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6 Guests
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3 Bedrooms
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4 Bathrooms
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Pets Yes
Features
- Hot tub
- Off road parking
- Sauna
- Garden / Patio
- Cot available
- Highchair available
- Dishwasher
- Broadband / WiFi
Reviews
2 Customer Reviews
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"I will write separately to the owner / general manager as the stay did not live up to my expectations or the price tag for two nights."
Had booked the cottage as a treat for my 60th birthday. The location and estate were beautiful. Although the cottage was clean and the bedding and towels were lovely, it needed a great deal of maintenance and tlc. Big stains on the walls (looked like bottles of bubbly had been popped and had splashed all over the walls). There were stains on the soft furnishings and settees. The other key things that were disappointing were: - turning up at 3.15 and the property was not ready for us and the staff weren’t aware that we were booked in as it was “not on the office calendar” - no guest information or welcome pack - the only instructions we were given were on how to use the steam room (never managed to get the hammam option to work). - no hot water on Sunday evening or Monday morning - so unable to shower etc - hot tub did not warm up on Saturday evening and Sunday morning so we could not use it. The hot tub was one of the main reasons we booked the property so really disappointing. Did text the GM at 8 on Sunday morning but no one turned up until 10.30 - just before we were leaving the property - the hot tub needed updating- many of the controls didn’t work, the LED kept showing error. - the garden needed lighting and some tlc eg removal of old chairs / cushions
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"We are still awaiting feedback from the property manager as he promised to get back to us following our stay at the Fullerton in Belsay 4-7 August."
We fed this all back to him at the venue but not had any contact since our departure. It is hard to know where to start: Generally Unclean - asked 3 times for cobwebs and dead flies/spiders to be removed from kitchen - this wasn't done. Badly stained furniture; Walls with obvious recent flood damage streaks down kitchen, living room and hallway walls; Wallpaper hanging off and flapping on all 3 bedroom walls ; Extremely hot upstairs due to radiators on full blast and unable to switch off (visited during hot summer period and made it very uncomfortable to sleep; Bedrooms smelt of wet plaster at night; Hot tub not working properly and was unusable for first 24 hours after our arrival until engineers came to review it then only partly worked; Boiler broke down so we had to have cold shower on one evening and had a 'maintenance' engineer visit following morning and still unable to fix the problem resulting in 2 hours delay to our day and having to shower in another property; Rug being removed from living room due to appalling filthy state and suspected fleas; No instruction or welcome pack to show where to go or what to do on the property Noise from the office which was adjacent room to the cottage (felt like it was in the same room) as kitchen/ living area; No mirrors or cupboards / hanging space in main bedroom; Automatic lights in en-suites & corridors flicking on and off all night. All in all very disappointing as this was meant to be a break away to relax. Sadly it did not meet expectation or reflect the price we paid. I'm still wanting to speak about how this can be rectified. Fyi we have never complained about anywhere else we've ever stayed but this property was not anywhere near satisfactory.
Summary
- Three bedrooms: 1 x king-size, 2 x twin (zip/link can be super-king-size on request)
- Shower room with walk-in shower, basin, heated towel rail and WC
- Shower room with walk-in shower, basin, heated towel rail and WC
- Bathroom with bath and shower over, basin and WC
- Ground-floor shower room with shower, basin, WC and sauna
- Open-plan living space with kitchen, dining area and sitting area
- Electric central heating
- Electric oven and hob, microwave, fridge/freezer, fridge with ice box, washing machine, dishwasher, coffee maker, kettle and toaster
- Smart TV, WiFi
- Fuel and power inc. in rent
- Bed linen and towels inc. in rent
- Highchair and travel cot available on request
- Allocated parking
- Enclosed garden with lawned area, gravelled area and patio, furniture and hot tub
- One well-behaved dog welcome
- Sorry, no smoking
- Shop 2.4 miles, pub 4.4 miles, lake 1.4 miles
- Note: There's an additional charge of £25 for the dog
The property
The Fullerton, a traditional holiday cottage is nestled in the little hamlet of Belsay in Northumberland and has been lovingly restored from a stable block into this peaceful holiday escape, equally perfect for families, couples or friends alike.
Stepping over the threshold and into the open-plan kitchen and sitting space, you will be delighted by the traditional interior, with the original red brick walls that have been lovingly restored from its past, you will feel a dose of nostalgia from the moment you put your bags down.
The kitchen has unique tiled flooring, as well as plenty of amenities for the chef to cook up a storm; Or in warmer months, head out onto the patio and indulge in a spot of outdoor dining alfresco style, before having a dip in the hot tub with your favourite glass of wine, engulfed by the surrounding countryside with occasional glimpses of the gentle stream of How Burn that is enveloped around you.
Afterwards, unwind in the spa offering indulgent treatments such as a sauna, steam room and an authentic Moroccan Hammam treatment, before resting your head in one of the three bedrooms; all boasting warm, tastefully-presented interiors with wooden beams, making sleep come that much earlier.
If you can tear yourself away from this idyllic escape, the local village is home to two Historic attractions; Belsay Hall, an ornate Victorian mansion built in the early 19th century, and Belsay Castle, home to the Middleton Family in the late 14th century.
Both boast rich heritage, an ideal afternoon for History fanatics and photographers alike, with a picture-perfect opportunity at every angle, you will be amazed as you stroll around these serene grounds.
For nature lovers, have a stroll around Nature Grotto Hartburn Forest or Bolam Lake Country Park, and relax by the lake, keeping an eye out for wildlife that inhabits there.
Golfing enthusiasts will make a day out of Morpeth Golf Club, surrounded by beautiful grounds with stunning scenery, this town is also home to an array of eateries and shops to keep the other members of your family content!
Afterwards, check out the impressive Morpeth Chantry, a must for music lovers; With plenty of live music performances.
For sea lovers, Cambois Beach offers a change in scenery, with a plethora of coastal walks available, a dip in the sea to cool down or to top up your tan, before gazing at the sunset over the harbour.
A bit further out is Ashington, which also has its share of history and culture; The wonderful Queen Elizabeth II Country Park offers a lovely spot for a homemade picnic.
The Fullerton is your peaceful countryside escape at the click of your fingers, awaiting memories to last a lifetime.
Note: This property has a Good Housekeeping bond of £100.
About the location
BELSAY
Ponteland 5.9 miles; Morpeth 9.7 miles; Newcastle 13.5
Belsay is a popular village and civil parish in Northumberland, about 5 miles from Ponteland on the A696, which links Newcastle upon Tyne to Jedburgh. Being about 20 minutes from central Newcastle, with a 7 minute drive into the popular village of Darras Hall where most of the Newcastle United footballers live, Belsay has a tea room, post office and pub to name a few of the amenities available to you. As you head out of Belsay there is a right turn taking you to the popular Bolam Lake and just before you get to Bolam this farm is situated off the road down a farm track. Belsay is a village Scottish nobleman and doctor John de Strivelyn was granted the manor around 1340 by Edward III. On his death, the estate passed to his daughter, who was married to Sir John Middleton, and has remained with the Middleton family since. Belsay parish includes the former parishes of Bitchfield, Black Heddon and Bolam, and is home to Belsay Castle and Belsay Hall. Belsay Castle is a 14th Century medieval castle situated at Belsay - a Grade I listed buidling and nationally important archaeological site. This lovely village is steeped in history and you are sure to enjoy your visit to this iconic location, while having easy access to Newcastle as well as neighbouring towns in Northumbria.
This property offers the following short breaks:
- Winter
- Off-season
- Last minute
- Christmas