feedback, we are glad that there were many things that you enjoyed about your stay. We do not advertise that we have a hairdryer but a corkscrew should be available for your use. Unfortunately sometimes things go astray and can only be replaced when we are notified. We are sorry you found our bed uncomfortable and appreciate that memory foam mattresses do not suit everyone. Whilst our kitchen is small there is sufficient space around the breakfast bar for four people, we have stayed ourselves with our grown up children many times. Broomhill View is a small fisherman’s cottage and the description and photographs do show this clearly. Property Owner

  Reviewed by Helen3.1★Apr 2023

• "We have had a fabulous weekend at Broomhill View this weekend."

  The cottage is in a great location on the High Street so great to explore straight from your door. We parked on the top car park at the top of the High Street(a steep walk so not ideal for people with mobility issues) which was great value and was able to pull the car up outside to unload the car when we checked in. The cottage was clean and comfortable and had everything we needed. We took our own fire wood to light the fire in the evening and this was lovely. We would highly recommend Broomhill View and will definitely come back and stay again.

  Thank you for your lovely feedback, we are so glad you enjoyed your visit to Broomhill View in the beautiful village of Staithes. We hope to welcome you again in the future. Property Owner

  Reviewed by Natalie5.0★Apr 2023

• "We have stayed at Broomhill View previously some years ago and knew exactly to expect."

  Perfect for two adults and ideally placed right on the high street with all amenities required for a short stay. If the storage heaters are used correctly (instructions at the cottage) plenty warm enough and fuel can also be purchased locally for the open fire which is in excellent order / well kept. The walk to the car park is steep...nature of the village and part of the charm. Well equipped and spotless.

  Many thanks for your kind feedback, as returning guests you clearly enjoy the beautiful village of Staithes. Property Owner

  Reviewed by Emma4.4★Dec 2022

• "The cottage is cold and draughty."

  This is exacerbated by the fact that when you check in the heating is set on minimum and there is no immediate hot water either. This really does not make the cottage very welcoming. We appreciate that we are in a fuel crisis and costs are high but when you know guests are arriving on a cold December evening it is not acceptable to arrive to a very cold house. I accept that there are 2 electric heaters that can be used to help warm the house but these were inadequate and made very little difference despite them being in constant use throughout our stay. The type of heating for the house is also inadequate and at no point, despite carefully following the instructions, did we feel warm. The heater in the kitchen didn’t work. Added to this, there is a real fire which I would have expected, given that the heating was poor, the first basket of firewood to be free and then any additional wood charged. This is what we have experienced when we have stayed in other accommodation. However this was not the case and a charge was in place for any. We did eventually purchase some wood from a local supermarket and although the fire was nice the draughts remained. We accept this is an old cottage but draught excluders should be considered. We have stayed in other cottages in Staithes and not had this issue as they have been warm and cosy. The 5pm check in is the latest we have ever experienced. If there was a late check out I could understand that but checkout is the fairly standard 10am so the check in time does not make sense. The statement on the booking that early check ins and late check outs are not accepted along with ‘must not do’ instructions around the house and from Sykes cottages just gives a feeling of a lack of any personal touch to this holiday when compared with other companies/owners we have used. As you can see we are quite disappointed.

  Thank you for your feedback, however please note the feedback following yours from our returning guests who had taken the time to read fully the instructions for the storage heaters. We do not live locally and so our advert makes it clear that we are unable to supply fuel for the fire. We do have a draught excluder for the front door as we know that the nature and age of the building requires this. With regard to our check in time I’m afraid this is governed by our housekeeper who looks after other properties too, currently we are regrettably unable to bring this forward. We are sorry you did not enjoy your stay, we have several returning guests who visit during the colder months who all enjoy Broomhill View. Property Owner

  Reviewed by Nicola2.5★Dec 2022

• "Second time staying here and I was alittle disappointed."

  Kitchen was not equipped for 4 guests, only 1 dinner plate so we had to use saucers to eat from. Only 2 folks, 2 knives, 2 spoons, no cups. Heating broken in kitchen so it was super cold. Rubbish in master bedroom bin, double bed squeaky everytime you move and cleaning wasn’t as clean as first visit. I’m sorry but we won’t be rebooking. Great location though. Thank you.

  We were obviously confused and concerned to receive your feedback having had the cottage checked prior to your arrival and following your departure. However, your feedback is simply false as in fact when you left there were 7 dinner plates, 8 dessert plates, 8 bowls, 6 mugs and sufficient cutlery for up to six people. We do not own any saucers. The heater works perfectly well in the kitchen as it has for previous and subsequent guests. If the cottage was as you described when you arrived it is inconceivable that you would not have contacted us to report your findings immediately. We welcome constructive feedback and any opportunity to improve but on this occasion we are at a complete loss as to why these comments have been made. Property Owner

  Reviewed by Vikki3.1★Nov 2022

• "This is a lovely cottage in a stunning location and would be ideal for couples, but unfortunately it did not suite my family and i and we left after two nights."

  the house was just to small for the four of us, it took a long while to get the house warmish, we didn't find the beds comfy and both my self and my wife had injuries so the ten minuet walk uphill to the car park or further to the co-op was just too much for us to enjoy the holiday. i should have researched in better before booking

  Thank you for your feedback, we are sorry to hear that Broomhill View was not suitable for your needs. Property Owner

  Reviewed by Luke3.4★Oct 2022

• "We were delighted with our stay at Broomhill Cottage."

  It was spotlessly clean and all facilities were in place as advertised. Location could not have been better!! We would highly recommend staying here!

  Many thanks for your lovely feedback, we hope to welcome you again in the future. Property Owner

  Reviewed by David5.0★Aug 2022

• "Love this cottage, 2nd time stopping here, well presented and kept, decorating and cleanliness impeccable, very comfy beds and bedding."

  Thank you for your kind feedback, we are glad to hear that you enjoyed your stay at Broomhill View. Property Owner

  Reviewed by James5.0★Jul 2022

• "Thanks for a lovely week."

  The cottage is lovely and quaint, but is very small and may not suit four adults. There isn't much room to store food in the kitchen, so don't do a big shop! There was no corkscrew, but a quick visit to the Royal George, who were happy to help, sorted that problem! We often had to move people off the bench when we wanted to use it, and it was quite intrusive- it sounded like they were with us in the front room, so privacy could be an issue. That's not down to the cottage or the owners though, and a little assertiveness sorted it. Some great rock pooling and fossil hunting to be had on the beach. We used the Cow Bar free car park (which was a bonus) as the Bank Top one was very full, and you need the RinGo app or cash to use it.

  Thank you for your feedback, we are glad you enjoyed the village and Broomhill View. **Just a note for future guests that the Cowbar car park is no longer free.** Property Owner

  Reviewed by Alison4.1★May 2022

• "Very sur[prised at the fantastic location awesome 5 days wish we had stayed longer."

  Great little cottage.

  Thank you for your lovely feedback, we hope to welcome you again at Broomhill View. Property Owner

  Reviewed by Darrell5.0★Apr 2022

• "As expected, this is a small cottage, and a little bit of a squash for the four of us, but it was nice and cosy in the evening, and easy to keep warm."

  The open fire was lovely, and the wifi worked really well. The house itself is in the perfect position, with lots of lovely amenities too.

  Thank you for your lovely feedback, we are glad to hear how much you enjoyed your stay in the beautiful village of Staithes. Property Owner

  Reviewed by Hannah4.1★Feb 2022

• "Lovely property."

  Small but everything we needed. Fantastic location in such a beautiful place. Some thoughtful touches throughout. The host was efficient and helpful and responded straight away. We would definitely go again.

  Thank you for your positive feedback, we hope to welcome you again for a future stay at Broomhill View. Property Owner

  Reviewed by Gillian5.0★Jan 2022

• "The layout of the cottage with downstairs toilet was not advertised parking was ..."

  The layout of the cottage with downstairs toilet was not advertised parking was to far away and expensive we are elderly and found the whole experience too exhausting and physically too much for us

  We are naturally disappointed that you did not enjoy your stay at Broomhill View and whilst we would always welcome the opportunity to improve where we can, the comments in your feedback are inaccurate. The details on Sykes website are clear and mention twice the fact that the bathroom is on the ground floor. Likewise the parking arrangements for the property are clearly mentioned. It's unfortunate that these booking oversights so negatively impacted your stay in the beautiful village of Staithes. Property Owner

  Reviewed by Caroline2.2★Sep 2021

• "Lovely little cottage in ideal position."

  A hairdryer would have been useful. It would also have helped if the cost of car parking was noted in listing. Sadly on stripping bed the mattress was found to be quite stained. Mattress and pillows could do with replacing.

  Reviewed by Liz3.8★Sep 2021

• "The cottage is for four people but there is no way four people would be comfortable in the downstairs of the property, much to cramped, plus the no parking situation which added on £70 to our holiday."

  ? The cottage provided everything we need but no starter pack for the open fire . Very clean throughout.

  Reviewed by Glenys4.1★Sep 2021

• "We had a lovely stay at this cottage."

  On arrival it was spotlessly clean, had all the facilities needed and was comfortable. The beds were soooo comfy and warm. Only two minutes from the beach which is perfect and had a sea view from the main bedroom. My only negative comment would be that due to the storage heaters we were chilly in the evening on Saturday. The weather is unseasonably cool at the moment, and there were small radiators that could’ve been used but I didn’t find the downstairs one until the next day when I hoovered before we left. My mistake, and it’s not a criticism of the Cottage, just a comment. We would definitely look to return to this pretty and quaint cottage.

  Reviewed by Janette4.7★May 2021

• "The cottage is lovely."

  Small, cosy and perfectly formed. Fantastic location just a few minutes to the beach and with a great butchers shop across the road!

  Reviewed by Michelle5.0★Oct 2020

• "Tv could have been a little larger"

  Reviewed by Marie4.1★Sep 2020

• "Fab walking area and delightful village."

  Lovely cottage. Your blurb says minimal mobile signal. NO mobile signal (either with 02 or EE at cottage!!) Perhaps others should be aware - although this didn’t trouble us unduly!! Also the first flight of stairs has a low head height at one step. There is a plaque which says ‘mind your head’ but husband (6 ft) only took note after hitting his head once or twice!! Due to Covid-19 restrictions would advise incoming guests to book nearby pubs for evening meals (if their idea is not to cook) as soon as they have booked cottage as Cod and Lobster (excellent pub on seafront) already booked, for example, until end November now! They do accept walk ins but it’s hit and miss if there’s an available table inside or out.

  Reviewed by Jo3.8★Sep 2020

• "Beautiful little cottage in the most perfect location."

  ..highly recommend

  Reviewed by Ann5.0★Aug 2020

• "Beautiful cottage so welcoming and cosy will defiantly be returning"

  Reviewed by Tracey5.0★Jan 2020

• "Really good location with great facilities at hand, spotlessly clean cottage with a charming interior."

  Accurate description in the listing so met our expectations. Would return and have no hesitation in recommending.

  Reviewed by Claire4.4★Jul 2019

• "Property has storage heaters."

  We were there at the end of March. Thankfully it was fairly mild. Despite this the property was like a freezer. Not good

  Thank you for your feedback. Storage heaters are simple and effective. If used correctly they provide more than adequate heating for the property. There is also an open fire and a portable oil filled radiator that guests can use if they wish to during colder periods. We visited ourselves at the beginning of March, when it was cold, and after your stay at the beginning of April and on both occasions the property was sufficiently warm. We encourage guests who are not familiar with storage heaters to take the time to read the instructions Property Owner

  Reviewed by James3.8★Mar 2019

• "Very well placed cottage, clean well looked after with very thing we needed ( no ..."

  Very well placed cottage, clean well looked after with very thing we needed ( no Wi-fi but not a major problem) thank you for an enjoyable stay wish we had stayed longer

  Reviewed by Anthony4.7★Mar 2019

• "Nice feel to the house and very homely."

  Reviewed by Kenneth5.0★Feb 2019

• "One small criticism is that it was not made clear in the cottage details that the bench outside the front of Broomhill View, does not actually belong to the cottage."

  There is no back garden or courtyard so I was looking forward to sitting on the bench in the evenings, but it was often occupied by locals or other visitors.

  Thank you for your feedback and I am glad you enjoyed your holiday. The bench outside Broomhill View does actually belong to the cottage, however due to our enviable location on the High Street (particularly as it enjoys a sunny position) people passing by often sit on the bench as they do on many of the other benches up and down the street. All that is required is a polite & friendly excuse me and the occupants will move along, we speak from many personal experiences during our own & family visits. Property Owner

  Reviewed by Diane5.0★Jul 2018

• "The cottage was well located on the main high street of the village, close to gift shops, butcher's and pubs, just a minutes' walk to the sea front."

  It was cosy and warm ( as long as you use the storage heaters properly and follow user instructions). Beds were extremely comfortable. Only real drawback was having to come down 2 flights of stairs, through the lounge and kitchen to the bathroom to use the loo during the night.

  Reviewed by Amanda4.7★Mar 2018

• "Cottage was beautiful and I am a regular stayer In staithes."

  We just wanted do to get away from it all without our sons (x6) Cottage was beautiful- attention to detail second to none. We only had to speak to ‘Sykes’ and the owner once and they couldn’t hAve been helpful If we had to pick and give one thing that could be improved I would say be aware of the weather in staithes!!! It was bitterly cold, we come from ‘down safffffff’ And it was a shockIng to the system the cottages are original so take some warming up - make sure your take logs etc for fire!!

  Reviewed by Melony4.4★Feb 2018

• "We had a lovely time at Broomhill View."

  Thank you very much.

  Reviewed by Joanna4.6★Dec 2017

• "Beautiful setting, beautifully presented, well kept, spotlessly clean."

  Guaranteed to visit again Thank You

  Reviewed by Dean4.8★Nov 2017

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