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"We loved the cottage and everything about the cottage, except that we had water issues."
The management was great to try to help us but we had to deal with the one shower not working properly. The ensuite shower had very little water pressure and so it was hard to shower. The other bathroom had issues with the hot water not working properly and then they fixed part of it but it was too hot or too cold. Neither of the bathrooms had very good water pressure so showering was the only issue we had. The staff was amazing. The apartment was clean and comfortable. We loved the place other than the water issues.
Dear Darla, thank you for taking the time to review and provide feedback on your Garden Apartment stay. It was most unfortunate that you had an issue with the water pressure and shower while you stayed with us, as we had never had a problem previously. As our property maintenance manager was unable to rectify after we called him out, we did source a new shower which was fitted by an electrician and plumber. This issue has now been resolved and we apologise for the inconvenience encountered during your stay. Once again thank you for the review and also highlighting that the staff dealt with the matter as best they could. Kind regards, Neil & Pam
Property Owner
Reviewed by Darla4.4★Sep 2024
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"We like the Property and will stay again"
Dear Graham, thank you for taking the time to review The Garden Apartment, it was great to welcome you back to one of our properties and pleased to hear you liked the property. We look forward to welcoming you back. Best wishes, Neil, Pam and Eleanor.
Property Owner
Reviewed by Graham4.7★Oct 2023
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"Its a lot bigger than the photos ."
Beds are really comfortable . Excellent location. Will definitely stay again
Dear Michael, thank you very much for the feedback, it is good to hear you enjoyed your stay and will return. It was lovely to host you. Pam & Neil
Property Owner
Reviewed by Michael5.0★Oct 2023
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"We had a really relaxing and comfortable stay at the Garden Apartment."
Lovely comfortable beds and bedding, towels, well equipped kitchen (only negative the kitchen scissors!!).
A few suggestions would be if there had been four of us the seating in lounge might be a bit cosy and maybe some milk wouldn’t be a bad idea as we had travelled all day and then had to find a shop.
We would definitely stay again as it is perfect for touring the North Yorkshire coast and the moors.
Dear Michael
We are so glad that you enjoyed a relaxing and comfortable stay at the Garden Apartment, it was lovely to meet you. Thank you for your comments which we will definitely look into.
Neil & Pam
Property Owner
Reviewed by Michael4.7★Sep 2023
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"A truly lovely property in fabulous surroundings."
Everything was as described on the website. Yes we would book with Sykes again.
Dear Maria,
Thank you for your lovely comments, it was great to meet you both too. We look forward to seeing you back at Rudby Hall and the Garden Apartment. Neil
Property Owner
Reviewed by Maria5.0★Apr 2023
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"There was nothing lacking at the Garden Apartment."
It is immaculate in every way; the views onto lawns and gardens is very pleasant. Bunnies and pheasants were a common occurrence. The welcome tray was appreciated after a long journey. We enjoyed our visits to the nearest village of Stokesley but parking is difficult to find. Our favourite memory will be the day we hiked up to Capt. Cook's Monument...such glorious North Yorkshire scenery at the top!
Dear Mary & Tony,
Thank you very much for this lovely review. We were delighted to hear you enjoyed your stay with us and appreciated the local area and the views from the Garden Apartment too. We hope to see you return one day. Best wishes, Neil & Pam.
Property Owner
Reviewed by Mary5.0★Apr 2023
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"Fabulous apartment."
Spotlessly clean.Excellent information and communication from Neil,thank you..Magnificent well maintained grounds to explore.
Dear Linda, thank you so much for your lovely review, it was good to meet you both. I am so pleased to hear you enjoyed your stay at the Garden Apartment and found you had everything you required to have an enjoyable stay with us. We hope to welcome you back. Neil & family
Property Owner
Reviewed by Linda5.0★Oct 2022
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"Superb value, beautiful location."
Highly recommended
Dear Angus, thank you once again for staying with us at The Garden Apartment and for this review. It was lovely to host you and your family and I am delighted you had a wonderful stay. Neil & family
Property Owner
Reviewed by Angus5.0★Oct 2022
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"This apartment is beautiful."
Thank you for a wonderful week feeling relaxed and rested in the beautiful grounds of Rudby Hall. The private garden with comfy garden sofa’s to relax while the children played was just lovely. The apartment is rather large and it was perfect for us as a family as it provided plenty of space. We had a great week visiting places nearby and also the seaside. I look forward to coming back again.
Dear Jemma,
Thank you so much for your lovely review. We are so pleased you and your family enjoyed the Garden Houses and the grounds. It really is a fabulous area to explore and it is good to hear you made the most of it. We look forward to welcoming you back. Neil & family
Property Owner
Reviewed by Jemma5.0★Aug 2022
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"We loved this property and had our best holiday in a long time here."
The apartment itself was spotlessly clean and had plenty of space for our family of four. We loved the high ceilings, shuttered windows and uncluttered and modern décor. The views from the windows looking out over the grounds of Rudby Hall were so restful. It was a pleasure to be free to potter around the grounds and so enjoyable to stay in such beautiful surroundings. We very much enjoyed being shown around Rudby Hall by Neil. The apartment’s garden is completely private and we spent a couple of evenings in it just soaking up the peace. We went to Yarm, Stokesley, Whitby, Staithes and Saltburn-by-the-sea. We also visited a couple of National Trust properties, Ormesby Hall and Fountains Abbey, both of which are within easy reach. The property is perfectly placed for lots of lovely days out. We felt very relaxed in this wonderful place. We could not have wished for warmer, friendlier or more helpful hosts. Thank you very much Neil and family.
Dear Jackie,
Thank you very much for this review, and your feedback. It is very much appreciated.
It is was lovely to host you and your family and I am so pleased you had a lovely stay in the Garden Apartment.
We do hope to see you all again some time in the future.
Kind regards and our very best wishes.
Neil & family
Property Owner
Reviewed by Jackie5.0★Aug 2022
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"We had a wonderful stay at the Garden apartment."
The apartment was very clean, spacious and well equipped. The garden was lovely accessed via the flight of private stairs at the entrance to the apartment. For us (a couple) the location was perfect. We spent most days walking both locally and a little further afield on the coast. We also enjoyed visiting Whitby and various National Trust properties. Our hosts Neil and Pam were extremely friendly, helpful and welcoming and we would like to thank them very much for facilitating such a peaceful and enjoyable holiday.
Dear Helen,
Thank you very much for your review. It was lovely to meet you both and we are so pleased you enjoyed your stay at the Garden Apartment and the local area. There certainly is plenty to enjoy, with the coast and countryside on the doorstep. We hope to welcome you back one day in one of the properties either at Rudby Hall or Whitby. Neil & Pam
Property Owner
Reviewed by Helen5.0★Jun 2022
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"Excellent apartment very warm & courteous welcome by the owner from the time he ..."
Excellent apartment very warm & courteous welcome by the owner from the time he handed over the keys to the time we left the property , extremely spacious , immaculate clean and in a perfect peaceful location for relaxation could not ask for a better place to relax, would certainly recommend to anyone who want to be certain to find a perfect place for a break
Dear Eugene,
It was a pleasure to host you and your wife in The Garden Apartment, we really value your feedback. I was pleased to hear you enjoyed the peaceful location and found it the perfect place to relax. Our sincere thanks and we look forward to welcoming you back soon.
Property Owner
Reviewed by Eugene5.0★Oct 2021
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"Immaculately clean, Very comfortable, Well equipped and peaceful - what more could you want?"
A great apartment. The hosts, Neil and Pam were very welcoming, friendly and helpful. They were available if needed but left us in peace. Very well equipped, spotlessly clean and very comfortable place. High quality bedding and towels, powerful double shower cubicle in the en-suite to the enormous stately main bedroom. The private garden with new furniture and cushions was lovely and it was so nice to stroll in the well maintained grounds of the hall. An ideal location for holidaying in North Yorkshire, nearby Stokesley had all the amenities you might need and the coast at Whitby was not too far away.
Thank you - we will return!
Mr and Mrs Townsend September 2021
Dear Hugh,
Thank you so much for the lovely review, it was a pleasure to host you at The Garden Apartment and we were delighted to read these comments. We hope to see you again soon.
Property Owner
Reviewed by Hugh5.0★Sep 2021
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"Luxury accommodation and grounds."
Reviewed by Philip5.0★Sep 2021
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"We very much enjoyed the spacious, very clean, and well furnished apartment, the beautiful views and the well maintained gardens gave us a 5 star experience & a peaceful holiday !"
!! a special thank you to the manager's for being friendly & helpful.
Lots of lovely walks and activities around the area.
Samuel & Sara Grohman & fam.
Westcliff on sea
Reviewed by Sara5.0★Jul 2021
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"Stayed another great week here, just as quiet comfortable and peaceful as last time."
Reviewed by Roger5.0★Jul 2021
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"The beautiful country house setting of this large, newly refurbished apartment was really special and the welcome from the owners made it more so."
Reviewed by Monica4.7★Jun 2021
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"What a great find, quiet comfortable and incredibly spacious."
We met with family and explored this beautiful area, returning in the evening to nothing but the sound of the birds.
Reviewed by Roger5.0★May 2021
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