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"What a wonderful week we have just had at Box Tree Cottage."
This cottage was clean and comfortable and a joy to come back to every day. The beds were extremely comfortable which isn’t always the case in a holiday rental. All the fixtures and fittings are good quality. The showers are amazing and so are the views. The owner Martine went over and above for us as the wi-if was down for the first few days and she kept us updated every day. Also we discovered that there wasn’t really any child friendly plates or cups and I mentioned this to her as my 3 year old granddaughter was struggling a bit with the big glasses and we didn’t want her to break anything. 2 days later a lovely cup and plate arrived in the post for her with a lovely note from Martine. Such a lovely thing to do. We would definitely recommend this cottage and hope to return when we next visit Yorkshire.
Thank you very much for your positive feedback. I was very worried about the lack of wifi and although it was out of our control I was grateful to you for you letting us know so we could do something about it. Also sometimes we miss personal things which are important to our guests and when told we act on it to the best of our ability so thanks for communicating with us. Very happy that you had a lovely week and we look forward to welcoming you back soon.
Property Owner
Reviewed by Ellen5.0★Oct 2024
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"A fabulous cottage that was very comfortable and well-equipped."
The Wifi was very unreliable but we survived! We will definitely return
Thank you so much for your feedback. I’m afraid it’s a general thing in all the cottages in the area that the Wi-Fi drops out occasionally but on the plus side it does wonders for your board gaming skills :) Glad you enjoyed your stay and hope to see you again soon!
Property Owner
Reviewed by Helen5.0★Sep 2024
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"A second stay here, just lovely ☺️"
Reviewed by Anne5.0★Aug 2024
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"We had a lovely stay at Box Tree Cottage, very clean, comfy beds, good location."
Thanks very much for taking the time to feed back and so glad you enjoyed your stay. We think it’s really important to roll into a comfy bed when you’ve had a long journey so very happy you thought so too. Hope to see you again :)
Property Owner
Reviewed by Pamela5.0★Aug 2024
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"With a few tweaks and care the cottage could be improved
There was no hand wash in kitchen or bathrooms, no dishwasher tablets, no washing up liquid, -only 1/2inch left in bottle,- no bin liners, chipped crockery, coffee mugs were badly stained."
I soaked them in Steredant tablets before I could use them. the oven, hob and sinks required a good clean, as did the fridge and the broken shelf replaced
The shower base was very slippy and nothing to clean it with.. used a small hand towel to stand on when showering. The stairs were very steep and narrow.
I was very surprised that there was no smoke alarm, I understood it was a legal requirement in all holiday cottages.
No mention of the steps up to the front door, off road parking was mentioned, but it was very tricky parking in the space available.
The cottage is not dog friendly, Our JR escaped under the gate on arrival. very steep and rocky path up to small piece of grass available. There was no mention of the steep road up or down to the cottage, very narrow road with cars parked everywhere,
Positives.. heating very efficient and comfortable bed.
I suggest that the owners and Sykes are honest with us and say exactly what to expect at a holiday cottage. this the first time I have booked with Skyes and I was very disappointed with this cottage. For the amount of money we paid I expect better standards.
I have been using holiday cottages for the past 15 years and am normally very happy with the cottages we have used in the past.
Thank you.
Thank you for your detailed feedback, although it sounds like your stay was more of an adventure than a relaxing getaway! We genuinely appreciate you taking the time to share your experience, and we’re already rolling up our sleeves to make some changes.
First off, apologies for the cleanliness issues and the lack of essentials like hand wash and bin liners. We promise we’re not trying to test anyone’s survival skills, and we’ll make sure future guests aren’t caught short like this again. As for the chipped crockery and stained mugs, we’ll be giving those a swift retirement.
Regarding the steep stairs and narrow roads, whilst we can’t flatten hills or widen ancient paths, we’ll do a better job of giving our guests the heads-up. With regards to the rocky path, it’s just following the land’s natural character since the property is on a hill. We’ll make sure this is clear in our descriptions next time.
We hear your thoughts about the dog escape; it sounds like your JR is quite the little Houdini! We’ll look into securing the gate better, so no more unplanned adventures.
For parking, we understand it was tricky. There is a larger parking space available, as described in the cottage details on Sykes Cottages. It just required a quick phone call, and we could’ve directed you to it.
If you ever encounter any issues during your stay, please don’t hesitate to call us. We’re here to help and will do our best to make things right.
Thank you again for your feedback. We’re committed to turning these hiccups into improvements for future guests!
Property Owner
Reviewed by Sheena1.3★Aug 2024
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"Had a wonderful week in this beautiful cottage ,close enough to get to where you ..."
Had a wonderful week in this beautiful cottage ,close enough to get to where you wanted to go on either a bus or train so we could enjoy the beautiful quiet surroundings
Lovely fully equipped kitchen ,lovely comfortable beds,would have been nice to have a blackout in the twin room as very light in the room by 430 am would definitely stay here again
Thank you so much for your feedback and so glad you had a good time. I note your black out curtain request and linings for the curtains are on their way. Hope to see you again soon :)
Property Owner
Reviewed by Paula5.0★Jul 2024
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"Good, well equipped and furnished cottage in excellent order and very well sited for activities in good or bad weather."
Thank you for taking the time to feedback. It really helps with providing as much as we can for our guests. Glad you enjoyed your stay!
Property Owner
Reviewed by David5.0★Jul 2024
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"It is a well equipped, comfortable cottage in a quiet corner of the village."
We were pleased with the welcome we all received - even biscuits for our dog! Thanks for all the local information, including a detailed local map which was invaluable for finding the numerous local walking routes.
Thank you for your positive feedback. Our doggy guests are equally as important to us as our human one’s !! Glad you enjoyed the surroundings. We also love the peace, quiet and beauty of the area :)
Property Owner
Reviewed by Susan5.0★Jun 2024
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"Lovely cottage - cosy & comfy."
Had everything we needed & we had a very relaxing stay.
Thank you for your positive feedback. Glad to know that we could help In someway to recharge your batteries :)
Property Owner
Reviewed by Kelly5.0★Jun 2024
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"We had a lovely, relaxing stay at Box Tree Cottage."
It was spotlessly clean when we arrived. The beds were very comfortable and having 2 lovely bathrooms was a real luxury.
There are lots of lovely walks straight from the door so we didn’t even need to use the car very much. The surrounding countryside is beautiful.
The owners were quick to respond when we had a minor plumbing problem which was really helpful.
Thank you so much for your positive feedback and very glad you enjoyed your stay. Your understanding over the faulty tap was very much appreciated and we always try to address any issues as quickly as possible so that you have the best stay possible. Hope to see you again!
Property Owner
Reviewed by Helen5.0★Jun 2024
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"Beautiful, extremely clean cottage in a peaceful corner of the village."
Well equipped, we had everything we could have needed. The beds were really comfortable, we slept exceptionally well. Another plus was the full sized towels. So many times we go away and the towels provided are tiny! Thank you so much, oh and for the wine too, it was lovely.
Feedback either positive or negative is much appreciated. I am so glad yours is positive as we try really hard to keep Box Tree perfect. Thanks very much :)
Property Owner
Reviewed by Beverley5.0★May 2024
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"Fantastic cottage, very clean and comfortable."
Ideally placed for seeing the area. Not too far away from any places you would want to see. The steam railway is a must
Thanks so much for your feedback. Box Tree is in a beautiful corner of the world so very happy you enjoyed your stay. Hope to see you again!
Property Owner
Reviewed by Stephen5.0★Mar 2024
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"Simply superb holiday cottage located in a surprisingly quiet corner of the village."
Accomodation spotlessly clean with all you require for a break from the norm (although another baking tray would be helpful for some) Heating controllable and certainly adequate for us. If you are a keen walker - there is a fantastic array of footpaths directly from the door. We tried as many as we could fit in - visit every scrap of open access and you won't be disappointed - embrace the mud though as it is everywhere in March. Parking - not suitable for anything bigger than a SWB VW Transporter. It was a tight fit and this wasn't an issue as our van didn't need to move all week. Pubs - if you are a fan of decent beer look no further than the excellent Bay Horse in the village. We tried a few and this was the best by far. A real locals pub - no food that we witnessed on our several visits there. Highly recommended!
Thank you so much for your positive feedback. The baking tray is noted and on its way. If you ever visit again we have recently acquired a bigger parking space which is about 30 yds from the cottage, a little walk I know but handy if you have a large vehicle. I will let Sykes know
Property Owner
Reviewed by Cathi5.0★Mar 2024
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"A beautifully renovated and well appointed cottage in a secluded part of the village."
Everything you need for a great stay including a week’s supply of firewood, most generous!
Amazing views from the cottage, especially when covered in snow and great walks on the doorstep too.
An easy walk to Haworth which is very quaint with lovely shops and pubs. Great meals and a friendly welcome at The Fleece.
Can’t fault Box Tree Cottage , but can’t believe The Lamb and The Dog and Gun do not allow dogs especially as this is perfect dog walking country . Friendly welcome at The Bay Horse in the village which does music and quiz nights.
A great stay all round .
Thank you
Jenny
Thank you for your lovely feedback. I am so glad you had a good break and that Box Tree was cosy and warm. I have taken so many photos of the snow covered hills which are always are joy to see. Hope to see you again soon!
Property Owner
Reviewed by Jenny5.0★Feb 2024
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"Absolutely superb cottage in a lovely location."
The hosts prepared the cottage for Christmas which was fabulous. Thank you for the Christmas hamper too. Cooking Christmas dinner was made easy with the well equipped kitchen. Such a cosy cottage for spending Christmas was our relatives. We will back in the Spring/Summer when hopefully we can enjoy the surroundings too.
Thank you for your wonderful feedback. It really makes a difference and it’s always good to know that we’re doing it right. Happy New Year
Property Owner
Reviewed by Shirley5.0★Dec 2023
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"The cottage was absolutely lovely."
Very comfortable and clean, My son managed to park his landrover perfectly after a cpouple of days as there wasnt enough room really for a big car.The only not so good was the weather.Very wet but we would recommend the cottage very much.Maggie and bill edwards.
Thank you so much for your review. If you ever visit again we have now organised a bigger parking spot almost opposite Box Tree for larger cars.
Property Owner
Reviewed by Maggie5.0★Sep 2023
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"Our second stay at this lovely property, Box Cottage is set in the perfect location of Oxenhope, with views of the hills from bedroom windows."
In good weather, we used the patio table at the front. (There is no back garden). Excellent dining pub up on the moor a 5 minute drive away, or you can walk to another for a drink just around the corner. 7 mile drive to Hebden Bridge or only 2 to Haworth, the cottage couldn't be better placed in this area. A great local shop just a 10 minute walk away (quite a steep hill on return) or slightly further to see the vintage railway station. At the cottage itself, the beds and bedlinen are superbly comfortable with a real luxury feel. Two bathrooms are a bonus. Wifi was reliable. TV adequate. Sofa not particularly comfortable but armchairs are fine. Our only slight quibble this time was that we needed to quickly buy £10 worth of basic household items for the kitchen as they weren't anywhere to be found, but this may have been an oversight, as it hadn't happened on our previous trip. The local shop has everything you might need, plus a great fresh bakery. We hope to return.
Thank you so much for your informative feedback. Please accept my apologies as of course there should be basic household items in the property. I have spoken to the cleaning company about this and I will reimburse you for your inconvenience. I look forward to welcoming you again to Box Tree at some time in the future. Kind regards, Martine
Property Owner
Reviewed by Penelope4.4★Aug 2023
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"Beautiful cottage with everything you could need, close by to many local tourist attractions."
Train station, local shop & 2 pubs all within 5 minutes walk from cottage, would definitely book again.
Awwwww, thank you Stuart, much appreciated. Just finished clearing the straw up from the straw race
Property Owner
Reviewed by Stuart5.0★Jun 2023
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"This is a beautiful cottage, the only thing missing was a bread board to protect the lovely kitchen worktops."
Everything we needed was provided. It's in such a beautiful location and the layout is brilliant for 2 couples with the bedrooms and bathrooms separated by the stairs. It was an extremely enjoyable holiday.
Thank you so much for your lovely feedback. The breadboard should be in the pan cupboard but I will double check. Glad you had a good holiday! Box Tree Cottage is a perfect place to chill
Property Owner
Reviewed by Richard5.0★Jun 2023
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"We thoroughly enjoyed our stay at Box Tree Cottage, such a lovely, comfortable cottage with everything you could wish for, and the bed was so comfortable."
Beautiful views from the bedroom, ideally situated for everywhere we wanted to visit, in fact we visited 12 different places within the week we were there! All within a 10 mile radius.
We ate at The Dog and Gun, excellent Lamb Henry and The Robin Hood Inn, also excellent food .
A very welcome bottle of wine in the fridge to welcome us was a nice touch.
Parking the car could be tricky for larger vehicles, however we managed with a Ford Focus OK
Would definitely recommend this cottage
Thank you so much for your feedback. We really appreciate it and hope to see you again.
Property Owner
Reviewed by Denise5.0★Apr 2023
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"Absolutely lovely stay and very helpful and kind owner."
Thank you!
Glad you enjoyed your stay and your feedback is much appreciated.
Property Owner
Reviewed by Sarah5.0★Mar 2023
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"Lovely clean cosy cottage with comfy beds and added bonus of two bathrooms."
Great pub dog and gun a short drive away lovely food, warm ambience and super staff.
Small downside was parking, there is a space but it’s tight although we do have a big car. Perhaps milk could be left in the fridge rather than wine but that’s our preference.
Reviewed by Jane4.7★Feb 2023
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"Box Tree Cottage is a lovely place to stay, so much care and thought has been put into the cottage and to its guests, it's spotless and everything you want is there."
The location is excellent too, with great views from the cottage, and Oxenhope is a really nice village with the added bonus of the Steam Railway just a few minutes walk away from the cottage. We would thouroughly recommend Box Tree Cottage.
Thank you, thank you, thank you. So glad you enjoyed your stay. Hope to see you again when a quiet and peaceful break is needed
Property Owner
Reviewed by Kevin5.0★Aug 2022
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"I have holidayed in cottages for years #."
Box Tree was the cleanest and most comfotable.
The interior designs were modern but the historic also came out in the fabric ofthe building.The silence from the roadsand fields around was stunning. Just right for relaxation and recuperation .
The generous spirit o the owners exuded through the whole building...from the bottle of wine in the fridge to the umbrella at the door .
Loved our stay.
What lovely feedback!! So glad you enjoyed your stay. I also think Box Tree is a lovely place to chill but then I suppose I am a little bit biased
Property Owner
Reviewed by Dee5.0★Aug 2022
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"We had a very comfortable and enjoyable stay at Box Tree Cottage."
Perfectly located for the stretch of the Pennine Way we were walking very clean and well equipped. The owner was super helpful and responded to enquiries quickly which was also helpful. A lovely place to stay.
Reviewed by Anne5.0★Jun 2022
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"Fantastic cottage very comfortable with all sorts of extras you wouldn't expect including a drawer of all the things you didn't know you needed."
Extra touches include carefully chosen pictures and a fantastic shower. We recommend this cottage to families and friends alike but be aware the area is hilly and the cottage is on a steep hill.
So glad you enjoyed your stay and thank you for the great review. You’re right though, the hill isn’t a problem in the summer but when the snow comes ….well, let’s say it becomes a little more challenging
Property Owner
Reviewed by Anne5.0★Apr 2022
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"This was without doubt one if the cosiest and most comfortable cottages we have stayed in."
The road is very quiet, which made this location perfect for sleeping too. Great pub for dining a very short drive away, and the drive across the moor to Hebden Bridge is truly beautiful. Our cottage was immaculately clean, and the bed linen very high quality. We will definitely book here again.
Thank you for such positive feedback. I’m so happy you loved the cottage and the area as much as I do. Here’s to the next time!
Property Owner
Reviewed by Penelope5.0★Apr 2022
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"Well maintained and comfortable accommodation."
Thoroughly enjoyed our stay. Maybe some sort of clock in the sitting room would be an added bonus, but appreciate this is very much a personal taste. Would certainly recommend
Thanks so much for your feedback. It really makes a difference!! Clock on its way
Property Owner
Reviewed by Andrew5.0★Mar 2022
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"The cottage is perfect, great location and can’t wait to return."
Reviewed by Kim5.0★Mar 2022
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"Comfortable and well presented with every necessary facility."
Not only was the dog basket and treats well received but the dog towels went way beyond expectations. We found the cottage well situated for walks, Co-op and pubs! Martine the owner has a great eye for detail and responded very quickly to our query. We’d definitely stay again.
Thanks guys for your positive feedback. There was no need to wash the dog towels, that’s our job, but it was much appreciated. Hope to see you again when the weather is feeling a little more kind!!
Property Owner
Reviewed by Andrew5.0★Feb 2022
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"The property exceeded our expectations."
It really felt like home. The cottage is extremely comfortable and had everything we needed. Highly recommended
Reviewed by Anthony5.0★Jan 2022
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"Box cottage Oxenhope."
Well presented clean heating was left on really lovely.
Loo seats need repairing very wobbly
No enclosed garden this property allows dogs it’s not dog friendly. Front garden can’t let you dog out and no back garden at all.
Sykes state …. No food to be left, nothing in the dishwasher or fridge so we arrived and all 3 had something in? Disappointing given the long list of what you must do when your there and before you leave. Sadly we had to leave early but highly recommended just don’t take a dog it will ruin your holiday
Thank you for your useful feedback. In response the loo seat has been tightened. During January 2022 chicken wire is being installed along the bottom rungs of the outer fencing to make the front and back outside space more secure for dogs. The wine in the fridge and the Christmas food hamper were left for you as a complementary gift for the festive season Sykes suggest a 'to do' list on leaving to try and minimalise any covid impact but it's not set in stone as we clean thoroughly on check out. However, thank you for leaving everything clean and tidy.
Property Owner
Reviewed by Kim4.1★Dec 2021
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"This was a superb break for us ."
Warm cosy and all the facilities that you need . Including microwave toaster and deep freeze and a washing machine. For when you get muddy from all the walks around the area.
Thank you so much for your positive feedback. It really is very much appreciated. Happy Christmas
Property Owner
Reviewed by Sheila5.0★Dec 2021
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"We had a very good stay in Box Tree Cottage, due to the excellent preparation done by the owners, in advance of our visit ."
The cottage was warm and comfortable , with the weather very extreme in late November.
It will be our first choice when returning to this area in the near future .
K and P from Cumbria
Thank you so much for your lovely comments. I try so hard to provide what I would like for myself so it’s so nice when you enjoy the cottage as much as I do. Thank you also for leaving Box Tree so clean and tidy. Happy Christmas to you both
Property Owner
Reviewed by Keith5.0★Nov 2021
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"Cottage was exceptional, beautiful setting, couldn't ask for any more"
Reviewed by Katherine5.0★Nov 2021
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"We had such a wonderful weekend at Box Tree Cottage, a perfect getaway for my husband and our dog and I,
Would definitely recommend!"
Reviewed by Denise5.0★Oct 2021
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"Box Tree Cottage is lovely with all the comforts of home."
The area is beautiful with lots of walking and places to visit.would definitely recommend.
Reviewed by Karen5.0★Sep 2021
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"We enjoyed our stay at BoxTree Cottage it was a very clean well equipped cottage in a quiet area ."
The only thing missing was a hair dryer which we have always had in other cottages The parking space was quite a tight fit but we left the car and explored the local area on the bus .
Reviewed by June4.4★Sep 2021
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"There was no cottage information booklet in the cottage, no list of numbers for emergencies like doctor, dentist etc, no information about bin days what can and cannot be recycled, if we are suppose to be more environmentally friendly I think the owners of the cottages could do more to help."
I only found out what is not and can be recycled by checking on the local authority website as this often differs to where you live.
Reviewed by Dave3.4★Sep 2021
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"The cottage is in a great location in a beautiful village, with amazing views from the bedrooms."
The neighbours are very friendly and the food at the local pubs is very good. There’s lots to see and do nearby, with reservoir and a stream really close its very relaxing in the heart of nature and lots of animals to see, eg geese & ducks just down the road and alpacas in a field nearby, not to mention sheep and horses. Kids loved it. We had our dog with us and he found it a big adventure too. Although he didn’t get along with the famous village cat, who was not afraid of big dogs
Reviewed by Lindsay4.1★Aug 2021
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"Beautifully restored cottage in a lovely location."
Local amenities and attractions were in walking distance. What’s not to like?
Reviewed by Chris5.0★Aug 2021
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"A beautifully refurbished house decorated to the highest standards."
Reviewed by David5.0★Jul 2021
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"Had an amazing week at this beautiful cottage, spotlessly clean and had everything you needed."
The views from the bedroom were fantastic to wake up to in the morning. The added bonus of a pub at the end of the road and numerous walks meant our 2 dogs also enjoyed their first holiday together. Cannot recommend enough and will definitely book again.
Reviewed by Sarah5.0★Jun 2021
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"I can’t recommend this beautiful little cottage enough, very comfortable for a family or two couples, everything you need and nothing that you don’t."
Very well equipped and wonderfully situated.
Reviewed by Elaine5.0★Jun 2021
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