Foxden

Very poor customer service from Sykes I spent days trying to contact customer services WhatsApp conversations were pointless and never got answered Probably the worst holiday rental company I have ever dealt with

We stayed at Foxden during August.

We had booked for 4 nights however, due to the uncleanliness of the property we were only able to stay one night. We were given a full refund, only as we approached Cornish Cottage Holidays ourselves.We were still out of pocket, our holiday ruined & unable to travel again that summer. We are holiday cottage owners ourselves with Sykes. We were very surprised by the poor standard of this property.

Beautiful character cottage, clean, everything you need, short walk into Sherbourne, owner got back to us straight away as we could not work TV he even sent a friend round to help us sort it out.

Would definitely stay again. Imformation booklet just needs to say where to leave rubbish and recycling as no recycling hubs in Sherbourne town.

Lovely cottage just right for the two of us just need more information in pack about what to do on last day regarding beds and rubbish but that’s the only fault I can find great location

Very clean, comfortable and convenient.

Pleasantly presented, with all amenities required.

Wonderfully historic building, beautifully decorated.

Bed was super comfy! Made full use of the wood burning fire, made the room so cosy. Cottage had everything you'd need for a short stay. The tea, coffee, milk and biscuits were most welcome. Location was perfect. We came by train and it was a very short walk through the hugh street to the cottage . Loved Sherborne, so much history, great shops and places to eat and drink. Thanks for having us!

Cleanliness - fridge wasn’t very clean.

Never used cutlery, glasses or crockery, never looked that clean. Realised towards end of holiday there was only pillow protectors on and no pillow cases. Slip mat needed in bath.

Many dangerous aspects in this property.

The curves on both stairs need handrails, as do the steps in the garden. The bath with a hand shower needs a shower curtain, as noted by previous guests, also the wooden bathroom floor becomes slippery when wet. We had to sweep away wet leaves which made the patio and path slippery. There was not enough crockery to justify using the small dishwasher in the tiny kitchen. There was dirt and dust in a corner of the lounge. A very disappointing experience, not up to the usual standard of a Sykes property.

Foxden is a lovely period property in a great town centre location with the bonus of parking.

It has been sympathetically restored and furnished. However, it has the drawbacks of a period property and we found it rather compact and dark with very tricky stairs and access. We were unlucky to encounter a significant woodlouse problem during our stay. There is some traffic noise, but it didn't disturb us unduly.

We enjoyed our stay at Foxden.

It’s very close to the town centre and the car parking space is very handy. The house is well equipped and had everything you need for a comfortable stay. The road outside is very busy and we found the constant noise too much at times. We prefer showers and found the hand held one in the bath difficult to use.

Fine for 2 but might not be so good for 4 people.

You do need to be foot sure to relax here as there are lots of steps from the car down through the garden and in the cottage too. A shower rather than a shower head, or at least a shower curtain, would be good. Nicely situated for enjoying the town and surrounding area.

Beds very comfy - best we have slept in - great little cottage, walking distance for shops and castles, locals very friendly and helpful.

We have already contacted Sykes (and the owner) about Foxden.

It was not possible to contact Sykes by phone so an email has been sent. Upon arrival to the property, we found mushrooms (fungus) growing neat the cupboard door in the lounge. Would you stay in a place where fungus is growing on the floor in the lounge? The dust was extreme! This property looked like it had not had visitors for sometime and had certainly not been cleaned prior to occupancy! Cobwebs throughout the place, uncomfortable furniture. A rug in the lounge would make it feel warmer. A dressing table in the bedroom would also be useful. The kitchen is ilequipped. Three pans, and oven trays that all need a good clean. I cleaned the grease off the oven trays before I could start cookin A holiday location spoiled by the accommodation. Certainly not worth the cost.

Foxden is a lovely place to stay.

Very central to the village. It was absolutely delightful, comfortable and had everything we needed. We would certainly return for another holiday if we wanted to come back to this area.

We loved our stay at the cottage!

Full of character but with all the mod cons you need. Perfectly located with easy access to the center of Sherborne. Loved the garden and the kitchen and the bathroom. Very clean and tidy. We are only sad we didn’t find it sooner. We would definitely recommend it and would definitely stay again.

A lovely and interesting property.

Spotless and obvious care taken to provide a comfortable stay. There are, as described, a lot of steps both inside and outside the property, so with the wooden floor in the top bedroom and the staircases you need to be careful. Owner was very responsive to our query and comments

Lovely stay at the cottage everything you need from home to home

Foxden is a beautiful cottage just a couple of minutes walk from Sherborne town centre.

The property has everything we needed for a very comfortable stay and had a great blend of old world feel with modern facilities. We also found the owners were very easy to communicate with. We enjoyed our stay so much, we have already booked our break with them!